James Turnbull, VP of Tech Operations at Puppetlabs, started off the day with a very interesting and informative talk about the past, current and future of Puppet. He showed they have a strong link to their community and plan to keep it that way. He explained that they grew from very small to 70+ people over the last year, and that brings some issues with it. They are very dedicated to fixing those issues though, and hope to improve things moving towards the future.