Social Media for Social Good by @JoeySheppEarthsite
Joey Shepp, founder of Earthsite, discusses the ways social media is changing society for the better – through radical transparency, crowd sourcing and global interconnectedness. Learn about the latest trends, how social media is being leveraged for social good and how you can join the revolution. In this presentation, Joey asks potent questions about how we shape technology, and how technology shapes us.
Social Media for Sustainable Enterprise by @JoeySheppEarthsite
Social Media is translating sustainability principles into business practice through radical transparency, networked collaboration and optimized efficiency. In this workshop, Joey Shepp will lead you through world-changing trends, new-paradigm principles and real-world applications in leveraging social media for your sustainable enterprise. Go beyond marketing in applying social media to all areas of your business. Gain practical digital business skills to drive sales, cut costs, engage customers and reduce your carbon footprint.
Communicating Sustainability using Social Media - Agrion Webinar by @JoeySheppEarthsite
Companies today are able to engage in dialogue with their consumers through a variety of mediums, from traditional methods such as product packaging, to newer methods such as social media. However, according to a recent study by Carbon Trust, only a small percentage of consumers place confidence in companies’ sustainability claims. Additionally, hesitations in integrating social media into communications strategy still exist alongside a lack of understanding of how effective these tools can be. Our session today will examine how synergies between social media and communication strategy can have a tremendous impact by restoring consumer confidence, creating two-way dialogue, and promoting green practices. We investigate cost, return, strategy, transparency, and benchmarking for these communications campaigns, within the greater conversation of how this form of new media and globalization have compelled change in the corporate- consumer relationship.
Using Social Media to Build Disaster ResilienceEileen Culleton
Presented to QLD Local Government Social Media Forum (2013)
Hosted by Local Government Managers Australia, Queensland (LGMA Queensland)
29 May 2013, Brisbane, Australia
Speaker: Eileen Culleton, Founder and CEO Emergency 2.0 Wiki (voluntary)
This presentation details how local governments can use social media to help their council and community better prepare for, respond to and recover from disasters. Topics covered include:
* engaging with the community as partners in emergency preparation, response and recovery
* social media channels and tips for emergency communication and monitoring
* empowering employees with the knowledge of how to use social media in emergencies
* integrating social media in business continuity plans and creating a remote workforce
* resources to help you - apps, maps, tools, templates, tips and guidelines
Social Media for Social Good by @JoeySheppEarthsite
Joey Shepp, founder of Earthsite, discusses the ways social media is changing society for the better – through radical transparency, crowd sourcing and global interconnectedness. Learn about the latest trends, how social media is being leveraged for social good and how you can join the revolution. In this presentation, Joey asks potent questions about how we shape technology, and how technology shapes us.
Social Media for Sustainable Enterprise by @JoeySheppEarthsite
Social Media is translating sustainability principles into business practice through radical transparency, networked collaboration and optimized efficiency. In this workshop, Joey Shepp will lead you through world-changing trends, new-paradigm principles and real-world applications in leveraging social media for your sustainable enterprise. Go beyond marketing in applying social media to all areas of your business. Gain practical digital business skills to drive sales, cut costs, engage customers and reduce your carbon footprint.
Communicating Sustainability using Social Media - Agrion Webinar by @JoeySheppEarthsite
Companies today are able to engage in dialogue with their consumers through a variety of mediums, from traditional methods such as product packaging, to newer methods such as social media. However, according to a recent study by Carbon Trust, only a small percentage of consumers place confidence in companies’ sustainability claims. Additionally, hesitations in integrating social media into communications strategy still exist alongside a lack of understanding of how effective these tools can be. Our session today will examine how synergies between social media and communication strategy can have a tremendous impact by restoring consumer confidence, creating two-way dialogue, and promoting green practices. We investigate cost, return, strategy, transparency, and benchmarking for these communications campaigns, within the greater conversation of how this form of new media and globalization have compelled change in the corporate- consumer relationship.
Using Social Media to Build Disaster ResilienceEileen Culleton
Presented to QLD Local Government Social Media Forum (2013)
Hosted by Local Government Managers Australia, Queensland (LGMA Queensland)
29 May 2013, Brisbane, Australia
Speaker: Eileen Culleton, Founder and CEO Emergency 2.0 Wiki (voluntary)
This presentation details how local governments can use social media to help their council and community better prepare for, respond to and recover from disasters. Topics covered include:
* engaging with the community as partners in emergency preparation, response and recovery
* social media channels and tips for emergency communication and monitoring
* empowering employees with the knowledge of how to use social media in emergencies
* integrating social media in business continuity plans and creating a remote workforce
* resources to help you - apps, maps, tools, templates, tips and guidelines
Surefire Ways Social Media Can Create Social Changefrank barry
npEXPERTS from around the nonprofit sector have joined forces to bring you battle proven fundraising ideas and marketing tips. For the next few weeks you'll have the opportunity to listen to each of the nonprofit experts live.
