Multiplus is a pioneer in the Brazilian loyalty industry, which remains in early stages with significant growth potential. Multiplus has a strong partnership network including LATAM Airlines and local banks. It has a five-year track record of shareholder returns through high dividend payouts and continuously improving governance. The presentation outlines Multiplus' business model, growth drivers in the Brazilian market, and strategy to diversify its network and increase non-airline redemptions to sustain margins.
Multiplus is a pioneer in the loyalty industry in Brazil with a strong partnership network and four years of proven returns for shareholders. The Brazilian loyalty market is still in early stages with low penetration and solid growth potential. Multiplus has a solid strategy focused on network diversification, member engagement, and value for partners to drive sustainable business growth.
1) Aimia aims to codify and replicate its successful loyalty program models globally to strengthen existing coalitions and build new ones. It seeks to leverage its coalition, analytics, and proprietary intellectual property across geographies.
2) Key aspects of Aimia's models that it seeks to codify globally include coalition value creation, member and partner management, liability management, redemption fulfillment, and reward design.
3) Aimia believes that by applying its advantaged intellectual property, such as member management technology and supply chain expertise, it can gain a competitive advantage in new coalitions.
Equity Research Report (Mix Telematics MIXT) 1Scott Morlan
Mix Telematics is a South African SaaS firm that provides fleet and mobile asset management solutions. The market for fleet management is large, growing, and underpenetrated. Mix has experienced strong subscriber growth and is well positioned for continued growth given the need for regulatory compliance and pressure from insurers. However, Mix faces risks from competition, changes in regulations, and currency fluctuations. Based on a discounted cash flow analysis, the analyst recommends buying Mix Telematics with an implied price target of $6.54 per share.
The Brazilian loyalty industry is still in its early stages with low penetration rates compared to other markets, indicating solid growth potential. Multiplus has pioneered the industry in Brazil and has established a strong partnership network including LATAM Airlines, local banks, and an international peer. Multiplus has a three year track record of consistent growth, cash generation, and shareholder returns through high dividend payouts. The company aims to further diversify its network and increase non-airline redemptions to sustain its business model and provide more value to members.
Localiza Rent a Car is the largest car rental company in Brazil, with over 280 branches across 6 countries. It has the largest fleet in South America of over 37,000 cars. Localiza has several competitive advantages including its integrated business platform, largest distribution network, leadership position, and strong brand recognition.
Localiza Rent a Car is the largest car rental company in Brazil, with over 280 branches across 6 countries. It has the largest fleet in South America of over 37,000 cars. Localiza has several competitive advantages including its integrated business platform, largest distribution network, leadership position, and strong brand recognition. It is focused on further consolidation in the industry and expanding into new markets like airport rentals and fleet replacement as the Brazilian economy and credit markets continue to grow.
Localiza is an integrated car rental and used car sales company in Brazil with competitive advantages in managing assets. It has a stable management team and succession plan. Localiza raises money at lower costs than competitors due to its investment grade credit ratings. Strong macroeconomic drivers such as GDP growth, infrastructure investments, and rising incomes are fueling demand for both car rentals and used car sales. Localiza is pursuing growth through network expansion organically and by opening new sales points.
This document provides an overview of Multiplus S.A., a Brazilian loyalty program company, from 1993 to 2015. It highlights key events in Multiplus' history such as its IPO in 2010, reaching 10 million members in 2012, and launching a mobile app in 2014. The document also summarizes Multiplus' financial performance from 2010 to the third quarter of 2015, showing consistent revenue growth and increasing profitability over time. Multiplus' loyalty program network diversified from primarily airline partners to also include retail, banking, and other industry partnerships.
Multiplus is a pioneer in the loyalty industry in Brazil with a strong partnership network and four years of proven returns for shareholders. The Brazilian loyalty market is still in early stages with low penetration and solid growth potential. Multiplus has a solid strategy focused on network diversification, member engagement, and value for partners to drive sustainable business growth.
1) Aimia aims to codify and replicate its successful loyalty program models globally to strengthen existing coalitions and build new ones. It seeks to leverage its coalition, analytics, and proprietary intellectual property across geographies.
2) Key aspects of Aimia's models that it seeks to codify globally include coalition value creation, member and partner management, liability management, redemption fulfillment, and reward design.
3) Aimia believes that by applying its advantaged intellectual property, such as member management technology and supply chain expertise, it can gain a competitive advantage in new coalitions.
Equity Research Report (Mix Telematics MIXT) 1Scott Morlan
Mix Telematics is a South African SaaS firm that provides fleet and mobile asset management solutions. The market for fleet management is large, growing, and underpenetrated. Mix has experienced strong subscriber growth and is well positioned for continued growth given the need for regulatory compliance and pressure from insurers. However, Mix faces risks from competition, changes in regulations, and currency fluctuations. Based on a discounted cash flow analysis, the analyst recommends buying Mix Telematics with an implied price target of $6.54 per share.
The Brazilian loyalty industry is still in its early stages with low penetration rates compared to other markets, indicating solid growth potential. Multiplus has pioneered the industry in Brazil and has established a strong partnership network including LATAM Airlines, local banks, and an international peer. Multiplus has a three year track record of consistent growth, cash generation, and shareholder returns through high dividend payouts. The company aims to further diversify its network and increase non-airline redemptions to sustain its business model and provide more value to members.
Localiza Rent a Car is the largest car rental company in Brazil, with over 280 branches across 6 countries. It has the largest fleet in South America of over 37,000 cars. Localiza has several competitive advantages including its integrated business platform, largest distribution network, leadership position, and strong brand recognition.
Localiza Rent a Car is the largest car rental company in Brazil, with over 280 branches across 6 countries. It has the largest fleet in South America of over 37,000 cars. Localiza has several competitive advantages including its integrated business platform, largest distribution network, leadership position, and strong brand recognition. It is focused on further consolidation in the industry and expanding into new markets like airport rentals and fleet replacement as the Brazilian economy and credit markets continue to grow.
Localiza is an integrated car rental and used car sales company in Brazil with competitive advantages in managing assets. It has a stable management team and succession plan. Localiza raises money at lower costs than competitors due to its investment grade credit ratings. Strong macroeconomic drivers such as GDP growth, infrastructure investments, and rising incomes are fueling demand for both car rentals and used car sales. Localiza is pursuing growth through network expansion organically and by opening new sales points.
