There is increasing competition and commoditization in the information security marketplace.
For better or worse, pure technical knowledge and experience is not enough. InfoSec companies must go out of their way to demonstrate and communicate their value to potential clients. This includes optimizing and standardizing internal processes and client-facing communications. This article (the first in a series) discusses the problems facing InfoSec companies and some strategies for standing out from the crowd.
VRX Outsourcing is a leading world supplier of enterprise business solutions and IT/Telecom company that focuses on extremely qualitative, innovative integrated e-business solutions, timely delivered and efficient services. Our competencies exist providing custom created business solutions to world customers and determination a rank of specific tasks on application development.
We have a passionate development team with wonderful vary of skills, deep vertical industries experience and excellence in advanced technologies. By wise mix of business analysis and management with latest technology, VRX Outsourcing styles and develops custom created software and online applications. We’ve a broad vary of technology services that deliver real business results.
VRX Outsourcing includes a huge business for outsourcing, all IT/Telecom services and many more from India. Our main preference is to achieve your trust through our commitment and integrity, extending most prices to you and pains to exceed your expectations.
Salary guide, most in-demand technology jobs and other insights - Quarterly N...M&T Resources
M&T Resources has just released our quarterly update which recaps the first quarter of 2015.
It contains some insights into hiring in the technology and business market, along with some M&T Resources news.
A few highlights of this issue:
- Chris reflects on the recent client event we held at the Australian Open Women's Grand Final when he didn't make a sale, but made quite a few friends.
- Our Regional Directors report on some of the most exciting technology projects and the intense competition for Business Analysts and CRM people.
- Most in-demand contract and permanent roles, highest paid permanent roles and most actively hiring industries.
- Salary movements of technology and business roles.
- Prosci Change Management training now offered by SMS / M&T Resources.
- Recap on the Future of Project Management Meetup.
- Industry news.
Process Change Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Process Change Proposal PowerPoint Presentation Slides look no further.Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. http://bit.ly/2SutHut
VRX Outsourcing is a leading world supplier of enterprise business solutions and IT/Telecom company that focuses on extremely qualitative, innovative integrated e-business solutions, timely delivered and efficient services. Our competencies exist providing custom created business solutions to world customers and determination a rank of specific tasks on application development.
We have a passionate development team with wonderful vary of skills, deep vertical industries experience and excellence in advanced technologies. By wise mix of business analysis and management with latest technology, VRX Outsourcing styles and develops custom created software and online applications. We’ve a broad vary of technology services that deliver real business results.
VRX Outsourcing includes a huge business for outsourcing, all IT/Telecom services and many more from India. Our main preference is to achieve your trust through our commitment and integrity, extending most prices to you and pains to exceed your expectations.
Salary guide, most in-demand technology jobs and other insights - Quarterly N...M&T Resources
M&T Resources has just released our quarterly update which recaps the first quarter of 2015.
It contains some insights into hiring in the technology and business market, along with some M&T Resources news.
A few highlights of this issue:
- Chris reflects on the recent client event we held at the Australian Open Women's Grand Final when he didn't make a sale, but made quite a few friends.
- Our Regional Directors report on some of the most exciting technology projects and the intense competition for Business Analysts and CRM people.
- Most in-demand contract and permanent roles, highest paid permanent roles and most actively hiring industries.
- Salary movements of technology and business roles.
- Prosci Change Management training now offered by SMS / M&T Resources.
- Recap on the Future of Project Management Meetup.
- Industry news.
