1. Case Study 1 Statistical Thinking in Health Care Due Wee.docx

1. Case Study 1: Statistical Thinking in Health Care
Due Week 4 and worth 150 points
Read the following case study.
Ben Davis had just completed an intensive course in
Statistical Thinking for Business Improvement,
which was offered to all employees of a large health
maintenance organization. There was no time to
celebrate, however, because he was already under
a lot of pressure. Ben works as a pharmacist's
assistant in the HMO's pharmacy, and his manager,
Juan de Pacotilla, was about to be fired. Juan's
dismissal appeared to be imminent due to
numerous complaints, and even a few lawsuits over
inaccurate prescriptions. Juan now was asking Ben
for his assistance in trying to resolve the problem,
preferably yesterday!
"Ben, I really need your help! If I can't show some
major improvement or at least a solid plan by next
month, I'm history."
"I'll be glad to help, Juan, but what can I do? I'm just
a pharmacist's assistant."
"I don't care what your job title is; I think you're just
the person who can get this done. I realize I've been
too far removed from day-to-day operations in the
pharmacy, but you work there every day. You're in a
much better position to find out how to fix the
problem. Just tell me what to do, and I'll do it."
"But what about the statistical consultant you hired
to analyze the data on inaccurate prescriptions?"

"Ben, to be honest, I'm really disappointed with that
guy. He has spent two weeks trying to come up with
a new modeling approach to predict weekly
inaccurate prescriptions. I tried to explain to him that
I don't want to predict the mistakes, I want to
eliminate them! I don't think I got through, however,
because he said we need a month of additional data
to verify the model, and then he can apply a new
method he just read about in a journal to identify
'change points in the time series,' whatever that
means. But get this, he will only identify the change
points and send me a list; he says it's my job to
figure out what they mean and how to respond. I
don't know much about statistics -- the only thing I
remember from my course in college is that it was
the worst course I ever took-- but I'm becoming
convinced that it actually doesn't have much to offer
in solving real problems. You've just gone through
this statistical thinking course, though, so maybe
you can see something I can't. To me, statistical
thinking sounds like an oxymoron. I realize it's a
long shot, but I was hoping you could use this as the
project you need to officially complete the course."
"I see your point, Juan. I felt the same way, too.
This course was interesting, though, because it
didn't focus on crunching numbers. I have some
ideas about how we can approach making
improvements in prescription accuracy, and I think
this would be a great project. We may not be able to
solve it ourselves, however. As you know, there is a
lot of finger-pointing going on; the pharmacists
blame sloppy handwriting and incomplete

instructions from doctors for the problem; doctors
blame pharmacy assistants like me who actually do
most of the computer entry of the prescriptions,
claiming that we are incompetent; and the
assistants tend to blame the pharmacists for
assuming too much about our knowledge of medical
terminology, brand names, known drug interactions,
and so on."
"It sounds like there's no hope, Ben!"
"I wouldn't say that at all, Juan. It's just that there
may be no quick fix we can do by ourselves in the
pharmacy. Let me explain how I'm thinking about
this and how I would propose attacking the problem
using what I just learned in the statistical thinking
course."
Source: G. C. Britz, D. W. Emerling, L. B. Hare, R.
W. Hoerl, & J. E. Shade. "How to Teach Others to
Apply Statistical Thinking." Quality Progress (June
1997): 67--80.
Assuming the role of Ben Davis, write a three to four
(3-4) page paper in which you apply the approach
discussed in the textbook to this problem. You'll
have to make some assumptions about the
processes used by the HMO pharmacy. Also,
please use the Internet and / or Strayer LRC to
research articles on common problems or errors
that pharmacies face. Your paper should address
the following points:

1. Develop a process map about the prescription filling
process for HMO's pharmacy, in which you specify
the key problems that the HMO's pharmacy might
be experiencing. Next, use the supplier, input,
process steps, output, and customer (SIPOC) model
to analyze the HMO pharmacy's business process.
2. Analyze the process map and SIPOC model to
identify possible main root causes of the problems.
Next, categorize whether the main root causes of
the problem are special causes or common causes.
Provide a rationale for your response.
3. Suggest the main tools that you would use and the
data that you would collect in order to analyze the
business process and correct the problem. Justify
your response.
4. Propose one (1) solution to the HMO pharmacy's
on-going problem(s) and propose one (1) strategy to
measure the aforementioned solution. Provide a
rationale for your response.
5. Use at least two (2) quality references. Note:
Wikipedia and other Websites do not qualify as
academic resources.
Your assignment must follow these formatting
requirements:
• Be typed, double spaced, using Times New Roman
font (size 12), with one-inch margins on all sides;
citations and references must follow APA format.
Check with your professor for any additional
instructions.