This document provides an overview of Multiplus S.A., a Brazilian loyalty program company, from 1993 to 2015. It highlights key events in Multiplus' history such as its IPO in 2010, reaching 10 million members in 2012, and launching a mobile app in 2014. The document also summarizes Multiplus' financial performance from 2010 to the third quarter of 2015, showing consistent revenue growth and increasing profitability over time. Multiplus' loyalty program network diversified from primarily airline partners to also include retail, banking, and other industry partnerships.
This document provides an overview of Multiplus S.A.'s history, business model, network growth, sales growth, financial results, and strategic agreement with TAM Airlines. Some key points:
- Multiplus was created in 1993 and had an IPO in 2010, growing its member base to over 20 million by 2016.
- It generates profit from spreads on point redemptions, float on balances, and breakage on expired points.
- It has seen consistent double-digit growth in members, points issued, sales, and financial results in recent years.
- It renewed its 15-year strategic agreement with TAM Airlines to continue being the exclusive loyalty program.
Localiza Rent a Car S.A. is a Brazilian car rental company that was founded in 1973. It has since grown to become the largest car rental company in Brazil. The presentation provides an overview of Localiza's business divisions, including car rental, fleet rental, and used car sales ("Seminovos"). It discusses Localiza's competitive advantages in raising money, buying cars, renting cars, and selling cars. Financial information is presented on the profitability and returns generated by each business division.
This presentation provides an overview of Localiza, a car rental company in Brazil. It discusses Localiza's history and growth, integrated business platform consisting of car rental, fleet rental, franchising, and used car sales divisions. It highlights the company's competitive advantages including scale in purchasing cars which enables better prices, large network of locations across Brazil, innovation through new technologies, and expertise in used car sales. Financial information shows the car rental and fleet rental divisions drive most of the company's profitability.
The document outlines the agenda for a public meeting covering customer experience, advertising strategy, digital marketing, and business intelligence. The customer experience section discusses the customer journey when renting a car and improving the reservation, pickup/dropoff, and after-sales experience. The advertising strategy section segments customers and outlines marketing campaign plans. The digital marketing section reviews social media metrics and digital efforts. Finally, the business intelligence section examines analytical tools and metrics to understand markets, monitor business customers, and inform strategic recommendations.
Localiza Rent a Car S.A. is a Brazilian car rental company that was founded in 1973. It has since grown to become the largest car rental company in Brazil. The presentation provides an overview of Localiza's business divisions including car rental, fleet rental, and used car sales. It discusses the company's financial performance and competitive advantages in raising capital, purchasing vehicles, renting cars, and selling used vehicles. Localiza has an integrated business model that provides synergies across its divisions.
FY14 Deloitte Consulting UG Case competition- TEAM UCLA TELECOM CO Final Case...Bach Dang
Telecom Co is facing high attrition and churn rates that are undermining its revenue goals. To address this, the team from Deloitte Consulting recommends that Telecom Co foster an employee-focused culture, expand into Latin America including Mexico and Brazil, and enter the mobile payments market in Mexico to increase revenue and reduce attrition and churn. Specific strategies proposed include reorganizing workspaces, standardizing applications, renegotiating with their IT vendor, and establishing a mentorship program for employees. Financial analyses project increased profits from operations in Brazil and Mexico mobile banking. Risks are also assessed along with potential mitigation strategies.
Localiza Rent a Car S.A. is a Brazilian car rental company that has grown to become the largest in Brazil over 41 years. It operates in three main divisions: car rental, fleet rental, and used car sales. Car rental makes up the majority of revenues and profits by renting vehicles to individuals and businesses. Fleet rental provides customized fleets for longer term contracts. Used car sales supports the other divisions by reselling vehicles. Localiza has competitive advantages over peers in raising capital at lower costs, bulk purchasing of vehicles, extensive distribution network, and expertise in fleet management that together have allowed it to significantly outperform market and GDP growth.
This presentation provides an overview of a car rental company, including:
1. The company has grown to become the largest car rental company in Brazil through acquisitions and expansion strategies since being founded in 1973.
2. It operates four main divisions: car rental, fleet rental, used car sales, and franchising.
3. The financials show the car rental and fleet rental divisions are the most profitable parts of the business due to synergies across the integrated platform and expertise in managing assets.
This document provides an overview of Localiza Rent a Car S.A., a leading car rental company in Brazil. It discusses the company's history and growth since 1973, its integrated business platform consisting of car rental, fleet rental, franchising, and used car sales divisions. It then reviews the financial performance and profitability of the car rental and fleet rental divisions. Key competitive advantages that have driven Localiza's success are its scale in purchasing cars, large network of rental locations, innovation, customer satisfaction, and ability to generate higher returns than its cost of debt.
Localiza is a Brazilian car rental company founded in 1973. It has grown to become the market leader through strategic acquisitions and expanding into new business divisions over time, including fleet rental, used car sales, and franchising. It has an integrated business platform with synergies across divisions. Localiza has several competitive advantages including its scale in purchasing cars, brand recognition, distribution network, and operational excellence. It aims to continue its strategy of innovation and providing higher value services to customers.
Localiza is a Brazilian car rental company that presented at an investor relations presentation in July 2018. The presentation included sections on the company overview, main business divisions, financials, and appendix. Localiza operates in car rental, franchising, fleet rental, and used car sales. It has a market cap of US$4.1 billion and an integrated business platform that provides flexibility and superior performance. Localiza has competitive advantages through its scale in purchasing cars, market leadership in renting cars, and efficiency in selling used cars.
Localiza is a Brazilian car rental company that held an investor relations presentation in July 2018. The presentation included sections on the company overview, main business divisions, financials, and appendix. Localiza has grown significantly since being founded in 1973, currently has a market capitalization of $4.1 billion, and operates across multiple business divisions including car rental, fleet rental, used car sales, and franchising. The integrated business platform provides synergies and flexibility. Financial results show strong profitability, with the car rental and fleet rental divisions contributing most of the earnings. Localiza has several competitive advantages including scale, brand recognition, an efficient used car sales program, and innovation.
Localiza is a Brazilian car rental company with over 40 years of experience in managing vehicle fleets. It operates in three main divisions: car rental, fleet rental, and used car sales. Localiza has a large scale of operations in Brazil, with competitive advantages in raising capital, purchasing vehicles, and renting cars. It has a profitable business model in each division and maintains healthy profitability levels and debt ratios compared to competitors. Localiza's integrated business platform allows it flexibility and superior financial performance.
