This document is a resume for Islam Abd Elhameid Elsayed. It summarizes his contact information, objective of seeking a challenging position utilizing his skills, education in tourism from Helwan University in Egypt, computer and language skills in Arabic and English, relevant work experience including roles at Vodafone, FAS, EHM and Etisalat as a sales advisor, customer support agent, and current role as a trainer at Etisalat UAE, and personal interests and information.

1. ISLAM ABD ELHAMEID ELSAYED
16th
alouroba st
Kaliobia, Egypt
Telephone: (02:46045278)
Mobile: (01002750050)
E-mail:islamabdelhamied@hotmail.com
E-mail:islam.abdelhamied@hotmail.com
OBJECTIVE
Seeking a challenging position in a reputable company where my
academic background and interpersonal skills are well developed and
utilized.
Seeking a job as a Trainer or a team leader as my current role & my
experience.
EDUCATION
2005-2009 helwan University Cairo, Egypt
 Faculty of tourism and hotel management, tourism educational
dep.
 Grade: Good.
SKILLS
Computer Skills:.
 Very good knowledge of Microsoft office program
Language Skills:
 Native language: Arabic.
 Very good command of both written and spoken English. .
EXPERIENCE
Mar10-jun 10 Basic Business Skills Acquisition (BBSA) Cairo, Egypt
Sponsored by the Future Generation Foundation (FGF)
Training
 Developed Language and Computer skills.
 Enhanced Presentation & Project Development skills.
 Acquired basic business skills including: marketing, sales,
banking, accounting, business correspondence and report writing.
•Vodafone(customer care) 20/7/2010 : 20/1/2011
•
•Vodafone(retail sales advisor) 15/5/2011 : 15/2/2012
•
•FAS : (sales advisor) 20/4/2012 : 31/12/2013
-EHM (SALES ) 1/1/2014: 1/5/2014

2. -EHM (costomer support ) 1/5/2014: 1/8/2014
-Etisalat UAE (customer support) 1/8/2014 : 1/8/2015
-Etisalat UAE (Trainer) 1/8/2015: till now
INTERESTS
Reading, PS2&3 & internet.
PERSONAL INFORMATION
Date of Birth: 10/11/1988
Marital Status: Married
Military Status: Exemption