Epic Systems is a healthcare software company founded in 1979 by Judy Faulkner and headquartered in Verona, Wisconsin. As of 2009, Epic employed 3,950 people and generated $650 million in annual revenue serving 240 customers including major healthcare organizations like Stanford, Kaiser Permanente, and Cleveland Clinic. In July 2010, Epic signed a $20 million contract with the University of Michigan Health System to implement their electronic health record system.

1. Nilla Majahalme
3.10.2011

2.  “Epic makes software for mid-size and large
medical groups, hospitals and integrated
healthcare organizations” (Epic.com)
 Every aspect

3.  Founded 1979 - Judy Faulkner
 Move to Verona, WI
 Europe
https://lh5.googleusercontent.com/-HTK9omymHtE/TjSqtrmqU5I/AAAAAAAABcY/OFDEick5acw/Epic%2BSystems

4.  As of 2009:
 3950 employees
 $650M in revenue
 240 customers
 Stanford, Kaiser Permanente, Cleveland Clinic
 220,000 physicians
 1 in 4 in US

5.  July 2010: UMHS
 $20M initial contract
 CareWeb (1997-)
 End IBM collaboration (2000-)

6.  Apple collaboration
 Haiku (2010)
 Ukiah
 MyChart
http://mobihealthnews.com/6030/epic-systems-launches-iphone-ehr-app-haiku/ http://itunes.apple.com/us/app/mychart/id382952264?mt=8

7.  They know how to sell to the right people.

8.  200+ EMR systems
 GE Centricity, CareEvolution, VistA
 Government role in HCIS
 ICD-10
 Users do not decide

9.  The best of the worst?
 Usability problems
 Aged technology
 Corporate culture?

10.  Working formula
 eHealth vs. mHealth
 Low and middle-income countries
 Next generational shift?