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MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Chapter12
Hiring,
Training, and
Evaluating
Employees
Introduction to
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Learning Objectives
• Jelaskan perencanaan sumber daya manusia
oleh perusahaan.
• Bedakan di antara jenis konpensasi yang
perusahaan tawarkan kepada karyawan.
• Uraikan bagaimana perusahaan membangun
ketrampilan karyawannya
• Jelaskan bagaimana capaian karyawan yang
dapat dievaluasi.
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
The Key to a Firm’s Performance
Human Resources
Selecting the best
people for the job.
Training
Firm's
Value
Establishing a formal
process to recognize
(and ultimately
reward) those
employees who
performed well, while
offering suggested
improvements for
other employees.
Developing the
necessary skills of
employees to do the
job.
Form a team of
employees with the
right background,
training and guidance.
Evaluation
Hiring
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Human Resource Planning
Aktivitas perencanaan untuk
memuaskan kebutuhan
perusahaan atas pekerja.
Ada 3 Tugas:
 Forecasting staffing needs.
 Job analysis.
 Recruiting.
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Human Resource Planning
Forecasting
Staffing Needs Job Analysis
Recruitment
Selection
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Forecasting Staffing Needs
Ada tiga peristiwa yang disyaratkan atas
perkiraan tersebut:
 Firm expansion.
 Pengunduran diri/Retirement.
 Temporary increase in production.
 Menentukan jumlah yang tepat atas
kualifikasi orang-orang dan dimana
mereka dibutuhkan.
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Job Analysis
Analisis yang digunakan untukmenentukan tugas
dan surat keprcayaan yang diperlukan untuk posisi
tertentu.
Hasil Job Analysis adalah:
• Job specification
Identifikasi berbagai ketrampilan yang
diperlukan, ciri atau atribut untuk kesuksesan
performance sebuah pekerjaan tertentu
• Job description
Uraian Tugas dan Tanggung Jawab posisi
pekerjaan (job position)
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Recruitment
Meliputi pencarian dan menarik individu yang
berkualitas yang dapat dipilih.
Internal vs external recruiting:
• Internal
Recruit people within the firm.
• External
Recruit people outside the firm.
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Recruitment Screening Process
50 applicants
10 applicants
3 applicants
1 applicant
 Assess applications.
 Interview applicants.
Contact references.
Employment test (optional).
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Employment Testing
Satu dari kebanyakan wilayah tugas MSDM/Human Resource
Management.
Katagori umum:
Keserasian/Aptitude
Psychomotor
Job Knowledge
Kecakapan/Proficiency
Minat/Interest
Psychological
Polygraph
Drug
What’s next?
Business Online:
Test Samples
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Seven Methods of Compensation
 Profit sharing
 Employee benefits
 Penghasilan Tambahan/
Perquisites
 Bonuses
 Salaries and wages
 Commissions
Which one is right for your firm?
 Stock options
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Skills Development
• Technical
• Decision Making
• Customer Service
• Safety
• Human Relations
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Employee Evaluations Should
• Provide feedback.
• Provide direction.
• Indicate strengths and weaknesses.
• Determine a raise or promotion.
• Consider objective versus subjective criteria.
Menjadi bagian oleh kriteria yang relevan untuk masing-
masing posisi pekerjaan.
MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing
Development of Evaluation Fairness
 Mengapa : Menunjukkan kejujuran pekerja dan kepuasan
sebuah legal guidelines.
 Komunikasi
tanggung jawab
pekerjaan
 Informasikan
pekerja tentang
inefisiensi.
 Gunakan
konsistensi diantara
pekerja
Employee evaluation

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12PBJeff - Hiring Trainging, and Evaluating Employees.ppt

  • 1. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Chapter12 Hiring, Training, and Evaluating Employees Introduction to
  • 2. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Learning Objectives • Jelaskan perencanaan sumber daya manusia oleh perusahaan. • Bedakan di antara jenis konpensasi yang perusahaan tawarkan kepada karyawan. • Uraikan bagaimana perusahaan membangun ketrampilan karyawannya • Jelaskan bagaimana capaian karyawan yang dapat dievaluasi.
  • 3. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing The Key to a Firm’s Performance Human Resources Selecting the best people for the job. Training Firm's Value Establishing a formal process to recognize (and ultimately reward) those employees who performed well, while offering suggested improvements for other employees. Developing the necessary skills of employees to do the job. Form a team of employees with the right background, training and guidance. Evaluation Hiring
  • 4. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Human Resource Planning Aktivitas perencanaan untuk memuaskan kebutuhan perusahaan atas pekerja. Ada 3 Tugas:  Forecasting staffing needs.  Job analysis.  Recruiting.
  • 5. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Human Resource Planning Forecasting Staffing Needs Job Analysis Recruitment Selection
  • 6. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Forecasting Staffing Needs Ada tiga peristiwa yang disyaratkan atas perkiraan tersebut:  Firm expansion.  Pengunduran diri/Retirement.  Temporary increase in production.  Menentukan jumlah yang tepat atas kualifikasi orang-orang dan dimana mereka dibutuhkan.
  • 7. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Job Analysis Analisis yang digunakan untukmenentukan tugas dan surat keprcayaan yang diperlukan untuk posisi tertentu. Hasil Job Analysis adalah: • Job specification Identifikasi berbagai ketrampilan yang diperlukan, ciri atau atribut untuk kesuksesan performance sebuah pekerjaan tertentu • Job description Uraian Tugas dan Tanggung Jawab posisi pekerjaan (job position)
  • 8. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Recruitment Meliputi pencarian dan menarik individu yang berkualitas yang dapat dipilih. Internal vs external recruiting: • Internal Recruit people within the firm. • External Recruit people outside the firm.
  • 9. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Recruitment Screening Process 50 applicants 10 applicants 3 applicants 1 applicant  Assess applications.  Interview applicants. Contact references. Employment test (optional).
  • 10. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Employment Testing Satu dari kebanyakan wilayah tugas MSDM/Human Resource Management. Katagori umum: Keserasian/Aptitude Psychomotor Job Knowledge Kecakapan/Proficiency Minat/Interest Psychological Polygraph Drug What’s next? Business Online: Test Samples
  • 11. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Seven Methods of Compensation  Profit sharing  Employee benefits  Penghasilan Tambahan/ Perquisites  Bonuses  Salaries and wages  Commissions Which one is right for your firm?  Stock options
  • 12. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Skills Development • Technical • Decision Making • Customer Service • Safety • Human Relations
  • 13. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Employee Evaluations Should • Provide feedback. • Provide direction. • Indicate strengths and weaknesses. • Determine a raise or promotion. • Consider objective versus subjective criteria. Menjadi bagian oleh kriteria yang relevan untuk masing- masing posisi pekerjaan.
  • 14. MultiMedia by Stephen M. Peters © 2001 South-Western College Publishing Development of Evaluation Fairness  Mengapa : Menunjukkan kejujuran pekerja dan kepuasan sebuah legal guidelines.  Komunikasi tanggung jawab pekerjaan  Informasikan pekerja tentang inefisiensi.  Gunakan konsistensi diantara pekerja Employee evaluation