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Information Builders WebFocus
- 1. Because Everyone Makes Decisions John Marshall John_marshall@ibi.com 314-458-4221
- 6. 1,450 employees in 60 offices
- 7. 12,000 major customer sites
- 8. Tens of millions of users
- 9. OEM relationships add 30,000+ sites
- 10. Strong penetration in all major vertical markets
- 12. Long-term partnerships with our customersCopyright 2007, Information Builders. Slide 2 Information Builders - Corporate Background
- 13. Simplifying and Empowering Your Business Copyright 2007, Information Builders. Slide 3
- 14. Copyright 2007, Information Builders. Slide 4 Industry Recognition Gartner Recognition: “Information Builders had the best forward progress in the leadership quadrant because of their commitment to leading innovation and their ability to listen and respond to their customers.” James Richardson, Analyst, Gartner BI Conference, March 2009 “The majority of Information Builders' customer references in the MQ survey consider it as their BI standard.” “Customers that Gartner contacted for this research rate Information Builders' software as one of the easiest to use in the industry.” “Customers rate Information Builders' support service among the best in the industry.” “Customer references rate Information Builders' product quality among the best in the industry.” Gartner BI Magic Quadrant Report, January 2009
- 16. Real Time Visibility Into Enterprise Operations
- 17. Monitor and track performance of Business Initiatives
- 18. Corporate Governance
- 19. Drive Down Costs
- 20. Improve Customer Satisfaction
- 21. New Sources of RevenueWhat are your business drivers and challenges?
- 23. Executives, analysts, frontline workers, mobile workers
- 25. Put the right tools/solutions in the right consumer’s hands
- 26. Make BI easy to use, cost effective, scalable, and portableCopyright 2007, Information Builders. Slide 6
- 28. Easy to use “WYSIWYG” GUI interface
- 30. Simple and flexible “Ebay-like” reporting
- 32. Interactive Dashboards and Scorecards
- 35. Geospatial Analysis (Google Maps/ESRI)
- 37. Deliver via email, mobile device, dashboard, ftp, printer and Report Library with archiving
- 38. Deliver on any time schedule with numerous output formats (HTML, Interactive PDF, MS Office, Active Reports, etc)# of Users
- 39. WebFOCUS - Integrated Business Intelligence Suite Front office Extended BI Mobile Applications Visualization & Mapping App/Dev, Portals & Mash-ups Enterprise Search Predictive Analytics Core BI Performance Management MS Office & e-Publishing Query & Analysis Dashboards Business to Business Data Warehouse & ETL Reporting Information Delivery Business Activity Monitoring Data Quality Master Data Management Extensions to the WebFOCUS platform allow you to build more application types at a lower cost Back office Copyright 2007, Information Builders. Slide 8
- 41. Query against all data sources including OLAP cubes such as MS, SAP and Essbase
- 42. Intelligent “WYSYWIG” design with familiar “MS Office 2007” look and feel
- 43. Generate highly complex reports, charts, and dashboards
- 44. Create virtual columns, prompts, filters; join tables and output to numerous formats, etc
- 45. No software to install or clients to maintain
- 46. Little to no training neededCopyright 2009, Information Builders. Slide 9
- 48. Eliminate thousands of one-off requests
- 49. Parameterize anything: Allow users to choose filters, sort values, measures, drill paths, and ranking options
- 50. Output and drill to any format including Active Reports, PDF and MS Excel with formulas
- 51. Highlight trends and exceptions with conditional styling and data visualization
- 53. No Training
- 54. Very Low TCOCopyright 2009, Information Builders. Slide 10
- 56. Rapid generation of P&L, Balance Sheets and Income Statements
- 57. Perform “what if” analysis
- 58. Support for “column-based and row-based” calculations
- 60. Improve accuracy in financial reporting
- 63. Familiar role based personalized view that is fully customizable by user
- 64. Include data from multiple internal and external data sources
- 65. Strategic, analytical and operational
- 66. Real-time alerts and passive monitoring
- 67. Provides a “bird’s-eye view” to decision-makers at all levels
- 68. High user adoptionCopyright 2009, Information Builders. Slide 12
- 70. Automated report delivery on your schedule: daily, weekly, monthly, yearly, etc
- 71. Deliver any type of report format: pdf, html, excel, active report, images, xml, graphs, etc
- 72. Burst reports “intelligently” based on your need: product, manager, customer, supplier, etc
- 73. Deliver reports to email, mobile device, printer, ftp, browser or our Report Library with archiving
- 74. Cut costs by eliminating paper
- 77. Generate highly interactive offline compound documents with embedded Flash content
- 78. Leverage WebFOCUS from inside MS Office tools
- 79. Update PowerPoint presentations with new metrics
- 80. Send customers, suppliers, and partners actionable statements w/o setting up portal access
- 81. Reduce paper consumption and electronic publishing costs
- 82. Reduce time, effort, and errorsCopyright 2009, Information Builders. Slide 15
- 84. Simplify the power of Excel
- 85. Highlight trends, add comments, and collaborate with others
- 86. Secure document with userid/password and add an expiration date