Localiza is a Brazilian car rental company with over 40 years of experience in managing vehicle fleets. It operates in three main divisions: car rental, fleet rental, and used car sales. Localiza has a large scale of operations in Brazil, with competitive advantages in raising capital, purchasing vehicles, and renting cars. It is the market leader in both car and fleet rental. Profitability comes primarily from the rental divisions due to financial cycles that provide positive spreads between revenues and costs. Localiza also benefits from selling used rental vehicles directly to consumers.
This document provides an overview of Multiplus, the largest loyalty program in Brazil. It discusses Multiplus' competitive advantages including its exclusive partnership with LATAM Airlines and large network of accrual and redemption partners. The document reviews Multiplus' communication channels, new business initiatives in insurance and hotels, and how it segments customers and personalizes offers. Key metrics on Multiplus' customer base, points issuance and redemption, financial results are also presented.
Multiplus reported its 1Q13 earnings, with growth in key metrics such as gross billings and members. Gross billings increased 38.2% versus 1Q12 to R$492.1 million while members grew 15% to over 11.3 million. Non-air redemptions also increased 14.3% compared to 1Q12. Multiplus generated over R$100 million in cash flow in the quarter and remained focused on maximizing shareholder returns including dividends.
Multiplus reported strong growth in the first quarter of 2012, with a 26.6% increase in gross billings to R$430 million. New members grew by 400,000 to nearly 9.8 million total. Non-airline redemptions increased significantly to over 600 million points in Q1. The company also saw a 24.5% rise in points issued and delivered a net income of R$61.6 million alongside stable breakage rates around 23%.
110212 divulgação de resultados 4 t10 inglesMultiplus
1) Multiplus saw increases in points issued and redeemed in 4Q10 compared to 3Q10, along with higher gross billings.
2) They improved their breakage accounting methodology to better reflect a 12-month average ratio, lowering breakage liability and raising deferred revenue.
3) While points issued and gross billings grew, adjusted EBITDA declined in 4Q10 due to the breakage methodology change and higher points to be redeemed.
Multiplus is a leading loyalty program company in Brazil that sees opportunities for continued growth given the early stages of loyalty program penetration in Brazil. It has a strong partnership network including LATAM Airlines and local banks. Multiplus has a four year track record of shareholder returns through dividends and is improving its governance. The Brazilian loyalty industry is poised for solid growth driven by increasing credit card usage, consumption, air travel and wealth distribution in Brazil. Multiplus' strategy focuses on network diversification, member engagement and value delivery to partners to drive sustainable growth.
Multiplus reported strong financial results in 2Q13, with gross billings growth of 33% year-over-year. Key highlights included over 11.6 million members, a 15% increase, and growth in non-air redemptions. The company also saw positive reactions from members to changes in its loyalty program model, with earlier redemption windows. Multiplus generated $91.6 million in free cash flow and $57.4 million in net income for the quarter. Looking forward, the company will focus on maximizing shareholder returns through dividends and pre-purchasing air tickets.
Multiplus reported its 3Q13 results, highlighting 9.1% growth in gross billings and 11.9 million members, a 13% increase over 3Q12. The company achieved over R$135 million in cash generation for the quarter. Non-air redemptions grew 13.9% over 2Q13. Multiplus continued expanding its network of partners and offering exclusive deals with banks. The results demonstrated the company's solid financial performance and its focus on maximizing shareholder returns.
The document is an investor presentation for Multiplus S.A. that outlines four main reasons to be confident in Multiplus: 1) They are pioneers in the Brazilian loyalty industry; 2) They have a three-year track record of growth and shareholder returns; 3) The Brazilian loyalty industry is still in early stages with significant growth potential; 4) Their business strategy is based on network diversification, member engagement, and value delivery to partners. The presentation provides details on Multiplus' partnership network, financial and operating metrics, and strategies around network growth and member engagement.
This document provides an overview of Multiplus S.A.'s history, business model, network growth, sales growth, financial results, and strategic agreement with TAM Airlines. Some key points:
- Multiplus was created in 1993 and had an IPO in 2010, growing its member base to over 20 million by 2016.
- It generates profit from spreads on point redemptions, float on balances, and breakage on expired points.
- It has seen consistent double-digit growth in members, points issued, sales, and financial results in recent years.
- It renewed its 15-year strategic agreement with TAM Airlines to continue being the exclusive loyalty program.
Localiza Rent a Car S.A. is a Brazilian car rental company that was founded in 1973. It has since grown to become the largest car rental company in Brazil. The presentation provides an overview of Localiza's business divisions, including car rental, fleet rental, and used car sales ("Seminovos"). It discusses Localiza's competitive advantages in raising money, buying cars, renting cars, and selling cars. Financial information is presented on the profitability and returns generated by each business division.
This presentation provides an overview of Localiza, a car rental company in Brazil. It discusses Localiza's history and growth, integrated business platform consisting of car rental, fleet rental, franchising, and used car sales divisions. It highlights the company's competitive advantages including scale in purchasing cars which enables better prices, large network of locations across Brazil, innovation through new technologies, and expertise in used car sales. Financial information shows the car rental and fleet rental divisions drive most of the company's profitability.
The document outlines the agenda for a public meeting covering customer experience, advertising strategy, digital marketing, and business intelligence. The customer experience section discusses the customer journey when renting a car and improving the reservation, pickup/dropoff, and after-sales experience. The advertising strategy section segments customers and outlines marketing campaign plans. The digital marketing section reviews social media metrics and digital efforts. Finally, the business intelligence section examines analytical tools and metrics to understand markets, monitor business customers, and inform strategic recommendations.
Localiza Rent a Car S.A. is a Brazilian car rental company that was founded in 1973. It has since grown to become the largest car rental company in Brazil. The presentation provides an overview of Localiza's business divisions including car rental, fleet rental, and used car sales. It discusses the company's financial performance and competitive advantages in raising capital, purchasing vehicles, renting cars, and selling used vehicles. Localiza has an integrated business model that provides synergies across its divisions.
FY14 Deloitte Consulting UG Case competition- TEAM UCLA TELECOM CO Final Case...Bach Dang
Telecom Co is facing high attrition and churn rates that are undermining its revenue goals. To address this, the team from Deloitte Consulting recommends that Telecom Co foster an employee-focused culture, expand into Latin America including Mexico and Brazil, and enter the mobile payments market in Mexico to increase revenue and reduce attrition and churn. Specific strategies proposed include reorganizing workspaces, standardizing applications, renegotiating with their IT vendor, and establishing a mentorship program for employees. Financial analyses project increased profits from operations in Brazil and Mexico mobile banking. Risks are also assessed along with potential mitigation strategies.
