Wondering where you as marketer should spend your budgets, time and resources in the upcoming year? THoMer Audrey listed the top 10 trends to watch out for in 2018!
Get Retail Smart - Transforming Retail with Augmented Realityemmersons1
Augmented Reality presents opportunities for brands across industries, but is particularly interesting in retail; this week, we look how it is beginning to transform shopping experiences.
This document provides a summary of key trends for 2019 according to Carat, a marketing and advertising agency. It identifies 10 trends, both emerging and established, including contextual commerce, experiential ecommerce, games in messaging apps, brands adopting a "life as a service" model, targeting niche audiences through invitation-only communities, the rise of smart digital out of home advertising, designing products and services using customer data, new approaches to targeting customers after GDPR, the impact of expanding connectivity, and a growing interest in digital detoxing. The document discusses each trend and provides implications for brands.
5 TRENDS FOR DIGITAL AGENCIES (AND BRANDS) TO BE READY FOR 2020Eric Shutt
What trends will shape the (digital) marketing agency of the future? It’s a constant question that agencies and clients are always asking, and always looking for answers. And there’s one theme: many feel unprepared. The goal of this presentation is to look beyond the trends.
How can agencies (and clients) prepare for success years from now? Based on everything we’ve seen — research, conferences, work, email lists, happy hours … We set out to pull together key elements that agencies and clients need to be acting on now for success in the future.
Digital Transformation agency MullenLowe Profero and their UK team take a look through the trends that will challenge brands and shape digital experiences in 2020.
Mobile Marketing for Lead Generation and MoreGlennEndriga
1. Anatomy of an Engaging B2B Email Campaign
2. Getting Started
3. Creating Email Copy
4. The Landing Page
5. Test and Measure
6. Continuing the Conversation
A review of 2011 looking at all best case studies in social media, PR, experiential, branded content, guerrilla marketing, street marketing, brand activation, advertiser funded programming.
Some of campaigns were created by Havas Sports & Entertainment Russia, or agencies across our network (from our 30 offices in 20 countries). Many of these campaigns were created by other marketing agencies which we recognize as having produced work that we find inspiring and innovative. We encourage and recognize great ideas from anywhere, and anyone.
This document also contains some of our predictions for 2012 across PR and branded content, live and experiential marketing, digital and social media. These predictions were compiled by Ivan Sisnyov and Jez Jowett, our Global Head of Social Media and Digital, also known as @Jezmond.
We hope you find our review of 2011 and predictions for 2012 inspiring and thought provoking. We hope you enjoy the ideas and opportunities they might prompt you to think. If you would like to be inspired face to face then please contact:
CONTACT INFO
Ivan Sisnyov
Executive Director
CONTACT EMAIL ivan.sisnyov@havas-se.ru
Yannis P. Triantafyllou is an experienced marketer, entrepreneur, and founder of To ATOMO marketing agencies in Athens, Greece and Sofia, Bulgaria. The document discusses how digital marketing and online communities are becoming increasingly important. It emphasizes building communities, listening to customers, and focusing on customer experience through social media and mobile technologies. Marketing now requires community management skills and facilitating human-to-human connections through stories and shared values.
Get Retail Smart - Transforming Retail with Augmented Realityemmersons1
Augmented Reality presents opportunities for brands across industries, but is particularly interesting in retail; this week, we look how it is beginning to transform shopping experiences.
This document provides a summary of key trends for 2019 according to Carat, a marketing and advertising agency. It identifies 10 trends, both emerging and established, including contextual commerce, experiential ecommerce, games in messaging apps, brands adopting a "life as a service" model, targeting niche audiences through invitation-only communities, the rise of smart digital out of home advertising, designing products and services using customer data, new approaches to targeting customers after GDPR, the impact of expanding connectivity, and a growing interest in digital detoxing. The document discusses each trend and provides implications for brands.
5 TRENDS FOR DIGITAL AGENCIES (AND BRANDS) TO BE READY FOR 2020Eric Shutt
What trends will shape the (digital) marketing agency of the future? It’s a constant question that agencies and clients are always asking, and always looking for answers. And there’s one theme: many feel unprepared. The goal of this presentation is to look beyond the trends.
How can agencies (and clients) prepare for success years from now? Based on everything we’ve seen — research, conferences, work, email lists, happy hours … We set out to pull together key elements that agencies and clients need to be acting on now for success in the future.
Digital Transformation agency MullenLowe Profero and their UK team take a look through the trends that will challenge brands and shape digital experiences in 2020.
Mobile Marketing for Lead Generation and MoreGlennEndriga
1. Anatomy of an Engaging B2B Email Campaign
2. Getting Started
3. Creating Email Copy
4. The Landing Page
5. Test and Measure
6. Continuing the Conversation
A review of 2011 looking at all best case studies in social media, PR, experiential, branded content, guerrilla marketing, street marketing, brand activation, advertiser funded programming.
Some of campaigns were created by Havas Sports & Entertainment Russia, or agencies across our network (from our 30 offices in 20 countries). Many of these campaigns were created by other marketing agencies which we recognize as having produced work that we find inspiring and innovative. We encourage and recognize great ideas from anywhere, and anyone.
This document also contains some of our predictions for 2012 across PR and branded content, live and experiential marketing, digital and social media. These predictions were compiled by Ivan Sisnyov and Jez Jowett, our Global Head of Social Media and Digital, also known as @Jezmond.
We hope you find our review of 2011 and predictions for 2012 inspiring and thought provoking. We hope you enjoy the ideas and opportunities they might prompt you to think. If you would like to be inspired face to face then please contact:
CONTACT INFO
Ivan Sisnyov
Executive Director
CONTACT EMAIL ivan.sisnyov@havas-se.ru
Yannis P. Triantafyllou is an experienced marketer, entrepreneur, and founder of To ATOMO marketing agencies in Athens, Greece and Sofia, Bulgaria. The document discusses how digital marketing and online communities are becoming increasingly important. It emphasizes building communities, listening to customers, and focusing on customer experience through social media and mobile technologies. Marketing now requires community management skills and facilitating human-to-human connections through stories and shared values.
The document discusses how 2014 will see the rise of "micro" businesses and communications as technology enables more personalized and intimate interactions between buyers and sellers. It notes that niche online platforms like Airbnb and Etsy have grown popular and that privacy concerns are driving people to more intimate social platforms like Snapchat. Brands will have to find ways to engage audiences through highly targeted contextual content on smaller scales. The trend toward more micro conversations versus one large conversation will also continue.
Anna Hazare is a Gandhian activist and social worker who led a successful social media campaign in India to implement the Jan Lokpal bill. The campaign had over 5 lakh Facebook fans, 1.9 lakh likes, 37,000 comments, and over 8,000 tweets using the hashtag #isupportannahazare. It also had over 1.7 lakh tweets mentioning Anna Hazare and 1.5 lakh mentioning Jan Lokpal. The campaign demonstrated how to use social media effectively to ignite passion around a cause and keep conversations alive across multiple online platforms and through the use of mobile apps and websites.
