I will accept a position as an Acting Nursing Home Administrator for six months. This will give the organization a chance to see my management style, leadership skills and work ethic. If after six months, I do not meet the organizations requirements as a Nursing Home Administrator, I agree to immediately leave the position. However, if I am evaluated as an asset to the organization, I request to be hired as a permanent Nursing Home Administrator. My goals as an Acting Nursing Home Administrator are to: 1) Provide quality care to the residents. 2) Meet the State of California’s and Medicare requirements for a skilled nursing facility. 3) Keep the facility’s beds full. 4) Retain staff. 5) Improve resident and employee satisfaction. 6) Pass the state examination. Using my extensive background in long-term care within the Veterans Health Administration medical centers, I Will create an environment that encourages a united voice and collaboration between staff and addresses issues related to the standards for resident’s quality of life and care in the facility. These include: • Advancing consistent standards, positions, and recommendations pertaining to the facility. • Promoting evidence-based approaches to common problems and risks found as they relate to the nursing home patients. • Coordinating and creating educational programs. • Improving coordination among the professional disciplines and reduce fragmented initiatives and approaches. • Clarifying staff accountability for the standard of care as established by law and regulation. • Promoting more effective root cause analysis of commonly identified issues that affect the nursing home’s performance and practice. • Promoting more effective approaches to improving care for the residents.

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CALVIN D MARSHALL
4475A W. 59th Pl, LosAngeles, CA 90043 H- (323)348-4565 C- (213) 304-4998 calvinmarshall77@gmail.com
Professional Summary
LONG-TERM CARE ADMINISTRATOR (NURSING HOME AND ASSISTED LIVING) -
A veteran with 23 years of experience within the Veterans Health Administration (VHA) with a successful
Federal career in long-term care serving veterans for more than 15 years. *Improved financial
management in long-term care by assessing the need for healthcare services, performing comparison
studies, evaluating procedures, developing action plans, and projecting expected outcomes. *Improved
access to care through community involvement and establishing community-basedoutpatient clinics.
Completed 140 quarter hours toward a Doctorate Degree in Health Services at Walden University; finished
all the coursework except the dissertation. Patient-Centered-Care was the specialty emphasized in all
program work, focusing on the idea that long-term care staff’s performanceand satisfaction can be
improved in a patient-centered-care environment through training and development.
Skills
 Extensive training in Dementia Care and Alzheimer’s Disease, currently certified in Dementia Care.
 Leader in coaching, mentoring, training and development in motivating long-term care employees in
customer service and equal employment opportunity.
 Developed long-term care and acute care customer service programs within VHA that identified
excellence in service as defined by veterans and their families.
 Redesigned quality programs; including managed care, technical quality and quality improvement.
 Developed Equal Employment Opportunity (EEO)Programs that decreased complaints and improved
employee satisfaction.
 Enhanced and improved healthcare processes that developed into new long-term care services.
 Improved financial management skills by assessing the need for healthcare services, performing
comparison studies, evaluating procedures, developing action plans, and projecting expected outcomes.
Affiliations
Nursing Home Administration (144 Hour Course) Michigan State University, Graduate School of
Management; Member, American College of Healthcare Executives; Member, American College of
Health Care Administrators; Member, American Association for Respiratory Care; Contracting Officer
Technical Representative Training Program, The George Washington University, Law School,
Government Contract Program; Chief Administrative Officer and Instructor's Credentials for California
Community Colleges; Member, Alliance of Professional Health Advocates.

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Work History
Staff Trainer &Developer 07/2013 to Current
MARSHALL CONSULTING SERVICE – LOS ANGELES, CA
Respiratory care and long-term care consultant, coach and educator for long-term care staff and family
members of nursing home residents in customer service procedures.
