28012RM 1a041916
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Ronnie Miller has over 20 years of experience in executive management roles in operations, call centers, and retail branches for financial institutions. He currently serves as Vice President of Operations for Southeast Financial Credit Union, where he has implemented strategic initiatives that have increased revenue, customer service ratings, loan growth, and checking account growth. Prior to his current role, he held Vice President of Operations roles at SunTrust Bank and management roles at First Tennessee Bank and Fleet Finance, overseeing operations, collections, credit analysis, and lending.
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Brent Noel Nelson has over 20 years of experience in business development, client management, and process improvement. He has a proven track record of exceeding targets for new business volume and revenue. Most recently, as a Multinational Manager at American Express, he launched new card programs that resulted in $18 million in new charge volume. Prior to that, as an AVP at U.S. Bank, he exceeded growth targets by resigning large clients representing $220 million in annual volume.
Paula A. Daigle
Paula Daigle has over 25 years of experience in sales, account management, customer service, collections, and operations management. She has a proven track record of improving key metrics like cash flow, days sales outstanding, and customer satisfaction. Daigle is seeking a new opportunity to apply her extensive experience and drive results for a company.
Mike doc res Encino
Michael Thompson is seeking a position that utilizes his enthusiasm and inspirational leadership. He has over 25 years of experience in banking and credit union management. His experience includes roles as a Branch Manager, Operations Manager, and Vice President where he exceeded sales goals, managed large portfolios, and received high audit scores. He has a Bachelor's and MBA with concentrations in management and accounting.
Moskalyk, C (Resume) Branch Manager
Cindy Moskalyk has over 15 years of experience managing teams and branches at HSBC Bank Canada and Scotiabank. She has a proven track record of executing strategic programs to drive business growth, increase productivity, and deliver excellent customer experiences. Cindy is skilled in sales management, business development, relationship management, and performance management. She has consistently exceeded targets for customer service, sales, and cost reductions. Cindy is described as a passionate leader who inspires teams to achieve success.
MECHAM-MATT-RESUME-FINAL
Matt Mecham is an experienced senior leadership professional with a background in project management, business development, corporate finance, strategic planning, and business management. He has over 15 years of experience leading operations and driving growth across various industries including banking, retail, and property management. Mecham has a proven track record of increasing revenues and profits through new marketing strategies, streamlining operations, and developing strategic plans. Currently he serves as Vice President of Community and Business Development, overseeing 7 business entities and their operations.
Rosenthal Resume Jan 2009
Stephen Rosenthal is seeking a position in accounting utilizing his experience in accounting, business, and management. He has a Master's in Professional Accountancy from Georgia State University and an MBA from University of Phoenix. Rosenthal has over 15 years of experience in accounting roles including accounts payable, accounts receivable, financial analysis, and operations management. He also has sales and marketing experience from roles at the Atlanta Journal-Constitution and The Miami Herald where he exceeded sales goals.
Similar to 28012RM 1a041916 (20)
28012RM 1a041916
- 1. R O N N I E M I L L E R Email: miller23r@gmail.com 487 Forrest Park Circle Franklin, TN 37064 (901) 647-7260 Executive Management: Unique leader with 20+ year record that include VP, Operations for back-office support departments and retail branch operations, call center, and loan call center. Reposition departments and organization strategies that improve customer service rating and increase revenue. Led various teams to help launched multiple successful projects that improve efficiencies, increase sales and grew revenue. E X P E R I E N C E: SOUTHEAST FINANCIAL CREDIT UNION, Franklin, TN 2005 - Present Vice President of Operations My employment time with SFCU has amassed a record of strong and consistent production for 15 branches, Member Call Center, and Loan Centers. Provided strategies that improve operations efficiencies and increase revenue. • Implemented Sales & Service Initiative and Incentive Program to yield 6% growth the first full year, over 10% increase the 2nd year, and projected to grow closed loan sales by 15% current year. • Successfully implemented web-based application for new accounts that help grow checking accounts by 16%. • Successfully implemented web-based application for consumer and home-equity loans that assisting with loan growth sales by 14% with year-to-date sales. • Formulated the company last two years Strategic Business Plan and three year budget plans. • Implemented multiple policies and procedures that improve efficiencies, reduce expenses, and increase revenue. . Help to developed with Risk Management and Security Officer to implement Risk Management Policy and ISP Program to reduce the organization risk appetite. SUNTRUST BANK, Memphis, TN 2000 - 2005 Vice President of Operations Recruited to use proven financial services experience, leadership skills, and banking industry knowledge to direct internal effort to increase operational efficiency, reduce risk/write-offs, and increase profitability of this lending entity. Set-up and managed an efficient/profitable client A/R servicing system. • Provided department direction strategy with regards to: - Information System Updates - Policy Updates - Adjustment Requirements - Payment Processing - Service Accuracy - Client Services • Worked closely with Department Heads and associated personnel to outline goals for their department or specific area of responsibility. • Created and implemented new work-flow system for e-Desk automated lock-box application. • Implemented automated adjustment system for NCF Footprint. RO N N I E M I L L E R Resume Continued: FIRST TENNESSEE BANK, Memphis, TN 1995 - 2000 Manager
- 2. Selected by upper management to strengthen overall departmental operations. Supervised a staff of forty eight and worked continually to improve productivity of staff. Quickly established: servicing controls, new standards for collection, and skill requirements for account research and credit analysis. Utilized professional communication skills as well as proficiency in computer operations and to provide support in needed areas. Assisted in training all new employees. • Provided department direction strategy with regards to: - Account Research - Credit Analysis - Collections / Account Delinquency FLEET FINANCE, INC., Southaven, MS 1991 - 1995 Branch Manager Controlled all aspects of lending operations. Continued the development of new residential conventional mortgage products, effectively capturing consumer demand. Monitored branch productivity to keep cost of producing loans to a minimum. Strategic business and market development by developing and managing relationships with referral sources (real estate agents, finance companies, and bank loan officers) who can channela high volume of new customers. Prior Position: Assistant Manager National Bank of Commerce E D U C A T I O N: STRAYER UNIVERSITY, Memphis, TN M.B.A. UNIVERSITY OF MISSISSIPPI, Oxford, MS B.A. Business Administration / Marketing