10-3 Term Paper Submission QSO-680 Seminar in Project Management
QSO-680
Seminar in Project Management
Southern New Hampshire University
10-3 Term Paper Submission
Tower Replacement Parts Project
Katie M. O’Brien
June 3, 2014
I work for a company that produces super nickel alloy powder for jet turbine engines. For use in this term paper I will call this company Metal Powder. I am the continuous improvement manager at Metal Powder. It was recognized in early 2011 that our atomization tower cleaning process needed to be streamlined to speed up cleaning time and decrease internal process time to be able to produce more powder heats in a year. The atomization tower is 60 feet tall and 24 feet in diameter. Metal Powder produces three separate alloys. When a new alloy is put in the schedule to be made Metal Powder must tear down the atomization tower and clean every part and the entire tower to a white glove inspection before beginning the next alloy.
The tower cleaning is currently taking 3 to 4 days depending on the amount of buildup of atomized powder on the parts. As Metal Powders demand increases in the next six years it is imperative that Metal Powder turn the tower around faster and faster to gain additional capacity. Through the use of setup reduction it has been determined that a total of 84 parts at a cost of around $100,000 can reduce the cleaning time by one eight hour shift. This is a gain of 3 more “heats” of powder every clean. There are 10 to 12 cleanings per year which could be a potential gain of 30 to 36 heats per year.
This application term paper will use the five phases of project management to implement the use of the new parts and ensure that the goal of saving one shift will be recognized. A team was selected of operators, engineers, production supervisor, continuous improvement, and maintenance personnel to help manage the project as resources. The breakdown of roles in the responsibility matrix is in Figure 1.
Figure 1: Responsibility Matrix
The project team created the Project Charter seen in Figure 2.
Figure 2: Project Charter
Project Information
Project Manager
Katie O’Brien
Project Sponsor
General Manager
Project Description
Determine and implement duplicate parts to be swapped out during atomization tower cleaning to optimize process and reduce downtime.
Project Scope
Business Purpose, Objectives and Goals:
Metal Powder demand is going to increase two fold by 2020. To rise to this challenge Metal Powder must reduce downtime and increase capacity.
Problem/Opportunity Statement:
The problem of
3 to 4 days of downtime during an atomization tower clean
affects
Production and Quality departments and capacity
The impact of which is
Downtime of 30 to 36 days per year to clean the tower
A successful solution would
Be to reduce tower cleaning time by one 8 hour shift to gain 30 to 36 heats per year.
Constraints
Inclusions:
All parts that are not permanently .
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PRODUCTIVITY IMPROVEMENT OF PRE-TREATMENTS & POWDER COATING PROCESS.Raheem Arif
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William R Richards II provides a career portfolio summarizing his accomplishments in various engineering roles. He began as a lecturer developing courses on LinkedIn and the Space Shuttle program. He then worked as a project engineer for Jacobs and KBR managing capital projects. Next, he served as a Six Sigma consultant for DuPont and Chemours improving processes. Most recently, he was the Lead Systems Engineer for United Space Alliance overseeing the External Tank engineering group and projects like recovery from hail damage to the Space Shuttle. Recommendations and references are provided.
This document summarizes a project by Universal Advanced Controls to establish an offshore manufacturing facility in Penang, Malaysia. The project has two phases: Phase I will renovate the facility and produce 350,000 units by August 2012. Phase II will add two more assembly lines to triple production to 1.05 million units by January 2013. The project is experiencing delays and increased costs due to human resources issues with the onsite supervisor in Malaysia.
This close out report summarizes the completion of the Copham Hospital project. It describes how all work was formally accepted by consultants and authorities, though some remedial works remain. Time performance was 35 days behind schedule due to client change orders and weather, while costs increased by £760,000 primarily because of change orders and contractor prolongation costs. Quality issues were minor with 18 non-conformance reports addressed. Lessons learned include obtaining all stakeholder requirements upfront to avoid changes, allowing more design time, and protecting floors during commissioning.
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Running head: PM
PM 3
Name
Institution
Date
B. Rationale behind Cost and Time Estimate
During project planning, the project schedule as well as cost estimate are accepted. These will make the planning of the project’s work complete. At this point, one can start doing the work. Formally, this is termed as project execution and control. Consequently, execution refers to doing the work while control refers to tracking the work and ensuring that it is being done on time as well as within budget. The process of tracking completed work, which refers to scope deliverables against cost and time, is referred to as Earned Value Analysis. The purpose of performing Earned Value Analysis is to ensure that there is delivery within budget. In addition, the estimation of Earned Value Analysis helps in learning whether a good job was done in cost and time estimate. There are two important reasons for tracking actual cost and time as the project is being worked on. First, the data obtained is very essential input for future estimates. Secondly, this makes it possible to compare the actual cost and estimated costs at the end of the project, day by day, line by line and the planned schedule to the actual schedule.
c. Determination of the Project Budget
Cost Element
Activity
Cost Estimate ($ Millions)
Port Design
Electrical Requirements
4
Structural Requirements
3.5
Mechanical Requirements
4.5
System Design
Hardware
1.5
Software
1.0
Project management
5
Pre-commissioning of the port
5.5
Hook up
4.5
Commissioning
5.5
Total
35
Running head: RIORDAN PROJECT MANAGEMENT PLAN
PROJECT MANAGEMENT PLAN
10Scope Statement
Project Title: China Relocation
Date:Prepared by:
Project Justification:
This project plan involves the location of Riordan Manufacturing’s China operations in Hangzhou. The major driving force for this decision is the fact that the company’s Chinese partners already have the necessary facilities in place. In addition, another reason for this is that the Hangzhou city is proximal to the Qiantang River. Consequently, Qiantang River is significant since the access to the river is responsible for Hangzhou Bay, which is big enough to handle the company’s shipping needs. The project is also justified by the fact that there has been an increase in the volume of production from the China plant and therefore, if container shipping companies for instance the China Shipping Container Lines are utilized. The ports in Shanghai and Hong Kong are utilized by container shipping companies. However, Shanghai port, which is 180 kilometers away from the current location, results in extra logistical steps. The products of the company are transported to a port located on Qiantang River before being loaded into containers for .
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REQUIREMENTS MANAGEMENT PLANPurposeThis document defines the s.docxheunice
REQUIREMENTS MANAGEMENT PLAN
Purpose
This document defines the systematic approach by which Corwin Corporation manages requirements when undertaking a new project. The requirements management system establishes the guidelines for creating requirements documents, setting requirements attributes, and managing traceability of the requirements. This document also details the process by which requirements can be changed during the project, ensuring agreement between internal teams and customers. This document uses established Corwin Corporation standard work to define the Requirements Management Plan for use in the Peters Company project.
Requirements
Requirements Planning
Initial requirements for the Peters Project were obtained through a series of phone call interactions between Gene Frimel, Vice-President of Engineering at Corwin Corporation and Frank Delia, Vice-President of Marketing at the Peters Company. The detailed requirements were provided in the Statement of Work sent by Peters. Further requirements, including an initial engineering test matrix, were included in the proposal returned by Corwin. At a minimum, the remainder of the test matrix is an outstanding requirement that will be completed later, following the procedures laid out in this document. Other requirements may also arise that will be added as well.
Requirements Tracking
Because this is a research project with a short turnaround time, it is anticipated that changes will be made rapidly, including changes to the requirements. For this reason, it is imperative that the requirements, and changes thereto, be tracked carefully. To ensure all members of the team are aware of the changing requirements, all must be documented in writing. It is anticipated that most of the requirements will be defined by the Statement of Work, but additional requirements or further detail of the initial requirements must be captured in a Coordination Memo or notes from a Requirement Change Review. Corwin Corporation will vault these documents to its Product Lifecycle Management (PLM) software with the appropriate revision letter. Changes or revisions to the requirements documents must follow the change process, detailed below. Following an approved change, the Statement of Work will be updated, and the Revision rolled to the next number.
Requirements Reporting
As part of this project, Corwin Corporation and Peters Company will hold weekly meetings, wherein Status Reports will be provided that cover any significant changes made to the requirements. Since this is a fast-paced project and Peters will have an on-site representative, it is recognized that requirements may change more rapidly than on a weekly basis. However, it is the Corwin project manager’s responsibility to document any changes and formally report them out in the weekly status reports. These will be submitted to Corwin and Peters management, so the project progress can be monitored.
Configuration Management
Change Initiation
A.
