Salesforce Developer with certified adminstrator

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Shivam Agarwal E-mail:shivam.agarwal14021993@gmail.com
Mobile:+91-8960499273
Professional Summary
 2.6 yearsof experience inSalesforce Administratorand Development.
 CertifiedSalesforce Administrator.
 DomainExperience in USHealthcare.
 Strongtechnical skillsinSalesforce.
 Involved in various stages of Software Development Life Cycle including analyzing requirement,
development,Enhancement,testing.
 Experience working across various SFDC Implementations covering Sales Could, Service Cloud
and App-exchange applications.
 Good work experience on Custom Objects, Custom Fields, Custom Tabs, Validation Rules, Page
Layouts,RecordTypes,Relationships,WorkflowRules,Email TemplatesandApproval Process.
 Good workexperience onApex Class,Apex Trigger,Visualforce pagesandSOQL.
 Good Work experience on Managing Users, Security and Data Access which involves Profiles,
Roles,PermissionSets,OWDSettings,FieldLevel Security.
 Good knowledgeonReportsandDashboard.
 Skills with multi-tasking talents and comfortable working in a team environment with tight
schedulesandmeetdeadlines.
 Commitmenttothe highestlevel of professional andpersonalexcellence.
Educational Background
Completed Institution Degree / Qualification
2015 BBDNIIT, Lucknow B. Tech Computer Science &
Engineering.

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Projects
Organization: HCL (June 2016 to Dec 2016) Rebadged to Thryve Digital
Organization: Thryve Digital (Jan 2017 to till)
Project : Insurance Retail
Environment : Salesforce.com, Service Console,Sales Cloud, Users, Sharing Settings, Public
Groups, Reports and Dashboards, Apex Test Classes, Apex Trigger, Visualforce
Pages,Workflow,Email Templates.
Client : HM Health Solutions,Inc.(Highmark,Minnesota,IBC,NorthDakota)
Role : Salesforce Administrator and Developer
Responsibilities:
 Salesforce DeveloperandAdministratorfor200 usersacross 4 different USStates.
 Performed detailed analysis of business and technical requirement and designed the
solution by customizing various standard objects of Salesforce.com and objects related to
saleslike Accounts,Contacts,Leads,Opportunities,CaseandContracts.
 Created Page Layouts to organize fields, Custom links, Related lists and other components
on a record detail andeditpages.
 Maintained data cleanliness and accuracy by adding almost 50 custom validation rules,
CustomFormulae.
 Workedon SecurityandData AccesswhichinvolvesmodifyingProfilesandPermissionSets.
 AuthoredApex ClassesandApex Triggersforvariousfunctional needsinthe application.
 Creating Role based and Criteria based Sharing Rules, OWD, Public Groups to match the
needsof the organization.
 ModifyingProfilesandPermissionSetsasperthe requirementandassigningittothe users.
 CreatedWorkflowforgeneratingemails,creatingtask,fieldupdate undervariouscriteria.
 Worked on formula fields to show the button images using static resource under various
conditionsandvalidationrule formaintainingdataaccuracy.

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Project : HR Services
Environment : Salesforce.com,Users,Sharing Settings,PublicGroups, Reports and
Dashboards,Cloudflow Designer,Email Templates.
Role : Salesforce Admininstrator
 Createdthe Data Model as per the requirement.
 Customizedthe UserInterface forthe RecruitingApp.
 Appliedvalidationrulesandformulastoensure dataqualityinanapp.
 Restrict Access using field-level security and permission sets to control what data users can
see inan app.
 ModifyingProfilesasperthe requirementandassigningittothe users.
 Create records,processes,andflowswithProcessBuilderandCloudFlow Designer.
PERSONAL PROFILE
 Name : ShivamAgarwal
 Father’sName : RajeshKumarAgarwal
 Mother’sName : VanitaAgarwal
 DOB : 14 Feb1993
 Nationality : Indian