The document discusses how brands can build genuine relationships with customers in the digital age. It argues that brands must truly care about customers' needs and desires to succeed. Brands should use digital tools like social media for two-way conversations to better understand customers. And they must deliver personalized experiences through both digital and physical interactions to build loyalty over time. At its core, the customer experience should not change - brands need to continue fulfilling basic needs as well as smaller delights to stay relevant as technology evolves.
Beyond First Base - Foundations for Excellence, Martin Hill-WilsonOur Social Times
This document discusses the growing importance of social media customer service. It notes that younger consumers increasingly use social platforms to resolve service issues rather than traditional channels. Data shows over 40% of younger social media users seek customer support on these platforms. The document also addresses best practices for social customer service, including listening to customers, taking prompt action on issues, and improving based on customer feedback in real-time. It emphasizes the need for a cross-functional approach that aligns social customer service with other departments like marketing and sales.
The document discusses extending airline touchpoints in 2018 through enhanced data sharing and integration. It provides an example from United Airlines of using shared travel data to offer services like late hotel check-in during flight delays directly through the airline's app. This seamless experience keeps travelers engaged within one brand's mobile presence. Looking ahead, further matching of data across a traveler's entire itinerary could allow airlines and travel providers to proactively assist customers and improve the overall mobile experience in 2018 and beyond.
Savvy is a lifestyle brand founded in 2015 by Melissa Stern and Hannah Hurwitz to promote fashion, independence and adventurousness for women. Their flagship product is the Fantasy Fashion App, a free gaming app that allows women to compete in daily and season-long games based on reality TV, sports and award shows by wagering virtual currency on real-world events for prizes. The app aims to disrupt the exclusively male-dominated fantasy sports industry and provide women an engaging and social gaming experience centered around fashion, shopping and female empowerment.
The Best Of Snapshot is an ongoing series prepared by the LHBS Inspiration-Hub team. Snapshots are filled with curated signs and cases related to a certain topic or industry and are selected around the three following areas of our expertise: business development, brand building and customer experience.
This one features signs and cases from the fashion industry, how it is changing and what new marketing efforts it's coming up with.
This document discusses how technology can be used as the foundation for a marketing campaign. It provides the example of an interactive robot arm that allowed Facebook users to sign a petition for Duchenne Muscular Dystrophy research. The campaign was successful due to three factors: 1) Creating a physical robot connected to Facebook that signed real petitions, 2) Telling the human story of those affected to elicit empathy, and 3) Using digital and traditional PR along with search and YouTube to reach mainstream media. The key lessons are that technology should stir emotion and fit the brand, manifest ideas physically, and reward users immediately to keep them engaged. While technology brands can benefit most, the document argues that any brand can "buzz with technology" for
7 Technology Trends That Will Matter Most to Small Business in 2013 Brad Attig
The document discusses 7 technology trends that will be important for small businesses in 2013, including the rise of mobility, the need to understand technology, challenges finding good technical talent, outsourcing options like freelancers, the importance of social, local, and mobile marketing, engaging connected millennials and their moms, and focusing social media efforts on platforms customers use most. The presentation urges businesses to embrace these technology trends to improve customer experience, loyalty, and profits in the new year.
Dawn of the Digital Marketer Highlights and announcements from the Marketing Cloud Keynote at Dreamforce ’15 2 / Introduction The dawn of the digital marketer is here. Right
This is the 9th episode of the Digital Trends. This document records the latest digital trends that both brands and consumers are currently engaging.
Here is the layout,
* Recent Christmas Ads
* Trending Hashtags
* Topical Trends
* Tech Trends
* Marketing Trends
This document discusses the rise of messaging apps as the preferred form of communication and how chatbots can help businesses connect with customers through these platforms. It notes that messaging apps have surpassed social networks in popularity and that chatbots can bridge the gap by allowing brands to have one-on-one conversations. The company Mpower is presented as creating chatbots that provide an interactive marketing channel within messaging apps using artificial intelligence. It outlines Mpower's services, clients, and revenue models from chatbot implementations.
How does ai impact email marketing and programmatic email advertising?inboxAds
Over the past few years, one trend stands above the rest in the world of marketing and advertising: artificial intelligence (AI). Learn why this leading-edge tool can give your company a leg up on your competition in email marketing and programmatic email advertising.
1) Platform businesses have become an important economic force with a total market value of $4.3 trillion and employing millions. However, not all platform businesses are successful.
2) Early platform companies like Google struggled to develop sustainable revenue models but were able to create successful monetization strategies like Adsense that allowed other platforms to generate revenue.
3) Today's platform businesses utilize a variety of monetization methods including commissions, subscriptions, freemium models, in-app purchases, advertising, and more. Combining multiple strategies has helped many platforms become profitable.
This document provides a summary of trends in marketing, storytelling, and digital culture from February 2015. It discusses emerging trends and innovations related to augmentation, healthcare technologies, ecommerce, data and privacy, social media, experiential marketing, brand storytelling, and the use of virtual reality in both entertainment and storytelling. Specific companies and projects are mentioned as examples within each trend topic.
1) Deep learning has advanced rapidly in recent years due to large datasets, distributed computing, and GPUs. This has led to practical applications in areas like targeted marketing, predictive analytics, improved decision making, increased productivity, and retail automation.
2) Companies are using deep learning to better target customers through personalized recommendations, local pricing strategies, and predictive advertising. AI is also improving decision making in areas like emergency response, criminal investigations, and sports coaching.
3) Deep learning is driving productivity gains through automation of tasks like construction monitoring, machinery maintenance, and parts of the recruitment process. Areas like retail are being transformed by applications such as computer vision, dynamic pricing, and augmented reality recommendations.
This document discusses 10 emerging digital marketing trends for 2018 according to social listening and industry experts: 1) Driving word-of-mouth through advocacy marketing, 2) Using personification to deliver targeted campaigns without exposing individual identities, 3) Enabling immersive shopping experiences through rich media formats, 4) Optimizing content for voice assistants, 5) More creators developing video "shows", 6) Issues around ad fraud and fake news putting pressure on platforms, 7) Augmented reality ads on social media, 8) Using chatbots to build tailored customer experiences, 9) AI promising more contextual content but adoption takes time, and 10) Connecting with buyers faster through real-time marketing automation and analytics.
