Catchpoint Systems provides a monitoring as a service platform to help companies discover performance problems before customers are impacted. Their approach involves measuring key metrics, analyzing the data to identify issues, and optimizing performance. Catchpoint claims their solution can triage and troubleshoot problems in minutes, identify 99% of issues before customers are affected, and find major release problems in seconds. They aim to help companies catch performance problems early, optimize websites to run faster, and lower IT operation costs.

1. CATCHPOINT SYSTEMS
Monitoring as a Service Platform

4. EXPECTATION

5. REALITY

6. AROUND THE CORNER!

10. Discover performance problems
before customers are impacted.

11. POOR PERFORMANCE = CUSTOMER
LOSS
After 2 seconds 40% of online shoppers
will leave

12. POOR PERFORMANCE = CUSTOMER
LOSS
75%will never come back

13. POOR PERFORMANCE = CUSTOMER
LOSS
2% complain on social media

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HOW CAN WE ASSURE PERFORMANCE
TODAY?
IT spends 46 Hours per Month on
average in“War Room”Troubleshooting Sessions

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CHALLENGE TO THE PERFORMANCE
PROBLEM
Hardware
Database(s)
Application
Code
Ads
Widgets
CDNs
DNS
Network
Datacenter
ISPs
Internet Peering
Browsers
Public DNS
End
User
Experience
Social
Clouds
Latency
Routers
Load Balancers

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WHAT WE NEED
Catch problems before customer impact
Optimize to be faster
Lower IT operation costs
1
2
3

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OUR APPROACH: 3 STEPS
Measure
AnalyzeOptimize

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HOW

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MEASURE

20. MEASURE
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21. MEASURE
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22. MEASURE
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ANALYZE

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ANALYZE
DNS
FAILURES

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ANALYZE
PROBLEM
SOLVED

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OPTIMIZE

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OPTIMIZE

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JUDGING THE JUDGES

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WHAT THEY ARE SAYING
“ Triages & troubleshoots in minutes”

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WHAT THEY ARE SAYING
“ 99% of problems identified & solved
before their customers are impacted ”

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WHAT THEY ARE SAYING
“ Identified major release problem in
90 seconds ”

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OUR EXECUTIVE TEAM
VP - DoubleClick – Google
10+ years in performance monitoring
Mehdi
CEO
Chief Architect DoubleClick
Built our own No/SQL – In Memory DB
Scotte
CTO
Lead Engineer for DoubleClick.
Veronica
Chief Engineer
Product development lead for DoubleClick
Dritan
CPO

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WHO CAN BENEFIT FROM CATCHPOINT
Stakeholders
More traction
Sales triggers
• Ad Serving
• Media
• Healthcare
• Travel
• Virtualization
• New providers
• New application roll-outs
• Geo-targeted campaigns
• New business expansion
C-level, IT Operations, Application Owners, Line of Business,
Marketing, Web Development, User Experience teams, Architects…
• eCommerce
• Technology
• Cloud migration
• Datacenter consolidation
• New technology
• Mobile

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BUSINESS MODEL
• Subscription model
• Virtual currency: Points
• Points spent towards usage

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THANK YOU
Mehdi Daoudi, CEO
mehdi@Catchpoint.com
@catchpoint
@mdaoudi
Check our blog about Performance & Monitoring:
http://blog.catchpoint.com