We set out to answer these questions and ended up writing “Our Playbook for Digital Crisis Management 3.0.” Born out of our global experience preparing for and responding to brand and corporate crises, it’s now part of our global training program.
We wanted to understand how social media was fundamentally changing the way we approach crisis management. We wanted to marry established crisis practices with the most evolved thinking in social media marketing and social business practices. We also wanted to be highly practical – today’s experts need a suite of apps they can quickly access when a crisis threatens to break.
This is a presentation I prepared for a program at the Maxwell School of Citizenship and Public Affairs. I pulled together social media best practices and tried to map them to the phases of the emergency management cycle. The presentation ends with a "To do" list for government agencies and recommendations on how to design a social media strategy that fits into each of the phases to create community and interaction when it is needed
Our Playbook for Digital Crisis and Issue Management 3.0Ogilvy Consulting
We set out to answer these questions and ended up writing “Our Playbook for Digital Crisis Management 3.0.” Born out of our global experience preparing for and responding to brand and corporate crises, it’s now part of our global training program.
We wanted to understand how social media was fundamentally changing the way we approach crisis management. We wanted to marry established crisis practices with the most evolved thinking in social media marketing and social business practices. We also wanted to be highly practical – today’s experts need a suite of apps they can quickly access when a crisis threatens to break.
Discussion on the role of technology with respect to employee engagement. This presentation offers up the opinion that we rely too much on technology to carry the burden of engagement and if we are to impact engagement more "human" activities need to be supported and encouraged.
Social media and health care november 14, 2013ArCompany
Health Care: Impacts of Social Media and the demands of the Industry
The world of healthcare is about to experience an upheaval. Here is what is happening:
an aging population
multiple chronic conditions including hypertension, arthritis, heart disease, cancer, and diabetes
a growing strain on existing healthcare infrastructure
These days the value of information provided by peers and communities supersedes information available by companies and organizations.
In the coming years, the demands on this industry will require its stakeholders to, not only, understand where these resources reside, and what they’re providing, but also how to become part of the community to provide value and solutions. How is this going to affect government programs? How will this impact Health Care brands and pharmaceuticals? Who’s doing it right today? or How are companies like GE Health Care and their Get Fit Program making social media work for them?
This session will provide an overview of online activity and discussion within the Health Care industry, what it means for organizations, services and brands and what they need to do to adapt to the increasing demands if its population. The session will also provide case examples of organizations doing it right and how your organization can take steps to building community and credibility in this new landscape.
You should attend this session if you work in the Health care Sector: Government, NPO, Pharmaceuticals: Sales, Marketing, Operations, and Policy.
Principles to Gamify the Online Philanthropic CrowdfundingNicola Terrenghi
A Gamification Framework Applied to Kiva.org.
This thesis treats the exploitation of gamification to engage and coordinate users on philanthropic
crowdfunding platforms.
Crowdfunding platforms strive to gain new users and to maximise their impact through the
design of engagement mechanisms. Social networks integration and mobile user experience
are only few of the several techniques to engage users and foster their activity. “All-or-nothing”
constraint, which enables the capital delivery only in case of campaign-goal achievement, aims
at increasing crowd efficiency, encouraging coordination among platform users.
Although the last six years were marked by the boom of crowdfunding industry, many users
are still “peripheral”: they rarely or never take action. Kiva.org, the philanthropic platform I
focused my thesis on, counts about one third of users that have never made a loan and 16% of
lenders that have made one loan only.
I approached the problem of users engagement and coordination suggesting the application
of gamification to philanthropic crowdfunding platforms. In particular, I designing the Gamification
Wheel, a gamification framework addressed to crowdfunding organizations. Through
the framework, I aimed at facilitate organizations in designing an effective gamification system,
via both a user-centric method and a business oriented approach.
Through my research I found out that gamification can be exploited to foster several user
actions, not only donation or lending but also contents sharing and team building. Moreover, I
experienced gamification design as a process instead of a set of game elements. In this regard,
after interviewed three field experts to validate the framework, I designed Impact to show that
game elements are just a mean to the design of an effective gamification system.