The document discusses content marketing and content writing. It provides examples of successful brands that have excelled in content marketing like Amul, Flipkart, Zomato, Fevicol, Bumble, Paytm etc. It outlines different types of content like blogs, videos, emails, case studies etc. It discusses best practices for content writing like having a clear strategy, understanding the audience, creating engaging content. It also mentions tools that can help with content creation like Google Analytics. The key takeaways are that content marketing is important for brands, content writing is both an art and science, different content types should be used based on the medium, and best practices like optimizing for SEO are important.
As growing more competition in marketing so we need to take the right step or changes in our digital marketing strategy which helps you to make your business at the next level.
Here is some top 7 digital marketing trend for 2020, which help you to get more ROI & many more.
Welcome to the Future: New Digital Marketing Trends Shaking Up 2024rabboniseo
Marketers, gear up! 2024 is here, and the digital landscape is evolving rapidly. Say goodbye to outdated tactics and welcome revolutionary trends. Let's explore the hottest innovations redefining the marketing game
The document discusses how 2014 will see the rise of "micro" businesses and communications as technology enables more personalized and intimate interactions between buyers and sellers. It notes that niche online platforms like Airbnb and Etsy have grown popular and that privacy concerns are driving people to more intimate social platforms like Snapchat. Brands will have to find ways to engage audiences through highly targeted contextual content on smaller scales. The trend toward more micro conversations versus one large conversation will also continue.
Anna Hazare is a Gandhian activist and social worker who led a successful social media campaign in India to implement the Jan Lokpal bill. The campaign had over 5 lakh Facebook fans, 1.9 lakh likes, 37,000 comments, and over 8,000 tweets using the hashtag #isupportannahazare. It also had over 1.7 lakh tweets mentioning Anna Hazare and 1.5 lakh mentioning Jan Lokpal. The campaign demonstrated how to use social media effectively to ignite passion around a cause and keep conversations alive across multiple online platforms and through the use of mobile apps and websites.
The document discusses how brands can build genuine relationships with customers in the digital age. It argues that brands must truly care about customers' needs and desires to succeed. Brands should use digital tools like social media for two-way conversations to better understand customers. And they must deliver personalized experiences through both digital and physical interactions to build loyalty over time. At its core, the customer experience should not change - brands need to continue fulfilling basic needs as well as smaller delights to stay relevant as technology evolves.
Beyond First Base - Foundations for Excellence, Martin Hill-WilsonOur Social Times
This document discusses the growing importance of social media customer service. It notes that younger consumers increasingly use social platforms to resolve service issues rather than traditional channels. Data shows over 40% of younger social media users seek customer support on these platforms. The document also addresses best practices for social customer service, including listening to customers, taking prompt action on issues, and improving based on customer feedback in real-time. It emphasizes the need for a cross-functional approach that aligns social customer service with other departments like marketing and sales.
The document discusses extending airline touchpoints in 2018 through enhanced data sharing and integration. It provides an example from United Airlines of using shared travel data to offer services like late hotel check-in during flight delays directly through the airline's app. This seamless experience keeps travelers engaged within one brand's mobile presence. Looking ahead, further matching of data across a traveler's entire itinerary could allow airlines and travel providers to proactively assist customers and improve the overall mobile experience in 2018 and beyond.
Savvy is a lifestyle brand founded in 2015 by Melissa Stern and Hannah Hurwitz to promote fashion, independence and adventurousness for women. Their flagship product is the Fantasy Fashion App, a free gaming app that allows women to compete in daily and season-long games based on reality TV, sports and award shows by wagering virtual currency on real-world events for prizes. The app aims to disrupt the exclusively male-dominated fantasy sports industry and provide women an engaging and social gaming experience centered around fashion, shopping and female empowerment.
The Best Of Snapshot is an ongoing series prepared by the LHBS Inspiration-Hub team. Snapshots are filled with curated signs and cases related to a certain topic or industry and are selected around the three following areas of our expertise: business development, brand building and customer experience.
This one features signs and cases from the fashion industry, how it is changing and what new marketing efforts it's coming up with.
This document discusses how technology can be used as the foundation for a marketing campaign. It provides the example of an interactive robot arm that allowed Facebook users to sign a petition for Duchenne Muscular Dystrophy research. The campaign was successful due to three factors: 1) Creating a physical robot connected to Facebook that signed real petitions, 2) Telling the human story of those affected to elicit empathy, and 3) Using digital and traditional PR along with search and YouTube to reach mainstream media. The key lessons are that technology should stir emotion and fit the brand, manifest ideas physically, and reward users immediately to keep them engaged. While technology brands can benefit most, the document argues that any brand can "buzz with technology" for
7 Technology Trends That Will Matter Most to Small Business in 2013 Brad Attig
The document discusses 7 technology trends that will be important for small businesses in 2013, including the rise of mobility, the need to understand technology, challenges finding good technical talent, outsourcing options like freelancers, the importance of social, local, and mobile marketing, engaging connected millennials and their moms, and focusing social media efforts on platforms customers use most. The presentation urges businesses to embrace these technology trends to improve customer experience, loyalty, and profits in the new year.
Dawn of the Digital Marketer Highlights and announcements from the Marketing Cloud Keynote at Dreamforce ’15 2 / Introduction The dawn of the digital marketer is here. Right
This is the 9th episode of the Digital Trends. This document records the latest digital trends that both brands and consumers are currently engaging.
Here is the layout,
* Recent Christmas Ads
* Trending Hashtags
* Topical Trends
* Tech Trends
* Marketing Trends
This document discusses the rise of messaging apps as the preferred form of communication and how chatbots can help businesses connect with customers through these platforms. It notes that messaging apps have surpassed social networks in popularity and that chatbots can bridge the gap by allowing brands to have one-on-one conversations. The company Mpower is presented as creating chatbots that provide an interactive marketing channel within messaging apps using artificial intelligence. It outlines Mpower's services, clients, and revenue models from chatbot implementations.
How does ai impact email marketing and programmatic email advertising?inboxAds
Over the past few years, one trend stands above the rest in the world of marketing and advertising: artificial intelligence (AI). Learn why this leading-edge tool can give your company a leg up on your competition in email marketing and programmatic email advertising.
1) Platform businesses have become an important economic force with a total market value of $4.3 trillion and employing millions. However, not all platform businesses are successful.
2) Early platform companies like Google struggled to develop sustainable revenue models but were able to create successful monetization strategies like Adsense that allowed other platforms to generate revenue.
3) Today's platform businesses utilize a variety of monetization methods including commissions, subscriptions, freemium models, in-app purchases, advertising, and more. Combining multiple strategies has helped many platforms become profitable.
This document provides a summary of trends in marketing, storytelling, and digital culture from February 2015. It discusses emerging trends and innovations related to augmentation, healthcare technologies, ecommerce, data and privacy, social media, experiential marketing, brand storytelling, and the use of virtual reality in both entertainment and storytelling. Specific companies and projects are mentioned as examples within each trend topic.
