Khóa luận tốt nghiệp Quản trị kinh doanh: Công tác tạo động lực làm việc đối với nhân viên tại ngân hàng TMCP Eximbank chi nhánh Thừa Thiên Huế cho các bạn làm luận văn tham khảo
History Class XII Ch. 3 Kinship, Caste and Class (1).pptx
Đề tài: Công tác tạo động lực làm việc đối với nhân viên ngân hàng, HAY
1.
2. SVTH: Lê Tu
PH N 1 : T V N ..........................................................................................1
1. Lý do ch n tài....................................................................................................1
2. M c tiêu nghiên c u...............................................................................................2
3. i t ng nghiên c u.............................................................................................2
4. Ph m vi nghiên c u................................................................................................2
5. Ph ng pháp nghiên c u........................................................................................3
6. K t c u c a tài ...................................................................................................6
PH N 2 : N I DUNG NGHIÊN C U...................................................................7
CH NG 1 C S KHOA H C C A TÀI NGHIÊN C U ......................7
1.1. C S LÝ LU N...............................................................................................7
1.1.1. Lý lu n chung v ng l c làm vi c c a ng i lao ng ................................7
1.1.1.1. Khái ni m ng l c làm vi c ........................................................................7
1.1.1.2. T o ng l c làm vi c...................................................................................8
1.1.1.3. Vai trò c a vi c t o ng l c làm vi c........................................................10
1.1.2. Các h c thuy t v t o ng l c trong lao ng..............................................11
1.1.3. Các nghiên c u khoa h c v công tác t o ng l c làm vi c g n ây...........19
1.1.4. Các y u t nh h ng t i ng l c làm vi c..................................................20
1.1.4.1. Môi tr ng và không khí làm vi c..............................................................20
1.1.4.2. L ng b ng và phúc l i ..............................................................................22
1.1.4.3. c i m công vi c và cách b trí công vi c..............................................25
1.1.4.4. S m b o v công vi c.............................................................................26
1.1.4.5. C h i o t o và phát tri n ........................................................................27
1.1.5. Mô hình nghiên c u........................................................................................31
1.2. Th c ti n vi c t o ng l c làm vi c t i Vi t Nam và th gi i ........................31
CH NG 2: CÔNG TÁC T O NG L C LÀM VI C I V I NHÂN
VIÊN T I NGÂN HÀNG TMCP EXIMBANK CHI NHÁNH HU ...............35
2.1. Gi i thi u v ngân hàng TMCP Eximbank chi nhánh Hu ...............................35
3. SVTH: Lê Tu
2.1.1. Quá trình hình thành và phát tri n c a Eximbank chi nhánh Hu .................35
2.1.2. C c u t ch c c a ngân hàng TMCP Eximbank chi nhánh Hu ..................36
2.1.2.1. S b máy qu n lý..................................................................................36
2.1.2.2. Ch c n ng nhi m v c a t ng b ph n.......................................................37
2.1.3. Tình hình lao ng t i Eximbank Hu ...........................................................37
2.1.4. Tình hình trang thi t b , c s v t ch t k thu t.............................................39
2.1.5. M t s ch tiêu ho t ng c a Eximbank Hu trong 3 n m g n ây.............40
2.2. Công tác t o ng l c làm vi c cho nhân viên t i ngân hàng TMCP
Eximbank Hu .........................................................................................................41
2.2.1. Th ng kê mô t m u nghiên c u....................................................................41
2.2.2. Phân tích nhân t khám phá ( Exploratory Factor Analysis EFA)..............42
2.2.2.1. Rút trích các nhân t chính tác ng n ng l c làm vi c c a nhân viên
ngân hàng TMCP Eximbank Hu ............................................................................42
2.2.2.2. Rút trích nhân t chính ý nh g n k t v i ngân hàng trong t ng lai .......46
2.2.3. Ki m nh tin c y thang o .......................................................................47
2.2.5. Phân tích ánh giá c a nhân viên v công tác t o ng l c làm vi c t i
Eximbank Hu ..........................................................................................................48
2.2.5.1. Y u t môi tr ng và không khí làm vi c...................................................48
2.2.5.2. ánh giá c a nhân viên v y u t l ng b ng và phúc l i.........................54
2.2.5.3. ánh giá c a nhân viên v y u t c i m công vi c và cách b trí
công vi c ..................................................................................................................59
2.2.5.4. ánh giá c a nhân viên v y u t s m b o v công vi c.......................64
2.2.5.5. ánh giá c a nhân viên v y u t c h i o t o và phát tri n...................67
2.6. Phân tích h i quy t ng quan............................................................................70
2.6.1. Ki m nh mô hình.........................................................................................71
2.6.1.1. Ki m nh giá tr phù h p ......................................................................71
2.6.1.2. Ki m nh F.................................................................................................72
2.6.1.3. Dò tìm các vi ph m gi nh c n thi t.........................................................73
4. SVTH: Lê Tu
2.1.6.4. K t qu phân tích h i quy a bi n và ánh giá m c quan tr ng c a t ng
nhân t ......................................................................................................................76
CH NG 3: M T S GI I PHÁP T O NG L C LÀM VI C CHO
NHÂN VIÊN T I NGÂN HÀNG TMCP EXIMBANK CHI NHÁNH HU ...78
3.1. nh h ng phát tri n c a ngân hàng Eximbank trong giai o n t i...............78
3.1.1. Tri n v ng phát tri n c a ngành.....................................................................78
3.1.2. nh h ng phát tri n c a h th ng ngân hàng Eximbank............................79
3.1.3. nh h ng ho t ng c a Eximbank trong n m 2013 .................................79
3.1.4. nh h ng ho t ng c a Ngân hàng TMCP Eximbank chi nhánh Hu ...........81
3.2. Nh ng gi i pháp xu t ...................................................................................82
3.2.1. Nh ng gi i pháp chung ..................................................................................82
3.2.2. Nh ng gi i pháp c th ..................................................................................83
3.2.2.1. Nhóm gi i pháp nâng cao ch t l ng môi tr ng và không khí làm vi c..83
3.2.2.2. Nhóm gi i pháp hoàn thi n công tác tr l ng nhân viên và phúc l i........84
3.2.2.3. Nhóm gi i pháp nâng cao ch t l ng công vi c và hoàn thi n công tác b
trí công vi c..............................................................................................................86
3.2.2.4. Nhóm gi i pháp nâng cao ng l c làm vi c thông qua s m b o công
vi c trong t ng lai cho nhân viên...........................................................................87
3.2.2.5. Nhóm gi i pháp nâng cao ch t l ng o t o và phát tri n nhân viên .......88
PH N 3: K T LU N VÀ KI N NGH ...............................................................91
2. M t s ki n ngh ...................................................................................................92
2.1. i v i ngân hàng Eximbank Hu ....................................................................92
5. SVTH: Lê Tu
Quy ....................................................................3
...........................................................11
...............................................14
...........................................15
......................15
............................................18
................19
ngày 31/1/2013.........................................................................................................38
.......................................................39
- 2012.......40
........................41
.........................42
Total Variance Explained ..................................................43
...................46
...................................................47
....47
.............................50
.....................................51
..............................................52
................................................53
.........................56
..57
.....................................57
13. SVTH: Lê Tu
ngân hàng...
-
-
SPSS 16.0 for
Windows i
o 5: Hoàn
ng Cronbach Alpha
C
: T
bình )
14. SVTH: Lê Tu
)
(EFA:
exploratory factor analysis )
P
( Principal Components)
sai trích ( quan
sát
Ngoài ra, Meyer- Olkin : L
Eigenvalue
.
