The document summarizes Oneil Williams being awarded the Troy Carter Award for Employee of the Month for October 2005. It describes how Oneil has been a top performer since joining the company in 2001 through his communication skills. It highlights how he provides valuable feedback to clients from his interactions with their customers. Oneil works on the Fincentric and Sun Contact Me programs and helps build strong partnerships between the clients and Hancock through his ability to communicate effectively.