1) Deep learning has advanced rapidly in recent years due to large datasets, distributed computing, and GPUs. This has led to practical applications in areas like targeted marketing, predictive analytics, improved decision making, increased productivity, and retail automation.
2) Companies are using deep learning to better target customers through personalized recommendations, local pricing strategies, and predictive advertising. AI is also improving decision making in areas like emergency response, criminal investigations, and sports coaching.
3) Deep learning is driving productivity gains through automation of tasks like construction monitoring, machinery maintenance, and parts of the recruitment process. Areas like retail are being transformed by applications such as computer vision, dynamic pricing, and augmented reality recommendations.
This document discusses 10 emerging digital marketing trends for 2018 according to social listening and industry experts: 1) Driving word-of-mouth through advocacy marketing, 2) Using personification to deliver targeted campaigns without exposing individual identities, 3) Enabling immersive shopping experiences through rich media formats, 4) Optimizing content for voice assistants, 5) More creators developing video "shows", 6) Issues around ad fraud and fake news putting pressure on platforms, 7) Augmented reality ads on social media, 8) Using chatbots to build tailored customer experiences, 9) AI promising more contextual content but adoption takes time, and 10) Connecting with buyers faster through real-time marketing automation and analytics.
The document discusses content marketing and content writing. It provides examples of successful brands that have excelled in content marketing like Amul, Flipkart, Zomato, Fevicol, Bumble, Paytm etc. It outlines different types of content like blogs, videos, emails, case studies etc. It discusses best practices for content writing like having a clear strategy, understanding the audience, creating engaging content. It also mentions tools that can help with content creation like Google Analytics. The key takeaways are that content marketing is important for brands, content writing is both an art and science, different content types should be used based on the medium, and best practices like optimizing for SEO are important.
As growing more competition in marketing so we need to take the right step or changes in our digital marketing strategy which helps you to make your business at the next level.
Here is some top 7 digital marketing trend for 2020, which help you to get more ROI & many more.
Welcome to the Future: New Digital Marketing Trends Shaking Up 2024rabboniseo
Marketers, gear up! 2024 is here, and the digital landscape is evolving rapidly. Say goodbye to outdated tactics and welcome revolutionary trends. Let's explore the hottest innovations redefining the marketing game
The document discusses strategies for creating effective notifications and triggers to drive user actions and engagement. Some of the strategies mentioned include leveraging a sense of achievement, urging caution with time-based triggers, boosting self-esteem, gently nudging users with courage, building curiosity, increasing expectations with habit loops, and amusing users with group offers. The goal is to motivate users through subtle persuasion rather than hard selling.
The costomer behaviour is evolving and changing and brands should understand those changes.
Those digital trends will help brands adapt their digital marketing strategies and meet the customer's new needs.
Visual content like videos on platforms like Vine, Snapchat, and Instagram will continue growing in popularity in 2015. Short videos under a minute are effective at targeting the right audience and sharing key information quickly. Social commerce also took steps forward in 2014 and will continue evolving, making the purchase process simpler through features like "Buy" buttons on social networks. However, brands must focus on customer engagement and building genuine relationships before engaging in social media sales. Contextual targeting of social ads will also continue improving in 2015 based on user data and behaviors.
The document outlines 10 key marketing trends for 2021: 1) Purpose-driven marketing will be important to align brand values with social causes, 2) Brands must find ways to reconnect with customers after the disruptions of 2020, 3) Loss aversion strategies need to be more sensitive given losses incurred in 2020, 4) Relatability through user-generated content can drive growth, 5) Social e-commerce is expanding with in-app shopping options, 6) Video and storytelling content will be highly engaging, 7) Brands should reduce costs by repurposing existing content across channels, 8) Virtual events and meetings will continue to be important, 9) Artificial intelligence will make marketing smarter and more personalized, and 10
The document outlines 10 key marketing trends for 2021: 1) Purpose-driven marketing will be important to align brand values with social causes, 2) Brands must find ways to reconnect with customers after the disruptions of 2020, 3) Loss aversion strategies need to be more sensitive given losses incurred in 2020, 4) Relatability through user-generated content can drive growth, 5) Social e-commerce is expanding with in-app shopping options, 6) Video and storytelling content will be highly engaging, 7) Brands should reduce costs by repurposing existing content across channels, 8) Virtual events and meetings will continue to be important, 9) Artificial intelligence will make marketing smarter and more personalized, and 10
1) As communication technologies advance, brands must adapt strategies to connect with digital generations in more personalized, media-rich ways that emphasize empathy.
2) The document outlines 10 trends in how digital natives communicate and recommends how brands can engage, such as using augmented reality to "try on" products virtually or leveraging niche social networks to find true influencers.
3) Brands are encouraged to help break consumers out of social media filter bubbles, incorporate humor and personality into interactions including AI assistants, and take action on social issues in an empathetic way that sparks dialogue.
Fast Web Media's team have come together to predict what will be big in the world of digital in 2015. Our top 10 includes some great trends including wearable tech, automated marketing strategies, web design, technical development, brand storytelling and much more!
Welcome to the 10th Episode of the Digital Trends!
In this episode, we are looking at marketing predictions for 2021 as well as some of the notable Ads in 2020. Enjoy!
Here is the layout,
* Quotes from Marketing Experts
* Predicted Marketing Trends in 2021
* Notable Digital Campaigns in 2020
We are a strategic digital consultant that aims to empower business engagement.
We breathe passion, endless imagination, and innovation.
We serve fresh creative collaboration ideas on a plate of professionalism that will help your business grow with each bite of it.
This document outlines 7 top marketing strategies to try in 2020: 1) Educate customers with content marketing; 2) Customize marketing campaigns using analytics and segmentation; 3) Use shoppable posts on social media like Instagram and Pinterest; 4) Leverage immersive technologies like AR and VR for engaging content; 5) Automate Google Ads bidding using machine learning; 6) Use social messaging apps to develop customer relationships; 7) Leverage social media stories on platforms like Snapchat, Instagram, and Facebook to connect with audiences.
This document summarizes a presentation on filling a marketing funnel through social media. It discusses focusing on consumption metrics over vanity metrics to drive awareness. It also emphasizes acting first on new platforms to gain an advantage and looking to industry leaders innovating with technologies like VR, bots and wearables. The presentation provides predictions for social media in 2020 including platforms breaking boundaries across industries. It ends with calls to action around calculated risks with new technologies and fully engaging all social media audiences.
Mobile engagement is increasingly important as customers conduct more of their lives on mobile devices. Customer experience must be seamless across online and offline channels. Marketing should focus on millennials, who expect personalized experiences and value loyalty programs that offer variety. Customer data is valuable currency that brands can use to improve experiences if customers trust their data will be handled privately and securely. Loyalty programs need to evolve beyond points to reward customers across their entire engagement and reflect changing expectations. Technology should enhance the customer experience when used appropriately.