Nursing Home Administrator In-Training 03/2013 to 06/2013
LONGWOOD MANOR CONVALESCENT HOSPITAL – LOS ANGELES, CA
Completed 200 hours of training under a California approved preceptor as an Administrator-In-Training to
update my Nursing Home Administrator (NHA) skills before sitting for the California NHA Examination. I
completed training in the following areas: Physical Plant (75 hours), Required Skilled Nursing Services
(50 hours), Administration (50 hours), and the Omnibus Budget Reconciliation Act (25 hours). I also
accepted the assignment to chair the facility's safety committee and functioned as a change agent to
improve staff's safety awareness and safety preventive measures. Implemented and maintained a
system that corrected problems in the areas of safety, accessibility, sanitation, and infection control.
Nursing Research Assistant 04/2012 to 08/2012
GREATER LOS ANGELES VA MEDICAL CENTER – LOS ANGELES, CA
Helped the Associate Chief Nurse for Research and Education and facility researchers to continue to be
a change agent in patient-centered- Care and performance improvement procedures at the Los Angeles
VA Medical Center. Worked on improving staff performance, educating and developing nursing staff on
what is exceptional patient care service, and helping in any capacity that improved veterans' and staff’s
satisfaction in the services provided at the Medical Center.
Respiratory Care Staff Educator 01/2008 to 03/2012
Marshall Consulting Service – VA & CA
Long-term care respiratory consultant and trainer for respiratory staff; worked with department managers
to develop and implement a plan to improve their staff’s performance in providing respiratory services to
patients being treated within their medical centers.
Long-TermCare Administrator 04/2004 to 09/2007
Veterans Health Administration WASHINGTON – DC
Researched, developed, taught, and wrote responses on inquiries from congressional, state and city
officials regarding VA Capital Asset Realignment for Enhanced Services (CARES) healthcare initiatives
to meet the current and future health care needs of veterans for the 21st
century. CARES was a system-
wide process to prepare the VHA for meeting the current and future health care needs of veterans in
modern health care facilities. CARES addressed the appropriate clinical role of small facilities, vacant
spaces, the potential for enhanced use leases and the consolidation of services and campuses. In May
2004 the VA issued a decision document which served as VHA’s compass for capital planning decisions
which were incorporated in VHA’s strategic planning process.
Assistant Medical Center Director 08/2002 to 04/2004
VA MEDICAL CENTER – DETROIT, MI
Appointed; Assistant Medical Center Director at the Detroit VA Medical Center which was the final
training assignment in the VHA Executive Career Field (ECF) development program. Administrator for
the following: Environmental Care Program, Environmental Management Service, Medical Center’s
customer service, EEO, and minority veterans’ programs. Hired, disciplined, evaluated, awarded and
fired staff. Developed and approved plans for programs and services. For eight years a master trainer for

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VHA Treating Veterans with Care program, which started at the Battle Creek VA Medical Center. I was
the leader in developing a medical center customer service awareness program for all staff that was
based on survey results provided by veterans.
Executive Assistant/Long-TermCare Administrator 10/1990 to 08/2002
VA MEDICAL CENTER – BATTLE CREEK, MI
Established several continuous quality improvements and managed care programs for long-term care
services for the Battle Creek VA Medical Center. I played a leadership role in the successful passing of
three JCAHO accreditations with no Type 1 deficiencies in long-term care. I was also 2001-2003
President for the Michigan chapter of the American College of Health Care Administrators (ACHCA).
I was selected to the VHA Executive Career Field Program (ECF) in 2002. This was two-year training
program for the development of senior managers within VHA. For my six-month orientation I functioned
as the executive assistant to the network director of the Veterans Health System for Michigan & Indiana.
Health System Specialist Trainee 11/1989 to 10/1990
VA MEDICAL CENTER – LONG BEACH, CA
I was trained in the development of the VA Medical Center's budget, VHA network socio-economic
program and VHA network operations. I was also chairperson of the facility prosthetic implementation
team; active member of veterans' satisfaction committee and chairperson of the medical center's
employee education committee.