Process Change Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Process Change Proposal PowerPoint Presentation Slides look no further.Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. http://bit.ly/2SutHut
7 Questions to Ask Your Prospective Outsourced Product Development Vendortrigentsoftware
This SlideShare on `7 Questions to Ask Your Prospective Outsourced Product Development Vendor' will help you narrow down your choices for selecting the best outsourcing partner for your product development
Business Transformation Proposal Powerpoint Presentation SlidesSlideTeam
"You can download this product from SlideTeam.net"
Business transformation refers to a change management strategy that is required to run business operations. The main aim of business transformation is to align the organization with new ideas and vision. A readymade proposal is all you need where you can customize all the information as per your requirements. Showcase the methods that modify the existing business activities by using our topic-specific Business Transformation Proposal PowerPoint Presentation Slides. With the help of this interactive proposal PPT layout, you can highlight your new technologies and services. Take advantage of our engaging business change proposal presentation template to portray your proposal context, advanced services, business action plan, client testimonials, terms, and conditions, etc. By using this outwardly engaging organizational transformation proposal PowerPoint theme, you can talk about the overall investment your client’s need to do for their business transformation process that includes material purchase, research and inspection, programming and testing, and to communicate a new workflow. With the aid of our business change proposal PowerPoint presentation template, you can describe the project completion time your high-skilled professionals take to complete the project. Take the assistance of this well-informed PPT layout to highlight the services you provide such as design services, digital services, marketing sales, analytics and data interpretation, risk management, finance strategy, and many more. Use the engaging corporate transformation PowerPoint slide to show the logo of your company that helps you to stick to the brand’s identity. Employ this professionally designed corporate transformation PPT slide to outline various business plans that help clients in meeting their market requirements. The business transformation proposal template offers you plenty of space where you can show your rewards and certificates that strike a chord with your customers. With the help of a business change proposal PPT slide, you can talk about the skills and expertise of your professionals in an impressive manner. Download our eye-catchy business transformation PowerPoint presentation template to turn your prospects into clients. https://bit.ly/3mQgKKK
The BAD Toolkit brings together agile methods to solve problems under a community driven framework and we'd like to tell you a bit more about the thinking behind it.
Come along and join other Agile enthusiasts and talk about the BAD toolkit and speak to the founders in person.
Human Resource Consulting Services Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Human Resource Consulting Services Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/3ijtnde
All call centers deliver a customer experience. It just may not be what is desired. Colin looks at how call center can identfy, and build a roadmap to deliver the desired Customer Experience in this popular presentation that has been given on three continents.
Showcase an exemplary Human Resources technological framework with the professionally crafted HR Technology PowerPoint Presentation Slides. The human resource technology PPT theme helps you to represent the current HR system situation by compiling the problem statement and possible solution. Compare the present and desired state of the HR system using the concise tabular format through HR management PowerPoint slideshow. Use the HR tech trends PPT template’s line graph to demonstrate the market drivers and technological trends in the HR industry. Present the evolution of your organization’s HR technological system from paper-based to electronic database through this HR automation PowerPoint presentation. Our HR tech PPT deck helps you to elaborate on the technology capability model to examine the maturity of the HR system. HR tech management PowerPoint theme helps you compare the functional capabilities of the HR information system, the HR management system, and human capital management. By downloading human resource technology PPT slideshow you can explain the features, role, and market trends related to HRIS, HRMS, and HCM. https://bit.ly/3l8vYsu
7 Questions to Ask Your Prospective Outsourced Product Development Vendortrigentsoftware
This SlideShare on `7 Questions to Ask Your Prospective Outsourced Product Development Vendor' will help you narrow down your choices for selecting the best outsourcing partner for your product development
Business Transformation Proposal Powerpoint Presentation SlidesSlideTeam
"You can download this product from SlideTeam.net"
Business transformation refers to a change management strategy that is required to run business operations. The main aim of business transformation is to align the organization with new ideas and vision. A readymade proposal is all you need where you can customize all the information as per your requirements. Showcase the methods that modify the existing business activities by using our topic-specific Business Transformation Proposal PowerPoint Presentation Slides. With the help of this interactive proposal PPT layout, you can highlight your new technologies and services. Take advantage of our engaging business change proposal presentation template to portray your proposal context, advanced services, business action plan, client testimonials, terms, and conditions, etc. By using this outwardly engaging organizational transformation proposal PowerPoint theme, you can talk about the overall investment your client’s need to do for their business transformation process that includes material purchase, research and inspection, programming and testing, and to communicate a new workflow. With the aid of our business change proposal PowerPoint presentation template, you can describe the project completion time your high-skilled professionals take to complete the project. Take the assistance of this well-informed PPT layout to highlight the services you provide such as design services, digital services, marketing sales, analytics and data interpretation, risk management, finance strategy, and many more. Use the engaging corporate transformation PowerPoint slide to show the logo of your company that helps you to stick to the brand’s identity. Employ this professionally designed corporate transformation PPT slide to outline various business plans that help clients in meeting their market requirements. The business transformation proposal template offers you plenty of space where you can show your rewards and certificates that strike a chord with your customers. With the help of a business change proposal PPT slide, you can talk about the skills and expertise of your professionals in an impressive manner. Download our eye-catchy business transformation PowerPoint presentation template to turn your prospects into clients. https://bit.ly/3mQgKKK
The BAD Toolkit brings together agile methods to solve problems under a community driven framework and we'd like to tell you a bit more about the thinking behind it.