This document is a 2018 customer loyalty guide from Inte Q, LLC that provides 10 ways for brands to get more value from their loyalty programs. It discusses thinking beyond products and purchases to focus on experiences, viewing loyalty as a two-way street by being loyal to customers, hyper-personalizing communications, leveraging mobile, embracing omni-channel experiences, engaging millennials on social media, using social data beyond just likes, understanding the full online to offline customer journey, considering paid loyalty programs, and utilizing first-party customer data.
The document outlines 10 digital marketing trends predicted for 2019, including the wider adoption of augmented and virtual reality technologies, the continued dominance of video content online, efforts to curb fake reviews, brands becoming more socially and environmentally conscious, challenges of the changing Facebook algorithm, the rise of voice searches, more brands using augmented reality in marketing, improved human-like interactions from AI assistants, addressing customer complaints through social media, and advances in conversational chatbots.
Similar to 10 Trends every marketer should know for 2018 (20)
At The House of Marketing, we like to do things as efficiently and effectively as possible, and that's no different when it comes to your application as a Junior Consultant. We have 3 exciting and challenging rounds all within one month. By mid-March you’ll know if you can join our team of THoMers!
THoMer Kristien zooms in on the challenges our world is facing today and the sustainable answers businesses have come up with. How purpose-driven is your company?
How to get your innovation engine started? THoMer Stefan built the ultimate innovation guide: he collected insights, processes and templates to help you prepare for take-off.
Which tools do you use for project management, design, market analysis and conversion optimization? THoMer Eva opens our digital toolkit and shares 8 instruments we apply on a daily basis.
A personal approach is key to success in today's marketing landscape. Discover the why, how and what of marketing automation, the tool that helps you pull off your highly relevant one-on-one communication.
The document provides tips for writing a good Point of View (POV). It recommends using a "Pipeline" structure with an introduction, body, and conclusion. Key tips include focusing for at least 2 hours without interruptions, using a compelling title and powerful first sentence, supporting points with paragraphs, ensuring clarity, delivering the message in 1 page, and getting feedback before submitting. The goal of the POV is to provide a marketing strategy for the retailer Beehive on whether it should launch an e-commerce site to address declining sales.
THoMers Dennis, Inge, Laetitia, Pieter and Thomas attended Web Summit, the largest tech conference in the world, hosted in Lisbon, Portugal. Web Summit equals 22 conferences connecting different industries, from AutoTech and MoneyConf to SaaS Monster and Talk Robot. The keyword across all conferences? Artificial Intelligence!
The House of Marketing (THoM) is a strategic marketing consulting firm and interim management agency. THoM aims to inspire innovation for clients and transform dreams into reality through strategic advice. THoM offers strategic consulting, interim management, and support across various industries. THoMers are entrepreneurial marketers who work in teams or individually on client projects while developing their skills through ongoing training. THoM provides a supportive environment for career growth and opportunities to gain experience through challenging assignments and collaboration with other passionate marketers.
How to test before sending emails in a marketing automation platformThe House of Marketing
The document provides guidelines for testing emails and workflows in a marketing automation platform. It recommends testing the content, design, and functionality of emails on different devices and email clients. For email workflows, it suggests carefully defining enrollment criteria, estimating contact volumes, testing actions and logic with test contacts, and reviewing settings and suppression lists. The overall guidance is to thoroughly test emails and workflows at multiple stages before sending them to recipients.
The document summarizes key takeaways from the eTradeSummit 2016 conference. It discusses how social media platforms are becoming the marketplaces of the future and how companies need to make their e-commerce tools responsive for mobile. It also emphasizes the importance of following up on abandoned shopping baskets within 24 hours to re-engage potential customers. A new privacy law coming into effect in 2018 is also mentioned.
Immersion Camp 2016 was successful, with consultants consuming 215 bottles of Coke, 345 cookies, 30 liters of coffee, and generating 932 MB of data across 151 files created during 595 hours of sleep over the week. While productive, the consultants also made sure to balance the work with fun, running 41 km and sharing blood, sweat, and tears together.
The document summarizes a presentation given by The House of Marketing (THoM) on the future of marketing and the need to embrace technology. It discusses key trends seen in customer behavior like instant gratification and hyper-personalization that are shaping marketing. It also highlights how not adapting to these changes can threaten companies and shares big technologies like artificial intelligence that will impact marketing. The presentation argues that marketing must shift from mass advertising to 1:1 dialogue and data-driven prediction to engage customers in the digital era.
The brewing company faces challenges retaining market share in a saturated market. A new long-term marketing strategy is needed. The consultant proposes focusing on brand experience through events, partnerships and digital channels to foster brand loyalty and attract new customers. Data insights will guide the strategy and ensure resources are optimized. If successful, this approach can help the brand stand out from competitors and grow its market share over time.
The document is a presentation from The House of Marketing on branding and positioning. It discusses key topics like what a brand is, the importance of emotion in branding, examples of strong brands, and brand management fundamentals. The presentation was given to students to introduce them to marketing concepts and recruit for internships at The House of Marketing.
The House of Marketing offers HackaTHoMs, which are 3-hour brainstorming sessions combining the knowledge of marketing consultants with brainsteering techniques to help clients tackle challenges from new perspectives. Clients provide a briefing of their marketing question or issue, and HackaTHoMs bring together the client's team and at least 10 consultants in a co-creative setting to solve problems clients lack time or knowledge to address themselves.
Millennials: the marketing environment for the new generation of shoppersThe House of Marketing
This document provides an overview of marketing to millennials. It discusses how the marketing environment is constantly changing due to information overload, short attention spans, disruptive technologies, and new generations of shoppers. Digital marketing allows for personalized engagement and measurement of customer journeys. Millennials in particular value convenience, trust, and seamless omnichannel experiences. Customer experience is now key to building loyalty as customers have more control over the purchasing process and demand two-way dialogue. The conclusion emphasizes that a seamless customer journey across channels is essential for modern marketing.
Best advices from bernard gustin on how to turn a crisis into an opportunityThe House of Marketing
This document provides 10 pieces of advice from Bernard Gustin on how to turn a crisis into an opportunity. The advice includes having a clear vision, reinventing your business model, being a strong leader, communicating proactively and transparently, putting employees at the center of strategy, empowering and investing in employees, and prioritizing people above all else during a crisis.
This document summarizes 7 key learnings from Social Media Day 2016. The learnings include: focusing on interactivity over video on Facebook; combining demographic and behavioral data for targeting; moving past calculating Facebook's value; expecting trends to change rapidly; large tech companies building virtual countries through devices and services; older generations having more buying power for connected devices; and the importance of content, context, connection, and conversion on social media.
