This candidate seeks to utilize their skills and experience gained over 5+ years working in data analysis, customer service, and project management to enhance a company's productivity and reputation. They have a background in finance, accounting, and business with a Master's degree in banking and insurance. Key skills include team leadership, communication, Microsoft Office, time management, problem solving, and data analysis. Previous experience includes roles managing teams and clients, data validation, reporting, and training as a Senior Process Associate at Tata Consultancy and as an Arbitrage Operator. Awards and achievements are noted from previous employers for outstanding contributions and performance.

1.  CAREER OBJECTIVE
My goal is to become associated with a company where I can utilize my skills and gain further
experience while enhancing the company’s productivity and reputation.
 PROFILE
 Team Leadership/TeamWork
 Good Communication Skills
 Advance level userforMicrosoftOffice-MSWord,Outlook,Excel,andPowerPoint
 Flexibility/Adaptability/ManagingMultiplePriorities
 Knowledgeof Internet
 Time Management
 CustomerService
 Data Entry
 ProblemResolution/Reasoning/Creativity
 Mentoring
 Supervision.
 PROFESSIONAL EXPERIENCE
SENIOR PROCESS ASSOCIATE | TATA CONSULTANCY SERVICES | SEPT’2011 TO NOV’16
 5 Years & 1 months of experience as a SENIOR PROCESS ASSOCIATE
Key Responsibilities:
 Handlingthe teamof 5 FTE’s as a SPOC.
 Single Pointof ContactforClients
 Maintaineffectivecontrol environmentwithinthe BAUprocesstoensure dataaccuracy and
completeness
 Data Validation
 Managing data qualityandoperational KPIreportingandvariousprojects/initiativestoimprove
existingandproposedprocesses.
 HandlingAdhocProjects
 ProvidingProcessTraining
 Handlinga wide range of diverse,sensitiveandconfidential activitieswithinacustomerfacing
environment.
 Data Analysis
ARBITRAGE OPERATOR | C.R. KOTHARI &SONS PVT.LTD | APRIL’2008 TO AUGUST’2011
 3 years & 4 Months of Experience as an Arbitrage operator of NSE, BSE & F&O
Shraddha Shah
Contact: Mobile: +971562310829
Email:Shahsh06@gmail.com

2.  ACHIEVEMENTS
 Received NIELSEN GOLD AWARD for the year 2011-12 for outstanding contribution in
completion of project palm in TCS.
 Received SERVICE & COMMITMENT AWARD in recognition of 3 Years of devoted service in TCS.
 Received Nielsen Award for being a Key Contributor in successful Completion of MEA-RD Clean-
up Project for the year 2015.
 Received THE GLOBAL OPERATION LETTER OF DISTINCTION for the month of Sept’15 from
NIELSEN for outstanding Performance in the team.
 Received several other Certifications, Monetary Reward & TCS GEMS from TCS,
 EDUCATIONAL CREDENTIALS
M.COM | 2013 | MAHARAJA SAYAJIRAO UNIVERSITY VADODARA
 Major: Banking& Insurance | %obtained:47%
B.COM | 2011 | MAHARAJA SAYAJIRAO UNIVERSITY VADODARA
 Major: Accounting& Finance |%obtained:55%
H.S.C | 2008 | CONVENT OF JESUS & MARY’S HIGH SCHOOL, VADODARA
 Major: Commerce | %obtained:73%
S.S.C | 2006 | JAI AMBE VIDYALAYA, VADODARA
 %obtained:73%
 PROFESSIONALSKILLS & STRENGHTS
 Sincere
 Committed&Dedicatedtowardswork
 Responsible &Flexible
 Optimistic
Passport No: K7084370 (Issued: - 27/08/2012– Expiry: - 23/08/2022)
Date of Birth: 29tH
January 1990
Gender: Female
Marital Status: Married
Language Proficiency: English, Hindi, Gujarati
Hobbies: Travelling, Making New friends, Dancing & Listening Music
Visa Status: Spouse Visa