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Social Libraries:
The Librarian 2.0 Phenomenon

                               June 21, 2007

                 Stephen Abram, MLS, FSLA
                  Vice President, Innovation
        Chief Strategist, SirsiDynix Institute
Slides
• These PPT slides will be at:
• Stephen’s Lighthouse (after
  ALA)
• http://stephenslighthouse.
sirsidynix.com
• Or give me a USB drive and
  I’ll give you a copy for the
  ALCTS website.
“That’s Just Your Perception”
Optical Illusions
Look at Change from All Facets
Thomson buys Reuters
 Microsoft merges with Yahoo!?
 MySpace merges with Yahoo!?
       Semel out, Yang in.
Murdoch buying Dow Jones / WSJ?
   MySpace and Photobucket
         And more . . . .
Change?
Focus?
Focus?
Meanwhile, Back at the Ranch
I my
customers
Magazine Content Goes Social
News Content Goes Social
Scholars’ Citations Go Social
And the 95 Theses of
       The Cluetrain Manifesto
              Arrived . . .
Conversations Trump Information Alone
Libraries are Social
      Institutions
We have a clear and valid interest
 in applications and environment
  that drive social (learning and
     community) experiences.
All that matters is…

    The user
•Community
      is not
•Learning
     broken
      Karen Schneider

•Interaction
Libraries core skill is not
        delivering information
 Libraries improve the
 quality of the question
and the user experience
     Libraries are about learning
     and building communities
Are You Ready?
For the next five years?
What do you foresee?
•   Google (Search, Ads, & Apps) Dominance?
•   Global Change (China, India, EMEA)
•   U.S. Debt Charges ($1 trillion)
•   Oil shock ($4.50?+/gallon)
•   Major Technology Shifts (PDA, broadband)
•   Millennials and Learning
•   Stock Market and equity capitalists
Folks Keep Asking
            Steve’s
             Top
for Specific Advice
              10
A projector the size of a sugar cube
Everything’s getting smaller
Advice #1:
Go XML for Dominant
  Personal Devices
Intention Paths
You can make it too simple and
       that’s not good.
Advice #2:
Understand JSR168,
 Portlets and RSS
Advice #2:
    Adopt XML, API’s, AJAX,
  widgets, Java J2EE, gadgets,
Jakob Nielsen, mashups, F8, etc.
Are You Ready?
For the next steps in search?
Articles and
               Articles and
              Chapters …
              Chapters …
              99¢ rentals…
               99¢ rentals…
 There are now 2,500,000 books . . . Or
   100,000,000 in less than 4 years?
How does that compare to your libraries?
Go
                                                og
                                                   le
                                                        Do
                                                    Go cs
                                                        og an
                                                    Go le d
                                            Go Go og Ca Spr
                                               og og le B len ead
                                                  le le           d sh
                                                    W M ase ar        ee
                                                 G- all ap              ts
                                       Go G M et s
                                                      a    /C
                                      Go ogle Tal il          ar
                                Go       og S k                 t
                                            leP ch
                                   og iGo           o
   Google States for free            le og hon lar
                                       ‘P le e
     Google Librarian                    re
                                            se
                                              nt
Google Educator Certification                   ly’
      Fool me once …
           Evil?
Advice #3:
Get on the Visual, OpenURL
  and FedSearch Wagon
Google invests in wired …
Bidirectional wireless module



        Hydro Broadband
Where are your users?
Advice #4:
GPS & Broadband: Deal
  with It - SEO Local
Are You Ready?
For Web 2.0 / Library 2.0?
What is the Magic Sauce?

  YouTube, Blogger, MySpace,
    Facebook, Bebo, Flickr,
        Wikipedia, etc.
40%
Tag
 7%
Daily!
Build in
  Format
Agnosticity
BiblioCommons
Hint: You need unlimited indexes and
  access at the XML/field level and
    unlimited policy frameworks.
Advice #5:
  Be Library 2.0
Interact and Relate
Are You Ready?
For advanced social networks
Over
250,000 new users
     A DAY!
A sustainable social
  network for life.

