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https://www.linkedin.com/in/stevenpoelmansw
Steven.Poelmans@ams.ac.be
Prof. dr. Steven Poelmans
Melexis Endowed Chair of Neuroscience- and Technology-enabled High Performance Organizations
The NeuroTrainingLab
Research and Development of Leadership Competencies
The human species stands on the verge of the 21st century
biological and socio-economic revolution driven by the
engineering of bodies, brains and minds.
Yuval Noah Harari
Historian and visionary
2018 World Economic Forum in Davos
Historical Context
The organizations that are first to develop the capacity to collect,
store, analyse and apply data
generated with transformative technologies for
improving performance and wellbeing,
will be the strategic leaders of the future.
The new capital: Data
SENSOR TECH
wearables, hearables, ingestibles
TransTech Transformative bio-codification technology
DATA TECH
AI, big data, real time analytics
BIOFEEDBACK
EEG, FMRI, ET, EDA, heart, temp, breath
BIOSTIMULATION
TCS, TACS, TRNS, TENS, CES, TMS
BEHAVIOR TECH
coaching, gamification, social psychology
PERCEPTION TECH
VR, AR
SLEEP TECH
monitoring, improvement, lucid
dreaming
HEALTHY SPACES TECH
design, air, water, lighting, materials
APP TECH
gaming, apps, software to code behavior
https://www.linkedin.com/in/stevenpoelmansw
Steven.Poelmans@ams.ac.be
Prof. dr. Steven Poelmans
Melexis Endowed Chair of Neuroscience- and Technology-enabled High Performance Organizations
The NeuroTrainingLab
Research and Development of Leadership Competencies
Prof. dr. Steven Poelmans
In the NeuroTrainingLab™ participants confront emotionally challenging business
situations, interacting with another participant and a specially trained actor. This
allows us to test, observe, and improve participants’ responses, arguments,
behavior, and EEG activity underlying leadership competencies.
The NeuroTrainingLab™ is a leadership competency development methodology,
that allows observing leadership behaviors and measuring associated neuro-
cognitive activity, with the purpose of giving contingent, task-based
(neuro)feedback and increase EQ, performance and health in managers.
DESCRIPTION
Prof. dr. Steven Poelmans
Competencies
Habitual, Observable Behaviour
associated with High Performance
Performance
EMOTIONAL
REGULATION
Stress Management
Self-control
Meditation
Empathy
Stress
COGNITIVE
REGULATION
Attention
Dual Task Processing
Working Memory
Meta-cognition
BASIC MODEL
Prof. dr. Steven Poelmans
Non-Verbal Behavior
Facial Expression
Eye Contact
Body Posture
Proximity
Flexibility
Brain activity (EEG)
Cognitive Workload
Attention
Engagement
Empathy, Insight
Heart activity (HRV)
Learning Capacity
The process of feedback,
learning, is aimed at
activating & measuring
meta-cognition.
Leadership Competencies
Analysis of socio-emotional
competencies by trained experts,
using virtual observation
dashboard.
Emotional Impact
Authenticity, Clarity
Spontaneity
Flexibility, Intensity
Connection / Trust
Firmness
INTRA-
INDIVIDUAL
INTER-
INDIVIDUAL
EXPERT ACTOREEG / HRV SUBJECTS
Learning Capacity
Participants give mutual
feedback within
constraints
(no judging)
MULTI-SOURCE, MULTI-LEVEL DATA
Prof. dr. Steven Poelmans
INTERNATIONAL NETWORK
PIPELINE
Prof. dr. Steven Poelmans
What have we learned?
The Paradoxes of Leadership
Prof. dr. Steven Poelmans
Melexis Endowed Chair of Neuroscience- and Technology-enabled High Performance Organizations
Prof. dr. Steven Poelmans
Paradox
Prof. dr. Steven Poelmans
Managers’ sense-making is empowered when re-framing
tensions as paradoxes instead of dilemmas.
