Mobile devices are being adopted at a rapid rate. The next generation of applications for business will be primarily mobile and increasingly context aware, in order to improve the overall user experience, be it internal or external. This session focuses on mobile first approach, systems of engagement, impact of mobile on current BPM practices and technology, and key practices for mobile BPM. Speaker: Pundarik Ranchhod, Head of Process & Mobile, Ascendant, An Avnet Company. Mer från dagen på http://bit.ly/sb13se

1. The Impact of Mobile First on BPM
Pundarik Ranchhod, Head of Process and
Mobile Ascendant
IBM Smarter Business Conference 2013,
Stockholm
© 2013 IBM Corporation

2. Context Aware Apps: The Impact
of Mobile First on BPM
Pundarik Ranchhod,
IBM Smarter Business, 2013, Stockholm
IBM Smarter Business Conference 2013,
Stockholm

3. Introduction
•
Pundarik Ranchhod
•
Process & Mobile Practice
•
•
Europe
Ascendant, London, UK
IBM Smarter Business Conference 2013,
Stockholm

4. Have you extended processes
to Mobile?
IBM Smarter Business Conference 2013,
Stockholm

5. Agenda
Introduction
Mobile First
Context
Impact on BPM
Questions & Close
IBM Smarter Business Conference 2013,
Stockholm

6. 900,000 Apps for Apple
IBM Smarter Business Conference 2013,
Stockholm

7. Consumer Driven
IBM Smarter Business Conference 2013,
Stockholm

8. What is Mobile First?
“Google programmers
are doing work on
mobile applications
first, because they are
better apps and that's
what top programmers
want to develop.”
– Eric Schmidt, Google
CEO at MWC 2010
IBM Smarter Business Conference 2013,
Stockholm

9. What is Mobile First?
IBM Smarter Business Conference 2013,
Stockholm

10. Approach
IBM Smarter Business Conference 2013,
Stockholm

11. Systems of Engagement
http://www.aiim.org/futurehistory
Geoffrey Moore, 2011
IBM Smarter Business Conference 2013,
Stockholm

12. Record and Engagement
IBM Smarter Business Conference 2013,
Stockholm

13. IBM Smarter Business Conference 2013,
Stockholm

14. Agenda
Introduction
Mobile First
Context
Impact on BPM
Questions & Close
IBM Smarter Business Conference 2013,
Stockholm

15. Context
Power to change behaviour
BPM Repository
IBM Smarter Business Conference 2013,
Stockholm

16. Context
Habit forming
BPM Repository
IBM Smarter Business Conference 2013,
Stockholm

17. Context
Relevant
BPM Repository
IBM Smarter Business Conference 2013,
Stockholm

18. Context
Conference Attributes
Great location
Relevant content
Interesting people
Wifi
Good food & drinks
IBM Smarter Business Conference 2013,
Stockholm

19. Context
Outcomes
Met new people
Educated
Motivated
Found that Malbec wine!
IBM Smarter Business Conference 2013,
Stockholm

20. Context
Attributes
Great location
Relevant content
Interesting
people
Wifi
Good food &
drinks
IBM Smarter Business Conference 2013,
Stockholm
Outcomes
???
Met new people
Educated
Motivated
Found that Malbec wine!

21. Value & Context
Attributes
You
Outcomes
“Customers implicitly design themselves
and their contexts to co-create value
with the firm.”
- Value & Worth: Creating new markets in the
digital economy by Irene Ng
IBM Smarter Business Conference 2013,
Stockholm

22. Agenda
Introduction
Mobile First
Context
Impact on BPM
Questions & Close
IBM Smarter Business Conference 2013,
Stockholm

23. Impact on Business
Process success with Apps
Context drives
BPM Repository
IBM Smarter Business Conference 2013,
Stockholm

24. Impact on Business
Process
Business Process is all about context!
IBM Smarter Business Conference 2013,
Stockholm

25. Impact on Business
Process
Sequence of tasks easily
changed
Meta data about process
stored
e.g. Data Types, Activity, UI
Client process modeling
IBM Smarter Business Conference 2013,
Stockholm

26. Engagement
Systems of Engagement
Require coordination
Interaction through activities
Activities assigned a context
Forester Research
IBM Smarter Business Conference 2013,
Stockholm

27. Welcome to My World
IBM Smarter Business Conference 2013,
Stockholm

28. Pundarik.ranchhod@atech.com
@pkiddo
IBM Smarter Business Conference 2013,
Stockholm