Localiza Rent a Car S.A. is a Brazilian car rental company that has grown to become the largest in Brazil over 41 years. It operates in three main divisions: car rental, fleet rental, and used car sales. Car rental makes up the majority of revenues and profits by renting vehicles to individuals and businesses. Fleet rental provides customized fleets for longer term contracts. Used car sales supports the other divisions by reselling vehicles. Localiza has competitive advantages over peers in raising capital at lower costs, bulk purchasing of vehicles, extensive distribution network, and expertise in fleet management that together have allowed it to significantly outperform market and GDP growth.
This presentation provides an overview of a car rental company, including:
1. The company has grown to become the largest car rental company in Brazil through acquisitions and expansion strategies since being founded in 1973.
2. It operates four main divisions: car rental, fleet rental, used car sales, and franchising.
3. The financials show the car rental and fleet rental divisions are the most profitable parts of the business due to synergies across the integrated platform and expertise in managing assets.
This document provides an overview of Localiza Rent a Car S.A., a leading car rental company in Brazil. It discusses the company's history and growth since 1973, its integrated business platform consisting of car rental, fleet rental, franchising, and used car sales divisions. It then reviews the financial performance and profitability of the car rental and fleet rental divisions. Key competitive advantages that have driven Localiza's success are its scale in purchasing cars, large network of rental locations, innovation, customer satisfaction, and ability to generate higher returns than its cost of debt.
Localiza is a Brazilian car rental company founded in 1973. It has grown to become the market leader through strategic acquisitions and expanding into new business divisions over time, including fleet rental, used car sales, and franchising. It has an integrated business platform with synergies across divisions. Localiza has several competitive advantages including its scale in purchasing cars, brand recognition, distribution network, and operational excellence. It aims to continue its strategy of innovation and providing higher value services to customers.
Localiza is a Brazilian car rental company that presented at an investor relations presentation in July 2018. The presentation included sections on the company overview, main business divisions, financials, and appendix. Localiza operates in car rental, franchising, fleet rental, and used car sales. It has a market cap of US$4.1 billion and an integrated business platform that provides flexibility and superior performance. Localiza has competitive advantages through its scale in purchasing cars, market leadership in renting cars, and efficiency in selling used cars.
Localiza is a Brazilian car rental company that held an investor relations presentation in July 2018. The presentation included sections on the company overview, main business divisions, financials, and appendix. Localiza has grown significantly since being founded in 1973, currently has a market capitalization of $4.1 billion, and operates across multiple business divisions including car rental, fleet rental, used car sales, and franchising. The integrated business platform provides synergies and flexibility. Financial results show strong profitability, with the car rental and fleet rental divisions contributing most of the earnings. Localiza has several competitive advantages including scale, brand recognition, an efficient used car sales program, and innovation.
Localiza is a Brazilian car rental company with over 40 years of experience in managing vehicle fleets. It operates in three main divisions: car rental, fleet rental, and used car sales. Localiza has a large scale of operations in Brazil, with competitive advantages in raising capital, purchasing vehicles, and renting cars. It has a profitable business model in each division and maintains healthy profitability levels and debt ratios compared to competitors. Localiza's integrated business platform allows it flexibility and superior financial performance.
Localiza is a Brazilian car rental company with over 40 years of experience in managing vehicle fleets. It operates in three main divisions: car rental, fleet rental, and used car sales. Localiza has a large scale of operations in Brazil, with competitive advantages in raising capital, purchasing vehicles, and renting cars. It is the market leader in both car and fleet rental. Profitability comes primarily from the rental divisions due to financial cycles that provide positive spreads between revenues and costs. Localiza also benefits from selling used rental vehicles directly to consumers.
This document provides an overview of Multiplus, the largest loyalty program in Brazil. It discusses Multiplus' competitive advantages including its exclusive partnership with LATAM Airlines and large network of accrual and redemption partners. The document reviews Multiplus' communication channels, new business initiatives in insurance and hotels, and how it segments customers and personalizes offers. Key metrics on Multiplus' customer base, points issuance and redemption, financial results are also presented.
Multiplus reported its 1Q13 earnings, with growth in key metrics such as gross billings and members. Gross billings increased 38.2% versus 1Q12 to R$492.1 million while members grew 15% to over 11.3 million. Non-air redemptions also increased 14.3% compared to 1Q12. Multiplus generated over R$100 million in cash flow in the quarter and remained focused on maximizing shareholder returns including dividends.
Multiplus reported strong growth in the first quarter of 2012, with a 26.6% increase in gross billings to R$430 million. New members grew by 400,000 to nearly 9.8 million total. Non-airline redemptions increased significantly to over 600 million points in Q1. The company also saw a 24.5% rise in points issued and delivered a net income of R$61.6 million alongside stable breakage rates around 23%.
110212 divulgação de resultados 4 t10 inglesMultiplus
1) Multiplus saw increases in points issued and redeemed in 4Q10 compared to 3Q10, along with higher gross billings.
2) They improved their breakage accounting methodology to better reflect a 12-month average ratio, lowering breakage liability and raising deferred revenue.
3) While points issued and gross billings grew, adjusted EBITDA declined in 4Q10 due to the breakage methodology change and higher points to be redeemed.
Multiplus is a leading loyalty program company in Brazil that sees opportunities for continued growth given the early stages of loyalty program penetration in Brazil. It has a strong partnership network including LATAM Airlines and local banks. Multiplus has a four year track record of shareholder returns through dividends and is improving its governance. The Brazilian loyalty industry is poised for solid growth driven by increasing credit card usage, consumption, air travel and wealth distribution in Brazil. Multiplus' strategy focuses on network diversification, member engagement and value delivery to partners to drive sustainable growth.
Multiplus reported strong financial results in 2Q13, with gross billings growth of 33% year-over-year. Key highlights included over 11.6 million members, a 15% increase, and growth in non-air redemptions. The company also saw positive reactions from members to changes in its loyalty program model, with earlier redemption windows. Multiplus generated $91.6 million in free cash flow and $57.4 million in net income for the quarter. Looking forward, the company will focus on maximizing shareholder returns through dividends and pre-purchasing air tickets.