(Luscher and Lewis, 2008)
Leadership Paradoxes
Prof. dr. Steven Poelmans
Leadership Paradoxes
Prof. dr. Steven Poelmans
Absence of Interruptions
Listening & Feedback
Observation & Feedback
Mindfulness
PARADOX 1: DECLARING vs INQUIRING
Framing - Purpose
Informing
Arguing
Engaging others
STATUS
N
Threat Reward
Prof. dr. Steven Poelmans
Person-Orientation
Process
Developing Trust
Emotion-Orientation
PARADOX 2: TASK vs EMOTIONAL CONNECTION
Task-orientation
Goals & Results
Problem-Solving
Action-Orientation
RELATEDNESS
N
Threat Reward
Prof. dr. Steven Poelmans
External Locus of Control
Seeking Success
Development, Action plan
Goals, Feedback, Coaching
Exploring Scenarios
PARADOX 3: CONTROL vs DELEGATION
Internal Locus of Control
Avoiding errors
Guarantees, commitments
Checklists, milestones
Worst case scenario
AUTONOMY
N
Threat Reward
CERTAINTY
N
Threat Reward
Prof. dr. Steven Poelmans
Individual Needs
Personal Interest
Expectations of Employee
Culture, Diversity, Consideration
PARADOX 4: FIRM vs EMPLOYEE
Organizational Priorities
Common Good
Vision of Firm
Policies, Norms
Threat RewardFAIRNESS
N
Prof. dr. Steven Poelmans
NAVIGATING PARADOXES: META-COGNITION
MELEXIS ENDOWED CHAIR of
NEUROSCIENCE- & TECHNOLOGY-ENABLED
HIGH PERFORMANCE ORGANIZATIONS
TO STUDY AND OPTIMIZE PERFORMANCE AND WELLBEING IN
ORGANIZATIONS
Implementing organizational and individual strategies for
Ethically collecting and systematically studying biometrical data,
Wisely using the data for the benefit of sustainable, organizational performance,
Safeguarding individual and social wellbeing.
Purpose of the Chair
Lines of ResearchNEUROTRAININGLAB
Leadership development study using multiple source data: expert observations, EEG, biometric, self-report.
TECDATA
Intervention study using Individual diagnosis and targeted treatment of stress and burnout in organizations.
GLOVIR TEAMS
High performing, agile / autonomous teams in the global-virtual space.
ARTIFICIAL INTELLIGENCE AND ORGANIZATIONAL LEARNING
Taxonomy of artificial intelligence and learning. Study of integration of business analytics, AI, and machine
learning within organizational learning.
WAR ROOM
Neuroscience- and technology-enabled team decision making in crisis situations.
LEADERSHIP OF BIG DATA IMPLEMENTATION
Study of meso-level enablers of big data process implementation, like leadership complexity, and
organizational climate.
AMISCO – Assessment of Multiple Intelligences for School and Career Orientation
VR test of KISET – Knowledge, Intelligences, Skills, Experiences and Traits to orient young adults in their careers.
Thank you for your focus and smile ☺
https://www.linkedin.com/in/stevenpoelmansw
Steven.Poelmans@ams.ac.be
Prof. dr. Steven Poelmans
Melexis Endowed Chair of Neuroscience- and Technology-enabled High Performance Organizations

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06 Steven Poelmans - HRRH congres Milaan

  • 1. https://www.linkedin.com/in/stevenpoelmansw Steven.Poelmans@ams.ac.be Prof. dr. Steven Poelmans Melexis Endowed Chair of Neuroscience- and Technology-enabled High Performance Organizations The NeuroTrainingLab Research and Development of Leadership Competencies
  • 2. The human species stands on the verge of the 21st century biological and socio-economic revolution driven by the engineering of bodies, brains and minds. Yuval Noah Harari Historian and visionary 2018 World Economic Forum in Davos Historical Context
  • 3.
  • 4. The organizations that are first to develop the capacity to collect, store, analyse and apply data generated with transformative technologies for improving performance and wellbeing, will be the strategic leaders of the future. The new capital: Data
  • 5. SENSOR TECH wearables, hearables, ingestibles TransTech Transformative bio-codification technology DATA TECH AI, big data, real time analytics BIOFEEDBACK EEG, FMRI, ET, EDA, heart, temp, breath BIOSTIMULATION TCS, TACS, TRNS, TENS, CES, TMS BEHAVIOR TECH coaching, gamification, social psychology PERCEPTION TECH VR, AR SLEEP TECH monitoring, improvement, lucid dreaming HEALTHY SPACES TECH design, air, water, lighting, materials APP TECH gaming, apps, software to code behavior
  • 6. https://www.linkedin.com/in/stevenpoelmansw Steven.Poelmans@ams.ac.be Prof. dr. Steven Poelmans Melexis Endowed Chair of Neuroscience- and Technology-enabled High Performance Organizations The NeuroTrainingLab Research and Development of Leadership Competencies