Eigenvalue
(Variance inflation factor VIF). 2
(Adjusted
R Square)
N
khoa h c c tài nghiên c u.
ng l c làm vi i v i nhân viên t i ngân hàng
TMCP Eximbank chi nhánh Hu .
t s gi i pháp t ng l c làm vi c cho nhân viên t i ngân
hàng TMCP Eximbank chi nhánh Hu .
19. SVTH: Lê Tu
Abraham Maslow Koçel, 2005, trang 639;
Arnold and Feldman
1986, trang 52-54
Herzberg, 1968, trang
53-62
Alderfer
Certo 1997, trang 387
McClelland
có ba nhu c
Clayton Alderfer
Vroom 1996
25. SVTH: Lê Tu
.
.
: Là
.
.
- Expectancy L
) và
performance).
- Instrumentality ( T L
( performance) ( outcome/ rewards).
- Valence L
(outcome/ rewards ) ( personal goals).
26. SVTH: Lê Tu
.
S ti n tri n c a các h c thuy t t ng l c
c
cho nhân viên.
Porter: X
này
.
lòng
.
( Koçel 1999, trang 482).
Davis ( 1981), trang 69
Lawler - Porter
Dubrin ( 1978), trang 52
Luthans ( 1981), trang 197
Gannon ( 1979), trang 176
27. SVTH: Lê Tu
Maier 1970
là
Cacioppe và
Mock
1984
Harpaz 1990 .
Blunt and
Spring
1991
Elizur at al 1991 .
S 1993
.
Kovach 1995
cá nhân.
Simonz and Enz 1995
Nelson 1996 .
28. SVTH: Lê Tu
Lindner 1998
tham
Wong at al. 1999
Adak và
Hançer
2002
Buck at al. 2003 C .
Forrest 2004 .
Ölçer 2005
.
Toker 2008
.
ba
D có
u,
. T
43. SVTH: Lê Tu
n
2.1.1. Quá trình hình t
Eximbank
Nam (Vietnam Export Import Bank),
11/NH-
Vietnam
Export Import Commercial Joint -
Tháng 8/2012
44. SVTH: Lê Tu
.
205- - -
Fax: 054.3588603
n
.
2.1.
2.1
PHÒNG
DVKH
PHÒNG
KHDN
PHÒNG
KHCN
PHÒNG
NQ- HC
45. SVTH: Lê Tu
G
.
g ( DVKH )
àng,
.
Phòng khách hàng cá nhân ( KHCN )
hàng dành cho khách hàng cá nhân.
hành chính ( NQ- HC )
-
-
-
- G
-
G H
G
-
46. SVTH: Lê Tu
Phòng / ban chi
nhánh
Ban giám Phòng
DVKH
Phòng
KHDN
Phòng
KHCN
Phòng
NQ- HC
2 19 11 14 21
Nam 1 3 8 8 9
1 16 3 6 12
2 17 11 14 9
2 2
khác 10
2 1 1 1 2
18 10 13 18
ch hàng cá nhân và d
47. SVTH: Lê Tu
)
và 60 nhân viên h ).
2010 2011 2012 So sánh
Giá % Giá % Giá % 2011/2010 2012/2011
+/- % +/- %
270 11.25 360 12 550 16.17 90 33.3 190 52.7
Máy móc 860 35.85 1020 34 1157 34.03 160 18.6 137 13.4
1270 52.9 1620 54 1693 49.8 350 27.5 73 4.5
2400 100 3000 100 3400 100 600 25 400 13.3
. N
.
o
49. SVTH: Lê Tu
2.2.1. T
n hàng
82%
1
Nam 23 41.8
32 58.2
55 100
4 7.3
48 87.3
3 5.5
0 0
55 100
Thâm niên công tác
5 9.1
48 87.3
2 3.6
55 100
7 12.7
Nhân viên 48 87.3
55 100
48 87.3
3 5.5
Khác 4 7.3
55 100
( )
50. SVTH: Lê Tu
41.8% ).
( Exploratory Factor Analysis EFA)
2.2.2.1.
. Th
Kaiser-Meyer-Olkin (KMO) Measure of Sampling Adequacy: L
Bartlett 3A
KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy 0.870
Bartlett's Test of Sphericity
Approx. Chi-Square 1.749E3
df 561
Sig. 0.000
2013)
không phù h
51. SVTH: Lê Tu
<
này.
Total Variance Explained
Total Variance Explained
Component
Initial Eigenvalues
Rotation Sums of Squared
Loadings
Total
% of
Variance
Cumulative
%
Total
% of
Variance
Cumulative
%
1 16.245 47.779 47.779 6.630 19.501 19.501
2 3.867 11.374 59.153 5.623 16.540 36.040
3 2.224 6.542 65.695 5.148 15.141 51.181
4 1.899 5.585 71.281 4.687 13.785 64.967
5 1.137 3.343 74.624 3.284 9.658 74.624
2013 )
74.624
.
Eigenvalue > 1.
52. SVTH: Lê Tu
Ti
Total Variance Explained 3A,
trích là 74.624% > 50%. Do
trong b Rotated Component Matrix ,
.
19.501
cao
0.877.
hai:
3.867
Công v
àng
54. SVTH: Lê Tu
13.785
0.845.
1.137
9.658
0.776.
2.2.2.2
nhân viên
Eigenvalues 3.856
là 77.123
KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .873
Bartlett's Test of Sphericity
Approx. Chi-Square 210.368
df 10
Sig. .000
( 2013 )
Sig. = 0.000 <
55. SVTH: Lê Tu
Cronbach's Alpha % of Variance
0.936 19.501 10
0.929 15.141 8
0.928 16.540 7
0.916 9.658 4
0.926 13.785 5
: 74.624%
6: nhóm
B
n
ngân hàng
8.506 0.894 0.887
8.310 0.818 0.902
8.989 0.711 0.923
hàng dù
9.129 0.749 0.915
9.090 0.847 0.898
77.123%
2013 )
58. SVTH: Lê Tu
7:
STT
Mean
1 4.20
2 3.84
3 4.09
4 3.80
5 4.09
6 4.02
7
n tâm,
3.98
8 3.84
9 3.44
10 3.85
khác
18: Levene's test
Test of Homogeneity of Variances
Levene Statistic df1 df2 Sig.
.023 1 53 .881
59. SVTH: Lê Tu
19:
ANOVA
Sum of
Squares
Df Mean Square F Sig.
Không khí
làm
thoáng
Between
Groups
2.121 1 2.121 4.958 .030
Within
Groups
22.679 53 .428
Total 24.800 54
H0
H1
0
H1
-
nhân viên (
-
60. SVTH: Lê Tu
3.80
7.3%
-
20: h Levene's test
Test of Homogeneity of Variances
Levene Statistic df1 df2 Sig.
2.233 2 52 .117
H0
H1
61. SVTH: Lê Tu
1
ANOVA
Sum of
Squares
df Mean Square F Sig.
Between Groups 4.800 2 2.400 3.467 .039
Within Groups 36.000 52 .692
Total 40.800 54
0 1, có
.
(
85.5%
81.8%
7.3%
62. SVTH: Lê Tu
có: 43
nhân viên ( 7.3%
9.1%
nhân viên( 9.1%
3.44
,
trong khi 5 nhân viên ( 9.1%) không
2.
Xem xét 2, 22
, 5. Có :
và
35 nhân viên ( tác
64. SVTH: Lê Tu
. Ban
22:
STT L
Mean
1 3.98
2
Cá
3.67
3 3.69
4 3.67
5
nh
3.55
6 3.73
7
BHYT, BHXH
4.33
8 3.60
hay
không thì 12 nhân viên (
65. SVTH: Lê Tu
3: Levene's test
Test of Homogeneity of Variances
Levene Statistic df1 df2 Sig.