Multiplus reported its 3Q13 results, highlighting 9.1% growth in gross billings and 11.9 million members, a 13% increase over 3Q12. The company achieved over R$135 million in cash generation for the quarter. Non-air redemptions grew 13.9% over 2Q13. Multiplus continued expanding its network of partners and offering exclusive deals with banks. The results demonstrated the company's solid financial performance and its focus on maximizing shareholder returns.
The document is an investor presentation for Multiplus S.A. that outlines four main reasons to be confident in Multiplus: 1) They are pioneers in the Brazilian loyalty industry; 2) They have a three-year track record of growth and shareholder returns; 3) The Brazilian loyalty industry is still in early stages with significant growth potential; 4) Their business strategy is based on network diversification, member engagement, and value delivery to partners. The presentation provides details on Multiplus' partnership network, financial and operating metrics, and strategies around network growth and member engagement.
Multiplus is a pioneer in the Brazilian loyalty industry, which is still in its early stages of development. It has a strong partnership network including LATAM Airlines and local banks. Multiplus has a three year track record of growth, shareholder returns through dividends, and improving its governance standards. The Brazilian loyalty market is large with low penetration and solid long-term growth drivers, positioning Multiplus well for continued success.
- Multiplus is a pioneer in the Brazilian loyalty industry and has a strong partnership network including LATAM Airlines and local banks.
- It has a proven three-year track record of focusing on shareholder returns through high dividend payouts and improving its governance structure.
- The Brazilian loyalty industry is still in early stages with low penetration and solid growth drivers, presenting Multiplus an opportunity for continued expansion.
- Multiplus' business sustainability is based on network diversification, member engagement, and value delivery to partners.
- The Brazilian loyalty industry is still in its early stages with low penetration rates compared to more mature markets, indicating significant growth potential.
- Multiplus has a strong competitive position as the pioneer in Brazil's loyalty industry and has established partnerships with major airlines and banks.
- Over the last three years, Multiplus has demonstrated a consistent track record of sales growth and a focus on shareholder returns through high dividend payouts totaling over $1.4 billion since its IPO.
- Multiplus is a pioneer in the Brazilian loyalty industry which is still in its early stages with significant growth potential.
- Multiplus has a strong partnership network including LATAM Airlines, local banks, and an international peer. It has a track record of sales growth and consistent cash generation allowing high dividend payouts.
- Multiplus aims to diversify its network and engage members through a solid strategy based on network diversification, member engagement and partner value. It follows high corporate governance standards to protect shareholders.
This document summarizes key events and statistics for Multiplus, a Brazilian loyalty program company. It traces Multiplus' history from its creation in 1993 as TAM Fidelidade through its spin-off and IPO in 2010. The summary highlights Multiplus reaching 200 partners in 2012, 10 million members in 2012, and non-air redemptions reaching 8% for the first time in 2013. Financial metrics showing growth in gross billings, points issued, revenue, and income through 2014 are also provided.
This document summarizes key events and statistics for Multiplus, a Brazilian loyalty program company. It traces Multiplus' history from its creation in 1993 as TAM Fidelidade through its spin-off and IPO in 2010. The summary highlights Multiplus reaching 200 partners in 2012, 10 million members in 2012, and non-air redemptions reaching 8% for the first time in 2013. Financial metrics showing growth in gross billings, points issued, revenue, and income through 2014 are also provided.
NDR Europe - Credit Suisse and UBS ConferenceMultiplus
Multiplus is a leading loyalty coalition network in Brazil with 7.6 million members and 133 partnerships. It originated from the TAM airline loyalty program and has a unique business model of selling loyalty points to partners to award customers and exchanging points between partners. This generates recurring revenue from the spread between point prices and redemption costs, as well as breakage revenue from unused points. Multiplus sees growth opportunities from increasing credit card usage, consumption, and passenger traffic in Brazil as more social classes enter the consumer market. The company aims to expand partnerships into new sectors and increase member activation.
The document provides an investor presentation for Multiplus S.A. It summarizes Multiplus as the leading loyalty coalition network in Brazil with 7.6 million members and 133 partnerships. It has a unique scalable business model with recurring cash flow from the sale of loyalty points to partners and redemption of points for airfare and other products. In 3Q10, Multiplus saw increases in members, points issued and redeemed, gross billings, net revenue, adjusted EBITDA and net income compared to the previous quarter.
Multiplus is a leading loyalty coalition network in Brazil with 7.2 million members and 125 partnerships. It has a unique business model where partners purchase points from Multiplus to award customers, and there is a two-way flow of points between Multiplus and partners. Multiplus also provides outsourcing and CRM services to partners. In 2Q10, Multiplus saw growth in members, points issued and redeemed, partnerships, and financial metrics like gross billings and net income compared to 1Q10. It also paid out dividends and implemented a new loyalty program system to improve operations.
Simon rowles conference presentation september 2010Simon Rowles
Loyalty programs have the data to drive ROI in any channel through a targeted and relevant communications mix. Case studies included : eliminating print from a bank loyalty program reduces the program's performance.
This document provides an investor briefing on Mondee, a hi-growth and profitable travel technology company and marketplace. Some key points:
- Mondee has successfully acquired and integrated 14 companies, driving exponential revenue growth and achieving synergies.
- In 2019, Mondee generated $3 billion in total sales volume and $171 million in net revenue. It has experienced strong organic and inorganic compound annual growth rates of 40% and 62% respectively from 2015-2019.
- Mondee is disrupting the $1 trillion assisted/affiliated travel market with its modern marketplace and technology platform that seamlessly connects suppliers, gig agents, corporations and consumers.
- The briefing outlines Mondee's M&A
This document provides a summary of Atento's third quarter results for 2014. Key highlights include 5.9% constant currency revenue growth in Q3 and 8.4% growth over the first 9 months of the year. Adjusted EBITDA increased 10.1% in Q3 and 13.9% over the first 9 months. Margins expanded both year-over-year and quarter-over-quarter. Performance was strong in Brazil and Latin America overall. The results demonstrate the success of Atento's strategy across growth, operations and people.
Multiplus reported its 4Q12 earnings, with key highlights including reaching 369 partners, over 10.9 million members, and 141% growth in gross billings versus 4Q11. Non-air redemptions grew 13.5% while breakage rates remained stable. Net revenue was R$430.9 million while net income was R$52.9 million. Multiplus expects to benefit from financial industry dynamics, improvements to its agreement with TAM Fidelidade, and being a first mover in the loyalty industry in Brazil.