                        F8 Developers
                        At least three
                        Libraries have
                       OPAC in FB now.
                                         Over 80% of all college
                                         and University students
                                           In North America.
Alliance,
 Charlotte,
San Jose SU
Europe (2X)
  Australia
Second Life Library eBooks
                    9 storey Library
                      Law Library
                Consumer Health Library
                    Medical Library
                     Teen Library
                     Public Library
                  Engineering Library
                    Science Fiction
                 Mystery Island Castle
                          ALA
                    SLA members
                   Education Islands
                     Amphitheatre
5,000 Library
     5,000 Library
     visits every
     visits every
     night!
     night!
Me
Advice #6:
Get Social, or risk
  Irrelevance
2.0 Influencers
1. YouTube
2. Second Life
3. MySpace            Top 10 Most Influential
4. Facebook              web tools for the
                          2008 elections
5. Wikipedia
6. Ning
7. Twitter       How many are we
8. Mozes          already using?
9. NowPublic
10.MyBlogLog
Advice #7:
Get Political
Opportunities
• E-Learning - CONNECT
• SaaS or ASP – Hosted Solutions - SAVE
• Computer, Reference, Information, or
  Learning Commons - CHOOSE
• Community Integration - RELATE
• Reference Cowboys - EVOLVE
• Virtual Operations, Partnerships and
  Branches - FOCUS
• Consortia mergers and leadership - SAVE
Credit: Lorcan Dempsey
Advice #8:
Reorganize
Simple Collaboration
       Messenger
                     90%+ of people
                     from ages 15-25
                     have at least one
                     IM account vs.
                     only 5% of over
                     30’s
Meebo and Trillian
IM: Instant Messaging
• Thomas Ford Memorial Library – 50%!
• Pennsylvania State University IM pilots
  now 28 site campus-wide
• SirsiDynix Docutek VRLPlus K-12
  experience in New Zealand
Are You Ready?
For the Millennials?
Advice #9:
Get Conversational
Librarian 2.0
   plays
Two Key Interventions
23 Learning 2.0 Things
• Week 1: Introduction ( official start of week August 7th)

• Week 2: Blogging

• Week 3: Photos & Images

• Week 4: RSS & Newsreaders

• Week 5: Play Week

• Week 6: Tagging, Folksonomies & Technorati

• Week 7: Wikis

• Week 8: Online Applications & Tools

• Week 9: Podcasts, Video & Downloadable audio
Learning 2.1
• Helen Blowers latest PLCMC innovation
• Learning 2.1: Explore... Discover... Play! is
  the continuation of Learning 2.0
• Requested by PLCMC staff very often. It is an
  ongoing list of ‘things’ with guest bloggers
  rotating and taking the helm each month as
  Learning Guides.
• There is a public Learning 2.1 Ning network as
  well as a Learning 2.1 Wiki.
• Check it out and feel free to join:
  explorediscoverplay.blogspot.com - mashing up
  21st century skills with lifelong learning
Build a Petting Zoo
• Real devices: iPods, MP3 players,
  video, smart phones, texters, etc.
• Special PC’s: disability compliance,
  streaming media, IM groups, VR
  (both kinds)
• Gaming stations
PLCMC Tech Scholars
• PLCMC Technology Scholars Program
• Ideas that was born in the shower
• Goal: Emphasize the library system in the area of new and
  emerging technology that could benefit all staff.
• The PLCMC Technology Scholars Program provides the
  opportunity for four staff members a year (two every 6
  months) to take up to a 6 month leave from the regular
  daily grind and focus their attention on a technology project
  that they wish to lead.
• Excitement: Give staff members the ability to fly with their
  ideas
• If you're interested in how PLCMC has set this program up,
  there's a pdf of FAQs Helene developed for staff.
5 Weeks to a Social Library
• Five Weeks to a Social Library is the first free, grassroots,
  completely online course devoted to teaching librarians about
  social software and how to use it in their libraries. It was
  developed to provide a free, comprehensive, and social online
  learning opportunity for librarians who do not otherwise have
  access to conferences or continuing education and who would
  benefit greatly from learning about social software.
• The course is taught using a variety of social software tools so
  that the participants acquire experience using the tools while they
  are taking part in the class. It uses synchronous online
  communication, with one or two weekly Webcasts and many small
  group IM chat sessions made available to participants each week.
• By the end of the course, each student develops a proposal for
  implementing a specific social software tool in their library.
• Course content is freely viewable and all live Webcasts are
  archived for later viewing.
• The course will cover the following topics:
• Blogs, RSS , Wikis , Social Networking Software and Second Life,
  Flickr, Social Bookmarking Software, Selling Social Software @
  Your Library
5 Weeks to a Social Library
• The content of this course is licensed under a Creative
  Commons Attribution-Non-Commercial-Share-Alike license.
• For a listing of the social software experts who will be
  presenting during the course, please visit the Program. You
  can also access content for each week of the course from
  the menu on this course page.
• The list of individuals participating in the course is available
  on the Participant Blogs page. To receive all blog content
  coming from the course, you can subscribe to the following
  RSS feed http://www.sociallibraries.com/course/blog/feed.
  To receive only blog posts from the organizers of the
  course, you can subscribe to this RSS feed
  http://www.sociallibraries.com/course/taxonomy/term/13/
  0/feed.
• “We hope you all will take something useful from this
  course!”
5 Weeks to a Social Library
• http://www.sociallibraries.com/
  course/week1

