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50 themes

                                                 1001 stories
                                                      200 experts




                                                        Mette Bom
                                                Campaign advisor
                                                Ministry of Culture
                                                 1
                                                         Denmark
European Heritage Forum, Cypres , 15/10 2012.
agenda
1.what is 1001 and why?
2.our time – a shift of paradigms
3.1001 statistics
4.campaigning heritage in a social
media reality
5.elements in the 1001-campaign
6.good advice is free (today)
                          2
1. what is 1001 stories about
Denmark?




                          3
A place where users tell us new stories about
places in Denmark…




The police head quarters -Cph



  21-03-13                           4
And develop content..
  ”Would it be possible to download the
  stories as podcasts? Because then my
  costumers can listen to them all the way
  from the airport”

  Limousine driver
  - Cph



                                  5
…and comment on each others stories




                                      6
why a user driven website?



                     7
to:
• engage the younger crowd?
• get out of the museums
• share data
• boost Danish culture tourism
• engage local people
• reach people where they are




                                 8
The philosophy of the site…



     Diverse
                               Extensive


                                           Democratic
                       Open


Movable
We want to move ourselves and
our users from…



                       10
… the traditional approach to heritage
… to a modern and interactive
approach.




                           12
so we will
move
something
in our
users – in
order for
them to
move us
forward…
we wanted to show people
that heritage is diverse
- So we adopted a broad
heritage understanding.


                      14
From the local grill the airport…
…from grill bars




   21-03-13                         15
To world
heritage…




            16
from twin passage
graves…
to Roskilde festival
2. our time – a shift of paradigms
more questions than answers…
  ”No one company, no one specialty, no one
  individual has all the answers to address the
  fundamental changes taking place. The
  changes are too sweeping, too fast moving,
  too complex for anyone to talk in absolutes.
  We're still in the early stages of a media
  disruption that affects marketing
  communications in ways yet be fully
  understood” Chris Perry, Advertising Age
Social media mark the change in
paradigms in:
 • communication: from push to pull
   information
 • competition: from heavy competition to
   knowledge sharing.
 • democratic interaction: class, race, sex,
   age and social differences are eliminated –
   everybody can participate
Communication: from hierachical one-way
communication




                            22


   21-03-13
to a bazaar like communication…
               To the bazaar




                             23
Competition:
From company secrets to company-
sharing
• ReBrick - a social media platform where
  adults share and talk about the LEGO they
  build
• Starbucks – 31.898.834 people talking about
  coffee and recipees
a shift in democracy…
freedom
to elect
own own
dictators!
Out reach democracy
• 8 million people
  watched Obamas 37
  min. speech on race at
  youtube, 1 mio on his
  own page
• 7 mio. saw him dance
  at the Ellen show
3. 1001 statistics
– return on online investment?
Site:
•7.35 mio. Dkr. from funding
•3 mio. Dkr project management
•500.000 Dkr for beta-development
App:
•350.000 Dkr for iPhone & Android app
•500.000 Dkr for routes
•100.000 Dkr annual budget 2011 og
2012
•   +30.000 monthly users (increasing)
•   1500 new profiles
•   900 new places
•   10.000 pictures
•   4.000 comments
•   2.163 tags
•   1.717 links
•   9.000 iPhone app + 4.000 Android
•   1.281 dk Facebookfans, 800 users
•   8.000 external links
•   70 active widgets
several platforms
• WWW
• 1001stories.dk (eng)
• mobilsite,
  iPhoneapp+ Android
• Widgets/iframes
• Webservices DR,
  DBC
• GPS
• Facebook
• Nyhedsbrev, Rss
  feeds, podcast
• YouTube
• Google Adwords and
  SEO                           32
                                     32
UK- site – who are our users?