.437 1 53 .511
4:
ANOVA
Sum of
Squares
df
Mean
Square
F Sig.
tranh s
ngân hàng khác
Between Grou`ps 4.365 1 4.365 5.097 .028
Within Groups 45.381 53 .856
Total 49.745 54
2013)
70. SVTH: Lê Tu
à nhân
6: Levene's test
Test of Homogeneity of Variances
Levene Statistic df1 df2 Sig.
nhân viên
1.319 2 52 .276
276
7: n công tác
ANOVA
Sum of
Squares
df Mean Square F Sig.
Between Groups 3.611 2 1.805 3.224 .048
Within Groups 29.117 52 .560
Total 32.727 54
2013)
H0
H1
78. SVTH: Lê Tu
.
h cho ngân hàng.
trích.
Ý trong t
lai . C
GK = 0 + 1MT + 2LT + 3CV + 4DB + 5 PT
GK: Giá tr c a bi n ph thu c là Ý nh g n k t v
MT : Giá tr c a bi c l p th nh t Y u t ng và không khí làm vi c
LT: Giá tr c a bi c l p th ng và phúc l i
CV: Giá tr c a bi c l p th m công vi c và cách b trí công vi c
DB: Giá tr c a bi c l p th S m b o v công vi c
PT: Giá tr c a bi c l p th o và phát tri n
79. SVTH: Lê Tu
Các gi thuy t:
H0: Các nhân t chính không có m v i nh g n k t v i ngân
c a nhân viên
H1: Nhân t v i v i nh g n k t v i ngân hàng
H2: Nhân t v i v i nh g n k t v i ngân hàng
H3: Nhân t v i v i nh g n k t v i ngân hàng
H4: Nhân t v i v i nh g n k t v i ngân hàng
H5: Nhân t v i v i nh g n k t v i ngân hàng
2.6.1
30
Model Summaryf
Model R R Square
Adjusted R
Square
Std. Error of
the Estimate
Durbin-Watson
1 .483a
.233 .219 .88398248
2 .641b
.411 .388 .78205576
3 .748c
.559 .534 .68295208
4 .830d
.689 .664 .57969646
5 .866e
.751 .725 .52409034 1.692
( N X 2013)
2
Adjusted R
Square ) 2
80. SVTH: Lê Tu
0 1 2 3 4 5 = 0.
31
ANOVAf
Model
Sum of
Squares
df Mean Square F Sig.
1
Regression 12.584 1 12.584 16.105 .000a
Residual 41.416 53 .781
Total 54.000 54
2
Regression 22.196 2 11.098 18.146 .000b
Residual 31.804 52 .612
Total 54.000 54
3
Regression 30.212 3 10.071 21.592 .000c
Residual 23.788 51 .466
Total 54.000 54
4
Regression 37.198 4 9.299 27.673 .000d
Residual 16.802 50 .336
Total 54.000 54
5
Regression 40.541 5 8.108 29.520 .000e
Residual 13.459 49 .275
Total 54.000 54
( N X 2013)
0
82. SVTH: Lê Tu
-
0
32 sis
Statistics
Unstandardized Predicted Value
N
Valid 55
Missing 0
Skewness -1.278
Std. Error of Skewness .322
Kurtosis 2.453
Std. Error of Kurtosis .634
( N X 2013)
H0
Watson trong
1.692. Watson
33
nhân t 1 nhân t 2 nhân t 3 nhân t 4 nhân t 5
G n k t
v i NH
G n
k t
v i
NH
Pearson Correlation .422**
.385**
.360**
.483**
.249 1
Sig. (2-tailed) .001 .004 .007 .000 .067
N 55 55 55 55 55 55
( N X 2013 )
83. SVTH: Lê Tu
trung ng
6
ô hình này
34
Mô hình
1.000 1.000
1.000 1.000
1.000 1.000
1.000 1.000
1.000 1.000
( N X 2013 )
Inflation Factor -
84. SVTH: Lê Tu
5 phân t
Coefficientsa
Mô hình t Sig.
B Beta
5
(Constant) -2.385E-17 .071 .000 1.000
4 .483 .071 .483 6.769 .000
1 .422 .071 .422 5.916 .000
N 2 .385 .071 .385 5.402 .000
3 .360 .071 .360 5.043 .000
5 .249 .071 .249 3.489 .001
( N X 2013 )
6
(N X 2013 )
Coefficientsa,b
Mô hình t Sig.
B Std. Error Beta
1
1 .422 .071 .422 5.976 .000
2 .385 .071 .385 5.457 .000
3 .360 .071 .360 5.094 .000
4 .483 .071 .483 6.838 .000
5 .249 .071 .249 3.524 .000
85. SVTH: Lê Tu
= 0,422 x M + 0,385 x
L + 0,360 x +
0,483 x S + 0,249 x C
ng lai
mô
5 nhóm
ngân hàng , nhóm L
, nhóm S , nhóm
và nhóm C
S S
0,483 M
0,422 L 0,385
C 0,360 C
102. SVTH: Lê Tu
I.
1. (2003
2. (2008),
3. (1998 ), , NXB G
4. ( 2005),
5. , Xã
6. (2005 ),
7. ( 2009),
8. ),
kinh doanh ngân hàng,
II.
1. www.eximbank.com.vn
2. www.vneconomy.com.vn
3. http://dantri.com.vn
4. www.doanhnhan360.com
5. www.saga.com.vn
6. http://google.com
7. http://sgtt.com.vn
8. http://en.wikipedia.org/wiki/Motivation
9. http://vietnamnet.vnn.vn
10. http://baothuathienhue.vn
103. SVTH: Lê Tu
1. Teck Hong Tan and Amna Waheed ( 01/ 2011), Herzberg's motivation-
hygiene theory and job satisfaction in the malaysian. Retail sector: the mediating
eect of love of money, Sunway University Malaysia
2. d Dr. Mustafa Ertanin ( 01/2012), Universality of
Factors Motivating Employees in the Banking Sector of Northern Cyprus and their
Demographic Reflections, European University of Lefke.
3. Sungmin Hyun (2009), Re-examination of Herzberg's Two-Factor Theory
of Motivation in the Korean Army Foodservice Operation, Iowa State University
4. WooMi J. Phillips, North Dakota State University; Soo Cheong (Shawn), Jang
Purdue University ; Deborah D. Canter, Kansas State University, Senior Casino
Gaming Motivation (2009).
5. Bergström, Andreas Ternehäll, Mattias ( 06/2005), Work Motivation in Banks
Are there differences between sexes?, International School Hogskolan I Jonkoping.
6. Poh Din Kiat (2008), Motivation and Psychological Contract in the Singapore
Private Banking Industry
7. Brent Keijzers (2010 ), Employee motivation related to employee performance
in the organisation, Tilburg University
8. Thomas Owusu (2012 ),Effects of motication on employee performance : a case
study of Ghana commericial Bank , Kwame Nkrumah University of Science and
Technology.
9. Sarah M.K.N. Mwanje (2010), Career Development and Staff Motivation in
the Banking Indusstry : A Case Study of Bank of Uganda, Makerere University
10. Hamm, Mikaela ,Colliander, Charlotta (2010), Motivating factors and
incentives in the branches of Bank X in Southern Finland, Laurea University of
Applied Sciences
11. Carolyn Wiley, What motivates employees according to over 40 years of
motivation surveys, University of Tennessee at Chattanooga, Tennessee, USA
108. SVTH: Lê Tu
5
6
7
1 2 3 4 5
1 /
2 /
3
4
PT
Các t 1 2 3 4 5
1
2
/
3
4
cho anh/
5
GK
1 2 3 4 5
109. SVTH: Lê Tu
1
hàng
2 Anh/
3
4
5 An
ngân hàng.
