1. LAWRENCE Q. ROBINSON
106 Parkcrest Dr., Southlake, TX 76092 • 817-975-8154 • lawrence.quincy.robinson@gmail.com
Professional Summary
Senior Level Software Engineer with over 10 years of development experience with expertise in
Force.com development using Apex classes and Visualforce, Salesforce1 mobile development and
Salesforce administration, A B.S. degree in Computer Science, and 2 years of IT management
experience with a proven ability to facilitate requirements to delivery.
Specialties: Managingresources,interpreting requirements, Analysis and Design, Agile/Scrum
Methodology, interpreting technical documents; developing project plans; systems integration, problem
resolution.
Career Experience
Dex Media, Inc. 2001 to Present
DFW Airport, TX
Senior Software Engineer (Management Employee)
Spent the last 4 years developing, administering and customizing Salesforce apps for our Sales team,
Media Consultants, Hub Consultants and Campaign Managers to manage resources surrounding the
needs of our customer base. My last project was the development of a Salesforce1 mobile app to give
our sales personnel the ability to perform task that they otherwise would have to perform in office. Prior
to my Salesforce position, I spent the previous years administering and developing applications around
our 3rd party Document imaging solutions (Oracle IPM, ImageNow. / WebNow & Quillix Scanning and
indexing) to facilitate integration with our in-house applications as well as Salesforce.com.
● Efficient in Agile/Scrum methodology.
● Expertise in Force.com development using Visualforce and Apex classes.
● Controllers and Triggers
 Force.com migration tool / Change Sets
 Web Services
 Experience following low level designs and performing application builds
 Experience integrating business processes across disparate systems using 3rd party tools
 Demonstrate adherence to Salesforce.com best practices.
 Experience with Salesforce.com APIs like SOAP
 Experience with writing test classes and building triggers, future methods etc.
 Experience with configurations like creating workflows, formula fields, roll up summary fields,
assignment rules, roles, profiles, sharing settings etc.
 Expertise in Salesforce Administration
● Experience with Salesforce1 development.
● Expertise with Oracle IPM (Imaging & Process Management) and Quillix workflow.
● Expertise with ImageNow/WebNow administration, capture processes & workflows, data imports
and integration with PeopleSoft.
Technologies: Apex, Visualforce, The Welkin Suite, Workbench, Brain Engine, Eclipse,
Windows, Apple, Java, VB, MS Visual Studio, AIX
Verizon Wireless (PrimeCo) 1999 to 2001
Westlake, TX
IT Manager (Middleware / Interface Development)
Responsible for overseeing the development of applications that communicated cell tower data to the
customer service center. My team and I were also responsible for developing applications that enabled
cell phone functionality such as Over The Air activation.
● Managed a staff of 10+ developers.
● Facilitated cross functional development with the Siebel Development team.
● Provided critical data analysis for cell tower usage.
Technologies: C++, VB, MS Visual Studio, Windows, Unix
Oxford & Associates/Neiman Marcus 1999 to 1999

2. Education
B.S. Computer Science, Eastern Michigan University, Ypsilanti, MI
Minored in Mathematics
Computer Skills
Visualforce, Apex, Salesforce Administration, SOQL, Oracle IPM (Imaging & Process Management)
Administration & Integration, ImageNow iScript, Workflow & Administration, Windows, Linux, Mac OS,
Java, C++, MS Excel, Word, PowerPoint, MS Access, MySQL, Oracle
Irving, TX
Contractor/Developer
● Developed & modified code for sales reports
● Ported code to new system environments
Technologies: ESQL/C, Unix VI & C compiler, Windows, Unix
New Boston Systems / Sabre 1998 to 1998
Westlake, TX
Contractor/Developer
● Developed real-time monitor for reservation systems Apollo, Sabre and Worldspan. Data was
retrieved and monitored for trends in sales, destinations, etc.
● Conducted demos for clients as well as provided research & support
Technologies: C++, MS Visual Studio, Windows, Unix, IP Sockets
GTE Telephone Operations WHQ 1992 to 1998
Irving, TX
Senior Systems Engineer
● Managed GTE Phone Mart retail systems. Provide system maintenance as well as support.
● Provided extensive data collection for corporate reports. Collected data from all GTE Phones
Marts across the country using a third party communication package that provided landline and
internet connectivity.
● Conducted on-demand research for account managers to resolve discrepancies and to
collaborate reports.
Technologies: C, visual FoxPro, 3rd party Communications package, Windows, Unix, Unix VI and
C compiler
M.A.R.C. 1990 to 1992
Irving, TX
Software Developer
● Developed sales research tools for Pepsi & Frito Lay. Tools provided visual effects to determine
which stimulated customer buying.
● Conducted demos for upper management so that they could approve the tools that we
developed.
Technologies: C, Windows, Unix, Unix VI and C compiler
Burco systems Development 1990 to 1990
Ft. Worth, TX
Contractor/Developer
● Developed a Workload Program Assessment (WLPA) strategic database management program
for the Soil Conservation Service division of the United States Department of Agriculture in a
C/Unix environment.…
● Provided corrective maintenance and preventive maintenance for a good portion of the project.
● Interacted with the test and support groups, provided progress reports and module management
schedules.
Technologies: C, Unix, Unix VI and C compiler