                           33
International users:
•63% of traffic at the UK-site
•25% are returning users
•Come from Google (.com, .dk, .de, .se,
.co.uk) Facebook, VisitDenmark og Wikipedia
•Traffic has increased by 376% (March 2012)
compared to November 2010.
4. Campaigning heritage in a social
media reality…
Traffic and users don’t come
easy no matter how exciting
        your content is
You have to work
for it
5. elements in the 1001-
campaign
• a detailed PR-plan
• use celebrities!
• press work – local
  and national
• talk about the site!
• new developments:
  apps and routes
• new campaigns
• new press work
• linkbuilding
new campaigns ”European stories”




                               40
More elements : Partner collaborations via
widgets & webservices
                                      municipalities
              VisitDk local sites

                       Danish
                       Broadcasting
                       Cooperation




  museums
                                       42
More elements : SEO og linkbuilding
Links from other sites are vital for your
traffic!

                          Juli 2010- Jan 2012
                          90.869 besøg fra
                          2.018 henvisninger!




                                        43
Where do our users come
from?




  Henvisninger blev hovedsageligt skabt via
  SEO og regulær link building                44
Other sites like 1001:
www.platsr.se and
www.digitaltfortalt.no




                         45
All over the world – the same trend
Google art project
Europeana.org




                                 46
6. good advice is free (today)
Use social media to:
• Communicate directly with your
  users
• Increase visibility on many
  platforms 24/7
• Fundraise
• Listen to the grapvine
• Change attitudes
• It’s easy and cheap
don’t use social media if you:



• don’t have the time or resources to
  respond
• only want to make small ”like”-
  revolutions
• are secretive and don’t want to
  share your knowledge
Social media is:
•a place for grooming
(Robin Dunbar)
•a place to be attractive
to others
•and socialize
Other advice for social media campaigning:
•   make language versions
•   think about your operating budget
•   begin tracking and SEO
•   linkbuild to other large sites like wikipedia
•   make webservices, widget & share, share, share
•   tailor your message
•   try new stuff
•    ask and use your users
laugh!
And remember:
”There ain’t no such thing as a free lunch”
Users are nice but needy:
Love them, lead them, listen to
them, engage them




                           54
Thank you!
  See you at:

  www.1001fortællinger.dk
  www.1001stories.dk
                “The more you know, the more
                you care & the more you share.”




                                 55

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1001 Cyprus heritage forum 2012