- 87. Data caching support for large data volumes
- 88. No software to installFilter Calculate Visualize Chart Pivot Rollup Annotate Send/Share Export to MS Office Copyright 2009, Information Builders. Slide 16
- 90. Includes data model with strategy maps, scorecards, dashboards, reports, charts, roles, and hierarchies
- 91. Easily combine operational reporting with performance metrics
- 92. Identify opportunities for improvement
- 93. Communicate strategy – improve performance
- 95. Spot critical trends and relationships in an instant
- 96. Dynamically change graphical views on the fly by selecting, zooming and/or recoloring charts while uncovering new data relationships
- 97. Drill down for deeper analysis
- 98. Accelerate interpretation, understanding and decision making
- 99. No training requiredCopyright 2009, Information Builders. Slide 18
- 101. Identify local and regional trends
- 102. Enhance the map by color-coding locations based on business results or expectations
- 103. Provide map levels to understand information better as you zoom
- 104. Bi-directional interactivity between reports and maps
- 105. Analyze revenue, risks, and costs as they are associated with proximity
- 107. Search and categorize structured, unstructured and real-time data
- 108. Based on the open source Lucene search engine resulting in high value, low cost implementations
- 109. Provide a single entry point to access any information to accelerate your business
- 110. Improve productivity
- 111. Cut costsCopyright 2009, Information Builders. Slide 20
- 113. Decisions based on high probability – NOT “gut-feel”
- 114. Makes building “scoring” systems easy
- 115. Based on “R” open source system
- 116. Enables predictive applications at a fraction of the cost of other solutions
- 118. Wide adoption is the greatest measure of success
- 119. Accepted & used by information workers at all levels
- 120. Both inside and outside the firewall
- 121. Scalability
- 122. Add new users at little or no cost
- 123. Many different types of applications
- 124. Large numbers of users
- 125. Data Access
- 126. Widest breadth of access
- 127. Reaches real-time operational data
- 128. Low Cost of Ownership
- 129. Lowest cost in…
- 130. Hardware, software, training, development & support“One of the main reasons our BI environment [WebFOCUS] has been adopted so widely is because it does not require any special experience or sophistication….” Patrick Yip Director - Pershing LLC
- 132. Highlight 2
- 133. Highlight 3
- 134. Highlight 4
- 135. Benefit 1
- 136. Benefit 2Copyright 2009, Information Builders. Slide 23
Editor's Notes
- Key points:We are an independent, best-of-breed provider. This is what we do and we’ve been doing it for almost 35 years. (Compared to other vendors that have BI embedded as part of a much larger software stack that is non-BI related.)This independence allows us to focus on our two core values – our customers and our technology innovation. We’ve received industry recognition for our commitment to both (will be covered later).Just over a year ago, IBM began OEM’ing a lightweight version of our BI product for their System i (AS/400) platform (called DB2 Web Query). This has grown our customer base significantly and has become “one of IBM’s fastest selling applications ever…”. (This is great positioning against Cognos.)See the sub in this article "DB2 Web Query Selling well“…http://blogs.systeminetwork.com/isnblogs/maxedout/2009/04/a_few_nuggets_turn_up_for_ibm.htmlWe also have other significant partnerships – SAP, Oracle and Microsoft all embed our software in their offerings. Think of us as the Switzerland in the software industry – we are open, flexible and play well with others – and we will continue to do so.But most importantly, we create local, long-term partnerships with our customers – our most important constituency. Our model is to complement standard support with strong, dedicated local support – so we commit to our customers’ success at a local level. Our average local SE tenure is 8 ½ years – well beyond the high-tech industry average. The average tenure on our support line is over 11 years.We believe BI is not something you buy, it is rather something you achieve. We help our customers achieve success with their BI investment.
- We have two core competencies – Information (BI) and Integration. What makes us unique is that we have not grown our platform by acquisition/merger. Instead, we have grown organically – within our own 4 walls. Everything you get from us is ours and has been built on a common architecture and infrastructure. What this means to you is that everything works seamlessly together and is easier to implement, maintain and support – both initially and in the long-term.On the BI side:WebFOCUSPerformance ManagementEnterprise SearchOn the Integration side:B2BBPAEIMBasically, we help you bring any data forward to any business solution – whether that solution involves systems, people or processes – or a combination of the three.
- This slide is meant to help you build credibility. We’ve received industry recognition for our customer service and support, our product quality and its ease of use, and its overall adoption.You may also want to mention that last Fall we were recognized as a market leader in BI by CRM Magazine (Customer Relationship Management) and ranked number 1 in customer service.