Breaking Silos To Break Bank: Shattering The Divide Between Search And SocialNavah Hopkins
At Mozcon 2024 I shared this deck on bridging the divide between search and social. We began by acknowledging that search-first marketers are used to different rules of engagement than social marketers. We also looked at how both channels treat creative, audiences, bidding/budgeting, and AI. We finished by going through how they can win together including UTM audits, harvesting comments from both to inform creative, and allowing for non-login forums to be part of your marketing strategy.
I themed this deck using Baldur's Gate 3 characters: Gale as Search and Astarion as Social
Efficient Website Management for Digital Marketing ProsLauren Polinsky
Learn how to optimize website projects, leverage SEO tactics effectively, and implement product-led marketing approaches for enhanced digital presence and ROI.
This session is your key to unlocking the secrets of successful digital marketing campaigns and maximizing your business's online potential.
Actionable tactics you can apply after this session:
- Streamlined Website Management: Discover techniques to streamline website development, manage day-to-day operations efficiently, and ensure smooth project execution.
- Effective SEO Practices: Gain valuable insights into optimizing your website for search engines, improving visibility, and driving organic traffic to your digital assets.
- Leverage Product-Led Marketing: Explore strategies for incorporating product-led marketing principles into your digital marketing efforts, enhancing user engagement and driving conversions.
Don't miss out on this opportunity to elevate your digital marketing game and achieve tangible results!
Build marketing products across the customer journey to grow your business and build a relationship with your customer. For example you can build graders, calculators, quizzes, recommendations, chatbots or AR apps. Things like Hubspot's free marketing grader, Moz's site analyzer, VenturePact's mobile app cost calculator, new york times's dialect quiz, Ikea's AR app, L'Oreal's AR app and Nike's fitness apps. All of these examples are free tools that help drive engagement with your brand, build an audience and generate leads for your core business by adding value to a customer during a micro-moment.
Key Takeaways:
Learn how to use specific GPTs to help you Learn how to build your own marketing tools
Generate marketing ideas for your business How to think through and use AI in marketing
How AI changes the marketing game
How to Use AI to Write a High-Quality Article that Ranksminatamang0021
In the world of content creation, many AI bloggers have drifted away from their original vision, resulting in low-quality articles that search engines overlook. Don't let that happen to you! Join us to discover how to leverage AI tools effectively to craft high-quality content that not only captures your audience's attention but also ranks well on search engines.
Disclaimer: Some of the prompts mentioned here are the examples of Matt Diggity. Please use it as reference and make your own custom prompts.
Everyone knows the power of stories, but when asked to come up with them, we struggle. Either we second guess ourselves as to the story's relevance, or we just come up blank and can't think of any. Unlocking Everyday Narratives: The Power of Storytelling in Marketing will teach you how to recognize stories in the moment and to recall forgotten moments that your audience needs to hear.
Key Takeaways:
Understand Why Personal Stories Connect Better
How To Remember Forgotten Stories
How To Use Customer Experiences As Stories For Your Brand
We’ve entered a new era in digital. Search and AI are colliding, in more ways than one. And they all have major implications for marketers.
• SEOs now use AI to optimize content.
• Google now uses AI to generate answers.
• Users are skipping search completely. They can now use AI to get answers. So AI has changed everything …or maybe not. Our audience hasn’t changed. Their information needs haven’t changed. Their perception of quality hasn’t changed. In reality, the most important things haven’t changed at all. In this session, you’ll learn the impact of AI. And you’ll learn ways that AI can make us better at the classic challenges: getting discovered, connecting through content and staying top of mind with the people who matter most. We’ll use timely tools to rebuild timeless foundations. We’ll do better basics, but with the most advanced techniques. Andy will share a set of frameworks, prompts and techniques for better digital basics, using the latest tools of today. And in the end, Andy will consider - in a brief glimpse - what might be the biggest change of all, and how to expand your footprint in the new digital landscape.
Key Takeaways:
How to use AI to optimize your content
How to find topics that algorithms love
How to get AI to mention your content and your brand
Dive deep into the cutting-edge strategies we're employing to revolutionize our web presence in the age of AI-driven search. As Gen Z reshapes the digital realm, discover how we can bridge the generational divide. Unlock the synergistic power of PPC, social media, and SEO, driving unparalleled revenues for our projects.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
As 2023 proved, the next few years may be shaped by market volatility and artificial intelligence services such as OpenAI's ChatGPT and Perplexity.ai. Your brand will increasingly compete for attention with Google, Apple, OpenAI, and Amazon, and customers will expect a hyper-relevant and individualized experience from every business at any moment. New state-legislated data privacy laws and several FTC rules may challenge marketers to deliver contextually relevant customer experiences, much less reach unknown prospective buyers. Are you ready?Let's discuss the critical need for data governance and applied AI for your business rather than relying on public AI models. As AI permeates society and all industries, learn how to be future-ready, compliant, and confidentlyscaling growth.
Key Takeaways:
Primary Learning Objective
1: Grasp when artificial general intelligence (""AGI"") will arrive, and how your brand can navigate the consequences. Primary Learning Objective
2: Gain an accurate analysis of the continuously developing customer journey and business intelligence. Primary Learning Objective
3: Grow revenue at lower costs with more efficient marketing and business operations.
Google Ads Vs Social Media Ads-A comparative analysisakashrawdot
Explore the differences, advantages, and strategies of using Google Ads vs Social Media Ads for online advertising. This presentation will provide insights into how each platform operates, their unique features, and how they can be leveraged to achieve marketing goals.
Can you kickstart content marketing when you have a small team or even a team of one? Why yes, you can! Dennis Shiao, founder of marketing agency Attention Retention will detail how to draw insights from subject matter experts (SMEs) and turn them into articles, bylines, blog posts, social media posts and more. He’ll also share tips on content licensing and how to establish a webinar program. Attend this session to learn how to make an impact with content marketing even when you have a small team and limited resources.
Key Takeaways:
- You don't need a large team to start a content marketing program
- A webinar program yields a "one-to-many" approach to content creation
- Use partnerships and licensing to create new content assets
This session will aim to comprehensively review the current state of artificial intelligence techniques for emotional recognition and their potential applications in optimizing digital advertising strategies. Key studies developing AI models for multimodal emotion recognition from videos, images, and neurophysiological signals were analyzed to build content for this session. The session delves deeper into the current challenges, opportunities to help realize the full benefits of emotion AI for personalized digital marketing.
Are you struggling to differentiate yourself in a saturated market? Do you find it challenging to attract and retain buyers? Learn how to effectively communicate your expertise using a Free Book Funnel designed to address these challenges and attract premium clients. This session will explore how a well-crafted book can be your most effective marketing tool, enhancing your credibility while significantly increasing your leads and sales while decreasing overall lead cost. Unpacking practical steps to create a magnetic book funnel that not only draws in your ideal customers, but also keeps them engaged. Break through the noise in the marketing world and leave with a blueprint that will transform your sales strategy.
