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How to engage
michael rose
@MrMikeRose
Decide what engaging about
What is the outcome we want?
Why do we care? (Acknowledge what our motive is)
Where are we on the change curve?
What are we trying to change and why?
Identify top 3 audiences
Not too many
Don't be too ambitious
Pick those who are already interested.
Pick those who are keen to help.
Where are they on the change curve?
how do you anticipate they will respond?
Pathfinders/trailblazers
Work out what is in it for them
ASK them what they are trying to achieve
RESEARCH what their plans and strategies are
Work out how what we are asking will help them
Demonstrate the next step of the change curve
Incentivising - Carrot not stick
Develop key messages
Simple and honest
Acknowledge BOTH motivations
Speak in their language
Persuading them to move on on the change curve
Demonstrate benefits - use examples
Test Messages and approach
PILOT
ideally face to face
get active feedback then REFINE
Resource intensive, travelling and visiting
Roll out [communicate]
but keep talking and listening
get more feedback
keep refining
Mini communication process spins off...
Identify the next audiences
Back to the start…...

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20151209 mr - how to engage

  • 1. How to engage michael rose @MrMikeRose
  • 2. Decide what engaging about What is the outcome we want? Why do we care? (Acknowledge what our motive is) Where are we on the change curve? What are we trying to change and why?
  • 3. Identify top 3 audiences Not too many Don't be too ambitious Pick those who are already interested. Pick those who are keen to help. Where are they on the change curve? how do you anticipate they will respond? Pathfinders/trailblazers
  • 4. Work out what is in it for them ASK them what they are trying to achieve RESEARCH what their plans and strategies are Work out how what we are asking will help them Demonstrate the next step of the change curve Incentivising - Carrot not stick
  • 5. Develop key messages Simple and honest Acknowledge BOTH motivations Speak in their language Persuading them to move on on the change curve Demonstrate benefits - use examples
  • 6. Test Messages and approach PILOT ideally face to face get active feedback then REFINE Resource intensive, travelling and visiting
  • 7. Roll out [communicate] but keep talking and listening get more feedback keep refining Mini communication process spins off...
  • 8. Identify the next audiences Back to the start…...