- What are the business drivers that people are talking about as the motivation of their business intelligence projects? Over the years this has changed. The answer to this question coming from Managers in the past used to be “I just want to know what is going on”. Today you will see the words “Process” and “Operations” appear more often when you ask this question.What drives your need for Business Intelligence? Do you want to…1) Improve business processesEliminate bottlenecks – accelerate or automatePeople want to focus the use of business intelligence technology on their processes. The want to leverage real-time information to makes things run faster or more efficiently – or even automate processes when applicable.Do you want to achieve..2) Real-time visibility into enterprise operations?Today people are less concerned about what happened last month and more concerned about what is happening right now and what can I expect to happen in the future.Do you want to…3)Monitor and track performance of business initiatives?This is always a common management concern.Do you need to improve…4) Corporate governance?Using information to handle regulatory compliance.5) Drive down costs?6)Improve customer satisfaction?How about obtaining…7) New sources of revenue driven by information availability?We see many companies looking to turn their information assets into money. What are your drivers?
- The main reason why organizations have not exceeded the limitations of 20/20 is due primarily to the sole focus on the traditional users of BI – the power users and analysts. Most BI vendors continue to focus their products on this important but very limited community (that most oftentimes access a data warehouse). Many organizations try to extend the use of these products to their non-technical business users, such as field sales, operational employees, administrators, etc. – but are unsuccessful. So, the non-technical business users are limited to static information, which is not what they need. In fact, these mass business users require much more real-time information about their customers, products and processes. WebFOCUS can efficiently access all of your data and provide it dynamically to all of your users – whether those users are inside or outside your firewall. In fact, the most un-served community for BI are the people outside the firewall. Sadly, they are your most ‘high-value’ users – your business partners and your customers. When you serve them properly, you drive performance, efficiency and ROI. WebFOCUS addresses the security, scalability and licensing models to easily provide BI to your extended enterprise. We not only scale from a technology perspective, but from a licensing perspective as well (we don’t require a heavy per seat licensing structure).It is our philosophy that business people need information, not tools. With WebFOCUS, you can easily deploy intuitive BI applications that are easy to use and require no training. (If you can use eBay, you can use WebFOCUS). Chances are you are already using WebFOCUS and don’t even know it. (Ask them if they do business with US Bank, American Express, AT&T, Fidelity, Administaff, etc.).
- This slide introduces each of the categories.You want to emphasize on this slide that WebFOCUS is a platform that does much more than any other BI platform. Reaching into application types (e.g. predictive analytics, search, performance management, Mobile, data quality and more) that typically will require a company to make additional investments in software from other vendors which requires additional hardware, additional experience and additional training, etc.Many vendors offer you core BI capabilities, but WebFOCUS is unique in its innovation to offer extended BI from the same, integrated platform (you may want to again reiterate our organic growth message – that we provide our customers all of these capabilities not by buying companies, but by developing these capabilities in-house so they all work well together.)You can also reiterate that we not only focus on the pretty pictures, but take responsibility for what happens on the back end as well. WebFOCUS will cover all of your information systems needs from data inception (collection, quality, and movement) to information delivery (reporting, analysis, & distribution) from one common platform and architecture.
- Provides360 degree view of the customerUnique to Magnify:Merges structured data with unstructured which is by itself OK. But we take it a step further. We can feed content in a real-time fashion with our integrated integration layer (iWay). We make it real-time vs. just “crawling” which is done at intervals and very resource intensive. With real-time, as soon as a new entry is made or record has changed, we will update it in real-time and it is automatically available and reflected. We can also embed scoring models to predict relevance (more on predictive analytics later).Large results sets are no problem with your dynamic categorization which organizes the information.Tie the power of search with BI and operational reporting. Provides a single entry point and simplifies things for the end user. Leverages open source to keep costs down for our customers. (Gartner calls Lucene a “game changer”. Lucene functions like Google but is a fraction of the cost.)
- So why are we (and our customers) successful?End user adoption is one key measureof success. We have the widest known deployments and WebFOCUS is used by information workers at every level of an enterprise. Ease of use drives adoption and adoption drives return on your investment. The more people that use it, the higher your return.We have proven scalability - some applications reaching into millions of named users. (Pershing mentioned here is a portal used by 100,000 investment professionals. Patrick Yip of Pershing said “One of the main reasons our BI environment [WebFOCUS] has been adopted so widely is because it does not require any special experience or sophistication…”With our breadth of data access we can create more systems than other vendors including those that reach into real-time operational systems – those applications that reach frontline workers at the bottom of the org chart and partners and customers outside your organization.With all of this our customers experience high yield with low costs in:Software – flexible pricing including server based options that do not go up for each named userHardware –because our software scales you need less hardware to service more usersTraining – very few WebFOCUS applications require training at allDevelopment – since you can do so many things with WebFOCUS your developer needs to know less tools but can create more applicationsSupport – Without (“how-to”) questions overloading you internal support lines you don’t require as many support personnel