1.
Nam N
2. Tu i
i 25 tu i T 25 40 tu i
T 41 - 55 tu i Trên 55 tu i
3. Thâm niên công tác
T
4. Ví trí làm vi c
o, qu n lý
Nhân viên
5.
i h i h c
ng, Trung c p
Khác
110. SVTH: Lê Tu
Statistics
Gioi tinh Do tuoi
Tham nien cong
tac Vi tri lam viec Trinh do hoc van
N Valid 55 55 55 55 55
Missing 0 0 0 0 0
Mean 1.58 1.98 1.95 1.87 1.20
Std. Deviation .498 .360 .356 .336 .558
Gioi tinh
Frequency Percent Valid Percent
Cumulative
Percent
Valid Nam 23 41.8 41.8 41.8
Nu 32 58.2 58.2 100.0
Total 55 100.0 100.0
Do tuoi
Frequency Percent Valid Percent
Cumulative
Percent
Valid Duoi 25 tuoi 4 7.3 7.3 7.3
Tu 25 toi 40 tuoi 48 87.3 87.3 94.5
Tu 40 toi 55 tuoi 3 5.5 5.5 100.0
Total 55 100.0 100.0
111. SVTH: Lê Tu
Tham nien cong tac
Frequency Percent Valid Percent
Cumulative
Percent
Valid Duoi 2 nam 5 9.1 9.1 9.1
Tu 2 toi 5 nam 48 87.3 87.3 96.4
Tren 5 nam 2 3.6 3.6 100.0
Total 55 100.0 100.0
Vi tri lam viec
Frequency Percent Valid Percent
Cumulative
Percent
Valid Lanh dao, quan ly 7 12.7 12.7 12.7
Nhan vien 48 87.3 87.3 100.0
Total 55 100.0 100.0
Trinh do hoc van
Frequency Percent Valid Percent
Cumulative
Percent
Valid Dai hoc, tren dai hoc 48 87.3 87.3 87.3
Cao dang, trung cap 3 5.5 5.5 92.7
Khac 4 7.3 7.3 100.0
Total 55 100.0 100.0
112. SVTH: Lê Tu
3A
KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .870
Bartlett's Test of Sphericity Approx. Chi-Square 1.749E3
df 561
Sig. .000
Total Variance Explained
Compon
ent
Initial Eigenvalues
Extraction Sums of Squared
Loadings
Rotation Sums
of Squared
Loadings
Total
% of
Variance
Cumulative
% Total
% of
Variance
Cumulativ
e % Total
% of
Variance
Cumulative
%
1 16.245 47.779 47.779 16.245 47.779 47.779 6.630 19.501 19.501
2 3.867 11.374 59.153 3.867 11.374 59.153 5.623 16.540 36.040
3 2.224 6.542 65.695 2.224 6.542 65.695 5.148 15.141 51.181
4 1.899 5.585 71.281 1.899 5.585 71.281 4.687 13.785 64.967
5 1.137 3.343 74.624 1.137 3.343 74.624 3.284 9.658 74.624
6 .964 2.835 77.459
7 .850 2.499 79.957
8 .770 2.264 82.221
9 .670 1.970 84.191
10 .600 1.764 85.955
11 .520 1.531 87.486
12 .470 1.383 88.869
13 .425 1.251 90.120
14 .369 1.085 91.206
15 .320 .940 92.146
16 .305 .897 93.043
17 .284 .836 93.879
18 .281 .827 94.706
19 .235 .692 95.398
20 .230 .677 96.074
21 .204 .601 96.675
113. SVTH: Lê Tu
Rotated Component Matrix
a
Component
1 2 3 4 5
1.5 Dong nghiep chia se kien thuc chuyen mon
va kinh nghiem lam viec
.877
1.7 Dong nghiep luon the hien su quan tam, giup
do lan nhau
.782
1.6 Dong nghiep luon co thai do coi mo, than
thien
.740
1.4 Trang thiet bi lam viec duoc trang bi day du .726
1.2 Khong gian lam viec thoai mai .726
1.10 Thai do cua lanh dao gan gui, than thien voi
nhan vien
.719
1.8 Phong cach lam viec cua lanh dao rat
chuyen nghiep
.717
1.3 Nguon thong tin thuc hien cong viec duoc
cap nhat thuong xuyen
.711
1.9 Viec de bat nguyen vong len ban lanh dao
duoc thuc hien de dang
.659
1.1 Khong khi noi lam viec thong thoang .635
3.6 Cong viec duoc bo tri phu hop voi so truong .862
3.7 Cong viec duoc bo tri phu hop voi dieu kien
rieng
.773
22 .162 .477 97.152
23 .157 .461 97.614
24 .133 .392 98.005
25 .118 .348 98.354
26 .113 .331 98.685
27 .085 .251 98.936
28 .078 .229 99.165
29 .063 .184 99.349
30 .059 .174 99.523
31 .051 .149 99.673
32 .044 .131 99.803
33 .039 .114 99.917
34 .028 .083 100.000
Extraction Method: Principal Component
Analysis.
114. SVTH: Lê Tu
3.5 Cong viec duoc bo tri phu hop voi nganh
nghe duoc dao tao
.733
3.4 Co the can bang cuoc song ca nhan va cong
viec tai ngan hang
.691
3.1 Cong viec duoc mo ta mot cach ro rang .595
3.3 Cong viec mang lai su hung thu cho nhan
vien
.591
3.2 Trach nhiem cong viec duoc phan cong ro
rang
.586
2.1 Cach thuc tra luong thuan loi cho nhan vien .814
2.3 Thu nhap tai Eximbank Hue mang tinh canh
tranh so voi ngan hang khac
.777
2.4 Thu nhap tuong xung voi nang luc lam viec .661
2.8 Cac khoan phuc loi tai ngan hang rat da
dang va hap dan
.656
2.7 Ngan hang thuc hien day du chinh sach
BHYT, BHXH
.653
2.2 Cach thuc phan phoi thu nhap tai Eximbank
Hue la cong bang
.524 .650
2.6 Ngan hang co phan thuong xung dang cho
nhung dong gop va cong hien cua nhan vien
.515 .638
2.5 Co the song tot hoan toan nho vao thu nhap
tu ngan hang
.615
5.3 Noi dung dao tao rat huu ich cho cong viec .845
5.1 Ngan hang rat quan tam den cong tac dao
tao chuyen mon cho nhan vien
.771
5.2 Chuong trinh dao tao phu hop voi kha nang
cua nhan vien
.760
5.4 Cong viec hien tai tao nhieu co hoi thang tien .713
5.5 Chinh sach de bat, thang tien trong ngan
hang cong bang
.638
4.4 Thac mac ve tinh giam bien che duoc giai
dap kip thoi
.776
4.3 Co cau nhan su tai ngan hang rat hop ly .774
4.2 Lanh dao tao dieu kien cho nhan vien lam
viec lau dai
.661
4.1 Cong viec on dinh .523 .571
115. SVTH: Lê Tu
3B :
KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .873
Bartlett's Test of Sphericity Approx. Chi-Square 210.368
df 10
Sig. .000
Total Variance Explained
Compo
nent
Initial Eigenvalues Extraction Sums of Squared Loadings
Total % of Variance Cumulative % Total % of Variance Cumulative %
1 3.856 77.123 77.123 3.856 77.123 77.123
2 .490 9.808 86.932
3 .279 5.571 92.503
4 .244 4.877 97.381
5 .131 2.619 100.000
Extraction Method: Principal Component Analysis.
