This document discusses non-verbal communication. It notes that non-verbal communication such as tone of voice, facial expressions, gestures, eye contact and body language account for 93% of messages conveyed, with 38% from tone and 55% from body language. It provides examples of positive non-verbal cues like steady eye contact and posture, and the importance of dressing professionally and controlling one's mindset and emotions. Emotional intelligence, which involves self-awareness, managing emotions and understanding others, is also discussed as important for interviews. Enthusiasm is emphasized as something that can compensate for other lacks and do wonders. Overall, the key messages are about the significance of non-verbal communication and emotional intelligence skills.