Change the world with open source software and contentHal Seki
The presentation at the summer school of the GEospatial and Space Technology consortium for Innovative Social Services in Tokyo University Komaba Campus.
http://gestiss.org/g-spase/summerschool/
Digital Civic Engagement: Helping Students Find Their VoicePaul Brown
Keynote address originally presented at the 2016 Association of College Unions International (ACUI) Region IV Conference in Boulder, Colorado. Discusses student civic engagement online, activism, and issues of identity and reputation.
Surefire Ways Social Media Can Create Social Changefrank barry
npEXPERTS from around the nonprofit sector have joined forces to bring you battle proven fundraising ideas and marketing tips. For the next few weeks you'll have the opportunity to listen to each of the nonprofit experts live.
We set out to answer these questions and ended up writing “Our Playbook for Digital Crisis Management 3.0.” Born out of our global experience preparing for and responding to brand and corporate crises, it’s now part of our global training program.
We wanted to understand how social media was fundamentally changing the way we approach crisis management. We wanted to marry established crisis practices with the most evolved thinking in social media marketing and social business practices. We also wanted to be highly practical – today’s experts need a suite of apps they can quickly access when a crisis threatens to break.
This is a presentation I prepared for a program at the Maxwell School of Citizenship and Public Affairs. I pulled together social media best practices and tried to map them to the phases of the emergency management cycle. The presentation ends with a "To do" list for government agencies and recommendations on how to design a social media strategy that fits into each of the phases to create community and interaction when it is needed
Our Playbook for Digital Crisis and Issue Management 3.0Ogilvy Consulting
We set out to answer these questions and ended up writing “Our Playbook for Digital Crisis Management 3.0.” Born out of our global experience preparing for and responding to brand and corporate crises, it’s now part of our global training program.
We wanted to understand how social media was fundamentally changing the way we approach crisis management. We wanted to marry established crisis practices with the most evolved thinking in social media marketing and social business practices. We also wanted to be highly practical – today’s experts need a suite of apps they can quickly access when a crisis threatens to break.
Discussion on the role of technology with respect to employee engagement. This presentation offers up the opinion that we rely too much on technology to carry the burden of engagement and if we are to impact engagement more "human" activities need to be supported and encouraged.
Social media and health care november 14, 2013ArCompany
Health Care: Impacts of Social Media and the demands of the Industry
The world of healthcare is about to experience an upheaval. Here is what is happening:
an aging population
multiple chronic conditions including hypertension, arthritis, heart disease, cancer, and diabetes
a growing strain on existing healthcare infrastructure
These days the value of information provided by peers and communities supersedes information available by companies and organizations.
In the coming years, the demands on this industry will require its stakeholders to, not only, understand where these resources reside, and what they’re providing, but also how to become part of the community to provide value and solutions. How is this going to affect government programs? How will this impact Health Care brands and pharmaceuticals? Who’s doing it right today? or How are companies like GE Health Care and their Get Fit Program making social media work for them?
This session will provide an overview of online activity and discussion within the Health Care industry, what it means for organizations, services and brands and what they need to do to adapt to the increasing demands if its population. The session will also provide case examples of organizations doing it right and how your organization can take steps to building community and credibility in this new landscape.
You should attend this session if you work in the Health care Sector: Government, NPO, Pharmaceuticals: Sales, Marketing, Operations, and Policy.
Principles to Gamify the Online Philanthropic CrowdfundingNicola Terrenghi
A Gamification Framework Applied to Kiva.org.
This thesis treats the exploitation of gamification to engage and coordinate users on philanthropic
crowdfunding platforms.
Crowdfunding platforms strive to gain new users and to maximise their impact through the
design of engagement mechanisms. Social networks integration and mobile user experience
are only few of the several techniques to engage users and foster their activity. “All-or-nothing”
constraint, which enables the capital delivery only in case of campaign-goal achievement, aims
at increasing crowd efficiency, encouraging coordination among platform users.
Although the last six years were marked by the boom of crowdfunding industry, many users
are still “peripheral”: they rarely or never take action. Kiva.org, the philanthropic platform I
focused my thesis on, counts about one third of users that have never made a loan and 16% of
lenders that have made one loan only.
I approached the problem of users engagement and coordination suggesting the application
of gamification to philanthropic crowdfunding platforms. In particular, I designing the Gamification
Wheel, a gamification framework addressed to crowdfunding organizations. Through
the framework, I aimed at facilitate organizations in designing an effective gamification system,
via both a user-centric method and a business oriented approach.