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This document outlines a project to establish a winter clothing manufacturing industry in Moose Jaw, Canada. The project aims to boost the local economy and provide jobs. The project team will oversee obtaining approvals, constructing facilities, procuring machinery, and implementing operations over 2.5-3 years with a budget of $1.78 million. Key milestones include completing construction, successfully implementing machinery, and generating revenue and demand for manufactured clothes. The team establishes roles, communication guidelines, and processes to manage scope, schedule, budget, quality, and risks to achieve the project's goals.
Your company name
Your name
Instruction Page
1. On the cover page
a. Replace ‘Your Company Name’ with your company name, city and state
b. Replace ‘Date’ with the date of the plan
c. Consider inserting graphics:
i. Company logo
ii. Insert a picture or graphic of your product or service
iii. Photo of your facilities
iv. Photo of your location
2. Replace ‘ENTER YOUR COMPANY NAME HERE’ with your company name on the page with the Statement of Confidentiality & Non-Disclosure
3. Open the document header and enter your company name and your name
4. Update the table of contents as you build your business plan.
Delete this page before submitting your business plan.
Business Plan
Your Company Name Here
City, State
Date
Statement of Confidentiality & Non-Disclosure
THIS BUSINESS PLAN CONTAINS PROPRIETARY AND CONFIDENTIAL INFORMATION.
All data submitted to the receiver is provided in reliance upon its consent not to use or disclose any information contained herein except in the context of its business dealings with ENTER YOUR COMPANY NAME HERE (Company). The recipient of this document agrees to inform its present and future employees and partners who view or have access to the document's content of its confidential nature.
The recipient agrees to instruct each employee that they must not disclose any information concerning this document to others except to the extent such matters are generally known to, and are available for use by, the public. The recipient also agrees not duplicate or distribute or permit others to duplicate or distribute any material contained herein without the Company's express written consent.
The Company retains all title, ownership and intellectual property rights to the material and trademarks contained herein, including all supporting documentation, files, marketing material, and multimedia.
Disclaimer Notice
THIS BUSINESS PLAN IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE AN OFFER TO SELL OR THE SOLICITATION OF AN OFFER TO BUY ANY SECURITIES.
The Company reserves the right, in its sole discretion, to reject any and all proposals made by or on behalf of any recipient, to accept any such proposals, to negotiate with one or more recipients at any time, and to enter into a definitive agreement without prior notice to other recipients. The company also reserves the right to terminate, at any time, further participation in the investigation and proposal process by, or discussions or negotiations with, any recipient without reason.
BY ACCEPTANCE OF THIS DOCUMENT, THE RECIPIENT AGREES TO BE BOUND BY THE AFOREMENTIONED STATEMENT.
Table of Contents
Introduction and Overview 6
Executive Summary 6
Objectives 6
Mission 6
Keys to Success 6
Company Summary 6
Company Ownership 6
Start-up 6
What We Sell 7
Summary 7
Our products 7
Our services 7
Market Analysis and Sales Forecast 8
Market and Sales Forecast Summary 8
Total Market 8
Target Market Summar.
Your Company NameYour Company NameBudget Proposalfor[ent.docxhyacinthshackley2629
Your Company Name
Your Company Name
Budget Proposal
for
[enter years here]
BUSN278
[Term]
Professor[name]
DeVry University
Table of Contents
Section
Title
Subsection
Title
Page Number1.0Executive Summary
2.0Sales Forecast
2.1Sales Forecast
2.2Methods and Assumptions
3.0Capital Expenditure Budget
4.0Investment Analysis
4.1Cash Flows
4.2NPV Analysis
4.3Rate of Return Calculations
4.4Payback Period Calculations
5.0Pro Forma Financial Statements
5.1Pro Forma Income Statement
5.2Pro Forma Balance Sheet
5.3Pro Forma Cash Budget
6.0Works Cited
7.0Appendices
7.1Appendix 1: [description]
7.2Appendix 2:
[description]
(Please put page numbers in the last column of the table of contents above, because they apply to your finished assignment. Do this after your project is complete. Remove this text and all text that is in italics in this template when finished with your project.)
(Also, please submit your Excel spreadsheet that shows your supporting calculations.)
1.0 Executive Summary
The first paragraph of this executive summary should give a brief description of the business to which this budget applies. Very briefly describe the products and services of this company, the geography or demographics of the customers it serves, and why people purchase the main product of this business. Much or all of this information will be found in the business profile provided to you. Please use your own words, and please do not simply copy and paste the explanation in the course materials. Make assumptions if necessary.
Also, provide a second paragraph that describes how the budget supports the company’s strategy.
Finally, provide a third paragraph in which you summarize the key points from your budget, including the planning horizon; the amount of up-front investment; the NPV, payback, and IRR of the project; and key figures from your income statement, cash budget, and balance sheet.
Remember, this is not a thesis or introduction of what you will talk about—it contains the major, specific content of each section. The second and third paragraphs should be written after you have completed all other sections of this template.
As you complete sections of this template, please remove all italicized text in all sections of this template and replace it with your own text or you will lose points!
2.0 Sales Forecast
Briefly introduce the sales forecast section.
2.1 Sales Forecast
Here you should include a simple table showing the years and the total sales for each year, along with a brief explanation of why sales are expected to rise, fall, change, or stay the same in certain years. Provide a brief explanation of the sales forecast, indicating why you expect sales to rise or fall during the planning horizon. Your explanation should be consistent with the trends and changes in sales found in your table.
Year 1
Year 2
Year 3
Year 4
Year 5
Sales
2.2 Methods and Assumptions
Here you should describe how you arrived at your sales forecast in sect.
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Running head: PM
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Date
B. Rationale behind Cost and Time Estimate
During project planning, the project schedule as well as cost estimate are accepted. These will make the planning of the project’s work complete. At this point, one can start doing the work. Formally, this is termed as project execution and control. Consequently, execution refers to doing the work while control refers to tracking the work and ensuring that it is being done on time as well as within budget. The process of tracking completed work, which refers to scope deliverables against cost and time, is referred to as Earned Value Analysis. The purpose of performing Earned Value Analysis is to ensure that there is delivery within budget. In addition, the estimation of Earned Value Analysis helps in learning whether a good job was done in cost and time estimate. There are two important reasons for tracking actual cost and time as the project is being worked on. First, the data obtained is very essential input for future estimates. Secondly, this makes it possible to compare the actual cost and estimated costs at the end of the project, day by day, line by line and the planned schedule to the actual schedule.
c. Determination of the Project Budget
Cost Element
Activity
Cost Estimate ($ Millions)
Port Design
Electrical Requirements
4
Structural Requirements
3.5
Mechanical Requirements
4.5
System Design
Hardware
1.5
Software
1.0
Project management
5
Pre-commissioning of the port
5.5
Hook up
4.5
Commissioning
5.5
Total
35
Running head: RIORDAN PROJECT MANAGEMENT PLAN
PROJECT MANAGEMENT PLAN
10Scope Statement
Project Title: China Relocation
Date:Prepared by:
Project Justification:
This project plan involves the location of Riordan Manufacturing’s China operations in Hangzhou. The major driving force for this decision is the fact that the company’s Chinese partners already have the necessary facilities in place. In addition, another reason for this is that the Hangzhou city is proximal to the Qiantang River. Consequently, Qiantang River is significant since the access to the river is responsible for Hangzhou Bay, which is big enough to handle the company’s shipping needs. The project is also justified by the fact that there has been an increase in the volume of production from the China plant and therefore, if container shipping companies for instance the China Shipping Container Lines are utilized. The ports in Shanghai and Hong Kong are utilized by container shipping companies. However, Shanghai port, which is 180 kilometers away from the current location, results in extra logistical steps. The products of the company are transported to a port located on Qiantang River before being loaded into containers for .
This document provides an overview of a project to expand an oil refinery's capacity to process heavier crude oils. The project would require modifications to equipment across the refinery including new tanks, pipelines, pumps, heat exchangers, and distillation units. The goals are to take advantage of the lower costs of heavier crudes and increase the refinery's competitive advantage. Key stakeholders include the project manager, director, refinery manager, and economies that supply the heavier crude oils. The project organization structure establishes roles for engineering, construction, procurement, and other managers to complete the work safely and on schedule.
This document provides details on a proposed recreational district pavilion project at Taylor's University Lakeside Campus. Key points:
- The project involves constructing a recreational facility using shipping containers on a 600m2 site currently used as a parking area.
