Multiplus reported its 3Q16 earnings. It issued 21.9 billion points, a 4.1% increase over 3Q15. Gross billings of points were R$590.9 million, down 8.8% from 3Q15 but up 5.4% from 2Q16. Net income was R$134.1 million, a 7.4% reduction from 3Q15 and 1.7% decrease from 2Q16. The company saw increases in members, points issued, and gross margin percentage, but decreases in gross billings of points and net income compared to the prior year.

1. Earnings Release
3Q16
November 4, 2016

2. 2
DISCLAIMER
This notice may contain estimates for future events. These estimates merely reflect the expectations of the
Company’s management, and involve risks and uncertainties. The Company is not responsible for investment
operations or decisions taken based on information contained in this communication. These estimates are subject
to changes without prior notice.
This material has been prepared by Multiplus S.A. (“Multiplus“ or the “Company”) includes certain forward-looking
statements that are based principally on Multiplus’ current expectations and on projections of future events and
financial trends that currently affect or might affect Multiplus’ business, and are not guarantees of future
performance. They are based on management’s expectations that involve a number of business risks and
uncertainties, any of each could cause actual financial condition and results of operations to differ materially
from those set out in Multiplus’ forward-looking statements. Multiplus undertakes no obligation to publicly update
or revise any forward looking statements.
This material is published solely for informational purposes and is not to be construed as a solicitation or an offer to
buy or sell any securities or related financial instruments. Likewise it does not give and should not be treated as
giving investment advice. It has no regard to the specific investment objectives, financial situation or particular
needs of any recipient. No representation or warranty, either express or implied, is provided in relation to the
accuracy, completeness or reliability of the information contained herein. It should not be regarded by recipients
as a substitute for the exercise of their own judgment.

3. 3
HIGHLIGHTS
21.9 billion of POINTS ISSUED
An increase of 4.1% vs. 3Q15, and 19.7% vs. 2Q16
GROSS BILLINGS OF POINTS of R$ 590.9 million
A reduction of 8,8% vs. 3Q15 and na increase of 5,4% vs. 2Q16
GROSS PROFIT of R$ 195.7 million
An increase of 10.6% vs 3Q15, and 1.7% vs. 2Q16
GROSS MARGIN of 36.1%
An increase of 5.9 p.p. vs. 3Q15 and 0.7 p.p. vs. 2Q16
NET INCOME of R$ 134.1 million
A reduction of 7.4% vs. 3Q15 and 1.7% vs. 2Q16
15,6 million members
An increase of 15.7%

4. 4
POINS PURCHASE DIRECTLY ON MULTIPLUS MARKETPLACE
6 times higher in the
number of participants
buying points for the first
time*
6 times increase in the
average ticket of number
of points purchased*
Volume points
purchased in the
quarter increased 344%
vs. 3T15
Without sufficient number of points on your account?
Complete your balance buying Multiplus points.
* Compared to a week without any campaign
BUY POINTS

5. 5
CAMPAIGNS OF ACCUMULATION FOR
CREDIT CARD HOLDERS
Incredible opportunities for the accumulation of
points to customers of all Multiplus´ financial
partners
High engagement of participants
Up to 50% of bonus
An increase in the average ticket of the number
of points transferred during campaigns

6. 6
REDEMPTION AND ACCUMULATION CAMPAIGNS WITH RETAIL
PARTNERS
+60% of members redeeming points during
the campaign
Na increase of 87% the number of people
accessing our marketplace
REDEMPTION RESULTS: ACCUMULATION RESULTS:
Na increase of 41% of points redeemed
+41% of members accumulating points during
the campaign
Na increase of 8.5 times of the average ticket
of the number of points accumulated
Na increase of 19% of points accumulated
* Compared to a week without any campaign

7. 7
INCENTIVE CAMPAIGNS OF THE AIRLINE TICKETS REDEMPTION
AN INCREASE OF 18% OF THE
NUMBER OF POINTS REDEEMED
SUPER PROMOTION CONDUCTED IN
SEPTEMBER SHOWED THAT 90%
OF REDEMPTIONS WERE MADE FOR
THE OFFERED ROUTES
BUCKLE UP
* Compared to a week without any campaign

8. 8
“PONTUS CORRETORA” INCREASES ITS PLANS PORTFOLIO
Opportunity to accumulate 21K of
Multiplus points in the first year of the plan!
In addition to the monthly points accumulation,
get a bonus of 7,000 Multiplus points!

9. 9
PARTNERSHIP WITH INCENTIVALE: MULTIPLUS GIFT CARD
THE INCENTIVE SOLUTION FOR YOUR COMPANY AND YOU EMPLOYEES
An incentive card for companies and its employees
An innovative way to reward and incentive internal teams, distributors and resellers, in order to
reach objectives and goals
Strengthening our activity in the B2B segment, showing the versatility and benefits of loyalty
programs

10. 10
Valor Inovação Brasil:
5th place in the category "Financial Services"
Great Place to Work:
The Best Company to Work For
Melhores e Maiores da Exame:
The Most Profitable Company
e-Awards Braspag: 2nd place in the category "e-commerce Design and
Usability
As Melhores da Istoé Dinheiro:
1st place in the category "Financial Services"
2Q16
3Q16
4Q16

11. 11
OPERATING RESULTS
13.5
14.2 14.7 15.1 15.6
3Q15 4Q15 1Q16 2Q16 3Q16
MEMBERS (million)
+ 15.7%
21.0
21.4
20.5
18.3
21.9
3Q15 4Q15 1Q16 2Q16 3Q16
POINTS ISSUED (billion)
+ 4.1%

12. 12
NON-AIR REDEMPTIONS AND BREAKAGE RATE
13.7%
19.0%
13.6%
15.5% 14.4%
3Q15 4Q15 1Q16 2Q16 3Q16
17.8% 18.1% 18.1%
17.8% 17.7%
3Q15 4Q15 1Q16 2Q16 3Q16
+ 0.7 p.p. - 0.8 p.p.
NON-AIR REDEMPTIONS (%) BREAKAGE RATE (%)

13. 13
FINANCIAL RESULTS
648.1 645.0
660.8
560.7
590.9
3Q15 4Q15 1Q16 2Q16 3Q16
586.1 580.6 565.9 543.6 542.2
19.3 18.5 17.4 16.5 17.2
30.2%
34.6%
33.2%
35.4% 36.1%
3Q15 4Q15 1Q16 2Q16 3Q16
Receita líquida Margem bruta
Pontos
resgatados
(bilhões)
- 8.8% - 7.5%
GROSS BILLINGS OF POINTS
(R$ milhões)
NET REVENUE (R$ million)
GROSS MARGIN (%)

14. 14
FINANCIAL RESULTS
144.7
125.7 127.0
136.5 134.1
24.7%
21.7% 22.4%
25.1% 24.7%
3Q15 4Q15 1Q16 2Q16 3Q16
Lucro líquido Margem líquida
150.4
144.1
201.2
76.1
127.0
3Q15 4Q15 1Q16 2Q16 3Q16
Obs: O valor exclui efeitos de antecipações a
fornecedores/de clientes e pagamentos de
dividendos e JCP
- 15.5%- 7.4%
NET INCOME (R$ million)
NET MARGIN (%)
CASH GENERATION
(R$ million)

15. Thank you!
invest@pontosmultiplus.com.br
ri.pontosmultiplus.com.br