• Include a cover page containing the title of the
assignment, the student's name, the professor's
name, the course title, and the date. The cover page
and the reference page are not included in the
required assignment page length.
The specific course learning outcomes associated
with this assignment are:
• Describe how organizations use statistical thinking
to be more competitive.
• Apply the basic principles of statistical thinking to
business processes.
• Apply the SIPOC model to identify OFIs in business
processes.
• Use technology and information resources to
research issues in business process improvement.
• Write clearly and concisely about business process
improvement using proper writing mechanics.
LEG 320: Criminal Law
Assignment 1: Criminal Conduct and Criminal Law Due Week 4
According to the text, crime has been part of the human
condition since people began to live in groups. Ancient
documents indicate that conduct we now call murder, theft, or
robbery was identified as criminal by civilizations that existed

thousands of years ago. Criminal laws regulate human conduct
and tell people what they can and cannot do and, in some
instances, what they must do under certain circumstances. In
this assignment, you will explore different types of criminal
conduct and the goals of criminal law.
Write a four to six (4-6) page paper in which you:
1. Determine whether or not the Ex Post Facto Clause can be
used as a defense to prohibit the increase in federal
minimum/mandatory sentencing guidelines after a federal
defendant has committed the crime. Provide a rationale to
support your position.
2. Explain the distinction between criminal, tort, and moral
wrongs. Next, support or criticize the premise that the standards
set by moral laws are higher than those set by criminal law.
3. Identify and discuss the differences between solicitation of
another to commit a crime and a conspiracy to commit a crime.
Next, support or criticize the use of the unilateral approach to
conspiracy convictions.
4. Identify the four (4) goals of criminal law, and discuss the
manner in which these four goals effectuate the purpose of
protecting the public and preventing the conviction of innocent
persons.
5. Use at least three (3) quality academic resources in this
assignment. Note: Wikipedia and similar types of websites do
not qualify as academic resources.
Your assignment must follow these formatting requirements:
· This course requires use of new Strayer Writing Standards
(SWS). The format is different than other Strayer University
courses. Please take a moment to review the SWS
documentation for details.
· Be typed, double spaced, using Times New Roman font (size
12), with one-inch margins on all sides; citations and references
must follow SWS or school-specific format. Check with your
professor for any additional instructions.
· Include a cover page containing the title of the assignment, the

student's name, the professor's name, the course title, and the
date. The cover page and the reference page are not included in
the required assignment page length.
The specific course learning outcomes associated with this
assignment are:
· Describe the nature and history of American criminal law.
· Explain the role of individuals and federal, state, and local
government agencies in crime fighting and prosecution of
criminal offenses.
· Analyze the essential legal elements of criminal conduct.
· Use technology and information resources to research issues in
criminal law.
· Write clearly and concisely about criminal law using proper
writing mechanics.
Grading for this assignment will be based on answer quality,
logic / organization of the paper, and language and writing
skills, using the following rubric
HUM 112 Assignment One (revised)
By
HUM 112
Dr. McGeehan

August 15th, 2018
HUM 112 Assignment One
Question One: Author Information and why Work was Written
The writer of The Interesting Narrative of the Life of
Olaudah Equiano, is the slave himself, Olaudah Equiano. This is
an autobiography he wrote in his youth. He wrote this piece to
show how the slaves were mistreated at the time and the
unorthodox mannerisms the British showed to the slaves. His
targeted audience was the “white Britons” which I discovered in
a summarized passage of Olaudah’s writing (Vaughn,1). I found
it a bit challenging to read, which is why I came across another
passage that made it easier to understand.
Note to students: Put in another paragraph with some more
details about the author. (Sayre, 2)
Question Two: Summary of Main Ideas
The author has five important points to make in this work.
Olaudah’s key views were experiences he went through, first
hand. He told of what happened to other slaves on the ship and
a story of what happened to one of their men! He wanted them
to see how cruel they were, even to their people. All the bad
that happened to him at that early age better explained that
those were the one who was savages and the ones who were
truly ignorant. The British had no boundaries or care in the