- The facility will include indoor and outdoor recreation spaces, a lounge, cafeteria, offices, and other amenities to accommodate workshops and events.
- Sustainability is a priority, requiring reuse of materials and renewable energy sources like solar power.
- Initial site analysis was conducted to understand the context and constraints. Container structures were selected for their modular design and quick assembly.
- A project team is assembled with defined roles for architects, engineers, landscape
This resume is for Gufron, a male Indonesian born in 1963 with a bachelor's degree in mechanical engineering. It summarizes his work experience from 2011 to 1990 at several oil and gas companies in various engineering and management roles related to steam flood projects, central gathering stations, and capital projects management. His most recent role since 2011 has been as the Team Manager for Operational Excellence on the large North Duri Development project in Indonesia.
REQUIREMENTS MANAGEMENT PLANPurposeThis document defines the s.docxheunice
REQUIREMENTS MANAGEMENT PLAN
Purpose
This document defines the systematic approach by which Corwin Corporation manages requirements when undertaking a new project. The requirements management system establishes the guidelines for creating requirements documents, setting requirements attributes, and managing traceability of the requirements. This document also details the process by which requirements can be changed during the project, ensuring agreement between internal teams and customers. This document uses established Corwin Corporation standard work to define the Requirements Management Plan for use in the Peters Company project.
Requirements
Requirements Planning
Initial requirements for the Peters Project were obtained through a series of phone call interactions between Gene Frimel, Vice-President of Engineering at Corwin Corporation and Frank Delia, Vice-President of Marketing at the Peters Company. The detailed requirements were provided in the Statement of Work sent by Peters. Further requirements, including an initial engineering test matrix, were included in the proposal returned by Corwin. At a minimum, the remainder of the test matrix is an outstanding requirement that will be completed later, following the procedures laid out in this document. Other requirements may also arise that will be added as well.
Requirements Tracking
Because this is a research project with a short turnaround time, it is anticipated that changes will be made rapidly, including changes to the requirements. For this reason, it is imperative that the requirements, and changes thereto, be tracked carefully. To ensure all members of the team are aware of the changing requirements, all must be documented in writing. It is anticipated that most of the requirements will be defined by the Statement of Work, but additional requirements or further detail of the initial requirements must be captured in a Coordination Memo or notes from a Requirement Change Review. Corwin Corporation will vault these documents to its Product Lifecycle Management (PLM) software with the appropriate revision letter. Changes or revisions to the requirements documents must follow the change process, detailed below. Following an approved change, the Statement of Work will be updated, and the Revision rolled to the next number.
Requirements Reporting
As part of this project, Corwin Corporation and Peters Company will hold weekly meetings, wherein Status Reports will be provided that cover any significant changes made to the requirements. Since this is a fast-paced project and Peters will have an on-site representative, it is recognized that requirements may change more rapidly than on a weekly basis. However, it is the Corwin project manager’s responsibility to document any changes and formally report them out in the weekly status reports. These will be submitted to Corwin and Peters management, so the project progress can be monitored.
Configuration Management
Change Initiation
A.
This document discusses construction project management. It begins with an introduction to project management and its goals of completing projects on time, within budget and to quality standards. It then outlines the typical steps in project management including initiation, planning, construction and closeout. It discusses working with project teams and techniques for scheduling like Gantt charts. The document also covers project budgeting, planning tools like Building Information Modeling (BIM), and concludes with case studies of large construction projects like Burj Khalifa that achieved tight schedules through use of new technologies and project management best practices.
This document outlines a project to establish a winter clothing manufacturing industry in Moose Jaw, Canada. The project aims to boost the local economy and provide jobs. The project team will oversee obtaining approvals, constructing facilities, procuring machinery, and implementing operations over 2.5-3 years with a budget of $1.78 million. Key milestones include completing construction, successfully implementing machinery, and generating revenue and demand for manufactured clothes. The team establishes roles, communication guidelines, and processes to manage scope, schedule, budget, quality, and risks to achieve the project's goals.
Similar to 10-3 Term Paper Submission QSO-680 Seminar in.docx (20)
Your company name
Your name
Instruction Page
1. On the cover page
a. Replace ‘Your Company Name’ with your company name, city and state
b. Replace ‘Date’ with the date of the plan
c. Consider inserting graphics:
i. Company logo
ii. Insert a picture or graphic of your product or service
iii. Photo of your facilities
iv. Photo of your location
2. Replace ‘ENTER YOUR COMPANY NAME HERE’ with your company name on the page with the Statement of Confidentiality & Non-Disclosure
3. Open the document header and enter your company name and your name
4. Update the table of contents as you build your business plan.
Delete this page before submitting your business plan.
Business Plan
Your Company Name Here
City, State
Date
Statement of Confidentiality & Non-Disclosure
THIS BUSINESS PLAN CONTAINS PROPRIETARY AND CONFIDENTIAL INFORMATION.
All data submitted to the receiver is provided in reliance upon its consent not to use or disclose any information contained herein except in the context of its business dealings with ENTER YOUR COMPANY NAME HERE (Company). The recipient of this document agrees to inform its present and future employees and partners who view or have access to the document's content of its confidential nature.
The recipient agrees to instruct each employee that they must not disclose any information concerning this document to others except to the extent such matters are generally known to, and are available for use by, the public. The recipient also agrees not duplicate or distribute or permit others to duplicate or distribute any material contained herein without the Company's express written consent.
The Company retains all title, ownership and intellectual property rights to the material and trademarks contained herein, including all supporting documentation, files, marketing material, and multimedia.
Disclaimer Notice
THIS BUSINESS PLAN IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE AN OFFER TO SELL OR THE SOLICITATION OF AN OFFER TO BUY ANY SECURITIES.
The Company reserves the right, in its sole discretion, to reject any and all proposals made by or on behalf of any recipient, to accept any such proposals, to negotiate with one or more recipients at any time, and to enter into a definitive agreement without prior notice to other recipients. The company also reserves the right to terminate, at any time, further participation in the investigation and proposal process by, or discussions or negotiations with, any recipient without reason.
BY ACCEPTANCE OF THIS DOCUMENT, THE RECIPIENT AGREES TO BE BOUND BY THE AFOREMENTIONED STATEMENT.
Table of Contents
Introduction and Overview 6
Executive Summary 6
Objectives 6
Mission 6
Keys to Success 6
Company Summary 6
Company Ownership 6
Start-up 6
What We Sell 7
Summary 7
Our products 7
Our services 7
Market Analysis and Sales Forecast 8
Market and Sales Forecast Summary 8
Total Market 8
Target Market Summar.
Your Company NameYour Company NameBudget Proposalfor[ent.docxhyacinthshackley2629
Your Company Name
Your Company Name
Budget Proposal
for
[enter years here]
BUSN278
[Term]
Professor[name]
DeVry University
Table of Contents
Section
Title
Subsection
Title
Page Number1.0Executive Summary
2.0Sales Forecast
2.1Sales Forecast
2.2Methods and Assumptions
3.0Capital Expenditure Budget
4.0Investment Analysis
4.1Cash Flows
4.2NPV Analysis
4.3Rate of Return Calculations
4.4Payback Period Calculations
5.0Pro Forma Financial Statements
5.1Pro Forma Income Statement
5.2Pro Forma Balance Sheet
5.3Pro Forma Cash Budget
6.0Works Cited
7.0Appendices
7.1Appendix 1: [description]
7.2Appendix 2:
[description]
(Please put page numbers in the last column of the table of contents above, because they apply to your finished assignment. Do this after your project is complete. Remove this text and all text that is in italics in this template when finished with your project.)
(Also, please submit your Excel spreadsheet that shows your supporting calculations.)
1.0 Executive Summary
The first paragraph of this executive summary should give a brief description of the business to which this budget applies. Very briefly describe the products and services of this company, the geography or demographics of the customers it serves, and why people purchase the main product of this business. Much or all of this information will be found in the business profile provided to you. Please use your own words, and please do not simply copy and paste the explanation in the course materials. Make assumptions if necessary.
Also, provide a second paragraph that describes how the budget supports the company’s strategy.
Finally, provide a third paragraph in which you summarize the key points from your budget, including the planning horizon; the amount of up-front investment; the NPV, payback, and IRR of the project; and key figures from your income statement, cash budget, and balance sheet.