Component Matrixa
Component
1
6.1 Tu hao khi lam viec tai ngan hang .940
6.5 Mong muon lam viec lau dai tai ngan hang .910
6.2 Xem Eximbank Hue la ngoi nha thu hai .887
6.4 Se o lai ngan hang du noi khac co de nghi
muc luong hap dan hon
.841
6.3 Luon gioi thieu ngan hang voi moi nguoi la
noi lam viec tot
.808
Extraction Method: Principal Component Analysis.
a. 1 components extracted.
116. SVTH: Lê Tu
4:
1. Scale : Moi truong va khong khi lam viec
Reliability Statistics
Cronbach's Alpha N of Items
.936 10
Item Statistics
Mean Std. Deviation N
1.1 Khong khi noi lam viec thong thoang 4.20 .678 55
1.2 Khong gian lam viec thoai mai 3.84 .877 55
1.3 Nguon thong tin thuc hien cong viec duoc cap nhat thuong
xuyen
4.09 .674 55
1.4 Trang thiet bi lam viec duoc trang bi day du 3.80 .869 55
1.5 Dong nghiep chia se kien thuc chuyen mon va kinh nghiem
lam viec
4.09 .727 55
1.6 Dong nghiep luon co thai do coi mo, than thien 4.02 .828 55
1.7 Dong nghiep luon the hien su quan tam, giup do lan nhau 3.98 .805 55
1.8 Phong cach lam viec cua lanh dao rat chuyen nghiep 3.84 .739 55
1.9 Viec de bat nguyen vong len ban lanh dao duoc thuc hien de
dang
3.44 .714 55
1.10 Thai do cua lanh dao gan gui, than thien voi nhan vien 3.85 .826 55
117. SVTH: Lê Tu
Item-Total Statistics
Scale Mean if
Item Deleted
Scale Variance if
Item Deleted
Corrected Item-
Total Correlation
Cronbach's
Alpha if Item
Deleted
1.1 Khong khi noi lam viec thong thoang 34.95 32.719 .653 .933
1.2 Khong gian lam viec thoai mai 35.31 30.366 .735 .930
1.3 Nguon thong tin thuc hien cong viec duoc
cap nhat thuong xuyen
35.05 32.423 .698 .931
1.4 Trang thiet bi lam viec duoc trang bi day du 35.35 30.638 .711 .931
1.5 Dong nghiep chia se kien thuc chuyen mon
va kinh nghiem lam viec
35.05 31.127 .811 .926
1.6 Dong nghiep luon co thai do coi mo, than
thien
35.13 30.187 .810 .925
1.7 Dong nghiep luon the hien su quan tam, giup
do lan nhau
35.16 30.251 .829 .925
1.8 Phong cach lam viec cua lanh dao rat chuyen
nghiep
35.31 31.662 .724 .930
1.9 Viec de bat nguyen vong len ban lanh dao
duoc thuc hien de dang
35.71 32.136 .691 .931
1.10 Thai do cua lanh dao gan gui, than thien voi
nhan vien
35.29 30.432 .782 .927
2. Scale : Luong bong va phuc loi
Reliability Statistics
Cronbach's Alpha N of Items
.929 8
118. SVTH: Lê Tu
Item Statistics
Mean Std. Deviation N
2.1 Cach thuc tra luong thuan loi cho nhan vien 3.98 .757 55
2.2 Cach thuc phan phoi thu nhap tai Eximbank Hue la
cong bang
3.67 .862 55
2.3 Thu nhap tai Eximbank Hue mang tinh canh tranh
so voi ngan hang khac
3.69 .960 55
2.4 Thu nhap tuong xung voi nang luc lam viec 3.67 .818 55
2.5 Co the song tot hoan toan nho vao thu nhap tu
ngan hang
3.55 .878 55
2.6 Ngan hang co phan thuong xung dang cho nhung
dong gop va cong hien cua nhan vien
3.73 .781 55
2.7 Ngan hang thuc hien day du chinh sach BHYT,
BHXH
4.33 .944 55
2.8 Cac khoan phuc loi tai ngan hang rat da dang va
hap dan
3.60 .873 55
Item-Total Statistics
Scale Mean if
Item Deleted
Scale Variance if
Item Deleted
Corrected Item-
Total Correlation
Cronbach's
Alpha if Item
Deleted
2.1 Cach thuc tra luong thuan loi cho nhan vien 26.24 25.443 .743 .921
2.2 Cach thuc phan phoi thu nhap tai Eximbank
Hue la cong bang
26.55 24.623 .740 .920
2.3 Thu nhap tai Eximbank Hue mang tinh canh
tranh so voi ngan hang khac
26.53 23.772 .748 .920
2.4 Thu nhap tuong xung voi nang luc lam viec 26.55 25.253 .702 .923
2.5 Co the song tot hoan toan nho vao thu nhap
tu ngan hang
26.67 23.928 .814 .915
2.6 Ngan hang co phan thuong xung dang cho
nhung dong gop va cong hien cua nhan vien
26.49 25.032 .775 .918
2.7 Ngan hang thuc hien day du chinh sach
BHYT, BHXH
25.89 24.099 .723 .922
2.8 Cac khoan phuc loi tai ngan hang rat da
dang va hap dan
26.62 23.944 .817 .914
119. SVTH: Lê Tu
3. Scale: Dac diem cong viec va cach bo tri cong viec
Reliability Statistics
Cronbach's Alpha N of Items
.928 7
Item Statistics
Mean Std. Deviation N
3.1 Cong viec duoc mo ta mot cach ro rang 3.78 .762 55
3.2 Trach nhiem cong viec duoc phan cong ro rang 3.71 .762 55
3.3 Cong viec mang lai su hung thu cho nhan vien 3.64 .778 55
3.4 Co the can bang cuoc song ca nhan va cong viec tai
ngan hang
3.44 .788 55
3.5 Cong viec duoc bo tri phu hop voi nganh nghe duoc
dao tao
3.85 .731 55
3.6 Cong viec duoc bo tri phu hop voi so truong 3.73 .849 55
3.7 Cong viec duoc bo tri phu hop voi dieu kien rieng 3.64 .890 55
Item-Total Statistics
Scale Mean if
Item Deleted
Scale Variance
if Item Deleted
Corrected Item-
Total Correlation
Cronbach's
Alpha if Item
Deleted
3.1 Cong viec duoc mo ta mot cach ro rang 22.00 16.111 .811 .913
3.2 Trach nhiem cong viec duoc phan cong ro
rang
22.07 16.254 .785 .915
3.3 Cong viec mang lai su hung thu cho nhan
vien
22.15 16.423 .733 .920
3.4 Co the can bang cuoc song ca nhan va
cong viec tai ngan hang
22.35 16.082 .784 .915
3.5 Cong viec duoc bo tri phu hop voi nganh
nghe duoc dao tao
21.93 16.884 .706 .923
3.6 Cong viec duoc bo tri phu hop voi so truong 22.05 15.497 .814 .912
3.7 Cong viec duoc bo tri phu hop voi dieu kien
rieng
22.15 15.460 .773 .917
120. SVTH: Lê Tu
4. Scale: Su dam bao ve cong viec
Reliability Statistics
Cronbach's Alpha N of Items
.916 4
Item Statistics
Mean Std. Deviation N
4.1 Cong viec on dinh 3.87 .840 55
4.2 Lanh dao tao dieu kien
cho nhan vien lam viec lau
dai
4.02 .933 55
4.3 Co cau nhan su tai ngan
hang rat hop ly
3.71 .854 55
4.4 Thac mac ve tinh giam
bien che duoc giai dap kip
thoi
3.76 .860 55
Item-Total Statistics
Scale Mean if
Item Deleted
Scale Variance if
Item Deleted