- TIM reported solid 2Q18 results amid a challenging macroeconomic environment in Brazil, with net service revenues growing 5.7% year-over-year.
- Key metrics such as EBITDA margin and mobile subscriber base quality improved, with the proportion of higher value 'pure postpaid' and 'control prepaid' customers increasing.
- The company continued expanding its 4G and fiber networks, adding new coverage areas and residential fiber households.
What you need to know about Corporate Travel in 2019CertifyInc
Tech brands are transforming the business travel and expense landscape—and business traveler expectations. Join us as we look at the biggest trends in corporate travel and how finance leaders can create a future-proofed corporate travel policy that will help manage spending and cut costs—while also meeting the needs of business travelers in 2019.
The document provides an overview of TIM Participações S.A., a Brazilian telecommunications company. It discusses TIM's positioning in the Brazilian market as the #2 mobile operator by subscribers. The presentation outlines TIM's strategic pillars to improve customer experience, expand infrastructure like 4G networks, increase efficiency, and undertake a digital transformation. It also reviews TIM's financial and operational performance, the Brazilian telecom market landscape, and TIM's growth opportunities in mobile, fixed broadband, and the business segment.
- TIM reported results for 1Q18 with continued growth in key metrics
- Net service revenues grew 3.5% YoY to R$3.7 billion driven by expansion in mobile and fixed broadband services
- EBITDA - Capex increased 38.9% YoY to R$0.8 billion as a result of improved profitability and operating leverage
- Mobile postpaid customer base grew with 3 million net adds over the last 12 months, while fixed broadband added 88k customers
The second year MBA team from Rollins College assumed the role of the Investment Bank “MBA Investment Bankers,” consulting on strategic alternatives for a public company with a 550 mUSD market capitalization. The work included a market and industry overview, range of market and discounted cash flow (DCF) valuations, scenario analyses, bidding strategies, and appropriate deal structures. The team additionally developed a term sheet, letter of engagement, and a timeline of the M&A process including post transaction investor relation strategy.
The final recommendation represented an acquisition strategy for a private fashion company with a comprehensive bidding plan to increase value for shareholders, accelerate growth, improve margins, boost public confidence, maintain the legacy of the company’s founders, and benefit from the current economic conditions.
Presented to the "Board of Directors" consisting of 10 professionals from a variety of backgrounds including Investment Banking, Corporate Law, and Wealth Management.
2nd Place Overall
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1. A reunião pública da Multiplus apresentou os principais pontos do programa de fidelidade como o relacionamento estratégico de longo prazo com a LATAM, a diversificação de fontes de acúmulo de pontos e os canais de comunicação com os clientes.
2. Foram destacados os novos negócios como o marketplace de seguros e a plataforma de reserva de hotéis, assim como a segmentação e personalização das ofertas com base na análise comportamental dos participantes.
3. Os resultados apresentados mostraram o c
Multiplus reported its 3Q16 earnings. It issued 21.9 billion points, a 4.1% increase over 3Q15. Gross billings of points were R$590.9 million, down 8.8% from 3Q15 but up 5.4% from 2Q16. Net income was R$134.1 million, a 7.4% reduction from 3Q15 and 1.7% decrease from 2Q16. The company saw increases in members, points issued, and gross margin percentage, but decreases in gross billings of points and net income compared to the prior year.
O documento resume os resultados financeiros da Multiplus no terceiro trimestre de 2016, destacando um crescimento de 4,1% no número de pontos emitidos em relação ao ano anterior. As campanhas promocionais aumentaram o engajamento dos clientes e o volume de pontos resgatados e acumulados. Apesar da queda na receita líquida, a companhia expandiu sua margem bruta e manteve lucro líquido próximo ao do trimestre anterior.
O documento resume os resultados financeiros e operacionais da Multiplus no 2T16. Teve lucro líquido recorde de R$136,5 milhões, um crescimento de 24,9% em relação ao ano anterior. A margem líquida foi de 25,1% no trimestre. O número de participantes cresceu 14% em relação ao 2T15, totalizando 15,1 milhões.
This document provides an earnings release and financial results for Multiplus S.A. for the second quarter of 2016. Key highlights include record net income of R$136.5 million, a 24.9% increase over the second quarter of 2015. Non-air redemptions reached 15.5% of total points redeemed. The number of members grew 14% year-over-year to 15.1 million. New partnerships were announced in various retail sectors to allow points accrual and redemption.
This document contains estimates from the management of Multiplus S.A. about future events that involve risks and uncertainties. Multiplus is not responsible for investment decisions based on the information in this document. The estimates may change without notice. Additionally, forward-looking statements are based on Multiplus' expectations and may differ from actual results. Multiplus does not commit to updating forward-looking statements. This material is for informational purposes only and not investment advice.
O documento fala sobre previsões de eventos futuros da Companhia que envolvem riscos e incertezas. O material foi preparado pela Multiplus S.A. e contém declarações prospectivas baseadas nas expectativas da administração sobre o desempenho futuro da empresa. A apresentação é apenas para fins informativos e não deve ser interpretada como oferta de compra ou venda de ações.
Multiplus was created in 1993 as a loyalty program of TAM Airlines. Over the following decades, it grew significantly, reaching over 14 million members and 500 partners by 2015. Multiplus has a long-term strategic agreement with TAM Airlines, providing benefits for members such as points per seat and redemption options. Multiplus has consistently delivered double-digit growth in members, sales, and financial results due to the growing airline industry in Brazil and Latin America, increased consumption, and the untapped potential of the loyalty market in Brazil.
O documento resume os resultados financeiros da Multiplus no 4o trimestre de 2015, destacando o crescimento da receita líquida e lucro líquido, a expansão da rede de participantes e parceiros, e novas parcerias estratégicas com empresas como TAM, Grupo Pão de Açúcar e Vivo.
- Multiplus reported strong financial results for 4Q15 and full year 2015, with gross billings up 20.6% and 13.8% respectively.
- Net income increased 47.6% for 4Q15 and 50.3% for the full year, driven by growth in redemptions and partnerships.
- Multiplus continued expanding its loyalty program through new partnerships with Pão de Açúcar, Vivo, and launching an insurance brokerage.
