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SFIA 8 launch slides September 2021

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SFIA 8 LAUNCH – September 28 2021

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BACKGROUND

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SFIA defines the skills and competencies required by
professionals who
design, develop, implement, manage and protect
the ...

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SFIA 8 launch slides September 2021

  1. 1. SFIA 8 LAUNCH – September 28 2021
  2. 2. BACKGROUND
  3. 3. SFIA defines the skills and competencies required by professionals who design, develop, implement, manage and protect the data and technology that powerthe digitalworld. SFIA Evolution
  4. 4. SFIA Evolution SFIA has become the globally accepted common language for the skills and competencies for the digital world. Information and communications technology Business change Digital transformation Data science and analytics Software engineering Information and cyber security Learning and education Applied computing and computational science User centred design Digital product development, sales and marketing Human resource and workforce management Within the scope of SFIA are many of the world's most in-demand occupations, including professionals working in fields such as…
  5. 5. What’s changed Readability Guidance notes Concise skill definitions Shorter sentences Content changes New skills New skill levels Renamed skills Retired skills Navigation Categories and sub- categories SFIA views Related skills Generic attributes Updated attributes Behavioral factors Same 7 levels of responsibility New look documentation New summary chart 2 reference manuals (pdf) Excel download
  6. 6. 7 levels of responsibility 121 professional skills 5 generic attributes 495 skill level descriptions SFIA 8 Core framework Navigation Summary chart, pdfs and Excel Categories and sub- categories SFIA views Related skills for website browsing Tools and resources ✓ Mappings to industry frameworks ✓ Standard skills profiles ✓ Assessment guidelines ✓ Links to c.50 bodies of knowledge ✓ User stories
  7. 7. SFIA 8 DOCUMENTS
  8. 8. SFIA 8 documents
  9. 9. New look Summary chart Professional skills Levels of responsibility and generic attributes … built with hyperlinks to SFIA 8 website content
  10. 10. 2 pdf documents SFIA Framework reference - The SFIA standard The full description of the SFIA levels of responsibility, the generic attributes that define the SFIA levels, the behavioural factors, knowledge statements and all the SFIA professional skills. About SFIA - Guidance for the use of the SFIA standard An overview of the SFIA Skills and Competency Framework and essential understanding for how it can be used in the management and development of people.
  11. 11. Optimised for on-screen viewing not for printing Each SFIA skill displayed on its own page
  12. 12. 3 new appendices Appendices SFIA - Behavioural factors • This describes the behavioural factors that are distributed throughout the generic attributes. SFIA - Knowledge, skill and competency • This describes how SFIA aligns with ISO Standards related to the assessment of knowledge, skills and competency and how these maybe used to help manage the development of a workforce. SFIA - More than just a skills and competencies framework • This describes some of the range of activities of the SAFIA Foundation.
  13. 13. SFIA 8 Excel spreadsheet • To help you incorporate SFIA into your own internal SFIA documents and tools • It provides the content of the SFIA levels of responsibility, the generic attributes (behavioural factors and knowledge statements) and the professional skills Unlike other frameworks which use encrypted PDF documents that do not allow printing or "copy and paste" of content.
  14. 14. SFIA 8 UPDATE PROCESS ➢ Details of the consultation and update process ➢ SFIA’s provenance and longevity over 8 versions ➢ Ensuring confidence and trust in the global skills and competency framework for a digital world ... built by industry for industry
  15. 15. SFIA Past and Present ... Provenance and Sustainability → Confidence and Trust ... ... the global common reference model for skills and competency …... built by industry for industry! 92 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 … SFIA V2 V3 V4 V5 V6 V7 SFIA 8 UK Collaboration Global Open Collaboration UK Initiatives 1 Language 3 Languages 6 Languages 11 + 2 Languages Industry Developments Industry Themes Infrastructure Bodies of Knowledge SFIA Views Guidance Collaborations Standard Role Profiles Future Ideas ... Global Footprint SFIA Context SFIA: Available Flexible Relevant Correct ... & actually useful Global Open Consultation