In the face of the news of Google beginning to remove cookies from Chrome (30m users at the time of writing), there’s no longer time for marketers to throw their hands up and say “I didn’t know” or “They won’t go through with it”. Reality check - it has already begun - the time to take action is now. The good news is that there are solutions available and ready for adoption… but for many the race to catch up to the modern internet risks being a messy, confusing scramble to get back to "normal"
First Things First: Building and Effective Marketing Strategy
Too many companies (and marketers) jump straight into activation planning without formalizing a marketing strategy. It may seem tedious, but analyzing the mindset of your targeted audiences and identifying the messaging points most likely to resonate with them is time well spent. That process is also a great opportunity for marketers to collaborate with sales leaders and account managers on a galvanized go-to-market approach. I’ll walk you through the methods and tools we use with our clients to ensure campaign success.
Key Takeaways:
-Recognize the critical role of strategy in marketing
-Learn our approach for building an actionable, effective marketing strategy
-Receive templates and guides for developing a marketing strategy
Lily Ray - Optimize the Forest, Not the Trees: Move Beyond SEO Checklist - Mo...Amsive
Lily Ray, Vice President of SEO Strategy & Research at Amsive, explores optimizing strategies for sustainable growth and explores the impact of AI on the SEO landscape.
Did you know that while 50% of content on the internet is in English, English only makes up 26% of the world’s spoken language? And yet 87% of customers won’t buy from an English only website.
Uncover the immense potential of communicating with customers in their own language and learn how translation holds the key to unlocking global growth. Join Smartling CEO, Bryan Murphy, as he reveals how translation software can streamline the translation process and seamlessly integrate into your martech stack for optimal efficiency. And that's not all – he’ll also share some inspiring success stories and practical tips that will turbocharge your multilingual marketing efforts!
Key takeaways:
1. The growth potential of reaching customers in their native language
2. Tips to streamline translation with software and integrations to your tech stack
3. Success stories from companies that have increased lead generation, doubled revenue, and more with translation
Global Growth Starts With Translation - How To Unlock Global Markets - Tim Kirby
10 Trends every marketer should know for 2018
1. Audrey Stampaert – January 2018
Inspirational Deck
10 Trends every marketer
should know for 2018
2. As we go into 2018, it’s time to take a
deep-dive into the marketing trends for
the upcoming year.
Where should marketers spent their
budgets, time and resources in 2018?
Let’s take a look at the top 10 trends every
marketer should know.
3. Bringing Chatbots to the Next Level
1
Chatbots experienced a rapid rise in 2017, but in the coming year, chatbots will become a far more
common solution for brands wishing to serve their customers in a more cost-effective and smarter
way.
With Artificial Intelligence now being easier to integrate into various tools and services chatbots
will become more personalised with each individual interaction it has with your customers.
Hence, in 2018 we may see a customer service revolution as brands will use bots to handle
enquiries and common customer interactions.
The Starbucks Barista bot for Facebook Messenger serves a very specific
purpose: it orders you coffee.
When you have a desperate need for a coffee with minimal human interaction
and effort, My Starbucks Barista has you covered. Thanks to the advanced
voice recognition technology, the bot even understands complicated orders
like "double upside down macchiato half decaf with room and a splash of
cream in a grande cup."
1
These brands were already doing it back in 2017:
Starbucks – My Starbucks Barista
4. 1
This year we saw a number of big players boost their AR offerings. In 2018 this trend is set to
continue and we can expect many more major announcements from brands like Amazon, Apple,
Facebook and Samsung who will invest further in immersive computing.
The use of Augmented Reality on mobile devices provides a niche and engaging way for
marketers to reach their target audience - it's quick, easy and very interactive.
Developments in hardware and software will continue to align to make the ability to create content
for AR more robust, scalable, efficient and affordable.
Have you ever bought a piece of furniture which was beautiful in store but
didn’t match with your interior and you had to go back to the store and return
it?
Ikea found the perfect solution for this problem with 'Place‘, an app you can
use to preview furniture in your own interior before buying it. With this type of
AR integration Ikea seeks to increase conversions by showing customers
how their products will look in their own home.
2
These brands were already doing it back in 2017:
IKEA – Augmented Reality furniture app
Increasing Customer Engagement with
Augmented Reality
5. The strongest brands have the best stories — ones that are eminently attention-getting,
relatable and most importantly, shareable. In our always-on, always-connected world, brand
stories are central to your brand strategy and sharing is a key factor to achieving essential brand
growth.
You must win the heart of your consumers to move the mind because they buy your product or
service with emotion first and justify it with rational arguments afterwards.
So, again in 2018, brand storytelling is the most powerful tool marketers have.
Mattel decided to reinvent Barbie and to take their customers on a storytelling
journey. They did so with a short film: “When Girls Are Free to Imagine They
Can Be Anything”. The story line is that when a girl plays with her Barbie, she
imagines everything she can become: is it a vet, a pilot, an astronaut,.... The
story was also accompanied by a refreshed product line starring new dolls
with different skin tones, body types, and hair colours. By rebranding their
ancient Barbie-doll, Mattel takes Barbie from her 1959 Baby Boomer
introduction to Gen Z customers.
3
These brands were already doing it back in 2017:
Mattel – When Girls are free to imagine
Focusing on Building Connections, not
Sales
When a girl plays with
She images everything she can become
6. 1
The strongest brands have the strongest brand ambassadors — — Forget the ivory tower of
a company, more and more brands will invest and train to inspire, empower, and develop
employees as the outstanding front line of brand ambassadors. No one is more interested in
seeing the company successful and the brand be liked than the people who work for it. And, no
one is better than your own employees at communicating positive news, building relationships and
increasing loyalty.
In addition, your prospects and customers want a relationship with people they trust, not with
corporate marketing. It is through the direct conversation between employees and customers that
brands will win in 2018.
Every brand has an inside story, a reason why they do what they do. Your
customers want to know about that story and they want you to communicate
about it in a natural, authentic way.
So when it comes to customer-centricity and building a relationship with your
customers, e-commerce platform Coolblue is a best-in-class example. Their
mission ‘Everything for a smile’ is carried out throughout every touchpoint and
all employees embody these values. They are true ambassadors of the
company’s culture.
4
These brands were already doing it back in 2017:
Coolblue – Employees as true brand ambassadors
Direct Conversation between Employees
and Customers
7. In 2018, influencers will continue to be an important aspect of your marketing strategy.
However, partnering with a celebrity to represent your company on social media comes at a high
price.
And when it comes to social influencing, to be considered a celebrity, one has to have over 1
million followers. People with 500k–1 million followers and 100k–500k followers fall into the macro-
influencer and middle-influencer categories. Micro-influencers have between 1k–100k followers on
social media.
