1. A good team leader should know their team members, meet with them regularly, and provide ongoing training opportunities. 2. Team objectives and performance reviews should be conducted at least annually to provide feedback and agree on future goals. 3. Effective communication, delegation, empowerment and being approachable are important for inspiring and developing the team.

1. 12 Lecture . Good qualitiesateamleadershouldhave:
1.Knowyour team.Atsome point,everyday,walkaroundthe office andsay"Hi" to everyone who
worksfor you.If you're not inthe office thatday,call and see how people are.
2. Meet yourteam. Regularly - daily,weeklyormonthly,dependingonyourplace andtype of work -
have meetingsof all the membersof the team.Keepthesemeetingsshort,focusedandaction-
orientated.
3. Train your team.Everyteammembershouldhave atleasttwodaystraininga year.Newerandmore
seniorcolleaguesshouldhave more.If theydon'taskto go on trainingsessions,suggestsome suitable
courses.
4.Grow your team.Throughvariedexperienceandregulartraining,youshouldbe developingeachteam
membertobe more andmore confidentandmore skilled.
5.Setobjectivesforeachteammember.Asfaras possible,these objective suchbe SMART - Specific
Measurable Achievable ResourcedTimed.
6.Reviewthe performanceof eachteammember.Atleastonce a year - at leastquarterlyforthe first
yearof a newteammember- have a review sessionwhere youassessperformance,give feedbackand
agree future objectivesandtraining.
7.Inspire yourteam.Considermakingavailableamotivationalquote orstoryeveryweek ormonth.
8.Socialise withyourteam.Have lunchoran after-workdrinkwiththem, especiallywhenastaff
memberhasa birthdayor there'sanotherreasontocelebrate.
9.Thank constantly.The words"Thankyou"take secondsto say,but meanso much.
10.Praise constantly.The words"Well done"take secondstosay,butwill be longrememberedand
appreciated.
11.Communicate constantly.Don'tassume thatpeople know whatyou're doing,still lesswhatyouare
planningorthinking.Tell them, usingall the communicationtoolstohand:teambriefings,electronic
newsletters,organisational newspapers.
12.Eliminate.Toooftenwe dothingsbecause they've alwaysbeendone.Life changes.Considerwhether
youcouldstop doingcertainthingsaltogether.
13.Delegate.Youdon'thave to do everything.Developyourteammembersbytrainingthemtodomore
and trustingthemtotake oversome of the thingsyou've beendoing.

2. 14.Empower.A reallyeffective leadersetsclearobjectivesforhisteammembers,butleavesdetailed
implementationof these objectivestothe discretionandjudgementof individual membersof the team.
As SecondWorldWar U.S. General George S.Pattonput it:"Don't tell people how todothings.Tell
themwhatto do and letthemsurprise youwith theirresults”.
15.Facilitate.A confidentleaderdoesnottryto micro-manage histeam, butmakesitclearthat,if team
membersneedadvice orassistance,he isalwaysthere tofacilitate andsupport.
16.Be on time.Alwaysstartmeetingsontime andfinishthemontime.Natural breakskeeppeople
fresh.Shortmeetingsconcentrate the mind.
17.Be seen.Don'tjusttalk the talk,but walkthe walk.Sovisiteachunitor departmentforwhichyouare
responsible onaregularbasis.Don't dothisunannounced - youare not outto undermine otherleaders
or catch outstaff.So arrange withthe unitleaderor departmental headwhenyou'll visitandaskhimor
herto walkround withyou.
18.Make time.Managersare oftenverybusyand thiscan deterpeople fromapproachingyou,somake
time forpeople andbe approachable.People will appreciate youtakingfiveminutesoutof yourbusy
schedule,especiallyif youacton/listentowhattheysay.
19.Reallylisten.Manyof us - especiallythosewhothinktheyare important- don'treallylisten,but
insteadthinkaboutwhatthey're goingtosay next.Give the personspeakingtoyouyour full attention
and reallytake onboard whattheyare saying.
20.Accept honestcriticism.Criticismishardtotake,particularlyfroma relative,afriend,an
acquaintance ora stranger- butit's a powerful tool of learning.Above all,assesscriticismonmerit,
withoutregardto itsoriginator.
21.Think strategically.The doerscuta path throughthe jungle;the managersare behindthem
sharpeningthe machetes;the leadersfindtimetothink,climbthe nearesttree,andshout"Wrong
jungle!"Findtime toclimbthe trees.
22.Have a mentoror buddy,someone doingsimilarworkinthe same ora similarorganisationwith
whomyoucan regularlyandfranklydiscussyourprogressandyourproblemsasa leader.
23.Have a role model,someone whocaninspire youtobe a trulygreatleader.
24.Constantlyrevisitandreview these tips.Inhisseminal work,"The SevenHabitsOf HighlyEffective
People",StephenCoveyputsitthisway:"Sharpenthe saw".
25.Plan yoursuccession.Youwon'tbe there foreverandyoumay notbe incontrol of the timingand

3. circumstancesof yourdeparture.Sostart now to mentorand trainat leastone colleague who could
take overfrom you.