Vince Ciotti was invited to visit Epic's headquarters and meet with CEO Judy Faulkner to discuss the history of the company for an article he was writing. Against his expectations of a formal corporate meeting, Faulkner greeted him warmly and answered his questions directly in an informal setting. Based on emails from several CIOs who are Epic customers, Ciotti was impressed with Faulkner's humility and the personal attention Epic provides its clients, unlike other large vendors. Next week, Ciotti will begin publishing the history of Epic and its founder Judy Faulkner in his newsletter.