  16. 16. Consultation in progress For example: • Change to the SFIA Framework • Develop a SFIA view • Provide SFIA Guidance Material • Do nothing – and explain why • Themes • Workshops • Direct input from industry end users • Dialogue with industry bodies • Input from SFIA Council • Input from SFIA Design Authority • Learning from SFIA 7 • Desk/secondary research into industry trends • Change Requests Develop “tools and resources” Update core framework - SFIA 8 We find out what industry wants ... We work out the options for what SFIA can do … Check back, test, beta release of SFIA 8 Working groups Volunteers SFIA Design Authority ... visibility throughout ... see it being built ... monthly newsletters
  17. 17. SFIA 8 CONTENT THE PROFESSIONAL SKILLS
  18. 18. Changes to the professional skills for SFIA 8 • 23 additional skills • 4 skills retired • 7 skills re-named/ 9 re-structured • 28 levels added / 3 levels moved replaced
  19. 19. 23 additional skills Information and cybersecurity • Vulnerability research VURE • Vulnerability assessment VUAS • Threat intelligence THIN Data privacy • Personal data protection PEDP Data and analytics • Data engineering DENG • Data science DATS • Business intelligence BINT • Machine learning MLNG DevOps, DevSecOps, Software engineering • Systems and software life cycle engineering SLEN Computational science • Scientific modelling SCMO • Numerical analysis NUAN • High-performance computing HPCC Business analysis • Business situation analysis BUSA • Feasibility assessment FEAS People and skills • Workforce planning WFPL • Employee experience EEXP • Organisational facilitation OFCL • Subject formation SUBF • Certification scheme operation CSOP And last, but not least… • Service catalogue management SCMG • Investment appraisal INVA • Audit AUDT • Business administration ADMN
  20. 20. 4 skills retired SFIA 7 SFIA 8 Analytics INAN ▪ Content refined and extended by creating 3 new skills: ▪ Data science ▪ Business intelligence ▪ Machine learning Business analysis BUAN ▪ Content refined and extended by creating 2 new skills: ▪ Business situation analysis ▪ Feasibility assessment Conformance review CORE ▪ Content covered by a refreshed version of Quality assurance and the new Audit skill Network planning NTPL ▪ Content covered between Network design and Service level management. ▪ Network design has also been refreshed for SFIA 8.
  21. 21. 7 skills re-named SFIA 7 SFIA 8 Security administration Security operations Information content authoring Content authoring Information content publishing Content publishing Systems installation/decommissioning Systems installation and removal Change management Change control Relationship management Stakeholder relationship management Information governance Information management For these skills ̶ re-naming does not change the overall intent and scope of the skill
  22. 22. 9 skills re-structured SFIA 7 SFIA 8 Enterprise IT governance Made more generic – renamed as Governance Business risk management Made more generic – renamed as Risk management IT management Shift the focus to technical service delivery management – renamed as Technology service management - Change implementation planning and management – broader scope and 2 new levels – renamed as Organisational change management Teaching and subject formation Some parts moved to new skill called Subject formation – renamed as Teaching Business process testing Broader scope and new levels – renamed as Acceptance testing Data management Some parts moved to new skill called Data engineering Porting/Software configuration Shift focus to design and deployment of software configuration, particularly for (not exclusively) enterprise scale systems and large SaaS – renamed as Software configuration Resourcing Some parts moved to new skill called Workforce planning
  23. 23. SFIA 8 GENERIC ATTRIBUTES AND LEVELS OF RESPONSIBILITY
  24. 24. Summary of changes to generic attributes and level of responsibility in SFIA 8 • Highlight SFIA’s behavioural factors • Updates to generic attributes to enhance readability and consistency across levels and attributes • Behaviours related to security, privacy and ethics updated • Entry level descriptions edited to help employability • 2-way look up - by levels and by generic attributes • New look graphic for the Summary chart
  25. 25. New look Summary chart • Help new SFIA users understand the design of the levels of responsibility • Designed for onscreen viewing or A3 printing • Built with hyperlinks to SFIA 8 website content Levels of responsibility and generic attributes
  26. 26. • The SFIA levels describe recognisable levels of responsibility and accountability — this is universally liked by SFIA users. • This is why the structure of SFIA has remained the same — 7 levels of responsibility characterised by generic attributes which describe behavioural factors, along with professional skills and competencies described at one or more of those 7 levels.