Administrative Officer, Nursing Service 01/1988 to 09/1990
VA MEDICAL CENTER – ALLEN PARK, MI
I was appointed administrative officer for the Chief of Nursing Service, and developed a customer service
program for nursing service that improved the customer satisfaction of inpatients and outpatients at the
VA Medical Center. I also established several continuous quality improvements and managed care
program indicators for clinical services at the Allen Park VA Medical Center. I took a leadership role and
successfully passed JCAHO accreditation for nursing service with no Type 1 deficiencies.
Department Administrator 09/1983 to 12/1987
SCPMG, KAISER PERMANENTE – LOS ANGELES, CA
I was manager of Respiratory Care Services, which included respiratory therapy, pulmonary function,
and an arterial blood gas laboratory. I also functioned as respiratory care instructor to medical residents,
and student nurses studying current respiratory care practices. I was elected president of the California
Society of Respiratory Care for two concurrent years.
Manager, RespiratoryCare Services 08/1981 to 08/1983
ST VINCENT MEDICAL CENTER– LOS ANGELES, CA
I was Director of Respiratory Care Services and taught didactic and clinical respiratory care to staff,
Medical students and nurses. Annually I developed and implemented a department budget and resource
allocation plan for the respiratory care department that was developed to help achieve the strategic goals
of the Medical Center which were consistently developed to be in-line with the medical center’s mission
and vision.
Program Director, RespiratoryCare 06/1977 to 06/1981
COMPTON COMMUNITY COLLEGE – COMPTON, CA
As program director of an accredited respiratory care program in a community college, I was the head
teacher for didactic and clinical respiratory care training. I also developed the process with input from the
clinical sites to teach medical residents and nursing students respiratory care procedures during their
clinical rotation. As program director, I was annually responsible to develop and implemented a program

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budget as well as evaluate the performance of the teachers within the program. I made curriculum
changes that were current with the respiratory care practices at various medical centers.
Chief, RespiratoryTherapist
VA MEDICAL CENTER – LOS ANGELES, CA 01/1973 to 06/1977
I was the department manager for Respiratory Care Services. I annually developed and implemented a
budget and resource allocation plan for respiratory care that was presented to the executive resources
committee and forward to VHA headquarters for approval. As the administrator for respiratory care
services, I also implemented and maintained a system that corrected problems in the areas related to
respiratory care including infection control. I had to work with medical center service chiefs to create and
maintain an overall quality control respiratory care environment within the VA Medical Center and
addressed problems as they were identified.
Cardiopulmonary Instructor/Technologist
UNITED STATES NAVY – Vietnam Era Veteran 8 years
Hospital Corpsman trained at the San Diego Naval Hospital. I became a cardio-pulmonary instructor for
the program for two years. Taught US Naval and US Air Force medical personnel; didactic and clinical
training classes. For fourteen months; I was the independent hospital corpsman for the US Navy
Seabees providing the medical needs for Marines and Navy Seabees using the Saigon River on route to
Da Nang in Vietnam.
Education
Masters of Arts, RESPIRATORY CARE ADMINISTRATION 1978
GODDARD COLLEGE – Plainfield, VT
Learned to develop myself as a financial manager for respiratory care, and how to plan, prepare
and deliver a budget. My final project was to develop my ideal budget for a respiratory care
department. What I learned became a part of my career development plan as a manager within
the health care Industry. I also learned to work with different departments, developing their
needs. This was the basis for my success as a manager in the health care system.
Bachelor of Arts: BUSINESS ADMINISTRATION 1976
WINDSOR UNIVERSITY - Los Angeles Area Division
Learned terms and language used in financial management world by business professionals
and the health care industry. Also, learned to develop, justify and implemented a budget
focusing on how to use limited resources to accomplish the business needs of an organization.
Additional Information
CERTIFICATES & LICENSES
Certified Dementia Practitioner with the National Council of Certified Dementia Practitioners
Licensed Nursing Home Administrator, California #NHA 7757
Licensed Residential Care for the Elderly Administrator, California #6028965740
Licensed Vocational Nurse, California #U 98668
Licensed Respiratory Care Practitioner, California #187
Registered Respiratory Therapist #1373
Licensed Nursing Home Administrator, Michigan #4801004250