10 Insightful Quotes On Designing A Better Customer ExperienceYuan Wang
In an ever-changing landscape of one digital disruption after another, companies and organisations are looking for new ways to understand their target markets and engage them better. Increasingly they invest in user experience (UX) and customer experience design (CX) capabilities by working with a specialist UX agency or developing their own UX lab. Some UX practitioners are touting leaner and faster ways of developing customer-centric products and services, via methodologies such as guerilla research, rapid prototyping and Agile UX. Others seek innovation and fulfilment by spending more time in research, being more inclusive, and designing for social goods.
Experience is more than just an interface. It is a relationship, as well as a series of touch points between your brand and your customer. Here are our top 10 highlights and takeaways from the recent UX Australia conference to help you transform your customer experience design.
For full article, continue reading at https://yump.com.au/10-ways-supercharge-customer-experience-design/
How to Build a Dynamic Social Media PlanPost Planner
Stop guessing and wasting your time on networks and strategies that don’t work!
Join Rebekah Radice and Katie Lance to learn how to optimize your social networks, the best kept secrets for hot content, top time management tools, and much more!
Watch the replay here: bit.ly/socialmedia-plan
http://inarocket.com
Learn BEM fundamentals as fast as possible. What is BEM (Block, element, modifier), BEM syntax, how it works with a real example, etc.
Content personalisation is becoming more prevalent. A site, it's content and/or it's products, change dynamically according to the specific needs of the user. SEO needs to ensure we do not fall behind of this trend.
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldabaux singapore
How can we take UX and Data Storytelling out of the tech context and use them to change the way government behaves?
Showcasing the truth is the highest goal of data storytelling. Because the design of a chart can affect the interpretation of data in a major way, one must wield visual tools with care and deliberation. Using quantitative facts to evoke an emotional response is best achieved with the combination of UX and data storytelling.
Succession “Losers”: What Happens to Executives Passed Over for the CEO Job?
By David F. Larcker, Stephen A. Miles, and Brian Tayan
Stanford Closer Look Series
Overview:
Shareholders pay considerable attention to the choice of executive selected as the new CEO whenever a change in leadership takes place. However, without an inside look at the leading candidates to assume the CEO role, it is difficult for shareholders to tell whether the board has made the correct choice. In this Closer Look, we examine CEO succession events among the largest 100 companies over a ten-year period to determine what happens to the executives who were not selected (i.e., the “succession losers”) and how they perform relative to those who were selected (the “succession winners”).
We ask:
• Are the executives selected for the CEO role really better than those passed over?
• What are the implications for understanding the labor market for executive talent?
• Are differences in performance due to operating conditions or quality of available talent?
• Are boards better at identifying CEO talent than other research generally suggests?
Building a server to manage high concurrent connections is non-trival task. For those developers that use ActionScript 3 to build games on the client side it means having a totally different skillset. Being able to use ActionScript 3 on the server to build MMO’s or port client code to the server allows developers to leverage their skills on the server.
By walking through a live game example with more then 15,000 concurrent connections running on a medium Amazon EC2 server the presentation will:
1. Introduce Linux server configuration for high concurrent connected usage.
2. Introduce Socket class based on libev library for high concurrent connection.
3. Introduce leveraging Tamarin project for ActionScript 3 on the server.
5. ROM 功能 ROM 存放完成基本功能的微代码 Bootstrap Mini IOS ROM monitor POST show version 控制台