world for any others; just plain brutal. (Equiano,3)
Olaudah being sold into slavery within Africa was nothing
compared to what was to come when being taken to America.
He was kidnapped and had no one to turn to, but he would have
rather stayed in Africa where it was more civilized to him until
he was brought to England. Though slavery was hard and scary
to him as a child, it helped him become educated and have a
voice. Some people thought Africans could not learn the
common way to think or write, but Olaudah was thought
different. He showed how a slave could be educated and have
thoughts of his own. I believe that is something that was
considered heavily when the abolitionists came to set things
straight. (Equiano,3)
Question Three: Writing Style and Audience
Olaudah’s narrative had effectiveness on his audience because
of how detailed his story is. As he mentioned, when they
punished their men in the same manner, it probably awakened
them, now seeing that life does not need to be so vulgar.
Nothing in life needs to be this terrifying to endure, no matter
what race you are or your religion. All people are created equal,
and everyone should have the option of where they would like
to go and what they would like to do. (Equiano,3)
Note to students: Put in another paragraph with some more
details about the words and types of sentences the author uses.
Look at the textbook (Sayre, 2)
Question Four: Impact and Relevance of Work Today
The reading impacted me because I could never imagine being
in a situation like this. Whenever I think of slavery, I thank God
I wasn’t born in that time. I would be terrified but also a fighter
until my death. I would kill as many people as I could because
no one will ever have this kind of power over me. It is very
relevant to my everyday life both professionally and personally
because, without people like Olaudah, I would not be in a very
good place. Thankfully the abolitionists made it possible to end
slavery and have most people look at each person with respect.
Note to students: No citation really needed in this paragraph

unless you quote or take from a source
Sources
1. Vaughan, V.E. (2013) “white Britons” Analysis: The
Interesting Narrative of the Life of Olaudah Equiano. Salem
Press Encyclopedia.
2. Henry Sayre (2015) The humanities: Culture, continuity
and change, Volume 2 (3rd ed.). Upper Saddle River, NJ:
Pearson Education
3. Equiano’s Interesting Narrative of the Life of Olaudah
Equiano, written in 1789.
2
By Student Name
HUM 112
Dr. McGeehan
Date Submitted

Question One: Author Information and why Work was Written
Question Two: Summary of Main Ideas

Question Three: Writing Style and Audience
Question Four: Impact and Relevance of Work Today
Sources
1.
2.
3.
2

HUM 112: World Cultures II
Assignment 1: Essay
Due Week 4
The focus is on brief but important primary source material
written by important authors. In each case, the subject relates to
the problems of certain people who are oppressed or
impoverished. In each topic, a different genre or approach is
adopted to help readers see and perhaps address the problem.
Read the selections as identified with each topic below. Write a
four-to-five (4-5) paragraph essay (350 words minimum) which
analyzes the work following the list of four things “your paper
should cover” given just after the topic.
Topic Choice:
· Reading selection of Jane Austen’s Pride and Prejudice. Her
works are very popular today, with Austen reading clubs and all
types of new books and events based on her ideas. In 2017
England printed new 10 pound bank notes with her image on
them. The chapter should be read in full at
https://www.janeausten.org/pride-and-prejudice/chapter-43.asp
For the reading selection and topic you choose, your paper
should cover the following:
1. Briefly introduce the writer and the situation that this reading
is about. Identify the genre or nature of the reading. (Who is
the author; why did he or she write this piece?)
2. Using specific examples or lines within the reading, suggest
the author’s key views and key aims for the reading audience.
(Give a 1-2 paragraph summary of ideas)
3. Evaluate the author’s strategy and what you see as the work’s
likely effectiveness (or lack of effectiveness) for the target
audience. If there is any known historical result, discuss that.
(Look at the writing style and discuss who would read this)
4. Evaluate how the reading impacted you. Identify any

analogous situations today, and also key lessons you get from
the reading that could be relevant to one’s professional and
personal life. (How did you like this? How do the ideas relate
to situations today?)
Your assignment must follow these formatting requirements:
· This course requires the use of Strayer Writing Standards
(SWS). The format is different than others Strayer University
courses. Please take a moment to review the SWS
documentation for details.
· Include a title page containing the title of the assignment, your
name, the professor's name, the course title, and the date of
submission. The cover page and the source list are not included
in the required assignment length (350 words minimum).
· You must the class text and also any source(s) identified (with
links) above for the topic you choose, focusing on the main
primary source of that author. If you use any additional source
(optional), it must be from the university’s online Library and
of good academic quality for college work.
The specific course learning outcomes associated with this
assignment are:
· Explain how key social, cultural, and artistic contributions
contribute to historical changes.
· Explain the importance of situating a society’s cultural and
artistic expressions within a historical context.
· Examine the influences of intellectual, religious, political, and
socio-economic forces on social, cultural, and artistic
expressions.
· Identify major historical developments in world cultures
from the Renaissance to the contemporary period.
· Use technology and information resources to research issues in
the study of world cultures.
· Write clearly and concisely about world cultures using proper
writing mechanics.
Grading for this assignment will be based on answer quality,
logic/organization of the paper, and language and writing skills,
using the following rubric found here.

1. Case Study 1 Statistical Thinking in Health Care Due Wee.docx

1. Case Study 1 Statistical Thinking in Health Care Due Wee.docx

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1. Case Study 1 Statistical Thinking in Health Care Due Wee.docx