• Credit: Amanda Etches-Johnson
  and the entire 5 weeks team.
Advice #10:
Increase Your HR
Capacity to Adapt
Are You Ready?
For Imagineering the Library?
Are You Ready?
   To Change?
Looking too close
The Landscape Today
The Emerging Landscape
RISK
We librarians must learn that when we
study something to death, Death was
         not our original goal.


                   Just do it
Stephen Abram, MLS
                           VP Innovation, SirsiDynix
                 Chief Strategist, SirsiDynix Institute
                                   Cel: 416-669-4855
  Happy              stephen.abram@sirsidynix.com
                           http://www.sirsidynix.com
   50th
                     Stephen’s Lighthouse Blog
Anniversary
              http://stephenslighthouse.sirsidynix.com

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200707 Alcts Ala

  • 1. Social Libraries: The Librarian 2.0 Phenomenon June 21, 2007 Stephen Abram, MLS, FSLA Vice President, Innovation Chief Strategist, SirsiDynix Institute
  • 2. Slides • These PPT slides will be at: • Stephen’s Lighthouse (after ALA) • http://stephenslighthouse. sirsidynix.com • Or give me a USB drive and I’ll give you a copy for the ALCTS website.
  • 3.
  • 4. “That’s Just Your Perception”
  • 6. Look at Change from All Facets
  • 7. Thomson buys Reuters Microsoft merges with Yahoo!? MySpace merges with Yahoo!? Semel out, Yang in. Murdoch buying Dow Jones / WSJ? MySpace and Photobucket And more . . . .
  • 8.
  • 12.
  • 13. Meanwhile, Back at the Ranch
  • 14.
  • 16.
  • 20. And the 95 Theses of The Cluetrain Manifesto Arrived . . . Conversations Trump Information Alone
  • 21. Libraries are Social Institutions We have a clear and valid interest in applications and environment that drive social (learning and community) experiences.
  • 22. All that matters is… The user •Community is not •Learning broken Karen Schneider •Interaction
  • 23. Libraries core skill is not delivering information Libraries improve the quality of the question and the user experience Libraries are about learning and building communities
  • 24. Are You Ready? For the next five years?
  • 25. What do you foresee? • Google (Search, Ads, & Apps) Dominance? • Global Change (China, India, EMEA) • U.S. Debt Charges ($1 trillion) • Oil shock ($4.50?+/gallon) • Major Technology Shifts (PDA, broadband) • Millennials and Learning • Stock Market and equity capitalists
  • 26.
  • 27. Folks Keep Asking Steve’s Top for Specific Advice 10
  • 28.
  • 29.
  • 30. A projector the size of a sugar cube
  • 31.
  • 32.
  • 34. Advice #1: Go XML for Dominant Personal Devices
  • 36.
  • 37.
  • 38.
  • 39. You can make it too simple and that’s not good.
  • 40. Advice #2: Understand JSR168, Portlets and RSS
  • 41. Advice #2: Adopt XML, API’s, AJAX, widgets, Java J2EE, gadgets, Jakob Nielsen, mashups, F8, etc.
  • 42. Are You Ready? For the next steps in search?
  • 43.
  • 44. Articles and Articles and Chapters … Chapters … 99¢ rentals… 99¢ rentals… There are now 2,500,000 books . . . Or 100,000,000 in less than 4 years? How does that compare to your libraries?
  • 45.
  • 46. Go og le Do Go cs og an Go le d Go Go og Ca Spr og og le B len ead le le d sh W M ase ar ee G- all ap ts Go G M et s a /C Go ogle Tal il ar Go og S k t leP ch og iGo o Google States for free le og hon lar ‘P le e Google Librarian re se nt Google Educator Certification ly’ Fool me once … Evil?