Come along and join other Agile enthusiasts and talk about the BAD toolkit and speak to the founders in person.
Human Resource Consulting Services Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Human Resource Consulting Services Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/3ijtnde
All call centers deliver a customer experience. It just may not be what is desired. Colin looks at how call center can identfy, and build a roadmap to deliver the desired Customer Experience in this popular presentation that has been given on three continents.
Showcase an exemplary Human Resources technological framework with the professionally crafted HR Technology PowerPoint Presentation Slides. The human resource technology PPT theme helps you to represent the current HR system situation by compiling the problem statement and possible solution. Compare the present and desired state of the HR system using the concise tabular format through HR management PowerPoint slideshow. Use the HR tech trends PPT template’s line graph to demonstrate the market drivers and technological trends in the HR industry. Present the evolution of your organization’s HR technological system from paper-based to electronic database through this HR automation PowerPoint presentation. Our HR tech PPT deck helps you to elaborate on the technology capability model to examine the maturity of the HR system. HR tech management PowerPoint theme helps you compare the functional capabilities of the HR information system, the HR management system, and human capital management. By downloading human resource technology PPT slideshow you can explain the features, role, and market trends related to HRIS, HRMS, and HCM. https://bit.ly/3l8vYsu
Jan Martinek: Jak se správně stydět za váš webLibdesign
/ Prezentováno na konferenci Libdesign 2015.
Proč a za co se na webu stydět? Dá se web vůbec koncepčně navrhovat, když se technologie stále mění? Proč je na slovech „návrhový cyklus“ důležitější „cyklus“ než návrhový? Kde je Pravda? A Peníze? (A Překvapení?)
Předchozí věty jsou provázanější, než se zdá, a Honza Martinek se vás o tom pokusí přesvědčit v praktické přednášce plné příkladů. Po letech praxe designéra se ocitl v roli správce webu a občas je to punk: ještě větší, než kdy dříve.
libdesign.cz/konference/speakers/jan-martinek/
Differentiating Your InfoSec Company: Getting Some “Quick Wins”Security Roots Ltd.
There is increasing competition and commoditization in the information security marketplace. InfoSec companies must optimize and standardize their business processes and methodologies to differentiate themselves from competitors. This article (part of a series) discusses strategies for getting some immediate “quick wins” at your company. It looks at some steps you can take now, today, to start seeing improvement and better responses from your clients.
Many information security companies struggle with changing their culture. It can be difficult to get an InfoSec team to focus fully on the issues that are important to the long-term health of the business: customer experience and process improvement. This article (part of a series) looks at some methods to implement cultural change at an InfoSec company in ways that will be sustainable and won’t alienate your team members.
DataDreamin presents: A Cup of Data vol 4 - Spilling the Tea on UX Design Principles - November 12th, 2021 by Elena Migunova.
You know how to build recipes and dashboards, got your Tableau CRM skills. But how do you create EFFECTIVE dashboards? This session will teach you how you can become a design hero and give you the right tools to apply UX design principles to your Tableau CRM dashboards.
At Gunaatita, we are a trusted Microsoft BizSpark startup end-to-end Software solutions & Web development Company that provides excellent services in Enterprise mobility solutions, Software product engineering, Content Management System, CRM and Mobile applications using Java & .Net Technologies. We are committed to provide great value to our customers as a trusted offshore partner with our experience and expertise in cutting edge technology and highly process oriented execution.
