Serena Huang is a leader of People Analytics and HR Operations at GE who presented on predicting employee performance. She discussed using data and analytics to understand what makes high performers succeed. Her presentation outlined asking the right business questions, cleaning the data, analyzing it using the right methodology, presenting findings and recommendations, and optimizing the process. She encouraged scaling up people analytics work without an official team and engaging stakeholders.

1. Predicting Employee Performance
Serena H. Huang, Ph.D.
Leader of People Analytics & HR Operations
GE

2. How Did I Get Here?
Senior Associate
Charles River
Associates
(2 years)
Senior Consultant
Deloitte LLP
(2 years)
Strategic Workforce Planning
GE Aviation
(1 year)
Ph.D. Economics
(Labor &
Econometrics)
University of Kansas
People Analytics &
HR Operations Leader
GE Transportation
(2 weeks)
People Analytics Leader
GE Aviation
(1.5 years)
Rebrand and Expand!
Serena H. Huang, Ph.D.

3. GE
123.7B
296K EEs
Source: GE 2016 Annual Report

4. What if you knew the
recipe for the
rainmakers in your
organization?

5. Ask: Is It a Business Problem?

6. So You Thought You
Knew…
Functional
Experience
Education
What’s Your Hypothesis?

7. Data &
Methodology
Ask: How
CLEAN is the
data?

8. Findings
Recommendations
Outcomes

9. Other Use Cases
- Team mix and performance
- Manufacturing leadership roles

10. What Skill Sets
Do You Need?
Statistics
Data manipulation
Business acumen
Story telling with data
Intellectual curiosity
Executive presence
Change management

11. Optimize the Process
- ID Stakeholders Early and Engage Experts
- Use Their Strengths

12. You Too Can Make This Happen!
Scaling up without official team

13. Questions?
Get in touch
Serenahsuehchin.Huang@ge.com
https://www.linkedin.com/in/serenahhuangphd