  • 47.
  • 48. Advice #3: Get on the Visual, OpenURL and FedSearch Wagon
  • 49.
  • 50. Google invests in wired …
  • 51. Bidirectional wireless module Hydro Broadband
  • 52. Where are your users?
  • 53. Advice #4: GPS & Broadband: Deal with It - SEO Local
  • 54. Are You Ready? For Web 2.0 / Library 2.0?
  • 55.
  • 56.
  • 57.
  • 58. What is the Magic Sauce? YouTube, Blogger, MySpace, Facebook, Bebo, Flickr, Wikipedia, etc.
  • 60. Build in Format Agnosticity
  • 61. BiblioCommons Hint: You need unlimited indexes and access at the XML/field level and unlimited policy frameworks.
  • 62. Advice #5: Be Library 2.0 Interact and Relate
  • 63. Are You Ready? For advanced social networks
  • 64.
  • 66.
  • 67.
  • 68. A sustainable social network for life. F8 Developers At least three Libraries have OPAC in FB now. Over 80% of all college and University students In North America.
  • 69.
  • 70.
  • 71.
  • 72. Alliance, Charlotte, San Jose SU Europe (2X) Australia
  • 73. Second Life Library eBooks 9 storey Library Law Library Consumer Health Library Medical Library Teen Library Public Library Engineering Library Science Fiction Mystery Island Castle ALA SLA members Education Islands Amphitheatre
  • 74. 5,000 Library 5,000 Library visits every visits every night! night! Me
  • 75.
  • 76. Advice #6: Get Social, or risk Irrelevance
  • 77. 2.0 Influencers 1. YouTube 2. Second Life 3. MySpace Top 10 Most Influential 4. Facebook web tools for the 2008 elections 5. Wikipedia 6. Ning 7. Twitter How many are we 8. Mozes already using? 9. NowPublic 10.MyBlogLog
  • 79. Opportunities • E-Learning - CONNECT • SaaS or ASP – Hosted Solutions - SAVE • Computer, Reference, Information, or Learning Commons - CHOOSE • Community Integration - RELATE • Reference Cowboys - EVOLVE • Virtual Operations, Partnerships and Branches - FOCUS • Consortia mergers and leadership - SAVE
  • 82. Simple Collaboration Messenger 90%+ of people from ages 15-25 have at least one IM account vs. only 5% of over 30’s Meebo and Trillian
  • 83. IM: Instant Messaging • Thomas Ford Memorial Library – 50%! • Pennsylvania State University IM pilots now 28 site campus-wide • SirsiDynix Docutek VRLPlus K-12 experience in New Zealand
  • 84. Are You Ready? For the Millennials?
  • 85.
  • 86.
  • 87.
  • 88.
  • 90. Librarian 2.0 plays
  • 92. 23 Learning 2.0 Things • Week 1: Introduction ( official start of week August 7th) • Week 2: Blogging • Week 3: Photos & Images • Week 4: RSS & Newsreaders • Week 5: Play Week • Week 6: Tagging, Folksonomies & Technorati • Week 7: Wikis • Week 8: Online Applications & Tools • Week 9: Podcasts, Video & Downloadable audio
  • 93. Learning 2.1 • Helen Blowers latest PLCMC innovation • Learning 2.1: Explore... Discover... Play! is the continuation of Learning 2.0 • Requested by PLCMC staff very often. It is an ongoing list of ‘things’ with guest bloggers rotating and taking the helm each month as Learning Guides. • There is a public Learning 2.1 Ning network as well as a Learning 2.1 Wiki. • Check it out and feel free to join: explorediscoverplay.blogspot.com - mashing up 21st century skills with lifelong learning
  • 94. Build a Petting Zoo • Real devices: iPods, MP3 players, video, smart phones, texters, etc. • Special PC’s: disability compliance, streaming media, IM groups, VR (both kinds) • Gaming stations