Remember, this is not a thesis or introduction of what you will talk about—it contains the major, specific content of each section. The second and third paragraphs should be written after you have completed all other sections of this template.
As you complete sections of this template, please remove all italicized text in all sections of this template and replace it with your own text or you will lose points!
2.0 Sales Forecast
Briefly introduce the sales forecast section.
2.1 Sales Forecast
Here you should include a simple table showing the years and the total sales for each year, along with a brief explanation of why sales are expected to rise, fall, change, or stay the same in certain years. Provide a brief explanation of the sales forecast, indicating why you expect sales to rise or fall during the planning horizon. Your explanation should be consistent with the trends and changes in sales found in your table.
Year 1
Year 2
Year 3
Year 4
Year 5
Sales
2.2 Methods and Assumptions
Here you should describe how you arrived at your sales forecast in sect.
Your company recently reviewed the results of a penetration test.docxhyacinthshackley2629
Your company recently reviewed the results of a penetration test on your network. Several vulnerabilities were identified, and the IT security management team has recommended mitigation. The manager has asked you to construct a plan of action and milestones (POA&M) given that the following vulnerabilities and mitigations were identified:
The penetration test showed that not all systems had malware protection software in place. The mitigation was to write a malware defense process to include all employees and retest the system after the process was implemented.
The penetration test indicated that the data server that houses employee payroll records had an admin password of “admin.” The mitigation was to perform extensive hardening of the data server.
The penetration test also identified many laptop computers that employees brought to work and connected to the internal network,some of which were easily compromised. The mitigation was to write a bring your own device (BYOD) policy for all employees and train the employees how to use their devices at work.
Complete
the 1- to 2-page
Plan of Action and Milestones Template
. (Must use this template!)
.
Your company wants to explore moving much of their data and info.docxhyacinthshackley2629
Your company wants to explore moving much of their data and information technology infrastructure to the cloud. The company is a small online retailer and requires a database and a web storefront. Currently, only IT is over budget on database maintenance. The initial analysis points to significant cost savings by moving to a cloud environment.
Research
the differences between Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS).
Discuss
the differences between IaaS, SaaS, and PaaS. Give an example of the appropriate use of each of the cloud models (Iaas, SaaS, and PaaS).
.
Your company plans to establish MNE manufacturing operations in Sout.docxhyacinthshackley2629
Your company plans to establish MNE manufacturing operations in South Korea. You have been asked to conduct a cultural audit focusing on leadership behaviors of South Korea. The results of your report will be used for internal training for plant managers due to be reassigned to work with South Korean managers in a few months. You are aware of a high-collectivism culture with a Confucian code of ethical behavior in South Korea. What kinds of South Korean leadership behaviors would you expect to include in your report? Describe these in terms of interaction between the U.S. and Korean managers as well as interaction between Korean leader-followers.
By
Saturday, June 21, 2014
respond to the discussion question assigned by the faculty. Submit your response to the appropriate
Discussion Area
. Use the same
Discussion Area
to comment on your classmates' submissions and continue the discussion until
Wednesday, June 25, 2014
.
Comment on how your classmates would address differing views.
.
Your company just purchased a Dell server MD1420 DAS to use to store.docxhyacinthshackley2629
Your company just purchased a Dell server MD1420 DAS to use to store databases. the databases will contain all employee records and personal identified information (PII). You know that databases like this are often targets. The Chief Information Officer has asked you draft a diagram for the server and 3 connected workstations. The diagram must use proper UML icons.
- Research:
network topology to protect database server (Google Term and click images)
-
Create a diagram using proper UML
icon, the protects the server and the 3 workstations.
-
Include where Internet access will be located
, firewall and other details.
- The
body (Min 1 page)
- Provide a summary after the diagram how and why you topology should protect the database.
.
your company is moving to a new HRpayroll system that is sponsored .docxhyacinthshackley2629
your company is moving to a new HR/payroll system that is sponsored by a firm called Workday.com. You have been asked to oversee the stakeholder management aspects of this project. Identify some of the key stakeholders at your company and describe how you plan to keep them engaged during your year-long project. Be sure to include the appropriate methods since not all of your stakeholders are located at the HQ office in Herndon, VA.
.
Your company is considering the implementation of a technology s.docxhyacinthshackley2629
Your company is considering the implementation of a technology solution to address a business problem. As a member of the IT team for a manufacturing company, you were asked to select a product to address the identified needs, informing the stakeholders about its fit to the identified needs, and providing implementation details. Several past process changes have been unsuccessful at implementation and user acceptance. You will create two artifacts that communicate product information tailored to meet the needs of each of the following stakeholder groups:
• Audience 1: executive leadership of the organization, such as the CIO, CFO, etc.
• Audience 2: cross-functional team, including members from IT who will be implementing the product
.
Your company is a security service contractor that consults with bus.docxhyacinthshackley2629
Your company is a security service contractor that consults with businesses in the U.S. that require assistance in complying with HIPAA. You advertise a proven track record in providing information program security management, information security governance programs, risk management programs, and regulatory and compliance recommendations. You identify vulnerabilities, threats, and risks for clients with the end goal of securing and protecting applications and systems within their organization.
Your client is Health Coverage Associates, a health insurance exchange in California and a healthcare covered entity. The Patient Protection and Affordable Care Act (ACA) enables individuals and small businesses to purchase health insurance at federally subsidized rates. In the past 6 months, they have experienced:
A malware attack (i.e., SQL Injection) on a critical software application that processed and stored client protected health information (PHI) that allowed access to PHI stored within the database
An internal mistake by an employee that allowed PHI to be emailed to the wrong recipient who was not authorized to have access to the PHI
An unauthorized access to client accounts through cracking of weak passwords via the company’s website login
Health Coverage Associates would like you to
develop
a security management plan that would address the required safeguards to protect the confidentiality, integrity, and availability of sensitive data from the attacks listed above and protect their assets from the vulnerabilities that allowed the attacks to occur.
Write
a 1- to 2-page high-level executive summary of the legal and regulatory compliance requirements for Health Coverage Associates executives. The summary should provide
Accurate information on the HIPAA requirements for securing PHI
FISMA and HIPAA requirements for a security plan
Scope of the work you will perform to meet the Health Coverage Associates’ requests
Compile
a 1-to 2-page list of at least 10 of the CIS controls that provide key alignment with the administrative (policies), physical (secured facilities), and technical safeguards required under HIPAA to protect against the attacks listed above. Include corresponding NIST controls mapped to the selected CIS controls.
Write
a 1- to 2-page concise outline of the contents of the security management plan. Include
Policies Health Coverage Associates will need to manage, protect, and provide access to PHI
The recommended risk management framework Health Coverage Associates should adopt
Key elements Health Coverage Associates should include in its plan of actions and milestones
Cite
all sources using APA guidelines.
.
Your company has just sent you to a Project Management Conference on.docxhyacinthshackley2629
Your company has just sent you to a Project Management Conference on the latest trends in project scope management. When you return to work, you will have to provide a report at the staff meeting on what you learned.
In your initial post
, share some of the trends that you heard at the conference. Conduct research and use sources to support your findings. Be sure to acknowledge any sources you use.
.
Your company has designed an information system for a library. The .docxhyacinthshackley2629
Your company has designed an information system for a library. The project included a new network (wired and wireless), a data entry application, a Web site, database and documentation.
Design a generic test plan that describes the testing for an imaginary system, make sure to address unit, integration and system testing.
Create a one-page questionnaire to distribute to users in a post-implementation evaluation of a recent information system project. Include at least 10 questions that cover the important information you want to obtain.
.
Your company has had embedded HR generalists in business units for t.docxhyacinthshackley2629
Your company has had embedded HR generalists in business units for the past several years. Over that time, it has become more costly and more difficult to maintain standards, and is a frustration for business units to have that budget “hit.” The leadership has decided to move to a more centralized model of delivering HR services and has asked you to evaluate that proposition and begin establishing a project team to initiate the needed changes. The project team is selected, and you must now provide general direction.
.
Your company You are a new Supply Chain Analyst with the ACME.docxhyacinthshackley2629
Your company: You are a new Supply Chain Analyst with the ACME Corporation. We design specialty electronics that are components in larger finished goods such as major appliances, automobiles and industrial equipment. Manufacturing is outsourced to low-cost suppliers due to the significant labor contribution and closeness to electronic component suppliers.