Through my research I found out that gamification can be exploited to foster several user
actions, not only donation or lending but also contents sharing and team building. Moreover, I
experienced gamification design as a process instead of a set of game elements. In this regard,
after interviewed three field experts to validate the framework, I designed Impact to show that
game elements are just a mean to the design of an effective gamification system.
Change the world with open source software and contentHal Seki
The presentation at the summer school of the GEospatial and Space Technology consortium for Innovative Social Services in Tokyo University Komaba Campus.
http://gestiss.org/g-spase/summerschool/
Digital Civic Engagement: Helping Students Find Their VoicePaul Brown
Keynote address originally presented at the 2016 Association of College Unions International (ACUI) Region IV Conference in Boulder, Colorado. Discusses student civic engagement online, activism, and issues of identity and reputation.
People’s Insights Volume 1, Issue 52: Vicks Mobile Ad CampaignMSL
This week, we distill insights around a Mobile Ad Campaign in which Vicks combined several layers of data to reach moms in high flu zones with mobile ads for their premium Behind Ear Thermometer
100+ thinkers and planners within MSLGROUP share and discuss inspiring projects on corporate citizenship, crowdsourcing, storytelling and social data on the MSLGROUP Insights Network.
Every week, we pick up one project and do a deep dive into conversations around it -- on the MSLGROUP Insights Network itself but also on the broader social web -- to distill insights and foresights. We share these insights and foresights with you on our People’s Insights blog and compile the best insights from the network and the blog in the iPad-friendly People’s Lab Quarterly Magazine, as a showcase of our capabilities.
For more, see: http://peopleslab.mslgroup.com
Un magnífico trabajo de "Common Sense Media Research Study", infórmate de como los más pequeños se inician cada vez mas pronto en el uso de móviles, tabletas y similares. Even a casual observer of children and families today knows big changes are afoot when it comes to children and new media technologies.
Intelligence led community engagment for public safety agenciesRufus Simmons III,MBA
How public agencies can use the past to increase community engagement. In the digital age socail media holds the key to greater community involvement. By using the strategies of an old-time beat cop public safety agencies can get more people involved in policing their community, and providing valuable information. They can also increase their understanding of different groups within the community and break down barriers.
15 Social Media Stats that Every Advertiser Should KnowTier10
We already know that social media is a vital tool for advertisers, but sometimes we need to see the numbers to truly understand the importance of social media marketing.
Similar to 2.1 social media in disaster response and preparedness (20)
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
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This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
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Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
2.1 social media in disaster response and preparedness
1. Social Media and Online
Collaboration in Disaster
Response and Preparedness
Anticipate, reduce the impact
and cope with disasters
Social Media for Good – www.sm4good.com18.07.2013 1
#sm4resPhoto: Félix Genêt Laframboise/IFRC
2. 18.07.2013 2Social Media for Good – www.sm4good.com
Photo: Marco Dormino/UNDP
How useful is social media when you
are faced with this?
3. 18.07.2013 3Social Media for Good – www.sm4good.com
Photo: Marco Dormino/UNDP
How useful is all of this when you are faced
with a disaster?
Can be very useful for disaster preparedness
Can provide life-saving information to survivors
Can increase your awareness of what is
happening, improve accountability and
transparency
-> All of this depends on your country
-> You need to practise before an emergency
5. Example: The Great ShakeOut
Annual earthquake drill in the US
Since 2008; last year 9.3 million people
participated in California alone
Social media is used to encourage safe
behaviour, create excitement and keep people
involved over the year
Also includes mass media, emergency
response organizations, city government etc.
18.07.2013 5Social Media for Good – www.sm4good.com
6. ShakeOut is not a social media
campaign, but a disaster
preparedness activity that is
supported by social media.
18.07.2013 6Social Media for Good – www.sm4good.com
7. “[W]hat makes us special is that we are already
extremely relevant. We’re based in Earthquake
Country. Yet, we try to make preparedness and
recovery fresh, interesting, and fun. Social
media is a great way for us to do that, and I
think our sincerity and wish to keep people safe
and ready is obvious.” - @JasonBallmann
18.07.2013 7Social Media for Good – www.sm4good.com
14. In a disaster social media is
about …
trying to help people directly
improving your awareness of what is
happening
enabling the affected people help
themselves.