  • 1. 50 themes 1001 stories 200 experts Mette Bom Campaign advisor Ministry of Culture 1 Denmark European Heritage Forum, Cypres , 15/10 2012.
  • 2. agenda 1.what is 1001 and why? 2.our time – a shift of paradigms 3.1001 statistics 4.campaigning heritage in a social media reality 5.elements in the 1001-campaign 6.good advice is free (today) 2
  • 3. 1. what is 1001 stories about Denmark? 3
  • 4. A place where users tell us new stories about places in Denmark… The police head quarters -Cph 21-03-13 4
  • 5. And develop content.. ”Would it be possible to download the stories as podcasts? Because then my costumers can listen to them all the way from the airport” Limousine driver - Cph 5
  • 6. …and comment on each others stories 6
  • 7. why a user driven website? 7
  • 8. to: • engage the younger crowd? • get out of the museums • share data • boost Danish culture tourism • engage local people • reach people where they are 8
  • 9. The philosophy of the site… Diverse Extensive Democratic Open Movable
  • 10. We want to move ourselves and our users from… 10
  • 11. … the traditional approach to heritage
  • 12. … to a modern and interactive approach. 12
  • 13. so we will move something in our users – in order for them to move us forward…
  • 14. we wanted to show people that heritage is diverse - So we adopted a broad heritage understanding. 14
  • 15. From the local grill the airport… …from grill bars 21-03-13 15
  • 19. 2. our time – a shift of paradigms
  • 20. more questions than answers… ”No one company, no one specialty, no one individual has all the answers to address the fundamental changes taking place. The changes are too sweeping, too fast moving, too complex for anyone to talk in absolutes. We're still in the early stages of a media disruption that affects marketing communications in ways yet be fully understood” Chris Perry, Advertising Age
  • 21. Social media mark the change in paradigms in: • communication: from push to pull information • competition: from heavy competition to knowledge sharing. • democratic interaction: class, race, sex, age and social differences are eliminated – everybody can participate
  • 22. Communication: from hierachical one-way communication 22 21-03-13
  • 23. to a bazaar like communication… To the bazaar 23
  • 24. Competition: From company secrets to company- sharing
  • 25. • ReBrick - a social media platform where adults share and talk about the LEGO they build • Starbucks – 31.898.834 people talking about coffee and recipees
  • 26. a shift in democracy…
  • 28. Out reach democracy • 8 million people watched Obamas 37 min. speech on race at youtube, 1 mio on his own page • 7 mio. saw him dance at the Ellen show
  • 29. 3. 1001 statistics – return on online investment?
  • 30. Site: •7.35 mio. Dkr. from funding •3 mio. Dkr project management •500.000 Dkr for beta-development App: •350.000 Dkr for iPhone & Android app •500.000 Dkr for routes •100.000 Dkr annual budget 2011 og 2012
  • 31. +30.000 monthly users (increasing) • 1500 new profiles • 900 new places • 10.000 pictures • 4.000 comments • 2.163 tags • 1.717 links • 9.000 iPhone app + 4.000 Android • 1.281 dk Facebookfans, 800 users • 8.000 external links • 70 active widgets
  • 32. several platforms • WWW • 1001stories.dk (eng) • mobilsite, iPhoneapp+ Android • Widgets/iframes • Webservices DR, DBC • GPS • Facebook • Nyhedsbrev, Rss feeds, podcast • YouTube • Google Adwords and SEO 32 32
  • 33. UK- site – who are our users? 33
  • 34. International users: •63% of traffic at the UK-site •25% are returning users •Come from Google (.com, .dk, .de, .se, .co.uk) Facebook, VisitDenmark og Wikipedia •Traffic has increased by 376% (March 2012) compared to November 2010.
  • 35. 4. Campaigning heritage in a social media reality…
  • 36. Traffic and users don’t come easy no matter how exciting your content is
  • 37. You have to work for it
  • 38. 5. elements in the 1001- campaign
  • 39. • a detailed PR-plan • use celebrities! • press work – local and national • talk about the site! • new developments: apps and routes • new campaigns • new press work • linkbuilding
  • 40. new campaigns ”European stories” 40
  • 41.
  • 42. More elements : Partner collaborations via widgets & webservices municipalities VisitDk local sites Danish Broadcasting Cooperation museums 42
  • 43. More elements : SEO og linkbuilding Links from other sites are vital for your traffic! Juli 2010- Jan 2012 90.869 besøg fra 2.018 henvisninger! 43
  • 44. Where do our users come from? Henvisninger blev hovedsageligt skabt via SEO og regulær link building 44
  • 45. Other sites like 1001: www.platsr.se and www.digitaltfortalt.no 45
  • 46. All over the world – the same trend Google art project Europeana.org 46
  • 47. 6. good advice is free (today)
  • 48. Use social media to: • Communicate directly with your users • Increase visibility on many platforms 24/7 • Fundraise • Listen to the grapvine • Change attitudes • It’s easy and cheap
  • 49. don’t use social media if you: • don’t have the time or resources to respond • only want to make small ”like”- revolutions • are secretive and don’t want to share your knowledge
  • 50. Social media is: •a place for grooming (Robin Dunbar) •a place to be attractive to others •and socialize
  • 51. Other advice for social media campaigning: • make language versions • think about your operating budget • begin tracking and SEO • linkbuild to other large sites like wikipedia • make webservices, widget & share, share, share • tailor your message • try new stuff • ask and use your users
  • 53. And remember: ”There ain’t no such thing as a free lunch”
  • 54. Users are nice but needy: Love them, lead them, listen to them, engage them 54
  • 55. Thank you! See you at: www.1001fortællinger.dk www.1001stories.dk “The more you know, the more you care & the more you share.” 55