6. 确认当前的配置寄存器值 wg_ro_a# show version Cisco Internetwork Operating System Software IOS (tm) 2500 Software (C2500-JS-L), Version 12.0(3), RELEASE SOFTWARE (fc1) Copyright (c) 1986-1999 by cisco Systems, Inc. Compiled Mon 08-Feb-99 18:18 by phanguye Image text-base: 0x03050C84, data-base: 0x00001000 ROM: System Bootstrap, Version 11.0(10c), SOFTWARE BOOTFLASH: 3000 Bootstrap Software (IGS-BOOT-R), Version 11.0(10c), RELEASE SOFTWARE (fc1) wg_ro_a uptime is 20 minutes System restarted by reload System image file is "flash:c2500-js-l_120-3.bin" --More-- Configuration register is 0x2102 用命令 show version 所显示的配置寄存器值
13. 使用 show flash 命令 wg_ro_a# sh flash System flash directory: File Length Name/status 1 10084696 c2500-js-l_120-3.bin [10084760 bytes used, 6692456 available, 16777216 total] 16384K bytes of processor board System flash (Read ONLY)
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16. 路由器启动流程图 Use IOS from Flash Attempt to get IOS from network Use IOS in ROM (RXBoot mode) Check start-up config Boot field =0 0x0 Boot field =1 0x1 Boot system commands ? Config reg bit 13=1 ? 5 failures ? Valid IOS in Flash ? Do what they say Run ROM Monitor START Yes Yes No No Yes No No Yes Yes No No Yes Success ? No Yes Use file from Network Load IOS Valid config ? Config reg bit 6=1 ? Yes No Yes SETUP DIALOG NORMAL START UP COMPLETE No
40. 使用 CDP 交换机 B 路由器 A 路由器 B 交换机 A 10.3.3.2 10.3.3.1 10.1.1.1 10.1.1.2 10.2.2.1 10.2.2.2 S0 S1 RouterA#sh cdp ? entry Information for specific neighbor entry interface CDP interface status and configuration neighbors CDP neighbor entries traffic CDP statistics <cr> RouterA(config)#no cdp run RouterA(config)#interface serial0 RouterA(config-if)#no cdp enable
41. 使用 show cdp neighbor 命令 交换机 A 同时也显示其 Mac 地址 RouterA#sh cdp neighbors Capability Codes: R - Router, T - Trans Bridge, B - Source Route Bridge S - Switch, H - Host, I - IGMP, r - Repeater Device ID Local Intrfce Holdtme Capability Platform Port ID RouterB Ser 0 148 R 2522 Ser 1 SwitchA0050BD855780 Eth 0 167 T S 1900 2 10.3.3.2 10.3.3.1 10.1.1.1 10.1.1.2 10.2.2.1 10.2.2.2 S0 S1 交换机 B 路由器 A 路由器 B 交换机 A
42. 使用 show cdp entry 命令 RouterA#sh cdp entry * ------------------------- Device ID: RouterB Entry address(es): IP address: 10.1.1.2 Platform: cisco 2522, Capabilities: Router Interface: Serial0, Port ID (outgoing port): Serial1 Holdtime : 168 sec Version : Cisco Internetwork Operating System Software IOS (tm) 2500 Software (C2500-JS-L), Version 12.0(3), RELEASE SOFTWARE (fci) Copyright (c) 1986-1999 by cisco Systems, Inc. Compiled Mon 08-Feb-99 18:18 by phanguye 10.3.3.2 10.3.3.1 10.1.1.1 10.1.1.2 10.2.2.1 10.2.2.2 S0 S1 交换机 B 路由器 A 路由器 B 交换机 A
43. 其它 CDP 命令 RouterA#sh cdp traffic CDP counters : Packets output: 56, Input: 38 Hdr syntax: 0, Chksum error: 0, Encaps failed: 3 No memory: 0, Invalid packet: 0, Fragmented: 0 RouterA#sh cdp interface BRI0 is administratively down, line protocol is down Encapsulation HDLC Sending CDP packets every 60 seconds Holdtime is 180 seconds 10.3.3.2 10.3.3.1 10.1.1.1 10.1.1.2 10.2.2.1 10.2.2.2 S0 S1 交换机 B 路由器 A 路由器 B 交换机 A
44. 用 Telnet 连接到远端设备 远端设备 10.3.3.2 10.3.3.1 10.1.1.1 10.1.1.2 10.2.2.1 10.2.2.2 S0 S1 RouterA#telnet 10.2.2.2 Trying 10.2.2.2 ... Open ------------------------------------------------- Catalyst 1900 Management Console Copyright (c) Cisco Systems, Inc. 1993-1998 All rights reserved. Enterprise Edition Software Ethernet Address: 00-90-86-73-33-40 PCA Number: 73-2239-06 PCA Serial Number: FAA02359H8K Model Number: WS-C1924-EN System Serial Number: FAA0237X0FQ . . SwitchB> 交换机 B 路由器 A 路由器 B 交换机 A
45. 查看 Telnet 连接 10.3.3.2 10.3.3.1 10.1.1.1 10.1.1.2 10.2.2.1 10.2.2.2 S0 S1 RouterA#sh session Conn Host Address Byte Idle Conn Name 1 10.1.1.2 10.1.1.2 0 1 10.1.1.2 * 2 10.3.3.2 10.3.3.2 0 0 10.3.3.2 RouterA#sh user Line User Host(s) Idle Location * 0 con 0 10.1.1.2 3 10.3.3.2 2 11 vty 0 idle 1 10.1.1.2 交换机 B 路由器 A 路由器 B 交换机 A
46. 挂起一个 Telnet 会话 10.3.3.2 10.3.3.1 10.1.1.1 10.1.1.2 10.2.2.1 10.2.2.2 S0 S1 RouterB#<Ctrl-Shift-6>x RouterA#sh session Conn Host Address Byte Idle Conn Name 1 10.1.1.2 10.1.1.2 0 1 10.1.1.2 RouterA#resume 1 RouterB# 交换机 B 路由器 A 路由器 B 交换机 A
47. 关闭一个 Telnet 会话 RouterA#disconnect Closing connection to 10.3.3.2 [confirm] RouterA#clear line 11 [confirm] [OK] 关闭由远端设备建立的会话 关闭由自己建立的当前会话 10.3.3.2 10.3.3.1 10.1.1.1 10.1.1.2 10.2.2.1 10.2.2.2 S0 S1 交换机 B 路由器 A 路由器 B 交换机 A