O documento descreve o programa de fidelidade Multiplus, o maior programa de coalizão do Brasil. Ele detalha o modelo de negócio, destacando operacionais e financeiros entre 2010-2014, além de informar que a penetração no Brasil é de aproximadamente 6,5% da população. Também aborda a governança corporativa da empresa e suas vantagens competitivas, como a personalização de ofertas e maior conhecimento sobre os clientes.
A Multiplus apresentou crescimento consistente nos últimos anos, com aumento de 25% na receita bruta no 9M15. O lucro líquido cresceu 67% no 3T15 e 47% no 9M15, impulsionado pelo crescimento das vendas de pontos, breakage e receita financeira. A empresa mantém forte rede de parceiros, diversificação de fontes de receita e estratégia focada na experiência do cliente para sustentar o crescimento futuro.
- Gross billings were up 17.9% to R$648.1 million in the third quarter compared to the same period last year, and net revenue increased 20.5% to R$584.5 million. Net income reached a record R$144.8 million, growing 66.9% year-over-year.
- For the first nine months of the year, gross billings grew 23.1% to R$1.9 billion, net revenue increased 25% to R$1.6 billion, and net income rose 46.7% to R$354 million compared to the same period in 2014.
- An advertising campaign led to record new member subscriptions via the company's website
O faturamento cresceu 17,9% no terceiro trimestre, atingindo R$648,1 milhões. A receita líquida totalizou R$584,5 milhões, um aumento de 20,5%. O lucro líquido foi recorde de R$144,8 milhões, um aumento anual de 66,9%.
Multiplus is one of the largest insurance consultancies in Brazil operating in over 30 locations with several major insurance companies. It also operates one of the biggest hospitality groups in Brazil with 8 units in major commercial centers. Special promotions for holidays generated increases in points redeemed of around 7% with almost 2 billion points traded during one promotion and 41% of members transferring points from credit cards for the first time.
A consultoria opera com as principais seguradoras do Brasil e está presente em mais de 30 localidades, oferecendo serviços de seguros. A Multiplus, um dos maiores programas de fidelidade do país, realizou uma campanha que permitiu aos clientes acumular dois pontos a cada real gasto e fez a primeira transferência de pontos para o programa crescer 41%. A ação gerou quase 200 milhões de pontos resgatados, 31% a mais do que no mesmo período anterior.
The document discusses Multiplus, a loyalty program in Brazil. It mentions earning points through purchases with partners like Samsung and TAM Airlines. Members can redeem points for flights on airlines like South African Airways and Singapore Airlines with routes throughout Europe, Africa, and Asia. The application was updated to allow redemptions with main partners and exclusive discounts. It also discusses increasing member engagement through redemption of show and musical tickets. Charts show membership growth and distribution of redemptions by region.
O documento descreve novas opções de acúmulo e resgate de pontos no programa Multiplus, incluindo parcerias com empresas de celulares, companhias aéreas e varejo online, além de ingressos para shows.
1) Multiplus saw an increase in new members, points redeemed, and points purchased in the 4th quarter of 2014 compared to the same period in 2013.
2) Over 121 million impressions were achieved through owned and sponsored media, with over 1 million visits to a landing page, increasing awareness of the loyalty program.
3) Strong banking partnerships led to higher transaction volumes and member engagement, providing value to both members and partners.
O documento resume os resultados do quarto trimestre de 2014 da Multiplus, destacando: 1) Um aumento de 76.000 novos participantes através da plataforma MGM; 2) Crescimento de 40% nos pontos resgatados na semana de Black Friday comparado a 2013; 3) Mais de 121 milhões de impressões através de mídias próprias e patrocinadas.
Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...my Pandit
Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Tastemy Pandit
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
2. 2
High corporate governance standards
Novo Mercado (New Market)
1
100% tag along rights
2
Ordinary share only
3
30% of independent board members
4
Special Committee:
5
3. The custumers accumulate points buying products from our partners & flying with TAM and ONE WORD airline com- panies. They can convert the points in their loyalty programmes to Multiplus
The points are acumulated in the credit card. They can then choose to transfer the points to Multiplus or other loyalty programmes
The points can be redeemed for many products or services at coalition partners
The points are redeemed for an airline tickets More than 15 million airline tickets were redeemed during the last five years
Multiplus Business Model / Transaction Flow
4. First mover
We are pioneers in this industry in Brazil and we already have a strong partnership network, highlighting LATAM Airlines, all local banks and the joint venture with our international peer, AIMIA Group.
2
3
Track record Multiplus has already 5 years of proven focus on shareholders return with high dividend payouts. Moreover, we are continuously improving our governance structure following the best market practices.
Early stages Brazilian loyalty industry has very low penetration and presents solid growth drivers
1
4
Solid strategy Our business sustainability is based on network diversification, member engagement and value delivery to partners
Four main reasons to be confident in Multiplus case
5. Brazilian loyalty industry is still in early stages
53.9%
25.3%
24.2%
20.9%
20.5%
14.4%
7.3%
6.3%
6.1%
4.8%
2.4%
Penetration of loyalty programs in total population (%)
Sources: loyalty programs websites and each country statistic data bureau (Updated in Jan/2014)
High growth potential
Average (ex-Multiplus): 18%
5
6. Multiple long term growth drivers
Credit Card usage Expected double digit growth for next 3 years Only 35% of customers understands that they have enrolled in a bank loyalty program (vs. 31% in 2011)
Consumption Possible high single digit growth for next 3 years Loyalty culture still in the early stages
Air transportation Latin America is the second fastest growing region in RPK Average trips per capita is only 0.5 in Brazil vs more than 3.0 in mature markets
Wealth distribution A/B classes expected to reach 15% in 2014 (vs 7% in 2003) Multiplus network focus on A, B and C+
6
7. THREE SOURCES OF PROFIT
Sources of profit: coalition
# of months
~10
0
24
3
2
points selling
redemption
unit revenue less unit cost spread
1
CASH IN
CASH OUT
~10 months float interest income
point expiration breakage
7
8. First mover We are pioneers in this industry in Brazil and we already have a strong partnership network, highlighting LATAM Airlines, all local banks and the joint venture with our international peer, AIMIA Group.
2
3
Track record Multiplus has already 5 years of proven focus on shareholders return with high dividend payouts. Moreover, we are continuously improving our governance structure following the best market practices.
