Hollie Peterson completed a spring 2017 internship at the Greenville Health System Center for Integrative Oncology & Survivorship (CIOS). She achieved her goals of enhancing her professional skills, gaining knowledge of patient flow and care, and understanding the impact of CIOS' holistic programs. One of her projects was creating provider resource binders, which organized educational materials for providers to use during patient visits. Peterson contributed significantly to CIOS through various projects and tasks. Her experience reinforced her career goal of working in a field that integrates holistic health services.

1. Hollie Peterson
Greenville Health System-CIOS
Spring 2017 Internship
Health 4200-CIOS Internship Evaluation/Reflection
1. Review your goals and objectives for your internship and assess your internship site as it
provided a setting for achieving those goals and objectives.
The Center for Integrative Oncology & Survivorship provided the resources and
environment necessary for me to achieve the goals and objectives I set at the beginning of
the experience. Practitioners and administrative employees were always happy to answer
my questions. Shadowing practitioners was by far my favorite part of the opportunity. I
was able to see the importance of professional skills, patient involvement, and patient
flow in a multidisciplinary setting. Interacting with patients and utilizing all of the
resources at my disposal allowed me to gain a wealth of knowledge regarding health
assessment, health planning, intervention development, goal achievement, and
intervention evaluation.
2. Explain and show how you achieved the goals you set.
With objectives guiding the steps necessary to achieving each of the goals, I
utilized the CIOS resources and team members to achieve my goals. To achieve my goals,
I built off of the professional skills that my preceptor began helping me perfect from the
first day of my internship. I honed my professional skills by becoming comfortable
making patient calls, sending professional emails, and conducting meetings. My
professional skills opened up the ability for me to enhance my knowledge regarding
patient flow and care through shadowing. I reached out to practitioners and was able to
complete another goal by following a patient through the entire clinical process. I began
by helping confirm the initial appoint setup, sent the reminder three weeks ahead of time,
shadowed their Lifetime visit on the selected date, and finally triaging their clinical
folder at the end of the appointment. Finally, I focused my attention on patient
involvement and the impact of the CIOS holistic programs offered. I began attending
yoga classes, visiting the inpatient oncology floor, and engaging with the walking group.
Patients thrived in the social environments and consistency of the group classes, which
helped me understand how important the holistic programs are to a patient’s cancer
treatment.
3. Choose one project/assignment and describe it as follows: Provider Resource Binders
I feel I efficiently accomplished this project by taking advantage of the CIOS
resource drive that held all of the education handouts, flyers, brochures, blogs, and data.
I spent time with provider discussing which handouts they personally use with their
patients each day and how I could best organize this information for them. I overcame
several challenges regarding the amount of resources added to each section, the ability

2. to print copies, making labels, and even ordering more dividers. Accepting help and
support from members of the CIOS team to locate all of the resources was an important
part of the project. Organization was necessary for outlining how each separate binder
could incorporate all of the resources yet not exceed the space and weight appropriate
for each binder. My strengths throughout the project included organization, time
management, problem solving, and patience to collect/print all relevant resources. My
weakness was estimating the number of worksheets that could be added to each section
without making the binder too heavy. I wanted to work on all the binders at once, but I
would have saved time/resources by printing and finishing one binder at a time.
4. Assess your contribution to the internship site.
During my time as the CIOS intern, I contributed in several ways. I worked on
several large projects such as the Provider Resource Binders, an Oncology Inpatient
Guide, and organized the CSC Database into binders. Aside from the larger projects, I
always triaged clinical folders, sent out the weekly patient reminders, made patient phone
calls, and assisted with events going on. All of these projects helped me hone my
professional skills and helped me better understand how complex multidisciplinary
settings are. My Provider Resource Binder has been by far the most rewarding
contribution to CIOS. The providers constantly mentioned that the binder saves them
time during patient visits. Instead of spending time tracking down educational handouts
for clients it is all in one convenient binder they can even carry with them. Additionally,
several providers mentioned I added materials that they didn’t even realized existed and
that this has helped them educate patients during visits.
5. Has your experience changed or reinforced your career goals. Changed or reinforced
your educational goals? Could you see yourself as a professional in this field?
My experience has reinforced my goal of a career within an environment that
integrates holistic health services and care to patients. The internship showed me that
public health is very important and that I will continue my goal of earning a master’s
degree in public health in the future.
6. Relate your internship experience to your academic work on campus. List at least 5
specific courses (by title, not number) either in your major or outside your major that
were useful at this site.
Sociology, Epidemiology, Research and Evaluation Strategies for Public Health,
Determinants of Health Behavior, Introductory Principles of Human Nutrition, and
Human Health and Disease were courses that were useful during the CIOS internship.
Having a Health Promotion and Education background in a Health Science major from
Clemson was critical in my success as an intern. It prepared me for all of the different
aspects and experiences I was exposed to in the multidisciplinary setting of CIOS.

3. 7. Were there instances at your site where the health literacy training were utilized? Explain.
Patient Literacy was a huge part of the CIOS experience. Each day I had to
explain the description of visits, workshops, and/or classes to patients in the conference
room as well as over the phone during reminder calls. Understanding that the
construction and techniques regarding communication between providers is very
different when compared to communication between the provider and patient was the
most useful skill I consistently used from the health literacy training. Communication is
essential to gaining patient trust and respect, which directly correlates with the patient’s
willingness to abide by the rules of their designates cancer treatment plan.