SITEC E-Commerce Course: 3 Steps to Open a Network Course Series: Getting Started 101 In 2015, the Selangor State Government launched SITEC as an official organization promoting e-commerce in Malaysia, offering a variety of Know-How courses, and inviting network operators to share and exchange, while allowing Malaysia's traditional industries and networks. Road operators have the opportunity to solve problems together face to face, and strive to learn the future and connect the world through this course in the ever-changing network century. Company : Sea Gamer Mall Sdn Bhd Guest Speaker : Tommy Chieng

1. SEA Gamer Mall Sdn Bhd
https://corp.seagm.com

2. 1000% GrowthJourney

3. Does this looks good to YOU?

4. Tommy Chieng
Co-Founder & COO
SEA Gamer Mall Sdn Bhd

5. About me
● Sitiawan 实兆远
● Bachelor of Computing - National University of
Singapore, 2004
● Joined Mar 2010 - Supervisor
● 2014 Shareholder
● 包山包海 - System, Online Marketing, Social Media,
Customer Service, Finance, HR and many more..

6. 2018 SEA Gamer Mall
● 120+ 员工 (96 staff in 马来西亚)
● 单位 - 马来西亚 (2), 成都, 泰国和印尼
● 全球超过150万注册用户
● 网站和APP访问量 > 850万
● 销售量 > MYR X million

7. Who are we?
An established global digital goods and services
platform for gamer, game developers and publishers.
MSC status. Invested by prominent investor.

11. Our Achievements

12. Awards

13. In The Beginning...

15. SEA Gamer Mall - How it was started?
● Founded in 2007 by Mr. Wong Ong Hua, CEO.
● seagamermall.com > seagm.com
● 2012 Established SEA Gamer Mall Sdn Bhd

16. Interviewed by Mr. Wong
Gotten the job that doesn’t exist...

17. Your website SUCKS
Guess what I told Mr. Wong?

18. A Promise and a Vision
Conversation with Mr. Wong...

19. Challenges In Our Journey
非常的多。。。

20. Challenges (Technical)
1. Site SEO Optimization 搜索引擎优化
2. Customer Journey + Experience 用户体验
3. System Security 系统安全
4. Payments + Fraud management 支付方式和防坏账管
理

21. Challenges (Human + Market Factor)
1. Customer Support 客户支持
2. Feedbacks + Reviews 反馈于评价
3. Competitions + Price War 竞争和价格战
4. Hiring Talents 招聘人才
5. Changing Market Landscape 市场景观

22. SEO Optimization
● Website Structure 网站结构
● Meta Title + Description 标题 + 描述
● Quality Content 优质内容
● Site Speed 网站速度
● URL Structure 网址结构
● Keyword 关键词

23. SEO Optimization

24. SEO Optimization
● 91.445 million Google Search Impressions 搜索展示
次数
● 4.834 million clicks from Google Search 点击量
● 5.4% Click-through Rate 点击率
● > 50% traffic from Search 浏览量

25. Customer Support

26. Our Vision
To contribute back to gaming community by collaborating with
game industry players for talent development and creation of
potential career path for gamers

27. https://www.facebook.com/airasiasaiyan/

28. https://www.facebook.com/mobilestarleague/

29. https://www.selangorcybergames.net/

30. https://epicperak.com/

31. >1000% Growth
MYR 230 mil (2018)

32. “DREAM of it, TALK about it, PLAN for it,
WORK on it and GET it”
Dato Michael Tio

33. Q & A