Corrected Item-
Total Correlation
Cronbach's
Alpha if Item
Deleted
4.1 Cong viec on dinh 11.49 5.884 .767 .904
4.2 Lanh dao tao dieu kien
cho nhan vien lam viec lau
dai
11.35 5.341 .813 .890
4.3 Co cau nhan su tai ngan
hang rat hop ly
11.65 5.712 .803 .892
4.4 Thac mac ve tinh giam
bien che duoc giai dap kip
thoi
11.60 5.541 .849 .876
121. SVTH: Lê Tu
5. Scale: Co hoi dao tao va phat trien
Reliability Statistics
Cronbach's Alpha N of Items
.926 5
Item Statistics
Mean Std. Deviation N
5.1 Ngan hang rat quan tam den cong tac
dao tao chuyen mon cho nhan vien
3.67 .840 55
5.2 Chuong trinh dao tao phu hop voi kha
nang cua nhan vien
3.49 .879 55
5.3 Noi dung dao tao rat huu ich cho cong
viec
3.44 .788 55
5.4 Cong viec hien tai tao nhieu co hoi thang
tien
3.35 .821 55
5.5 Chinh sach de bat, thang tien trong ngan
hang cong bang
3.35 .886 55
Item-Total Statistics
Scale Mean if Item
Deleted
Scale Variance if
Item Deleted
Corrected Item-
Total Correlation
Cronbach's Alpha
if Item Deleted
5.1 Ngan hang rat quan tam den
cong tac dao tao chuyen mon cho
nhan vien
13.62 8.796 .848 .901
5.2 Chuong trinh dao tao phu hop
voi kha nang cua nhan vien
13.80 8.681 .825 .905
5.3 Noi dung dao tao rat huu ich
cho cong viec
13.85 9.423 .762 .917
5.4 Cong viec hien tai tao nhieu co
hoi thang tien
13.95 9.015 .819 .907
5.5 Chinh sach de bat, thang tien
trong ngan hang cong bang 13.95 8.830 .781 .914
122. SVTH: Lê Tu
Scale 6 Y dinh gan ket voi ngan hang trong tuong lai
Reliability Statistics
Cronbach's Alpha N of Items
.923 5
Item Statistics
Mean Std. Deviation N
6.1 Tu hao khi lam viec tai ngan hang 3.95 .826 55
6.2 Xem Eximbank Hue la ngoi nha thu
hai
3.69 .920 55
6.3 Luon gioi thieu ngan hang voi moi
nguoi la noi lam viec tot
3.84 .877 55
6.4 Se o lai ngan hang du noi khac co
de nghi muc luong hap dan hon
3.67 .818 55
6.5 Mong muon lam viec lau dai tai ngan
hang
3.91 .752 55
Item-Total Statistics
Scale Mean if
Item Deleted
Scale Variance if
Item Deleted
Corrected Item-
Total Correlation
Cronbach's
Alpha if Item
Deleted
6.1 Tu hao khi lam viec tai
ngan hang
15.11 8.506 .894 .887
6.2 Xem Eximbank Hue la
ngoi nha thu hai
15.36 8.310 .818 .902
6.3 Luon gioi thieu ngan
hang voi moi nguoi la noi lam
viec tot
15.22 8.989 .711 .923
6.4 Se o lai ngan hang du noi
khac co de nghi muc luong
hap dan hon
15.38 9.129 .749 .915
6.5 Mong muon lam viec lau
dai tai ngan hang
15.15 9.090 .847 .898
123. SVTH: Lê Tu
5 Frequency
1.1 Khong khi noi lam viec thong thoang
Frequency Percent Valid Percent
Cumulative
Percent
Valid Khong dong y 2 3.6 3.6 3.6
Trung lap 2 3.6 3.6 7.3
Dong y 34 61.8 61.8 69.1
Hoan toan dong y 17 30.9 30.9 100.0
Total 55 100.0 100.0
1.2 Khong gian lam viec thoai mai
Frequency Percent Valid Percent Cumulative Percent
Valid Khong dong y 4 7.3 7.3 7.3
Trung lap 14 25.5 25.5 32.7
Dong y 24 43.6 43.6 76.4
Hoan toan dong y 13 23.6 23.6 100.0
Total 55 100.0 100.0
1.3 Nguon thong tin thuc hien cong viec duoc cap nhat thuong xuyen
Frequency Percent Valid Percent
Cumulative
Percent
Valid Khong dong y 2 3.6 3.6 3.6
Trung lap 4 7.3 7.3 10.9
Dong y 36 65.5 65.5 76.4
Hoan toan dong y 13 23.6 23.6 100.0
Total 55 100.0 100.0
124. SVTH: Lê Tu
1.4 Trang thiet bi lam viec duoc trang bi day du
Frequency Percent Valid Percent Cumulative Percent
Valid Khong dong y 5 9.1 9.1 9.1
Trung lap 12 21.8 21.8 30.9
Dong y 27 49.1 49.1 80.0
Hoan toan dong y 11 20.0 20.0 100.0
Total 55 100.0 100.0
1.5 Dong nghiep chia se kien thuc chuyen mon va kinh nghiem lam viec
Frequency Percent Valid Percent Cumulative Percent
Valid Khong dong y 2 3.6 3.6 3.6
Trung lap 6 10.9 10.9 14.5
Dong y 32 58.2 58.2 72.7
Hoan toan dong y 15 27.3 27.3 100.0
Total 55 100.0 100.0
1.6 Dong nghiep luon co thai do coi mo, than thien
Frequency Percent Valid Percent Cumulative Percent
Valid Khong dong y 5 9.1 9.1 9.1
Trung lap 3 5.5 5.5 14.5
Dong y 33 60.0 60.0 74.5
Hoan toan dong y 14 25.5 25.5 100.0
Total 55 100.0 100.0
125. SVTH: Lê Tu
1.7 Dong nghiep luon the hien su quan tam, giup do lan nhau
Frequency Percent Valid Percent Cumulative Percent
Valid Khong dong y 4 7.3 7.3 7.3
Trung lap 6 10.9 10.9 18.2
Dong y 32 58.2 58.2 76.4
Hoan toan dong y 13 23.6 23.6 100.0
Total 55 100.0 100.0
1.8 Phong cach lam viec cua lanh dao rat chuyen nghiep
Frequency Percent Valid Percent Cumulative Percent
Valid Khong dong y 4 7.3 7.3 7.3
Trung lap 8 14.5 14.5 21.8
Dong y 36 65.5 65.5 87.3
Hoan toan dong y 7 12.7 12.7 100.0
Total 55 100.0 100.0
1.9 Viec de bat nguyen vong len ban lanh dao duoc thuc hien de dang
Frequency Percent Valid Percent Cumulative Percent
Valid Khong dong y 5 9.1 9.1 9.1
Trung lap 23 41.8 41.8 50.9
Dong y 25 45.5 45.5 96.4
Hoan toan dong y 2 3.6 3.6 100.0
Total 55 100.0 100.0
126. SVTH: Lê Tu
1.10 Thai do cua lanh dao gan gui, than thien voi nhan vien
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 4 7.3 7.3 9.1
Trung lap 5 9.1 9.1 18.2
Dong y 37 67.3 67.3 85.5
Hoan toan dong y 8 14.5 14.5 100.0
Total 55 100.0 100.0
2.1 Cach thuc tra luong thuan loi cho nhan vien
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 1 1.8 1.8 3.6
Trung lap 7 12.7 12.7 16.4
Dong y 35 63.6 63.6 80.0
Hoan toan dong y 11 20.0 20.0 100.0
Total
55 100.0 100.0
2.2 Cach thuc phan phoi thu nhap tai Eximbank Hue la cong bang
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 6 10.9 10.9 12.7
Trung lap 8 14.5 14.5 27.3
Dong y 35 63.6 63.6 90.9
Hoan toan dong y 5 9.1 9.1 100.0
Total 55 100.0 100.0
127. SVTH: Lê Tu
2.3 Thu nhap tai Eximbank Hue mang tinh canh tranh so voi ngan hang khac
