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Negotiation skill
NEGOTIATON SKILL
Problem Analysis
Effective negotiators must have the
skills to analyse a problem to
determine the interests of each party
in the negotiation. A detailed problem
analysis identifies the issue, the
interested parties and the outcome
goals. For example, in an employer
and employee contract negotiation,
the problem or area where the
parties disagree may be in salary or
benefits. Identifying the issues for
both sides can help to find a
compromise for all parties.
NEGOTIATON SKILL
Preparation
Before entering a bargaining
meeting, the skilled negotiator
prepares for the meeting.
Preparation includes determining
goals, areas for trade and
alternatives to the stated goals. In
addition, negotiators study the
history of the relationship between
the two parties and past negotiations
to find areas of agreement and
common goals. Past precedents and
outcomes can set the tone for
current negotiations.
NEGOTIATON SKILL
Active Listening
Negotiators have the skills to listen
actively to the other party during the
debate. Active listening involves the
ability to read body language as well
as verbal communication. It is
important to listen to the other party to
find areas for compromise during the
meeting. Instead of spending the bulk
of the time in negotiation expounding
the virtues of his viewpoint, the skilled
negotiator will spend more time
listening to the other party.
NEGOTIATON SKILL
Emotional Control
It is vital that a negotiator have the ability
to keep his emotions in check during the
negotiation. While a negotiation on
contentious issues can be frustrating,
allowing emotions to take control during
the meeting can lead to unfavourable
results. For example, a manager
frustrated with the lack of progress during
a salary negotiation may concede more
than is acceptable to the organization in
an attempt to end the frustration. On the
other hand, employees negotiating a pay
raise may become too emotionally
involved to accept a compromise with
management and take an all or nothing
approach, which breaks down the
communication between the two parties.
NEGOTIATON SKILL
Verbal
Communication
Negotiators must have the ability to
communicate clearly and effectively
to the other side during the
negotiation. Misunderstandings can
occur if the negotiator does not state
his case clearly. During a bargaining
meeting, an effective negotiator must
have the skills to state his desired
outcome as well as his reasoning.
NEGOTIATON SKILL
Collaboration and
Teamwork
Negotiation is not necessarily a one
side against another arrangement.
Effective negotiators must have the
skills to work together as a team and
foster a collaborative atmosphere
during negotiations. Those involved
in a negotiation on both sides of the
issue must work together to reach an
agreeable solution.
NEGOTIATON SKILL
Problem Solving
Individuals with negotiation skills
have the ability to seek a variety of
solutions to problems. Instead of
focusing on his ultimate goal for the
negotiation, the individual with skills
can focus on solving the problem,
which may be a breakdown in
communication, to benefit both sides
of the issue.
NEGOTIATON SKILL
Decision Making
Ability
Leaders with negotiation skills have
the ability to act decisively during a
negotiation. It may be necessary
during a bargaining arrangement to
agree to a compromise quickly to
end a stalemate.
NEGOTIATON SKILL
Interpersonal Skills
Effective negotiators have the
interpersonal skills to maintain a
good working relationship with those
involved in the negotiation.
Negotiators with patience and the
ability to persuade others without
using manipulation can maintain a
positive atmosphere during a difficult
negotiation.
NEGOTIATON SKILL
Ethics and Reliability
Ethical standards and reliability in an
effective negotiator promote a
trusting environment for
negotiations. Both sides in a
negotiation must trust that the other
party will follow through on promises
and agreements. A negotiator must
have the skills to execute on his
promises after bargaining ends.

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2 negotiation skill

  • 2. NEGOTIATON SKILL Problem Analysis Effective negotiators must have the skills to analyse a problem to determine the interests of each party in the negotiation. A detailed problem analysis identifies the issue, the interested parties and the outcome goals. For example, in an employer and employee contract negotiation, the problem or area where the parties disagree may be in salary or benefits. Identifying the issues for both sides can help to find a compromise for all parties.
  • 3. NEGOTIATON SKILL Preparation Before entering a bargaining meeting, the skilled negotiator prepares for the meeting. Preparation includes determining goals, areas for trade and alternatives to the stated goals. In addition, negotiators study the history of the relationship between the two parties and past negotiations to find areas of agreement and common goals. Past precedents and outcomes can set the tone for current negotiations.
  • 4. NEGOTIATON SKILL Active Listening Negotiators have the skills to listen actively to the other party during the debate. Active listening involves the ability to read body language as well as verbal communication. It is important to listen to the other party to find areas for compromise during the meeting. Instead of spending the bulk of the time in negotiation expounding the virtues of his viewpoint, the skilled negotiator will spend more time listening to the other party.
  • 5. NEGOTIATON SKILL Emotional Control It is vital that a negotiator have the ability to keep his emotions in check during the negotiation. While a negotiation on contentious issues can be frustrating, allowing emotions to take control during the meeting can lead to unfavourable results. For example, a manager frustrated with the lack of progress during a salary negotiation may concede more than is acceptable to the organization in an attempt to end the frustration. On the other hand, employees negotiating a pay raise may become too emotionally involved to accept a compromise with management and take an all or nothing approach, which breaks down the communication between the two parties.
  • 6. NEGOTIATON SKILL Verbal Communication Negotiators must have the ability to communicate clearly and effectively to the other side during the negotiation. Misunderstandings can occur if the negotiator does not state his case clearly. During a bargaining meeting, an effective negotiator must have the skills to state his desired outcome as well as his reasoning.
  • 7. NEGOTIATON SKILL Collaboration and Teamwork Negotiation is not necessarily a one side against another arrangement. Effective negotiators must have the skills to work together as a team and foster a collaborative atmosphere during negotiations. Those involved in a negotiation on both sides of the issue must work together to reach an agreeable solution.
  • 8. NEGOTIATON SKILL Problem Solving Individuals with negotiation skills have the ability to seek a variety of solutions to problems. Instead of focusing on his ultimate goal for the negotiation, the individual with skills can focus on solving the problem, which may be a breakdown in communication, to benefit both sides of the issue.
  • 9. NEGOTIATON SKILL Decision Making Ability Leaders with negotiation skills have the ability to act decisively during a negotiation. It may be necessary during a bargaining arrangement to agree to a compromise quickly to end a stalemate.
  • 10. NEGOTIATON SKILL Interpersonal Skills Effective negotiators have the interpersonal skills to maintain a good working relationship with those involved in the negotiation. Negotiators with patience and the ability to persuade others without using manipulation can maintain a positive atmosphere during a difficult negotiation.
  • 11. NEGOTIATON SKILL Ethics and Reliability Ethical standards and reliability in an effective negotiator promote a trusting environment for negotiations. Both sides in a negotiation must trust that the other party will follow through on promises and agreements. A negotiator must have the skills to execute on his promises after bargaining ends.