Early stages Brazilian loyalty industry has very low penetration and presents solid growth drivers
1
4
Solid strategy
Our business sustainability is based on network diversification, member engagement and value delivery to partners
Four main reasons to be confident in Multiplus case
9. 9
1993 Creation of TAM Fidelidade
2009 Spin-off from TAM Fidelidade
Feb/2010 Multiplus’ IPO
Oct/2011 Multiplus presents its new brand
Dec/2011 Multiplus becomes one of TOP 100 most liquid stocks in Bovespa
Aug/2010
New headquarters
and IT loyalty platform
Mar/2012 Multiplus reaches 200 partners
Apr/2012 Multiplus reaches 10 mn members
May/2013 launched the new‖ campaign on several media vehicles
Jun/2013 Non-air redemptions reached 8% for the first time in a quarter
Oct/2013 Improved corporate governance structure
Created from TAM Fidelidade, Multiplus has already five years of track record
Mar/2014 Multiplus mobile app for IOS and Android
Sept/2014
Multiplus launches
"Points + Money“ and Multiplus Challenge (gamification)
10. 9.4
10.9
12.2
11.9
12.9
13.3
2011
2012
2013
3Q13
2Q14
3Q14
10
Consistent network growth
Partners
13.3mn members can gather points from several programs in one single account
465 partners gain a powerful support acquiring and retaining clients
Members (mn)
190
369
472
466
477
465
2011
2012
2013
3Q13
2Q14
3Q14
Note: based 3Q14
11. Member base growth and profile
15%
56%
29%
14%
24%
Source: Social Policies Center of FGV-Rio
24%
61%
12. ´
Coalition
TAM
Coalition represents more than 80% of points accumulated
13. 13
Strategic long-term agreement with TAM Airlines
15 years agreement automatically renewable for additional 5-year periods
Exclusive relationship
Points per seat vary according to flight fare with 100% availability, improving Multiplus competitive advantage
up to 360 days before flight date
fee exemptions, lowered points requirement, complimentary upgrades and up to 100% bonus points
High recognition to premium clients
High flexibility
Superior frequent flyer program
lower earn-to-burn ratios redemptions via TAM, LAN and their airline partners
Wide redemption window
14. Pricing model methodology with TAM Airlines
Unit cost (R$)
Jun/2013
~Oct/2014
Cap
Floor
Previous model
Setup period
New pricing model
•Multiplus pays discounted market price per seat
•5% cap and floor protect margin and guarantee business sustainability
•Data gathering of fares available at redemption moment
•Discount measurement
•Unit cost set according to a combination of TAM’s marginal cost and revenue displacement
•Short term fluctuations due to TAM’s promotional activity
Average
Air tickets market price
Discounted market price
Long haul and South America flights priced in USD
12 months data gathering
Multiplus` implicit discount
ILLUSTRATIVE
14
25. 25
More than 80% of the costumers prefer to shop in Loyalty Programs
Source: Research made by Technology Advice, in EUA
82.4%
17.6%
Don’t consider relevant
Adding value to partners: sales increase
26. 26
Solid relationship with banks
bonus points per each new credit card activated
Targeted redemption offers
1
Activation
bonus points according to the volume of points transferred
segmented offers to engage an specific member group
2
Spending
3
Targeting
27. First mover We are pioneers in this industry in Brazil and we already have a strong partnership network, highlighting LATAM Airlines, all local banks and the joint venture with our international peer, AIMIA Group.
2
3
Track record Multiplus has already 5 years of proven focus on shareholders return with high dividend payouts. Moreover, we are continuously improving our governance structure following the best market practices.
Early stages Brazilian loyalty industry has very low penetration and presents solid growth drivers
1
4
Solid strategy Our business sustainability is based on network diversification, member engagement and value delivery to partners
Four main reasons to be confident in Multiplus case
30. 30
Diversification goals
88%
12%
Current
Air Tickets
Others
20%
5%
75%
Current
TAM
Retail, Industry and Services
Banks
Note: LTM based on 3Q14
Long term target
Long term target
10 to 15%
20 to 25%
Points redeemed
Points sold
Increased retail share will help to sustain margins and improve members engagement
Non-air redemptions growth supports unit cost control and member experience improvement
32. 32
Cash generation and shareholders’ return
FCF* (BRL mn)
589.0
460.6
418.1
452.6
379.9
263.0
135.9
71.9
91.4
2010
2011
2012
2013
9M13
9M14
3Q13
2Q14
3Q14
*Excluding Dividends, Interest on Capital and variations of Prepaid Expenses and Capital (2012 and 2013 are adjusted with R$ 71.3 of anticipated settlement in Accounts Payable)
33. First mover We are pioneers in this industry in Brazil and we already have a strong partnership network, highlighting LATAM Airlines, all local banks and the joint venture with our international peer, AIMIA Group.
2
3
Track record Multiplus has already 5 years of proven focus on shareholders return with high dividend payouts. Moreover, we are continuously improving our governance structure following the best market practices.
Early stages Brazilian loyalty industry has very low penetration and presents solid growth drivers
1
4
Solid strategy Our business sustainability is based on network diversification, member engagement and value delivery to partners
Four main reasons to be confident in Multiplus case
34. Clear prioritization of segments
Network diversification
Anticipate members behaviour (CRM, analysis of customer profiles)
Better experience and more members´ engagement
Focus on adding value to comercial partners
Redemptions diversification, leading to higher margins
Solid strategy in force
35. 35
Disclaimer
This notice may contain estimates for future events. These estimates merely reflect the expectations of the Company’s management, and involve risks and uncertainties. The Company is not responsible for investment operations or decisions taken based on information contained in this communication. These estimates are subject to changes without prior notice. This material has been prepared by Multiplus S.A. (“Multiplus“ or the “Company”) includes certain forward- looking statements that are based principally on Multiplus’ current expectations and on projections of future events and financial trends that currently affect or might affect Multiplus’ business, and are not guarantees of future performance. They are based on management’s expectations that involve a number of business risks and uncertainties, any of each could cause actual financial condition and results of operations to differ materially from those set out in Multiplus’ forward-looking statements. Multiplus undertakes no obligation to publicly update or revise any forward looking statements. This material is published solely for informational purposes and is not to be construed as a solicitation or an offer to buy or sell any securities or related financial instruments. Likewise it does not give and should not be treated as giving investment advice. It has no regard to the specific investment objectives, financial situation or particular needs of any recipient. No representation or warranty, either express or implied, is provided in relation to the accuracy, completeness or reliability of the information contained herein. It should not be regarded by recipients as a substitute for the exercise of their own judgment.