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 4 7.3 7.3 9.1
Trung lap 18 32.7 32.7 41.8
Dong y 20 36.4 36.4 78.2
Hoan toan dong y 12 21.8 21.8 100.0
Total 55 100.0 100.0
2.4 Thu nhap tuong xung voi nang luc lam viec
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Dong y 3 5.5 5.5 7.3
Trung lap 15 27.3 27.3 34.5
Dong y 30 54.5 54.5 89.1
Hoan toan dong y 6 10.9 10.9 100.0
Total 55 100.0 100.0
2.5 Co the song tot hoan toan nho vao thu nhap tu ngan hang
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 2 3.6 3.6 3.6
Khong dong y 4 7.3 7.3 10.9
Trung lap 15 27.3 27.3 38.2
Dong y 30 54.5 54.5 92.7
Hoan toan dong y 4 7.3 7.3 100.0
Total 55 100.0 100.0
128. SVTH: Lê Tu
2.6 Ngan hang co phan thuong xung dang cho nhung dong gop va cong hien cua nhan vien
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 3 5.5 5.5 7.3
Trung lap 11 20.0 20.0 27.3
Dong y 35 63.6 63.6 90.9
Hoan toan dong y 5 9.1 9.1 100.0
Total 55 100.0 100.0
2.7 Ngan hang thuc hien day du chinh sach BHYT, BHXH
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 2 3.6 3.6 3.6
Khong dong y 1 1.8 1.8 5.5
Trung lap 3 5.5 5.5 10.9
Dong y 20 36.4 36.4 47.3
Hoan toan dong y 29 52.7 52.7 100.0
Total 55 100.0 100.0
2.8 Cac khoan phuc loi tai ngan hang rat da dang va hap dan
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 2 3.6 3.6 3.6
Khong dong y 4 7.3 7.3 10.9
Trung lap 12 21.8 21.8 32.7
Dong y 33 60.0 60.0 92.7
Hoan toan dong y 4 7.3 7.3 100.0
Total 55 100.0 100.0
129. SVTH: Lê Tu
3.1 Cong viec duoc mo ta mot cach ro rang
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 3 5.5 5.5 7.3
Trung lap 8 14.5 14.5 21.8
Dong y 38 69.1 69.1 90.9
Hoan toan dong y 5 9.1 9.1 100.0
Total 55 100.0 100.0
3.2 Trach nhiem cong viec duoc phan cong ro rang
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 3 5.5 5.5 7.3
Trung lap 11 20.0 20.0 27.3
Dong y 36 65.5 65.5 92.7
Hoan toan dong y 4 7.3 7.3 100.0
Total 55 100.0 100.0
3.3 Cong viec mang lai su hung thu cho nhan vien
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 2 3.6 3.6 5.5
Trung lap 18 32.7 32.7 38.2
Dong y 29 52.7 52.7 90.9
Hoan toan dong y 5 9.1 9.1 100.0
Total 55 100.0 100.0
130. SVTH: Lê Tu
3.4 Co the can bang cuoc song ca nhan va cong viec tai ngan hang
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 4 7.3 7.3 9.1
Trung lap 23 41.8 41.8 50.9
Dong y 24 43.6 43.6 94.5
Hoan toan dong y 3 5.5 5.5 100.0
Total 55 100.0 100.0
3.5 Cong viec duoc bo tri phu hop voi nganh nghe duoc dao tao
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 1 1.8 1.8 3.6
Trung lap 10 18.2 18.2 21.8
Dong y 36 65.5 65.5 87.3
Hoan toan dong y 7 12.7 12.7 100.0
Total 55 100.0 100.0
3.6 Cong viec duoc bo tri phu hop voi so truong
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 4 7.3 7.3 9.1
Trung lap 11 20.0 20.0 29.1
Dong y 32 58.2 58.2 87.3
Hoan toan dong y 7 12.7 12.7 100.0
Total 55 100.0 100.0
131. SVTH: Lê Tu
3.7 Cong viec duoc bo tri phu hop voi dieu kien rieng
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 2 3.6 3.6 3.6
Khong dong y 3 5.5 5.5 9.1
Trung lap 14 25.5 25.5 34.5
Dong y 30 54.5 54.5 89.1
Hoan toan dong y 6 10.9 10.9 100.0
Total 55 100.0 100.0
4.1 Cong viec on dinh
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 4 7.3 7.3 9.1
Trung lap 5 9.1 9.1 18.2
Dong y 36 65.5 65.5 83.6
Hoan toan dong y 9 16.4 16.4 100.0
Total 55 100.0 100.0
4.2 Lanh dao tao dieu kien cho nhan vien lam viec lau dai
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 4 7.3 7.3 9.1
Trung lap 5 9.1 9.1 18.2
Dong y 28 50.9 50.9 69.1
Hoan toan dong y 17 30.9 30.9 100.0
Total 55 100.0 100.0
132. SVTH: Lê Tu
4.3 Co cau nhan su tai ngan hang rat hop ly
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 2 3.6 3.6 5.5
Trung lap 18 32.7 32.7 38.2
Dong y 25 45.5 45.5 83.6
Hoan toan dong y 9 16.4 16.4 100.0
Total 55 100.0 100.0
4.4 Thac mac ve tinh giam bien che duoc giai dap kip thoi
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 2 3.6 3.6 5.5
Trung lap 16 29.1 29.1 34.5
Dong y 26 47.3 47.3 81.8
Hoan toan dong y 10 18.2 18.2 100.0
Total 55 100.0 100.0
5.1 Ngan hang rat quan tam den cong tac dao tao chuyen mon cho nhan vien
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 7 12.7 12.7 14.5
Trung lap 4 7.3 7.3 21.8
Dong y 40 72.7 72.7 94.5
Hoan toan dong y 3 5.5 5.5 100.0
Total 55 100.0 100.0
133. SVTH: Lê Tu
5.2 Chuong trinh dao tao phu hop voi kha nang cua nhan vien
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 7 12.7 12.7 14.5
Trung lap 15 27.3 27.3 41.8
Dong y 28 50.9 50.9 92.7
Hoan toan dong y 4 7.3 7.3 100.0
Total 55 100.0 100.0
5.3 Noi dung dao tao rat huu ich cho cong viec
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 4 7.3 7.3 9.1
Trung lap 23 41.8 41.8 50.9
Dong y 24 43.6 43.6 94.5
Hoan toan dong y 3 5.5 5.5 100.0
Total 55 100.0 100.0
5.4 Cong viec hien tai tao nhieu co hoi thang tien
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 6 10.9 10.9 12.7
Trung lap 24 43.6 43.6 56.4
Dong y 21 38.2 38.2 94.5
Hoan toan dong y 3 5.5 5.5 100.0
Total 55 100.0 100.0
134. SVTH: Lê Tu
5.5 Chinh sach de bat, thang tien trong ngan hang cong bang
Frequency Percent Valid Percent
Cumulative
Percent
Valid Hoan toan khong dong y 1 1.8 1.8 1.8
Khong dong y 9 16.4 16.4 18.2
Trung lap 18 32.7 32.7 50.9
Dong y 24 43.6 43.6 94.5
Hoan toan dong y 3 5.5 5.5 100.0
Total 55 100.0 100.0
135. SVTH: Lê Tu
6 ANOVA
1. Phân nhóm nhân viên theo tiêu chí thâm niên công tác
Test of Homogeneity of Variances
3.3 Cong viec mang lai su hung thu cho nhan vien
Levene Statistic df1 df2 Sig.