Our main services include:
. Website Design and Development
. Enterprise Portal Development
. Mobile App Development (Android)
. E-commerce Solutions
. Service API development
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
2. If you work in the information security industry, you
probably are already well aware of the growing
competition and commoditization in the
marketplace.
Overseas companies and small consultancies are
charging lower rates, which can make it hard for
companies to show why their higher rates are
justified.
3. The truth is that pure, technical experience is no
longer enough. It may have been, a few years ago,
when competition in our industry was low, but it’s
not enough anymore.
Even if you know for a fact that you have one of the
best, most technically skilled InfoSec teams out
there, it doesn’t mean anything unless you are
communicating that to your potential clients.
4. This article (the first in a series) takes a look at some
of the reasons behind the industry commoditization.
It will also, hopefully, start you out on a journey of
optimizing and standardizing your company’s
methodology and client-facing communications.
6. You probably already know many of the factors
leading to lower average rates in the industry, but
here’s a quick rundown:
7. —Overseas competition: There are a growing
number of overseas InfoSec companies, almost
all charging significantly lower rates than the
rates of companies in developed countries.
—Small companies: There are an increasing number
of small InfoSec startups. Their lower overhead
means they can charge lower rates.
8. —Freelancers: Similarly, there are many freelancers
(some perhaps are your ex-employees), doing
jobs for lower-than-average rates.
9. —Software applications: There
are a growing number of
pentesting applications and
tools, which can serve to level
the playing field a bit. More
importantly, though, it makes
it seem to potential clients as
if pentesting is more of an
interchangeable commodity
than it actually is.
10. All of these factors are creating what has been
called a “race to the bottom”. InfoSec companies
who were having no problem charging their normal
rates a few years ago are now feeling the pressure
to match lower rates from competitors or overseas
companies to keep their lights on.
11. For all of these reasons, it is no longer enough for an
InfoSec company to be great. They must show and
prove their greatness.
13. For many InfoSec companies, the concept of trying
to communicate their strengths to clients is a
foreign concept.
So many InfoSec companies are focused almost
entirely on staying up-to-date on technology and
vulnerabilities, and working on their projects. This is
understandable; the work is very important. Without
high-quality work, nothing is possible.
14. But competing in this modern, highly competitive
marketplace means you must find ways to show
why the work is high-quality.
For many InfoSec companies, this will mean making
adjustments to their fundamental business
philosophy. It will mean focusing, as an organization,
on the many ways it’s possible to improve your
processes and to showcase those processes.
16. For many companies primarily focused on the
projects right in front of them, this will be a
complete cultural shift.
17. An analogy could be made to the
major cultural change that
happened in American car
manufacturing in the 1980s, as
companies like Ford and
General Motors realized it was
necessary to emulate the
philosophies of Continual
Improvement used by Japanese
industry. If you’d like to learn
more about those cultural
changes, click here.
18. In a similar way, InfoSec companies must adapt a
new mindset focused on the client experience and
client-facing communication.
20. The biggest part of improving the client experience
(and potential client experience) is in optimizing and
standardizing your processes and procedures. A few
examples of how process improvements will help
you prove your worth to clients:
22. Your methodology must be truly consistent. Many
companies say things like: “Our process is
standardized. We always do x, y, and z on every
project we work on.” But in reality, there may be
significant variance in methodology from project to
project.
23. Different team members and managers may work on
every project, and they may have different methods
and styles. The company may pay lip service to the
idea of consistency, but it may not value it in
practice.
24. Being truly consistent means setting that principle
as a real requirement on every project.
—There have to be standards in place.
—Those standards and systems need to be clearly
communicated to every team member.
—Managers must communicate why those systems
are in place and why they are important.
25. —There must be concrete measures in place to
ensure guidelines are maintained so that, if there
is a problem with a project or with a team
member’s performance, it can be spotted and
addressed.