Your product: ACME Corp. designs a leading-edge family of devices branded as “Voice Assistants.” These are add-on boxes that many OEMs are using as plug-and-play devices in a wide variety of Internet-of-Things products. They are also sold directly to consumers as after-market items, but only for IoT devices that were built with our proprietary data-port.
Figure 1: Product line of ACME Corp Voice Assistant IoT Add-on Boxes
Your task: Your Chief Supply Chain Officer (CSCO) is requesting a review of supplier-to-customer processes as related to recent growth in our company and increasing demand for faster responsiveness to customers. One alternative is to decentralize our inventory into regional Distribution Centers; however, our ERP system is currently limited in the data available to make some of these decisions – and the output reports are very antiquated. Starting off the process, the CSCO directed that your Analysis Team use population data to pro-rate our national sales data as a starting point. For this analysis, you are asked to focus only on the flagship product, Voice Assistant IoT Add-on Box, 4GB, SKU #123-456789. The challenge is now yours to complete some computations and interpret the results!
Your data: A detailed report from your ERP system along with secondary data from the U.S. Census Bureau (reference: https://www.census.gov/programs-surveys/popest/data/data-sets.html) is provided. (Note: Sales to Alaska, Hawaii and Puerto Rico are handled by a 3PL provider and therefore are NOT part of this analysis.) The consolidated EXCEL® file has incorporated several tasks already performed by the Analysis Team --- sort, cleanse, inventory optimization, etc. Other tasks remain for your team.
Detailed Requirements: Prepare a formal report summarizing your results and providing recommendations that are supported by facts. The required layout follows:
A. Supply Chain Management:
a. Identify a single key supplier and a single key customer for your product, including a brief description of their product.
b. Identify the proper type of business relationship that your company should have with the supplier and customer from Part A, above, then briefly describe the data that you would share with them.
c. When implementing Supply Chain Management with your #1 key supplier for the first time, create a timeline that lists each of the six SCOR processes in the order that you recommend implementation; include process leader (by job title), primary contact at supplier/customer (by job title), and duration to implement.
d. Briefly describe each of the four enablers of supply chain .
Your company has asked that you create a survey to collect data .docxhyacinthshackley2629
Your company has asked that you create a survey to collect data on customer satisfaction related to their health care experience at your hospital.
Assignment Details (4-5 pages)
Please Add Title to page
Page 1:
A brief summary of the health care issue/topic (wait time, medication errors, etc.)
Number and access of source to sample and population
Limitations of the survey (parameters)
Time line for completion of survey
Page 2: Survey Questions
Survey questions: Limit the questions to 10
Page 3: Compilation of Data
Time line for assessment and evaluation of data
Challenges faced during this process
Page 4: Results and Conclusions
Results of study
Conclusions and potential value of the findings
Reference page
Deliverable Length
4–5 pages
Title and reference pages
.
"Your Communications Plan"
Description
A.
What is your challenge or opportunity?
The topic I would like to present is pitching an Project idea for some investor to invest in my Women’s Resources center.(Voices Of Women)
B.
.
Why is this professionally important to you?
Goal
A.
What goal or outcome do you want to achieve with this communication?
I.
Is it clear, concise, and actionable?
Audience
A.
Who is you target audience?
What are the professional positions of the audience?
I.
What demographic characteristics will the audience comprise?
II.
What is your relationship to the audience?
III.
What background knowledge and expertise does the audience have?
IV.
What does the audience know, feel about, and expect concerning this communication?
V.
What preconceptions or biases do you possess that might prevent you from building rapport with your audience?
B.
What information is available about your audience?
A.
b.
c.
I.
What research/sources will you use to obtain information about the audience?
II.
What conclusions have you been able to draw about the audience?
C.
What tone will you
"Your Communications Plan"
Description
A.
What is your challenge or opportunity?
The topic I would like to present is pitching an Project idea for some investor to invest in my Women’s Resources center.(Voices Of Women)
B.
.
Why is this professionally important to you?
Goal
A.
What goal or outcome do you want to achieve with this communication?
I.
Is it clear, concise, and actionable?
Audience
A.
Who is you target audience?
What are the professional positions of the audience?
I.
What demographic characteristics will the audience comprise?
II.
What is your relationship to the audience?
III.
What background knowledge and expertise does the audience have?
IV.
What does the audience know, feel about, and expect concerning this communication?
V.
What preconceptions or biases do you possess that might prevent you from building rapport with your audience?
B.
What information is available about your audience?
A.
b.
c.
I.
What research/sources will you use to obtain information about the audience?
II.
What conclusions have you been able to draw about the audience?
C.
What tone will you use to convey your message?
I.
Is the setting casual or formal?
II.
Is the communication personal or impersonal?
Key Message
A.
What is the primary message you must convey to your audience?use to convey your message?
I.
Is the setting casual or formal?
II.
Is the communication personal or impersonal?
Key Message
A.
What is the primary message you must convey to your audience?
.
Your community includes people from diverse backgrounds. Answer .docxhyacinthshackley2629
Your community includes people from diverse backgrounds. Answer the following questions related to how culture affects nutrition.
1. How does your culture shape decisions that you make about nutrition? (Culture includes history, values, politics, economics, communication styles, beliefs, and practices.)
2. Describe at least 1 different cultures present at your community. How do these cultures impact food choices?
3. Describe how you interact with someone from another culture related to diet. Provide specific examples.
4. Assume that you are preparing a Thanks Giving dinner for a group of your classmates that represent a variety of cultures. Describe how you will prepare the menu and set the table. Include how you will address food safety at the picnic.
Explore ways to address the problem of food insecurity in your community.
1. What programs are available to meet the nutrition needs of individuals in the area?
2. What types of options exist in the area to purchase food?
3. What role do you believe society should take to ensure that individuals have access to adequate healthy food?
4. What do you see as your role in the community related to proper nutrition?
.
Your Communications Plan Please respond to the following.docxhyacinthshackley2629
"Your Communications Plan"
Please respond to the following:
Provide a brief overview of your Strategic Communications Plan. Include a short description for each of the following
in bullet point format
:
- The purpose of the communication
- Your goal
- Audience
- Key Message
- Supporting Points
- Channel Selection
- Action Request
Note:
Remember, feedback is a powerful and essential tool. Thoughtful, useful feedback is specific. It combines suggestions for improvement with the recognition of good ideas. When you offer feedback, you should contribute new ideas and new perspectives to help your peers learn and move forward.
.
Your Communication InvestigationFor your mission after reading y.docxhyacinthshackley2629
You are to observe human interaction for 15 minutes in a public setting, noting details of two people's conversation without interrupting. You should describe the communication environment and identify elements of the transactional communication model. Finally, post a brief report on the discussion board, and reply to two classmates' posts with empathetic perspectives on their observations.
Your Communications PlanFirst step Choose a topic. Revi.docxhyacinthshackley2629
"Your Communications Plan"
First step: Choose a topic. Review the Communication Challenge Topics and choose one that is relevant and interesting to you. Make sure to review the examples and anecdotes that follow each topic in this document. You can also find this information under the Course Info tab.
Second step: Review the Strategic Communication Plan example. Your plan should mirror this example in format and length. You can also find this example under the Course Info tab.
Third step: In this discussion, please respond to the following:
Part 1: What is your topic?
Part 2: Provide a rough draft of your Strategic Communications Plan for peer review and instructor feedback. Your draft should include enough detail that we can provide strong constructive feedback and input.
COM510 ASSIGNMENT COMMUNICATION CHALLENGE TOPICS
In the world of business, we can create opportunities through strategic communication. Throughout our professional careers, there are key events that raise the stakes of our communications approach.
WHAT YOU’LL DO
1) Review the Communication Challenge Topics and their accompanying case study examples.
2) Select 1 topic that is professionally relevant for you.
3) Use for your COM510 assignments (the topic you have selected, not the case study example).
Note: If there is another challenge or current opportunity in your professional life that is more relevant for you, you may choose a topic that is not on this list. Keep in mind that the communication challenge you select must in- clude both written and verbal communication elements to meet the needs of this course. (Your professor must approve your selection before you proceed.)
1
Examples of each scenario are provided to demonstrate what thoughtful, professional communication would look like in each of these situations. These are only examples and should not be used for completing the assignment. You can create and establish all necessary assumptions. The scenario is yours to explain.
COMMUNICATION CHALLENGE TOPICS
Choose one of the following topics for your assignments.