1.319 2 52 .276
ANOVA
3.3 Cong viec mang lai su hung thu cho nhan vien
Sum of Squares df Mean Square F Sig.
Between Groups 3.611 2 1.805 3.224 .048
Within Groups 29.117 52 .560
Total 32.727 54
2.
Test of Homogeneity of Variances
Levene Statistic df1 df2 Sig.
1.1 Khong khi noi lam viec
thong thoang
.023 1 53 .881
2.3 Thu nhap tai Eximbank
Hue mang tinh canh tranh so
voi ngan hang khac
.437 1 53 .511
ANOVA
Sum of
Squares df Mean Square F Sig.
1.1 Khong khi noi lam viec
thong thoang
Between Groups 2.121 1 2.121 4.958 .030
Within Groups 22.679 53 .428
Total 24.800 54
2.3 Thu nhap tai Eximbank
Hue mang tinh canh tranh
so voi ngan hang khac
Between Groups 4.365 1 4.365 5.097 .028
Within Groups 45.381 53 .856
Total 49.745 54
136. SVTH: Lê Tu
2. Phân nhóm nhân viên theo tiêu ch
Test of Homogeneity of Variances
1.4 Trang thiet bi lam viec duoc trang bi day du
Levene Statistic df1 df2 Sig.
2.233 2 52 .117
ANOVA
1.4 Trang thiet bi lam viec duoc trang bi day du
Sum of Squares df Mean Square F Sig.
Between Groups 4.800 2 2.400 3.467 .039
Within Groups 36.000 52 .692
Total 40.800 54
137. SVTH: Lê Tu
7
Model Summaryf
Model R R Square Adjusted R Square
Std. Error of the
Estimate Durbin-Watson
1 .483
a
.233 .219 .88398248
2 .641
b
.411 .388 .78205576
3 .748
c
.559 .534 .68295208
4 .830d
.689 .664 .57969646
5 .866
e
.751 .725 .52409034 1.692
ANOVA
f
Model Sum of Squares df Mean Square F Sig.
1 Regression 12.584 1 12.584 16.105 .000
a
Residual 41.416 53 .781
Total 54.000 54
2 Regression 22.196 2 11.098 18.146 .000
b
Residual 31.804 52 .612
Total 54.000 54
3 Regression 30.212 3 10.071 21.592 .000
c
Residual 23.788 51 .466
Total 54.000 54
4 Regression 37.198 4 9.299 27.673 .000
d
Residual 16.802 50 .336
Total 54.000 54
5 Regression 40.541 5 8.108 29.520 .000e
Residual 13.459 49 .275
Total 54.000 54
a. Predictors: (Constant), nhan to 4
b. Predictors: (Constant), nhan to 4, nhan to 1
c. Predictors: (Constant), nhan to 4, nhan to 1, nhan to 2
d. Predictors: (Constant), nhan to 4, nhan to 1, nhan to 2, nhan to 3
e. Predictors: (Constant), nhan to 4, nhan to 1, nhan to 2, nhan to 3, nhan to 5
138. SVTH: Lê Tu
ANOVA
f
Model Sum of Squares df Mean Square F Sig.
1 Regression 12.584 1 12.584 16.105 .000
a
Residual 41.416 53 .781
Total 54.000 54
2 Regression 22.196 2 11.098 18.146 .000
b
Residual 31.804 52 .612
Total 54.000 54
3 Regression 30.212 3 10.071 21.592 .000c
Residual 23.788 51 .466
Total 54.000 54
4 Regression 37.198 4 9.299 27.673 .000
d
Residual 16.802 50 .336
Total 54.000 54
5 Regression 40.541 5 8.108 29.520 .000
e
Residual 13.459 49 .275
Total 54.000 54
a. Predictors: (Constant), nhan to 4
b. Predictors: (Constant), nhan to 4, nhan to 1
c. Predictors: (Constant), nhan to 4, nhan to 1, nhan to 2
d. Predictors: (Constant), nhan to 4, nhan to 1, nhan to 2, nhan to 3
e. Predictors: (Constant), nhan to 4, nhan to 1, nhan to 2, nhan to 3, nhan to 5
f. Dependent Variable: Gan ket voi NH
139. SVTH: Lê Tu
Correlations
nhan to 1 nhan to 2 nhan to 3 nhan to 4 nhan to 5 Gan ket voi NH
nhan to 1 Pearson
Correlation
1 .000 .000 .000 .000 .422
**
Sig. (2-tailed) 1.000 1.000 1.000 1.000 .001
N 55 55 55 55 55 55
nhan to 2 Pearson
Correlation
.000 1 .000 .000 .000 .385
**
Sig. (2-tailed) 1.000 1.000 1.000 1.000 .004
N 55 55 55 55 55 55
nhan to 3 Pearson
Correlation
.000 .000 1 .000 .000 .360
**
Sig. (2-tailed) 1.000 1.000 1.000 1.000 .007
N 55 55 55 55 55 55
nhan to 4 Pearson
Correlation
.000 .000 .000 1 .000 .483
**
Sig. (2-tailed) 1.000 1.000 1.000 1.000 .000
N 55 55 55 55 55 55
nhan to 5 Pearson
Correlation
.000 .000 .000 .000 1 .249
Sig. (2-tailed) 1.000 1.000 1.000 1.000 .067
N 55 55 55 55 55 55
Gan ket voi
NH
Pearson
Correlation
.422
**
.385
**
.360
**
.483
**
.249 1
Sig. (2-tailed) .001 .004 .007 .000 .067
N 55 55 55 55 55 55
**. Correlation is significant at the 0.01 level (2-
tailed).
140. SVTH: Lê Tu
Statistics
Unstandardized Predicted Value
N Valid 55
Missing 0
Skewness -1.278
Std. Error of Skewness .322
Kurtosis 2.453
Std. Error of Kurtosis .634
141. SVTH: Lê Tu
Coefficientsa
Model
Unstandardized Coefficients
Standardized
Coefficients
t Sig.B Std. Error Beta
5 (Constant) -2.385E-17 .071 .000 1.000
nhan to 4 .483 .071 .483 6.769 .000
nhan to 1 .422 .071 .422 5.916 .000
nhan to 2 .385 .071 .385 5.402 .000
nhan to 3 .360 .071 .360 5.043 .000
nhan to 5 .249 .071 .249 3.489 .001
Coefficientsa,b
Model
Unstandardized
Coefficients
Standardized
Coefficients
t Sig.
Collinearity Statistics
B Std. Error Beta Tolerance VIF
1 nhan to 1 ,422 ,071 ,422 5,976 ,000 1,000 1,000
nhan to 2 ,385 ,071 ,385 5,457 ,000 1,000 1,000
nhan to 3 ,360 ,071 ,360 5,094 ,000 1,000 1,000
nhan to 4 ,483 ,071 ,483 6,838 ,000 1,000 1,000
nhan to 5 ,249 ,071 ,249 3,524 ,001 1,000 1,000