This resume is for Payal Yadav, who has over 2 years of experience as a certified Salesforce developer. She has extensive experience developing with Apex, Visualforce, and administering Salesforce CRM. Her experience includes data migration, requirements analysis, and designing validation rules, workflows and field dependencies. She has worked on projects for clients like Humana and Moody's, developing applications involving contact relationship management, contract management and case tracking systems. Her technical skills include Apex, Java, HTML, and she is proficient in tools like Eclipse, Workbench and DataLoader.

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RESUME
Payal Yadav
Email: payal.yadav77@gmail.com
Phone: +91­8446657648
Career Objective
To work in an organization as a Software Developer where I can utilize my skills and knowledge
towards the growth of the organization and personal growth as a developer. Adapting new
technologies and sharing knowledge with the team.
Experience Summary:
 Overall 2 plus Years of IT experience as Certified Salesforce Developer.
 Experience in SFDC development using Apex classes and Triggers, Visual Force,
Force.com IDE, SOQL & SOSL.
 Having good exposure in Administration & Developing in Salesforce CRM.
 Extensive experience in data migration using Data Loader.
 Extensive experience in analyzing business requirements, entity relationships and converting
to Salesforce custom objects, lookup relationships, junction objects, master­detail
relationships.
 Extensive experience in designing Field Dependencies, Validation Rules , Work Flows.
 Good Knowledge on Action Tags in Visual Force.
 Experience in web technologies like HTML, XML, CSS, JavaScript.
 Good in creating validation rules and Trigger concepts.
 Hands on Experience on tools like Workbench, Soap UI Tool and Eclipse.com IDE.
 Excellent communication and inter­personal skills, accustomed to working in both large and
small team environments.
 Hands on Experience on working with SQUID framework.
 Good Knowledge on Excel and Microsoft tool kit.
Achievements:
External Certification:
 Certified Force.com Developer (DEV 401).
Internal Certifications:
 Cloud U Certified.
 Overview of Agile Level 1 Certified.
 Quote to cash certified.
Education:

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Graduation/Post
Graduation
Specialization
Month/Year
Of Passing
College Name
University
Name
Final %age
/ Grade
Obtained
Bachelor of
Engineering
Computer
Science
2013 LNCT Indore
RGPV
Bhopal
69.01%
HSC Maths Science 2009 S.E.S(Mandsaur) MP Board 72.8%
SSC All Subjects 2007 S.E.S(Mandsaur) MP Board 82.9%
Technical Expertise:
Operating System Windows Family, Linux.
Language Apex,Java
Web Technologies VISUALFORCE,JAVA SCRIPTS, XML, MVC
and HTML.
Salesforce Tools Eclipse, Force.com Eclipse IDE Plugin
,Force.com, DataLoader,Force.com
WorkBench
Career Profile:
Period Organization Role
(Nov 2013) –Till Date Syntel Limited Developer
Projects/Assignments:
Project 2#
Project Name : CCP CRM Service
Client : Humana
Role : Developer
Team Size : 3
Duration : From July 2015 to till date.
Description:
Customer Care Portal (CCP) is a part of Humana Health‐Care Provider, health care is a insurance
company. CCP is used to log, track and resolve the Inquiries raised by the Customers. CCP contains
all detailed information about the Inquiries. These Inquiries creates through IVR, E‐mail, Phone and
Letters. This system used by the CSR’s (Customer Service Representatives). Our Work is to Refiguring
the existing functionality from CCP/GCP to CRM
services. In their existing CCP portal they found issues in performance so they moving their
project/functionalities to Salesforce. So the CCP functionalities are moving into Salesforce CRM in
chunks.
Roles & Responsibilities:
 Requirement analysis, Design and development.
 Architecture discussions and planning with Development.
 Client interaction and Requirement gathering.

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 Mapping of fields in custom object
 Designed and developed Apex, Apex Triggers for various functional needs in the application
on console app.
 Developed Standard Controllers, Custom Controllers and Extensions.
 Involved in Unit Testing and Test Coverage for Triggers and apex classes
 Designed and developed Apex Classes, Controllers, extensions and Apex Triggers for
functional needs in the application.
 Created home page components and customize the home page layout.
 Used SOQL with consideration to Governor Limits for data manipulation needs of the
application using platform database objects.
Project 1#
Project Name : MIS Services
Client : Moodys
Role : Developer
Team Size : 3
Duration : From June 2014 to March 2015
Description:
Moody's Investors Service often referred to as Moody's, is the bond credit rating business
of Moody's Corporation, representing the company's traditional line of business.
Separate Org : The basic purpose of this application is to solve the tickets of customer which is in
form of cases created in MIS instance and it is assigned to the particular Analyst.
In this we develop different functionalities like replication of data in MA (Moody’s Analyst). In
MA we were create a data like account, contact and cases which should be replicated in MIS
instance. And in MIS we can create task, events and cases it is bidirectional. Here the flow of data is
bidirectional.
Contact Relationship Management: I was worked in this which we were created user by all the
mandatory fields and add the organization like a dummy org or a real org. Purpose of this application
is to add the customers with an organization and all necessary data.
Also worked on RAST application which is migrated to salesforce where we have to
generate the agreement templates and compare with RAST template, and also in M & E in which I
worked on CMS and order management.
Contract Management System: And in CMS (Contract management system) here we have to
create a sales order and submit it to bill to ship to with the E­signature process. Basically this is to
create a contract for a customer.
Roles & Responsibilities:
 Requirement analysis, Design and development.
 Requirement discussions and planning with Development.
 Client interaction and Requirement gathering.
 Developed Standard Controllers, Custom Controllers and Extensions.
 Created home page components and customize the home page layout.
 Involved in Unit Testing and Test Coverage for Triggers and apex classes
Personal Details:

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Name : Payal Yadav
Contact No. : 8446657648
Personal e­mail ID : payal.yadav77@gmail.com
Age & DOB : 24 Years, 05/11/1991
Sex : Female
Marital Status : Unmarried
Nationality : Indian
Address : Bhel chowk,nigdi
Languages Known : English, Hindi
Declaration: I hereby declare the mentioned details are clear to the best of my knowledge.
Payal Yadav