• Internal Promotion Opportunity
• New Job Opportunity Interview
• Running a Meeting
• Coaching Your Direct Employees
• Pitching a Project Idea
INTERNAL PROMOTION
Seeking a promotion from within your company is one opportunity in which strategic communication could mean the difference be- tween success and failure. If you choose this scenario, you’ll need to create both a written and a verbal (audio or video) communica- tion. These elements should explain why you are the right person for the internal promotion while addressing potential questions you might need to answer as part of the process.
Things to Consider
• Have you checked the listings on your company’s job board lately?
• Is there a new position you would like to secure?
• Have you taken on more responsibility at work?
• Have your outcomes been positive?
• Do your job title and job description match what you do? .
Your coffee franchise cleared for business in both countries (Mexico.docxhyacinthshackley2629
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10-3 Term Paper Submission QSO-680 Seminar in.docx
1. 10-3 Term Paper Submission QSO-680
Seminar in Project Management
QSO-680
Seminar in Project Management
Southern New Hampshire University
10-3 Term Paper Submission
Tower Replacement Parts Project
Katie M. O’Brien
June 3, 2014
I work for a company that produces super nickel alloy
powder for jet turbine engines. For use in this term paper I will
call this company Metal Powder. I am the continuous
improvement manager at Metal Powder. It was recognized in
early 2011 that our atomization tower cleaning process needed
to be streamlined to speed up cleaning time and decrease
internal process time to be able to produce more powder heats
in a year. The atomization tower is 60 feet tall and 24 feet in
diameter. Metal Powder produces three separate alloys. When
2. a new alloy is put in the schedule to be made Metal Powder
must tear down the atomization tower and clean every part and
the entire tower to a white glove inspection before beginning
the next alloy.
The tower cleaning is currently taking 3 to 4 days
depending on the amount of buildup of atomized powder on the
parts. As Metal Powders demand increases in the next six years
it is imperative that Metal Powder turn the tower around faster
and faster to gain additional capacity. Through the use of setup
reduction it has been determined that a total of 84 parts at a cost
of around $100,000 can reduce the cleaning time by one eight
hour shift. This is a gain of 3 more “heats” of powder every
clean. There are 10 to 12 cleanings per year which could be a
potential gain of 30 to 36 heats per year.
This application term paper will use the five phases of
project management to implement the use of the new parts and
ensure that the goal of saving one shift will be recognized. A
team was selected of operators, engineers, production
supervisor, continuous improvement, and maintenance
personnel to help manage the project as resources. The
breakdown of roles in the responsibility matrix is in Figure 1.
Figure 1: Responsibility Matrix
The project team created the Project Charter seen in Figure
2.
Figure 2: Project Charter
Project Information
Project Manager
Katie O’Brien
Project Sponsor
General Manager
Project Description
Determine and implement duplicate parts to be swapped out
during atomization tower cleaning to optimize process and
reduce downtime.
Project Scope
3. Business Purpose, Objectives and Goals:
Metal Powder demand is going to increase two fold by 2020.
To rise to this challenge Metal Powder must reduce downtime
and increase capacity.
Problem/Opportunity Statement:
The problem of
3 to 4 days of downtime during an atomization tower clean
affects
Production and Quality departments and capacity
The impact of which is
Downtime of 30 to 36 days per year to clean the tower
A successful solution would
Be to reduce tower cleaning time by one 8 hour shift to gain 30
to 36 heats per year.
Constraints
Inclusions:
All parts that are not permanently connected to the tower or by
a twisting fixture.
Exclusions:
Parts that are permanently affixed to the tower or are a safety
risk to remove and reinstall.
Key Assumptions:
Parts will be stored on site and cleaned external to the process
by production operations. All parts over 25 pounds will need a
plan for movement.
Project Dependencies:
This project is dependent on engineering and maintenance
support to execute storage locations along with an upgrade to
the 3rd floor airwall and any fixtures needed for transport of
parts of 25 pounds.
Key Risks and Key Issues:
Timing for installation of 3rd floor airwall along with quoting
and receipt of parts for management of storage and swap out of
parts.
Critical Success Factors
4. Critical Success Factor
Key Success Indicator
Action Steps to Assure Success
Decrease cleaning time by one eight hour shift
Cleaning time reduced to 3 days
Proper storage locations along with robust standard work to
ensure process runs smoothly
Stakeholder and User Description
Key Stakeholder Descriptions:
Key Stakeholder
Function Represented
Production
Cleaning of parts
Quality
Inspection
Maintenance
Repair
User Summary:
End User Types
Impact Description
Stakeholder
Operators
Will perform movement of parts, swap out and external cleaning
Production
Quality Personnel
Will review cleaning at intermediate steps and then at
completion
Quality
Approvals
Documented Project Charter approvals are required from
designated approvers.
Role/Name
Approval Date
5. Project Sponsor:
Production Manager:
(PROJECTinsight, 2014)
The project team prioritized the project as a must complete in
2014. This project is linked directly to capacity needs for
future demand. The project cost for materials will be $100,000;
additional cost will be in resources. The list of parts for
duplication can be seen in Figure 3.
Figure 3: List of parts to be replaced
The work breakdown structure for implementation of the
new parts and standard work is seen below in Figure 4.
Figure 4: Work Breakdown Structure
1.0
Tower Replacement Parts
1.1
Identify Parts to Replace
1.2
Order Parts
1.3
Determine part storage locations
1.6
Training
1.4
Install Air wall and racks
1.7
Collect
Data
1.8
Evaluate new times compared to previous cleaning times
6. 1.6.1
Equipment
1.6.2
Production
1.6.3
Maintenance
1.8.1
Test & Measure
1.8.2
Support Process
1.1.1
Perform Set Up Reduction
1.2.1
Verify drawings are correct
1.2.2
Quote Parts
1.3.1
Quote & Replace air wall
1.3.2
Determine quality requirements for storage
1.5
Create standard work
Based on the work breakdown structure above the
following resource tasks have been distributed to the following
teams; Maintenance, Operator, Production Manager, Continuous
Improvement and Engineering. All resources were informed of
responsibilities in a project launch meeting. The responsibility
matrix was reviewed and agreed upon by all resources and
stakeholders. In addition, due to the importance of this project
Monday, Wednesday, Friday update meetings will be held at
7. 8am. The frequency of these meetings may increase or decrease
depending on the status of the project. Timing and schedule are
of the utmost importance. Therefore the schedule is to be met
at all costs. The detail of the work breakdown structure is
being used to minimize scope creep along with the use of a
project charter.
The project is to be completed in three months with a
$100,000 already spent toward the replacement parts. Any
additional costs will be in the fabrication of storage racks, the
3rd floor air wall and labor.
Unfortunately due to the size and management structure of
Metal Powder only engineering and continuous improvement
will be working on this project fulltime. Resources from
Maintenance and Production will be pulled in as they are
needed. Due to the phases in the work breakdown structure this
should not create an issue for schedule. When standard work is
to be written and finalized all resources will be needed. All
parties or a representative will be required to be in update
meetings.
The project was launched on January 13, 2014 initial
stages of the project such as evaluation of part drawings and
quoting went well and was on time. As the project approached
the storage location evaluation issues with resources being
available to evaluate and determine these locations was not
available which delayed the determination of locations. The
project was able to execute the quotes and installation of the 3rd
floor air wall with support from maintenance at the same time
issues were developing with storage locations.
As of March 10, 2014 not all storage locations had been
determined. The sequence of tasks shifted slightly to ensure
that the scheduled was met. I met with quality to determine all
the locations for storage that were not acceptable from a quality
perspective. In addition maintenance evaluated all parts over
our 25 lb. lifting limit and created carts and lifting mechanisms
for easy install and transport to the tower and back to the
storage locations.
8. By March 31, 2014 determination of all storage locations
was complete. The next task for completion was standard work
which took the input of all stakeholders and resources.
Standard work was created not only for the safe swap out of all
parts and reinstallation but also for the cleaning of the parts
external to the tower cleaning process. This standard work
needed to be robust so a dry run of the replacement and
cleaning process was done to document with pictures and
understand the time and movement of parts and personnel that
would affect the success of ensure one shift of time was saved.
This process took longer than expected. The initial thought of a
dry run has not been captured in the project charter or scope.
This created scope creep for the project and a delay in the
schedule. It was however, recognized that this was a must do to
ensure that the parts were swapped our properly, safely and
ensure quality the first time.