In 2018, brands will be reaching out to these micro-influencers. Why? It is easier for your customer
to relate to them. These people aren’t actually famous. They have normal jobs and live regular
lives. But they happen to be popular on social media.
5Reaching out to Micro-Influencers
Adidas worked with micro-influencers like Emily of @myhealthyishlife to promote the Adidas Ultra
Boost. The influencer admitted she first had a negative stereotype about the shoe. However, she
explained that she was pleasantly proven wrong and shared what she loved so much about it.
This enabled her to start a conversation around the brand and product, ultimately accomplishing
the goal of promoting them.
These brands were already doing it back in 2017:
Adidas – Adidas Ultra Boost
8. Over the past years we’ve individualised everything: from soda cans to shoes; and mass customisation has
transformed into personalization. Personalization tactics increase customer retention, which will lead to cross- and up-
sell, higher customer loyalty and eventually a greater wallet share.
Companies with an ecommerce website for example should encourage customers to create a customer profile on their
website or mobile application. In this way, you can monitor their habits and give them special offers based on their
browsing pattern or previous purchases.
Another digital marketing channel for creating personalised campaigns is email marketing. Email personalisation can
improve conversion rates by 10% and increase click-through rates by 14%. If you personalise the subject line of an
email, there is a 26% greater chance of the recipient opening it.
But to make personalisation work you need to apply the single individual view, looking at one customer through a
single lens. You also need a combination of marketing automation, web analytics and CRM, which are all linked
together providing you with the full customer story.
6Increasing Customer Retention with
Personalisation Tactics
These brands were already doing it back in 2017:
KLM – A personalised and interactive edition of its brand magazine
Is it from personalised email campaigns to retargeting, KLM knows how to enhance customer experience. But for the
brands anniversary they took personalisation to the next level and developed an interactive edition of their brand
magazine. Whereas the magazine normally displays reviews and travel tips, this edition allowed readers to select 5
favourite travel destinations with a chance of winning the trip of their choice! An easy example on how to give your
readers a reason to interact and engage.
9. 1
The Internet of Things is the concept of connecting any device to the Internet and to other
connected devices. The IoT is a giant network of devices all collecting and sharing data
about the way we use them and the environment around us. By connected devices we do not
only mean mobile phones, it includes an vast number of objects of all shapes and sizes: from
smart fridges to fitness devices and even self-driving cars.
The amount of interconnected devices keeps rising, so in 2018 there will be even more of them
collecting and sharing data. The growth of the number of “smart” devices will allow expanding the
processes that utilize IoT and therefore make them easier and more accurate.
As a result of the access to consumers’ personal information and processing of the big amount of
data, marketers will be able to create personal advertisements based on user needs, profile
and behaviour. Additionally IoT will allow them to place these personalised ads on the devices
and platforms their customers are using.
Google Home is a Wi-Fi speaker developed by Google and allows users to give voice commands to
interact with services through Google's intelligent Personal Assistant. In addition, a large number of
services – both in-house and third-party – are integrated which allows you to listen to music, control
playback of videos and receive news updates only by using your voice. But it doesn’t stop there: the
speaker also has integrated support for home automation allowing you to control smart home
appliances with your voice.
7
These brands were already doing it back in 2017:
Google Home – Personal Voice Assistant
Embracing the Internet of Things
10. In 2017 video streaming represented 75% of all internet traffic and there are no signs showing
things will slow down in the upcoming year. So it should be no surprise that video continues to
dominate social in 2018. In addition, studies have found that viewers watch live streams 3x
longer than pre-recorded video, so for the year to come we expect to see a continued shift
towards live video.
Major platforms such as Facebook, Instagram and Snapchat will increase the amount of live
videos by improving feed quality and adding more interactive features.
In addition, two-thirds of marketers say that they will increase the number of live events they
host in 2018. This is because they recognise that live events are one of the most effective
marketing channels. Look at Salesforce, Airbnb and Google, who host an annual event to bring
existing customers, prospects and press together.
8Livestreaming and Live Events
Red Bull is one of the pioneers when it comes to organising and livestreaming events. With livestreaming
these events on social media, they improve the way fans get a feel of the atmosphere. Apart from being
able to watch their favourite artists perform, RedBull TV will also live stream artists’ and funny side stories.
All these offer the audience, outside and inside the festival, unprecedented access to backstage of the
event.
These brands were already doing it back in 2017:
Red Bull – Livestreaming Music Festivals
11. 1
People have never been more traced, decoded, and analysed than in the past years. With
contextual data inputs via Face ID and voice search, algorithms can now better understand and
design content based on the preferences and interests of your customer.
However, this automation also has an important downside. More and more people become
suspicious on whether content is created by machines or humans. And when brands are not
transparent about it, customers will voice their concerns more than ever.
As a result, we can see that ‘made by humans' will gain more importance in 2018. Creative
products made by humans will become an ethical choice, just like ‘made locally’ or 'fair trade‘ was
a thought through choice over the past year. Hence, there will be increased pressure on brands
to reveal whether content was made by humans or by machines.
In 2017 Spotify received some negative reaction from the
music industry for creating algorithmic tracks that claimed to be
created by real people. Some believe that the algorithms lead
to more of the same music and not to the claimed new
discoveries.
9
These brands were doing it (not so well) back in 2017:
Spotify – Daily Mixes
‘Made by humans’ will become
the next ‘buy local’
12. 1
Location-based technology is opening up a world of possibilities for marketers: There was once a
time when we had no mobile devices, but that time is long gone. Today, wherever we go, our
device goes with us. On average, people trigger 75 separate mobile sessions per day. That means
we engage with our device across lots of locations throughout the day. And marketers benefit from
it.
They use geofencing technology to gather information about their customers and target
them as they enter, leave or stay in specific areas. Geofencing is the practice of using global
positioning (GPS) or radio frequency identification to define a geographic boundary. Then, once
this “virtual barrier” or “geofence” is defined, the marketer can set up triggers that send a text
message, email or notification (e.g. with special discounts)when a mobile device enters (or exits)
the identified area. In this way businesses can determine a geographic area and communicate
with devices that are active in that location.
10 Using Geofencing technology
L’Oréal created a virtual art exhibition which could only be discovered by attendees who
used their mobile devices to navigate an area. As customers walked around the place,
virtual works of art were displayed depending on the location they were situated in. To
achieve this, L’Oréal used the same geolocation technology as used by the popular game
Pokémon Go. This technique allows the brand to manipulate reality and to place customers
in an undiscoverable setting.
These brands were already doing it back in 2017:
L’Oréal – Virtual art exhibition
13. Interested in which trends are
impacting your industry?
Contact us and let’s find out
together!