18.07.2013 14Social Media for Good – www.sm4good.com
15. Image: UNOCHA; Modified by author
Social media enables communities
People affected by a disaster are either using social
media themselves or indirectly through local media to:
Share “safe and well“ messages
Coordinate resources to fill needs
Find information
16. It is essential that you listen
18.07.2013 16Social Media for Good – www.sm4good.com
Social
media
monitoring
tool
Other …
Look for hashtags, but do not only focus on hashtags!
17. Tweetdeck.com
One of many social media listening platforms
18.07.2013 17Social Media for Good – www.sm4good.com
18. Example: Twitter, the Fire
Department and Hurricane Sandy
18.07.2013 18Social Media for Good – www.sm4good.com
Emiliy Rahimi, NYFD social media manager
19. Emily Rahimi, NYFD
Answered hundreds of questions via
Twitter during Hurricane Sandy
Gave advices and shared warnings
Connected people to emergency services
where phone lines had failed
Sat at (and slept under) her desk for 30
hours
18.07.2013 19Social Media for Good – www.sm4good.com
20. HOW MOBILE APPS CAN
CHANGE THE INFORMATION
FLOW
Example
18.07.2013 Social Media for Good – www.sm4good.com 20
21. New tools are
trying to close the
information ->
decision loop and
include feedback-
mechanisms.
18.07.2013 21Social Media for Good – www.sm4good.com
www.stormpins.com
22. New tools are
trying to close the
information ->
decision loop and
include feedback-
mechanisms.
18.07.2013 22Social Media for Good – www.sm4good.com
www.stormpins.com
38. Advice to verify information
What has this user posted in the past?
What does the user’s profile tell you in this
context?
Are there other sources?
Ask internal and external experts
What about GPS data
Reverse image search (http://www.tineye.com/)
or (http://www.tineye.com/)
18.07.2013 38Social Media for Good – www.sm4good.com
40. The information paradox
In a disaster you have
at the same time too
much and too little
information.
18.07.2013 40Social Media for Good – www.sm4good.com
41. What we want:
Enhanced situational
awareness though social
media and online
collaboration
18.07.2013 41Social Media for Good – www.sm4good.com
42. Why use collaborative online tools
for situational awareness?
Immediate / in real time
(as long as networks and internet are up)
Many eyes and ears
Information collection on the
aggregate and the individual level
Distributed information analysis
18.07.2013 42Social Media for Good – www.sm4good.com
43. How much is relevant?
About 8 per cent of tweets sent during a disaster
contain situational information
After the earthquake/tsunami in Japan, more than
100,000 tweets were posted every five minutes
After the 2011 New Zealand eartquake, 7,500 tweets
were posted per hour using the hashtag #nzeq
→ We need tools that help us identify
relevant information and remove duplicates
18.07.2013 43Social Media for Good – www.sm4good.com
44. Chile earthquake on Twitter
18.07.2013 44Social Media for Good – www.sm4good.com
Image: UNOCHA
47. Crowdtasking
Strengths:
• Allows you perform very big tasks in a very short
period of time.
• Easy of use for volunteers
• Multiple organizations/companies exists that
provide tools for free/gifts in kind
Challenges:
• Needs time and some technical expertise to
prepare before a disaster strikes.
• Most tools are in English.
18.07.2013 48Social Media for Good – www.sm4good.com
49. Why use Crisis Cleanup?
Strengths:
Online task management tool for organizations
coordinating volunteers.
Developed by someone who had to coordinate
30,000 volunteers in 5,000 locations across 500
miles.
Does not require a centralized „task master“.
Improved transparency and accountability
Free and open source
18.07.2013 50Social Media for Good – www.sm4good.com
50. Why use Crisis Cleanup?
Weakness:
No data entry by general public
Does require dedicated, authenticated data
entry personell (call center)
18.07.2013 51Social Media for Good – www.sm4good.com
55. Crisis Cleanup does not use
social media but it embodies a
social mindset!
-> http://demo.crisiscleanup.org
18.07.2013 56Social Media for Good – www.sm4good.com
56. Community of Practice for Social
Media in Emergencies
Follow #smem on Twitter, Facebook and
Google Plus
“Social Media in Emergencies” communities
on LinkedIn and Google Plus
Various blogs
18.07.2013 57Social Media for Good – www.sm4good.com
58. What would an ideal collaborative
information management system
look like in your country?
1. What information would you like to collect in an
emergency or as part of disaster preparedness?
2. How would you get that information?
3. How are you sharing the information once you
have collected it?
4. With whom are you sharing this information and
why?
18.07.2013 59Social Media for Good – www.sm4good.com