Staples Europe is implementing a phased rollout of a SAP HANA and BusinessObjects platform called FAST BI between 2015-2018 to standardize reporting across its operations in Europe. The goals are to have one version of the truth, common data governance, and replace existing disparate systems. Release 1 focuses on the HANA and BO foundation, standard reports, self-service analytics with Lumira, and interfaces to source systems. Challenges include it being a greenfield project and coordinating with related ERP and data implementation programs. A phased, scoped approach is recommended to deliver value incrementally while integrating with business processes.

1. Staples Europe Business Intelligence
Customer Case
“The road to HANA”
SAP Innovation Forum
April 8th, 2015
Alexander Steegers
Head of BICC, Staples Europe

2. Staples Europe BI - “The Road to HANA”
2
2014: BI Strategy & European Design
2018: One BI
2016-2017: Rollout & leverage HANA
2015: Build, Test & Deploy Release 1

3. 3
Staples today
Global coverage - 26 countries
• Staples is the world’s largest office
products company.
• We’re committed to making it easy
for our customers around the
globe to buy a wide range of office
products, including supplies,
technology, furniture and business
services
• With $25 billion in sales, Staples
serves businesses of all sizes and
consumers in 26 countries
throughout North & South
America, Europe, Asia and
Australia.

4. Future Vision of Staples
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5. Staples Europe Operations - Current complexity
5
 Many different processes
• 3 channels
• 16 countries
• 40 Business Units -> 40 ways of doing things
 Many different systems
• 18 ERP systems
• 800 applications
• 8+ data centers

6. Other
Staples Europe - Current BI Landscape
6
ERP’s (18x)
Business Objects
Web Intelligence 3.1
EDW2go SAP2go BU’s (8)SAP BW 1 BU EuDW 100% Europe (40BU’s)
PDM
BEX
Application
feeds
Etc…
Local
Reporting
Solutions

7. Staples Europe - Growth through common business
processes and standard IT platform
 The FAST program – ‘Facilitate Accelerated Staples Transformation’ will harmonize
business processes and applications across Europe and between channels to support the
business in the future.
 Objectives for the FAST program are:
• Standard harmonized business processes across Europe and between channels
• A harmonized system landscape for Staples Europe, based on a single ERP system
• Deliver faster business change and a new breakthrough
• Create new business capabilities which are required to facilitate transformation
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8. SAP ECC
Business
Transactions
Vendor Master
Customer Master
BI Strategy - Conceptual BI end state
Data feeds to
European
Applications
Market
data
Competitor
Market share
Social Media
STIBO
STEP
Article
Master
One common platform
One version of the truth
European Data Governance
8
Manhattan
Warehouse
management
Retail
POS
Store
transactions
JDA
Demand
Fulfill
MKT &
Web
Customer
behavior
Data WorkspacesData Workspaces
Etc…
Other
sources

9. Fuzzy
Search
SAP ECC
Vendor Master
Customer Master
Article Sales/Site Master
Operational transactions
FAST BI Landscape - Release 1 scope
EuDW
STIBO STEP
Article Core Master Data
9
Manhattan
Warehouse Management
Transactions
SFDC

10. 10
Advanced Analytics
Predictive models, data mining
Solution: SAP BO Predictive Analysis, SAS
Self Service
Interactive data exploration & visualization
Solution: SAP Lumira
Reports & Dashboards
European governed reports & dashboards
Solution: SAP BI Launchpad, BO Webi, Design Studio, BI Mobile
Operating Insight
Monitor & execute operational processes,
Operational, Financial & Legal documents
Solution: Source Systems (SAPECC, Manhattan, JDA, etc)
Staples BI - Customer Solution View
Lumira Design Studio
Webi
BI
Mobile

11. 6. High Level Functional Design
Front End SAP
11
FAST BI – European Design
High Level Approach
5. High Level Functional Design
Back End SAP
2. High Level Design for all
architecture layers
7. Align Designs & Estimate
8. Sign off EPM
3. (Non) Functional
Requirements
4. High Level Functional Design
Data Extracts (SAP & non-SAP)
Preparation Execution
1. Learning Environment
9. Project/Change Management

12. FAST BI - Phased delivery approach Release 1
Rel 1A Rel 1B Rel 1C
BI Release 1A (50% effort)
- HANA & BO platform
- Source system Interfaces
- Data Model
- 27 standard European reports
- SelfService Lumira
- User authorization
- Fuzzy search
- EuDW & SFDC outbound interface
- User Training
- Post Go Live support
BI Release 1B (30% effort)
- Data Model (extension)
- 25 standard reports
- Self Service enhancement
- Dashboarding
- Enhanced authorization
- User Training
- Post Go Live support
BI Release 1C (20% effort)
- 30 standard reports
- Self Service extension
- Mobile
- User Training
- Post Go Live support
FAST Project
Go Live
1st BU
FAST
Rel2

13. HANA BI Program challenges
Challenges
• Greenfield implementation
• Advanced solution design
• Parallel program with ERP, Warehouse Mgt & MDM implementation
• Resource skills & experience
• New hosting partner
• New support partner
• Perception HANA

14. Recommendations
• Stakeholder management: Executive Sponsor, business buy-in
• Governance: Process Owner, business owner, SteerCo
• Functional Integration: BI integrated part of business process design, accountability
• Delivery partner: Align on approach, deliverables, planning
• Resourcing Timely search, experience & skills
• Environments: Timely delivery & config
• Service Introduction: Experience support partner
• Scope Think big, act small. Phased approach
• Planning: Dependency source systems
• Vendor collaboration SAP design check, solution roadmap
HANA BI program recommendations

15. Staples HANA BI Roadmap
Legacy European Data Warehouse
Leverage HANA platform
FAST HANA BI Implementation
Detailed
Design, Build,
Test
Country
Deployments
European
Design
2014 2015 2016 2017 2018 2019
- Onboard other data sources
- Expand Self Service
- Advanced analytics
- Data Workspaces for key initiatives
One BI
Grow to Pan
European
solution
AS-IS Continue to support European information demand, pan European application feeds
EuDW
End of life
One BI
100% EU
coverage
Deploy
Release
1
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