  • 7. Prof. dr. Steven Poelmans In the NeuroTrainingLab™ participants confront emotionally challenging business situations, interacting with another participant and a specially trained actor. This allows us to test, observe, and improve participants’ responses, arguments, behavior, and EEG activity underlying leadership competencies. The NeuroTrainingLab™ is a leadership competency development methodology, that allows observing leadership behaviors and measuring associated neuro- cognitive activity, with the purpose of giving contingent, task-based (neuro)feedback and increase EQ, performance and health in managers. DESCRIPTION
  • 8. Prof. dr. Steven Poelmans Competencies Habitual, Observable Behaviour associated with High Performance Performance EMOTIONAL REGULATION Stress Management Self-control Meditation Empathy Stress COGNITIVE REGULATION Attention Dual Task Processing Working Memory Meta-cognition BASIC MODEL
  • 9. Prof. dr. Steven Poelmans Non-Verbal Behavior Facial Expression Eye Contact Body Posture Proximity Flexibility Brain activity (EEG) Cognitive Workload Attention Engagement Empathy, Insight Heart activity (HRV) Learning Capacity The process of feedback, learning, is aimed at activating & measuring meta-cognition. Leadership Competencies Analysis of socio-emotional competencies by trained experts, using virtual observation dashboard. Emotional Impact Authenticity, Clarity Spontaneity Flexibility, Intensity Connection / Trust Firmness INTRA- INDIVIDUAL INTER- INDIVIDUAL EXPERT ACTOREEG / HRV SUBJECTS Learning Capacity Participants give mutual feedback within constraints (no judging) MULTI-SOURCE, MULTI-LEVEL DATA
  • 10. Prof. dr. Steven Poelmans INTERNATIONAL NETWORK PIPELINE
  • 11. Prof. dr. Steven Poelmans
  • 12. What have we learned? The Paradoxes of Leadership Prof. dr. Steven Poelmans Melexis Endowed Chair of Neuroscience- and Technology-enabled High Performance Organizations
  • 13. Prof. dr. Steven Poelmans Paradox
  • 14. Prof. dr. Steven Poelmans Managers’ sense-making is empowered when re-framing tensions as paradoxes instead of dilemmas. (Luscher and Lewis, 2008) Leadership Paradoxes
  • 15. Prof. dr. Steven Poelmans Leadership Paradoxes
  • 16. Prof. dr. Steven Poelmans Absence of Interruptions Listening & Feedback Observation & Feedback Mindfulness PARADOX 1: DECLARING vs INQUIRING Framing - Purpose Informing Arguing Engaging others STATUS N Threat Reward
  • 17. Prof. dr. Steven Poelmans Person-Orientation Process Developing Trust Emotion-Orientation PARADOX 2: TASK vs EMOTIONAL CONNECTION Task-orientation Goals & Results Problem-Solving Action-Orientation RELATEDNESS N Threat Reward
  • 18. Prof. dr. Steven Poelmans External Locus of Control Seeking Success Development, Action plan Goals, Feedback, Coaching Exploring Scenarios PARADOX 3: CONTROL vs DELEGATION Internal Locus of Control Avoiding errors Guarantees, commitments Checklists, milestones Worst case scenario AUTONOMY N Threat Reward CERTAINTY N Threat Reward
  • 19. Prof. dr. Steven Poelmans Individual Needs Personal Interest Expectations of Employee Culture, Diversity, Consideration PARADOX 4: FIRM vs EMPLOYEE Organizational Priorities Common Good Vision of Firm Policies, Norms Threat RewardFAIRNESS N
  • 20. Prof. dr. Steven Poelmans NAVIGATING PARADOXES: META-COGNITION
  • 21. MELEXIS ENDOWED CHAIR of NEUROSCIENCE- & TECHNOLOGY-ENABLED HIGH PERFORMANCE ORGANIZATIONS
  • 22. TO STUDY AND OPTIMIZE PERFORMANCE AND WELLBEING IN ORGANIZATIONS Implementing organizational and individual strategies for Ethically collecting and systematically studying biometrical data, Wisely using the data for the benefit of sustainable, organizational performance, Safeguarding individual and social wellbeing. Purpose of the Chair
  • 23. Lines of ResearchNEUROTRAININGLAB Leadership development study using multiple source data: expert observations, EEG, biometric, self-report. TECDATA Intervention study using Individual diagnosis and targeted treatment of stress and burnout in organizations. GLOVIR TEAMS High performing, agile / autonomous teams in the global-virtual space. ARTIFICIAL INTELLIGENCE AND ORGANIZATIONAL LEARNING Taxonomy of artificial intelligence and learning. Study of integration of business analytics, AI, and machine learning within organizational learning. WAR ROOM Neuroscience- and technology-enabled team decision making in crisis situations. LEADERSHIP OF BIG DATA IMPLEMENTATION Study of meso-level enablers of big data process implementation, like leadership complexity, and organizational climate. AMISCO – Assessment of Multiple Intelligences for School and Career Orientation VR test of KISET – Knowledge, Intelligences, Skills, Experiences and Traits to orient young adults in their careers.
  • 24. Thank you for your focus and smile ☺ https://www.linkedin.com/in/stevenpoelmansw Steven.Poelmans@ams.ac.be Prof. dr. Steven Poelmans Melexis Endowed Chair of Neuroscience- and Technology-enabled High Performance Organizations