Jessica McIlveen is seeking employment and has experience in administration roles. She has worked as an Administration Assistant for the Motor Traders Association NSW and Five Senses Education. She is currently studying for a Bachelor of Arts at Macquarie University. Her technical skills include Microsoft Office, customer service, and general administration duties. She has also held roles at Home Care Services Parramatta and Cumberland Women's Health Centre.

1. RESUME
Personal Details
Name: Jessica McIlveen
Address: 2/8 Cowell Street
Gladesville NSW 2111
Contact Details: Mobile: 0406 585 803
Email: jessica.mcilveen@gmail.com
Employment History
Administration Assistant Nov 2011 – July 2012
Motor Traders Association NSW
Duties:
• Answering and making phone calls to arrange vehicle Pre-purchase Inspection
bookings.
• Co-ordinating with the inspectors, buyers and sellers in regards to date, time
and location of the inspections.
• Processing paperwork including booking details and payment then
forwarding them to the relevant individuals.
Janitor Mar 2014 – July 2014
Five Senses Education
Duties:
• Vacuuming and mopping up the floors
• Emptying bins and removal of rubbish off the premises
• Wiping down tables and shelves
Qualifications & Education
Macquarie University 2013 - Present
Studying Bachelor of Arts
Transition to Work 2010 – 2011
Northcott Disability Services
High School Certificate 2009
Gilroy Catholic College, Baulkham Hills
Technical Skills
 Microsoft Office (Excel, Word, PowerPoint 2010)
 Customer service
 General administration duties
 Telephone skills
Resume – Jessica McIlveen

2. Personal Attributes
 Team Oriented
 Like new challenges
 Take direction
Work Experience History
Home Care Services Parramatta May 2011 – Aug 2011
Administration Assistant
Duties:
 Making telephone contact with clients to confirm details
 Completing appropriate client review form
 Updating Client Database
 Filing
 Addressing customers phone calls including complaints at Home Care
Services
Cumberland Women’s Health Centre Aug - Nov 2010
Administration Assistant
Duties:
 Answering incoming telephone calls
 Photocopying
 Greeting clients when they enter the office
 Editing minutes from meetings
Referees
Christine Harrison
Service Co-ordinator
Department of Aging, Disability and Home Care
PH: 9685 1300
Email: christine.harrison@facs.nsw.gov.au
Helen Sara
Program Co-ordinator
Transition To Work Program
Northcott Disability Services
PH: 9890 0975
Email: helen.sara@northcott.com.au
Warrick Browne
Manager – Pre Purchase Inspections
Motor Traders Association NSW
PH: 0409 777 401
Email: warwickbrowne@hotmail.com
Resume – Jessica McIlveen

3. Resume – Jessica McIlveen