Therefore, the schedule was extended on week to April 21,
2014 for completion. This caused an instant miss on the
schedule portion of the project and scope creep. But it was
recognized by all parties that this task could not be rushed.
Once standard work was solidified training of production and
maintenance regarding the standard work and equipment
utilization was performed and completed on time.
Once the standard work and training was completed the
new process was performed during the next turnaround which
was April 14, 2014. Data was collected for times studies and to
ensure that the deliverable of an 8 hour shift savings was
recognized. The tower clean was completed in less than 3 days,
in 69 hours to be exact on April 16, 2014. The project was
completed two days over schedule prior to the scope creep and 3
days ahead of the recalculated schedule.
See the project closure report in Figure 5 for the results of
the project based on deliverables and scope.
Figure 5: Project Closure Report
Project Name
Tower Replacement Parts
9. Date
April 17, 2014
Executive Sponsor
General Manager
Project Manager
Katie O’Brien
Schedule
Planned Start Date
January 13, 2014
Actual Start Date
January 13, 2014
Planned End Date
April 14, 2014
Actual End Date
April 16, 2014Appropriation History Fiscal Year
Amount
Funding Source(s)
2011
$100,000
Corporate
Scope VerificationRequirements Review
Yes
No
Explanation/Notes
Were the project objectives (expected outcomes) accomplished?
x
x
Were all Deliverables submitted and accepted?
10. x
x
Have all contracts been closed?
x
x
Have all final payments been made (i.e., invoices paid)
x
x
Has adequate knowledge transfer been completed?
x
x
Phases
Completion Date
Goals/Objectives
ResultsInitiation:
3rd Quarter 2013
Develop Project Charter and Project Management Plan.
Project approved.Planning:
March 2014
Develop storage locations
Slight scope creep during delay in the project sequence of tasks
changed.
March 2014
Change of Scope: Decided to do a dry run of standard work to
ensure process was correct. Not an original part of the plan.
Dry run complete and standard work edited and confirmed for
all stake holders.
Implementation:
April 2014
Fully deployed new standard work and part replacement
11. process.
Tower cleaning completed in 69 hours.
Closeout:
April 2014
Closeout of project
All standard work complete. Process being used going forward.
Project Sign Off
The signatures below certify that this project has been
completed in accordance to the specified budget, schedule,
scope, and achieved the intended outcome.
Stakeholders
Name: Signature
Date
Project Sponsor
(or Designee)
General Manager
April 20, 2014
Project Manager
Katie O’Brien
April 20, 2014
(State of New Mexico, 2011)
References
Larson & Gray. (2014). Project Management: The Managerial
Process. New York City, NY: McGraw Hill.
PROJECTinsight. (2014). 5 Basic Phases of Project
Management. Retrieved May 16, 2014, from PROJECTinsight:
http://www.projectinsight.net/project-management-basics/basic-
project-management-phases
State of New Mexico. (2011). Project Closure Example.
Retrieved May 28, 2014, from
www.doit.state.nm.us/pcc/docs/.../DoIT%20Project%20Closeout
12. .doc
1
FloorDescriptionCurrent StateFuture State
42 Piece Liner
4Liner
4Valve
4Valve
4Torit Filters
4Liner
3Liner
Main DeckBowling Ball
Main DeckSealing Door
Main DeckSight Port Pass Throughs
Main DeckSealing Door Cartridges
Main DeckLocking Pins & Cartridges
Main DeckFurnace Cones
Main DeckSealing Door Arm
6
Pressure Port (Hibon
Sensors)
$400
5Valve$500
5Elbow
5Cyclone Top
5Cyclone Body
5Cyclone Cone
5Valve
5Spool
5Can
5Valve$400
5Pressure ReliefStock Room
13. 5
Flange and Hibon Port Sensor
Manifold
$3,000
4Top SectionIncluded in 25K
4Bellows$1,000
4Elbow
4Spacer
4Center Section
4Top Section
4Outlet Elbow
4Rupture DiskStock Room
4Probe$300
4Probe$300
3Pipe$3,600
3Bellows$1,000
3Elbow
3Deflector Cone
3Elbow$1,250
3Elbow$1,250
3Vortex Breaker$4,500
3Vortex Adapter$2,200
36" Pipe$1,700
Main DeckElbow$1,250
Main DeckBellows (2)$700
Main DeckElbow$1,250
Main DeckPipe$1,700
Main DeckBellows$700
Main DeckElbow$1,200
Main DeckTC and Flange$300
Main DeckOutlet Baffle $2,500
Main DeckFront Port Shields (2)$1,000
Main DeckRear Port Shields (3)$1,500
Main DeckLance$1,000
External Part Replacement
$15,000
22. · New physical building
· Interior fit-out
· Telecommunications
· 1200 sq m premises near city centre with outdoor facilities,
parking and signage
· Open plan environment with 5 offices, 3 meeting rooms and a
staff games room
· Voice / data telecoms infrastructure and video conference
facilities
New financial system
· Accounts payable module
· Accounts receivable module
· Payroll module
· A new system module which enables staff to quickly enter
accounts payable transactions
· A new system module which enables staff to quickly enter
accounts receivable transactions
· A new system module which enables staff to quickly enter
payroll information
New customer complaints process
· Complaints website
· Complaints resolution process
· Complaints measurement process
· New website with customer complaints forms, a complaint
31. Resource Plan
Summarize the duration and effort required for each project
team member, as follows:
Role
Start Date
End Date
% Effort
Project Role
xx/yy/zzzz
xx/yy/zzzz
xx/yy/zzzz
A detailed Resource Plan will be drawn up during the
“Planning” phase of this project.
Financial Plan
Summarize the project budget approved (within the Business
Case) as follows:
40. Table of Contents
Royal Stone Veneer: The Application of Project Management
Principles to a New Product
Introduction3
Defining3
Goals3
Specifications4
Figure 1: Priority Matrix4
Figure 2: Responsibility Matrix6
Planning8
Schedule8
Budget8
Risk10
Executing10
Works Cited12
Royal Stone Veneer: New Product Development
ProjectIntroduction
In the building products industry there is a great need to supply
the customer with a cheaper alternative to traditional exterior
cladding products (i.e. wood and stone). The Royal Stone
Veneer project is an attempt to penetrate the portion of the
building products market that relates to stone by introducing a
quality, cost competitive, and a less labor intensive product
installation “stone-like” product. The introduction of such a
product will spur growth in our business so that we can continue
to grow and be a profitable organization. DefiningGoals
As a start to defining this project upper management had set a
few goals that the project must meet in order to be viable within
our organization. The first was that this product had to be
innovative. There are other polymeric stone veneer products in
the building products market currently, but this product must be
easily differentiated from other like products currently on the
market. The second goal was to promote sales of our existing
products along with this new product to allow us to sell the new
product along with more of our existing products. The third
41. goal was that the new product must be one that will allow the
company to make a profit and allow us to take market share
away from our competitors in this product category along with
our existing line of products. As a fourth goal which is actually
a required goal for every project within our organization is that
the project must be completed in a safe and environmentally
friendly manner.Royal Stone Veneer: New Product Development
ProjectSpecifications
In order to ensure that our needs for this project were
clearly defined the project manager wrote a “Scope” document.
This document outlines the requirements for all facets of the
project. The outline defines manufacturing method, internal or
external manufacturing, material type(s), what parts will be
needed to make this product viable to the home exterior
cladding market, market research to be completed, code
compliance testing, and beta testing to be conducted toward the
end of the project.
Another important point in the defining phase was the
development of the priority matrix. The priority matrix gives
the project team an overview of what management will accept in
terms of the project time to completion, the performance or
how closely the project will meet the requirements, and if the
project must be completed within the budget or if a cost overrun
is acceptable. The following represents the priority matrix that
defined the Royal Stone Veneer Project:Figure 1: Priority
Matrix
Time
Performance
Cost
X
Constrain
43. Royal Stone Veneer: New Product Development Project
The priority matrix that was developed for this particular
project is one that gives a project team freedom to be creative in
the development process of the product. Under the accept
criteria of the matrix is cost. Since management has indicated
that cost is not constraining this project the team has the ability
to experiment or “ooch” (Heath, 2013) with different designs
that may enhance the look or function of the product and make
this one of a kind product stand out even more than it would
without enhancement. The term “ooch” was used in the last
sentence; ooching is the process of conducting small
experiments to test a given hypothesis (Heath, 2013). In the
case of this project ooching is required to determine the
coloration of the product; this would only be a small portion of
the experimentation that is required for the overall project.
