1. University school of management
Kurukshetra university
Kurukshetra
Topic – process analysis, process selection & product{paper manufacturing}
SUBMITTED BY :
GIWANSHU{87}
VIVEK {89}
AMAN {91}
Submitted to:
Dr.chetna Arora
{assistant professor}
2. 2
Process Analysis Terms
Process: Is any part of an organization that
takes inputs and transforms them into outputs.
Cycle Time: Is the average successive time
between completions of successive units.
Utilization: Is the ratio of the time that a
resource is actually activated relative to the
time that it is available for use
3. 3
Process Flowcharting
Defined
Process flowcharting is the use of a diagram to
present the major elements of a process.
The basic elements can include tasks or
operations, flows of materials or customers,
decision points, and storage areas or queues.
It is an ideal methodology by which to begin
analyzing a process.
4. 4
Flowchart Symbols
Tasks or
operations
Examples: Giving an
admission ticket to a
customer, installing a
engine in a car, etc.
Decision
Points
Examples: How much
change should be given
to a customer, which
wrench should be used,
etc.
Purpose and Examples
5. 5
Examples: Sheds, lines
of people waiting for a
service, etc.
Examples: Customers
moving to a seat,
mechanic getting a tool,
etc.
Storage areas
or queues
Flows of
materials or
customers
Purpose and Examples
Flowchart Symbols
6. 6
Example: Flowchart of Student Going to
School
Yes
No
Go
off
Go to
school
today?
Walk to
class
Drive
to
school
8. 8
Types of Processes (Continued)
A buffer refers to a storage area between
stages where the output of a stage is
placed prior to being used in a downstream
Stage.
Stage 1 Stage 2
Buffer
Multi-stage Process with Buffer
9. 9
Other Process Terminology
Blocking
Occurs when the activities in a stage must stop because there
is no place to deposit the item just completed.
If there is no room for an employee to place a unit of work
down, the employee will hold on to it and not able to
continue working on the next unit.
Starving
Occurs when the activities in a stage must stop because there
is no work .
If an employee is waiting at a work station and no work is
coming to the employee to process, the employee will
remain idle until the next unit of work comes.
10. 10
Other Process Terminology
(Continued)
Bottleneck
Occurs when the limited capacity of a process causes work to
pile up or become unevenly distributed in the flow of a process.
If an employee works too slow in a multi-stage process, work
will begin to pile up in front of that employee. In this case, the
employee represents the limited capacity causing the bottleneck.
Pacing
Refers to the fixed timing of the movement of items through the
process.
11. 11
Other Types of Processes
Make-to-order
Only activated in response to an actual order
Both work-in-process and finished goods
inventory kept to a minimum
Make-to-stock
Process activated to meet expected or forecast
demand
Customer orders are served from target
stocking level
13. 13
Cycle Time Example
Suppose you had to produce 600 units in 80 hours to
meet the demand requirements of a product. What is
the cycle time to meet this demand requirement?
Answer: There are 4,800 minutes (60 minutes/hour x
80 hours) in 80 hours. So the average time between
completions would have to be: Cycle time =
4,800/600 units = 8 minutes.
16. 16
Process selection
The ways organizations choose to produce or provide
their goods and services.
It involves choice of technology, type of processing,
and so on.
It influences
◦ Capacity planning
◦ Layout of facilities
◦ Equipment
◦ Design of work systems
20. 20
Intermittent System
Goods are made to specially fulfill orders made
by customers rather than for stock
Production facilities are flexible
Most products are produced in small quantities
Workloads are generally unbalanced
In-process inventory is large
Highly skilled operators
Needs high investment
Elaborate sequencing & scheduling may be
required
21. 21
Continuous System
Items are produced for stocks and not for specific
orders
Inputs are standardized
Standard set of process and sequence
Does not require diverse work
Balanced operational stages
Simple control process
Weakness in the system can be easily located
Material requirement can be easily planned.
22. 22
Project: A non-repetitive set of activities directed
toward a unique goal within a limited time frame
Unique
Whole project is considered as one operation
Non routine
Each product is a class in itself
Highly skilled manpower
Generally high investments
High unit cost of production
Examples: Building a bridge, Dam construction
Process Types
23. 23
Batch: Produces many different products
in groups (batches)
Low or Moderate volume
Moderate variety. Variety among batches but
not inside
Batch is not passed to next operation until the
work on previous operation is complete
Examples: Bakeries, movie theaters,
classrooms, printing press
Process Types
24. 24
Job shop: Provides unit or lot production or
service with changeable specifications,
according to customer needs
Small scale
Small lots
low volume
general equipment
Skilled workers
High-variety
Examples: Dentist’s office
Process Types
25. 25
Mass production: Items are produced in
large quantities and much emphasis is not
given to consumer orders
Standardization is the fundamental characteristic
Uniform and uninterrupted flow of materials is
maintained
Pre-determined sequence
One type of product at one time
Generally used to produce sub-assemblies or
parts/components
Process Types
26. Intermittent
Same product is not
produced continuously
Items produced for order
Equipment used for limited
time
Wide range of products can
be manufactured
Smaller scale of production
Planning & control
operations complicated &
tedious
Continuous
Same product produced
continuously
Items produced for stock
Regular use of equipment
Only particular type of
product can be produced
Large scale production
Planning & control
operations simple & easy
27. Intermittent
Production process
flexible
Per unit cost of
production is high
Functional type of
organization
Product & process is
not standardized
Continuous
Process not flexible
Per unit cost of
production is low
Divisional type of
organization
Product & process
standardized