  • 95. PLCMC Tech Scholars • PLCMC Technology Scholars Program • Ideas that was born in the shower • Goal: Emphasize the library system in the area of new and emerging technology that could benefit all staff. • The PLCMC Technology Scholars Program provides the opportunity for four staff members a year (two every 6 months) to take up to a 6 month leave from the regular daily grind and focus their attention on a technology project that they wish to lead. • Excitement: Give staff members the ability to fly with their ideas • If you're interested in how PLCMC has set this program up, there's a pdf of FAQs Helene developed for staff.
  • 96. 5 Weeks to a Social Library • Five Weeks to a Social Library is the first free, grassroots, completely online course devoted to teaching librarians about social software and how to use it in their libraries. It was developed to provide a free, comprehensive, and social online learning opportunity for librarians who do not otherwise have access to conferences or continuing education and who would benefit greatly from learning about social software. • The course is taught using a variety of social software tools so that the participants acquire experience using the tools while they are taking part in the class. It uses synchronous online communication, with one or two weekly Webcasts and many small group IM chat sessions made available to participants each week. • By the end of the course, each student develops a proposal for implementing a specific social software tool in their library. • Course content is freely viewable and all live Webcasts are archived for later viewing. • The course will cover the following topics: • Blogs, RSS , Wikis , Social Networking Software and Second Life, Flickr, Social Bookmarking Software, Selling Social Software @ Your Library
  • 97. 5 Weeks to a Social Library • The content of this course is licensed under a Creative Commons Attribution-Non-Commercial-Share-Alike license. • For a listing of the social software experts who will be presenting during the course, please visit the Program. You can also access content for each week of the course from the menu on this course page. • The list of individuals participating in the course is available on the Participant Blogs page. To receive all blog content coming from the course, you can subscribe to the following RSS feed http://www.sociallibraries.com/course/blog/feed. To receive only blog posts from the organizers of the course, you can subscribe to this RSS feed http://www.sociallibraries.com/course/taxonomy/term/13/ 0/feed. • “We hope you all will take something useful from this course!”
  • 98. 5 Weeks to a Social Library • http://www.sociallibraries.com/ course/week1 • Credit: Amanda Etches-Johnson and the entire 5 weeks team.
  • 99.
  • 100.
  • 101. Advice #10: Increase Your HR Capacity to Adapt
  • 102. Are You Ready? For Imagineering the Library?
  • 103. Are You Ready? To Change?
  • 107. RISK
  • 108.
  • 109. We librarians must learn that when we study something to death, Death was not our original goal. Just do it
  • 110. Stephen Abram, MLS VP Innovation, SirsiDynix Chief Strategist, SirsiDynix Institute Cel: 416-669-4855 Happy stephen.abram@sirsidynix.com http://www.sirsidynix.com 50th Stephen’s Lighthouse Blog Anniversary http://stephenslighthouse.sirsidynix.com