The fact that the project matrix for this project has
performance as the constraint and time as the enhancement
criteria also foster a good project environment for a new
product development project. Time being under the
enhancement criteria grants the team ample time so that the
development of the product is not rushed, but does not give the
team an unlimited amount of time to complete tasks. Time
being the criteria that can be enhanced is management’s way of
saying that the team is given an allotted amount of time to
complete the project, but we would rather have this project to
market sooner than later. This may not be the case in all new
product development projects, but this project must have some
flexibility in the time to completion.
Performance being the constraint of this project is
completely understandable. This product being a new and
unique product makes the need for the product to be made to the
44. specification of the utmost importance. In this project
specifically there was a fair amount of
Royal Stone Veneer: New Product Development Project
market research completed so that our company could
understand the needs and wants of our customers. Getting the
feedback from the customer and applying what we have heard to
the specifications of the project is important to the success of
the project. Performance as the constraint, especially for this
project, is the best criteria to ensure that the product will meet
the customer’s needs and wants.Figure 2: Responsibility Matrix
Responsibility Matrix For RSV Project
Deliverables
Design
Development
Purchasing
Quality
Testing
Third Party Manufacturer
Project Manager
Panel Design
1
2
3
4
Accessory Design
1
2
3
4
47. Figure 2 shows a modified and truncated version of the
responsibility matrix that was developed for the Royal Stone
Veneer project. I was asked by management not to use the
actual matrix that was developed for this project. The matrix
shows that design and development are responsible for or are in
a support role for each task. This may not be the ideal situation
for a
Royal Stone Veneer: New Product Development Project
project of this size and scope, but other than the third party
manufacturers that are performing work in the project the team
consists of five members. Two engineers, one representative of
quality/ product development, one representative of purchasing,
and the project manager. Having so few team members has
made the decision making process much easier throughout the
project. We don’t have to deal with as many different
personalities which has made any conflict that has arisen very
easy to resolve without ruffling too many feathers in the
process.
The matrix organization structure for this project is a
balanced matrix. The project manager developed the overall
scope and plan for the project while the functional (Engineering
Manager) is making the determination as to how the work will
be completed. For this project this type of structure has worked
well. Since 60% of the team members are direct reports to the
functional manager the project has progressed quite well. The
functional manager in this case has a great interest in seeing
this project to fruition, so the other team members are also on
board with the manager’s goals. Where this has been
disadvantageous is with such a small team that is not totally
dedicated to the project, tasks frequently take a little longer
than they would if there were a larger team with more members
to aid in completing the work. Another disadvantage to the
using the matrix structure in the case of our company is the fact
that resources are shared across projects. This would normally
be a strength, but with a small group that works on projects in
48. our company we tend to not always be able to dedicate the time
that may be necessary to ensure that the work is being
completed. Most of the team members are working on three or
more projects at one time along with performing their day to
day tasks which explains why tasks may not get completed as
quickly as they normally would if there were a dedicated team
to complete project work.
Royal Stone Veneer: New Product Development
ProjectPlanningSchedule
The schedule for this project is a resource-constrained type
of schedule. The project team has very few members internally
that are performing the design and development tasks with a
third party manufacturing the product. Looking back at figure
1, this is why management has determined that the time is a
priority that cannot be constrained, but if possible could be
enhanced. The schedule for this project is not detailed to the
extent of a traditional project. The ES, LS, LF, and EF are not
defined and the team is unsure of which activities have slack as
an example. After studying the application of the previously
mentioned items in the QSO-680 course I now see that although
the Royal Stone Veneer project is not employing this method,
the use of the methods would likely make the project progress a
little more smoothly.
The schedule for the project is developed in a project
management software called Smartsheet. Similar to Microsoft
Project, Smartsheet allows the user to enter tasks with dates,
predecessors, and resource assignments. MS project has more
features and functionality than Smartsheet, for example, in MS
project the user has the ability to create network diagrams and
perform earned value analysis which is not available in
smartsheet. Having a schedule that outlines the project
activities, completion dates, and resource assignments has
allowed this project to stay on pace to complete on
schedule.Budget
With the development of artist renderings and physical
prototypes of the product we were able to conduct a rather
49. extensive amount of market research. This research allowed us
to get feedback from contractors, architects, and homeowners as
to what the product needed to be. We
Royal Stone Veneer: New Product Development Project
were able to determine at what price point this product would be
able to be sold at, what types of coloration were needed to
satisfy the needs of the American market, and how the product
must perform in order for it to be viable in the home exterior
cladding market. The market research was the first phase in
planning the project; once the research was completed we now
have the requisite information to develop a plan for the
development and introduction of a product that will be well
received in the market.
Once all of the research information had been collected the
team had to make some determinations as to how this product
would be manufactured. Could it be done via a manual process?
Would automation get the product to the price point we need?
Would automation be too large of an initial investment? Our
scope document was sent to multiple suppliers along with a
request for proposal. Once the proposals were received we were
able to make a determination as to which direction we must go.
The project manager developed a budget consisting of cost of
automation, development costs, tooling costs, man hours, and
code compliance testing. Our company requires that each larger
project go through a stage gate process where the project budget
and plan are reviewed by a committee that consists of mostly
upper management. During this meeting the committee
approves or disapproves the budget for the project. The budget
numbers given in this part of the process are purely budgetary; a
more detailed time-phased
budget is created after the committee gives the go ahead for the
preliminary budget requested. The term time-phased budget is
used loosely when defining the budget for this project. The
budget is broken down by work package but is not as detailed as
how much will be spent per week. The budget is tracked on a
spread sheet that shows the spending per the schedule of
50. Royal Stone Veneer: New Product Development Project
activities which is like a time-phased budget. We are able to
track our spending per activity and this sheet is viewable by a
select group of senior managers which allows them to see the
progress of the project in terms of spending. This being a
somewhat large capital project there are requirements that the
budgeted dollars must be spent by the scheduled date.Risk
With any project there are risks that could be detrimental
to the project, risks are an inherent part of projects; whether it
is a cost overrun, a delay in the build of a piece of equipment,
or delayed raw material delivery there are many possible risks
related to project tasks. My company has taken a more formal
approach to risk management, meaning that some of the risk
assessment and mitigation procedures are used but the methods
are not followed to the letter of the law. There are contingency
plans in place to allow the project to continue if the first option
is deemed to not be viable or will not allow the product to
achieve the required performance. As a short example the
product that this project is aimed at developing must have
colorant applied to the surface. In our scope there is a section
that calls for an automated decoration machine. As a
contingency plan for the coloration or decoration of the product,
a manual method of decoration can be used in order to achieve
the appropriate level of coloration. We are relying on our
contingency plans as risk mitigation which would not suffice in
an organization that is any level above formal i.e.
institutionalized (QSO-680 "Module Ten Lecture"), but this
method has worked quite well up to this point in the project.
Executing
Currently this project is in the heart of the execution phase. All
planned activities have begun. Although there is a single team
member that has been given the title of project managerRoyal
Stone Veneer: New Product Development Project
RSV Project 11
51. each team member has taken on the task of keeping everyone
abreast of the status of the project tasks to which they are
assigned. A standard template for status report is used on a bi-
weekly basis. This form includes what activities have been
completed since the last report and what activities will need to
be completed for the next report. Each status report contains a
snapshot from each of the Gantt charts that apply to your tasks
and the amount of dollars spent on the tasks. Once the status
reports are complete the project manager reads them all and
gives the project sponsor (general manager) an overall update of
how the project is progressing. There is also a project sheet
that is visible to all team and the project sponsor that shows the
progression of the project from a capital spending perspective.
Both the status update and the project sheet have been
instrumental in keeping everyone informed as to the status of
the project.
Royal Stone Veneer: New Product Development Project
Works Cited
(n.d.). Retrieved from http://pmstats.dis.arkansas.gov/meth/07-
execution%20phase.pdf
Heath, C. &. (2013). Decisive "How To Make Better
Decisions". New York: Crown Business.
Larson, E. W., & Gray, C. F. (2014). Project Management "The
Manegerial Approach". New York: McGraw-Hill Education.
Olvey, P. (2012). Royal Stone Veneer Project Scope. Columbus,
OH, United States of America.
QSO-680 "Module Ten Lecture". (n.d.). New Hampshire.