26. In many InfoSec companies, the culture will make
this difficult. (And we’ll talk more about ways to
overcome these cultural obstacles in a future
article.) But process consistency is vital. Clients
want to know what to expect when they hire you and
rehire you; this is especially true for the biggest
clients.
27. Consistent processes will demonstrate to your
clients (especially your repeat clients) that you value
consistency. And with greater consistency, it will be
easier to demonstrate what exactly makes your
team valuable.
29. Most InfoSec companies understand that reports
are valuable, but they don’t truly understand just
how valuable. A report is not just a way to
communicate technical vulnerabilities and
assessments. It is an opportunity. A report can be an
opportunity to:
30. Showcase your consistent processes: If your
methodology and business processes are fantastic,
and consistent, then a report is a way to showcase
your methods and how you thoroughly arrived at
your results.
You must find a way to work your methodology
cleanly into your reports. And you must find a way to
make that a part of your process that happens every
time.
31. Proving the right team was on the job: Clients want
to feel assured that you have the best people on the
job. Reports are an opportunity to show to clients
that the people working on their project are highly
qualified. (We’ll talk more about the importance of
this perception in a future article.)
32. Get repeat business: When you send deliverables,
you are also, indirectly, pitching a client on future
work. A report can showcase the benefits of your
methodology, which can be a convincing sales
message in itself.
33. The report can also communicate the benefits of
regular testing to make sure pentesting catches new
vulnerabilities. For example, your team might notice
problems outside of the scope of the investigation;
the report is an opportunity to point out those issues
and recommend future responses.
34. Collaboration and reporting platforms are becoming
more and more a must-have for InfoSec companies.
These programs help ensure all team members are
on the same page and speed up your reporting
process.
They also make it easier for certain types of
communications to wind up in your reports every
time, which is important for showcasing your
consistency.
35. The Power of Customer Service and
Follow-up
For many InfoSec companies,
the idea of customer service is
foreign. Following up with
clients, or asking for feedback
on projects, may not be part of a
company’s culture.
36. But this will need to change if a company wants to
be optimally competitive. Companies will need to
focus more on the client experience.
37. Managers will need to communicate to team
members why customer service is valuable, and
what “customer service” means in our project-
based, extremelytechnical industry.
Clients will need to be prompted for criticisms (and,
concurrently, testimonials) so that processes can be
continually improved.
38. Managers and employees must
understand that asking for
feedback, and ensuring client
happiness, is not a “soft” side of
the business. Getting feedback
from clients is part of a process
of continual improvement.
Without knowing what makes
clients satisfied or frustrated, it’s
impossible to improve your
service. Or, more importantly,
the perception of your product.
39. These are the same philosophies that helped
Japanese auto manufacturers climb to dominance
after World War II: a continual focus on their users’
experience and a continual focus on process
improvement.
41. At this point, you might be thinking something like,
“These are all great, lofty ideas, but you have no
idea what it’s like at my company. These things
would be impossible to implement here.”
42. But process improvements and cultural
improvements are always possible. It doesn’t matter
if you’re a manager or owner trying to implement a
top-down improvement process, or a team member
trying to convince the higher-ups that there’s a
better way of doing things.
Change is possible; it will just require intelligent
planning and, sometimes, patience and persuasion.
43. In the coming articles in this series, we’ll be looking
at some specific strategies and tips you can start
putting in place immediately. These strategies will
help you optimize your processes and differentiate
your company from your competitors.
44. We will also focus on helping you prove the value of
these ideas to your own team, because that is often
the most important and difficult part of any
institutional change.
45. If You Need Help…
Security Roots’ founder Daniel Martin conceived
and created the open-source collaboration tool
Dradis Framework in 2007. The success of that
application led to the creation of the Security Roots
company and Dradis Professional Edition software.
46. Over the years, Security Roots has helped hundreds
of InfoSec clients improve their team collaboration
and report creation processes. If you have any
questions about what we do or the solutions we
provide, please fill out our Contact Form and we’ll
be in touch right away.
If you’ve found this article helpful, please reach out
and let us know how the information has worked for
you. And keep an eye out for the future articles in
this series.