  27. 27. Changes to generic attributes • There have been a number of small focused changes to attributes • The changes do not affect the scope • Previous SFIA assessments are not impacted by these changes
  28. 28. 2 way look up By level – same as SFIA 7 By attribute – new for SFIA 8
  29. 29. Behavioural factors Focusing on behavioural factors is an alternative view of looking at the generic attributes in their summary form. These two approaches provide significant flexibility: • Organisations with their own behavioural model, or corporate values, can map them to the generic attributes (considering the individual behavioural factors). • The generic attributes as summary statements are particularly useful for a balanced view when considering professional certification or internal role balancing. • Organisations, such as small and medium-sized enterprises, without their own behavioural model, can adopt the behavioural factors explicitly. This can be beneficial for example, in defining specific behaviours required for a role or for individual staff development planning.
  30. 30. Glossary of behavioral factors In accordance with the design principles of SFIA, the behavioural factor descriptions are generic. • This ensures they can be universally applied to any organisation, its structure, its internal capability framework, its ways of working and culture. The behavioural factors themselves have two components, the first describes the behavioural element and the second describes the organisation scope, context and impact. The behavioural factors are discussed in a separate documents available from the SFIA website. Glossary of behavioural factors within the 7 levels of responsibility. • In the glossary document, the following behavioural factors and knowledge statements are addressed alongside autonomy, influence and complexity. Behavioural Factors Knowledge Statements ❑ Collaboration ❑ Communication Skills ❑ Creativity ❑ Decision Making ❑ Delegation ❑ Execution Performance ❑ Influence ❑ Leadership ❑ Learning and Professional Development ❑ Planning ❑ Problem Solving ❑ Security, Privacy and Ethics ❑ Contextual and Attribute Descriptions ❑ Generic Knowledge ❑ Specialist Knowledge ❑ Domain and Localisation Knowledge
  31. 31. Readability Guidance notes Short skill description Shorter sentences Strong, concise opening sentence Related skills (on the web) Simpler translation
  32. 32. Readability ❑ Guidance notes do not change the meaning of the skill ❑ SFIA 7 – 10% of sentences have more than 30 words, 27% have more than 20 words ❑ SFIA 8 – 0% > 30 words, 3% > 20 words Guidance notes added to all skills Reordering skill levels on the web pages – low to high Re-ordering and re-formatting the sentences within the skill level descriptions. Very long sentences (30+ words) removed/restructured Most long sentences > 20 words restructured
  33. 33. Shorter descriptionsplus guidancenotes Guidance notes are – in essence – a reformatting of the lengthy overall skill description in SFIA 7. This approach is to help users… ➢ select relevant skills ➢ choose between similar SFIA skills ➢ understand the scope of the skill Guidance notes do not change the meaning of the skill.
  34. 34. Make clear what the user will get from the link SFIA 8 This is made possible by having a shorter description SFIA 7
  35. 35. SFIA 8 Themes Security Data and analytics Computational science People and skills DevSecOps Agile/self- organising teams Cloud Business analysis IT Service management Service design Blockchain Systems engineering
  36. 36. Security and privacy approach • For professionals that are security specialists … ensure • core specialist security skills are available • security-related skills are available • other skills (not explicitly security oriented), relevant to their specialist roles, are available • For professionals that build and support secure systems … ensure • all skills, relevant to the work they perform, have a security component • For all others … ensure • security and privacy is clearly a necessary component of their work - This drives SFIA's position that security and privacy is part of everyone's role and not something to be left to security specialists alone.
  37. 37. Security and privacy summary • Design principle • There are specialist security roles • AND a wide range of roles where security is an essential part of their day-to-day responsibilities • And all other roles are covered by SFIA’s generic attributes which describe security and privacy responsibilities • So: • 9 explicit security skills • 41 skills where security is an essential component • Security is an explicit component of the generic attributes and behaviours at all levels • Navigation and orientation aids • SFIA view – Information and cyber security • 2 new sub-categories • Guidance notes and readability improvements for all skills
  38. 38. SFIA 8 – Security and privacy related changes Additional skills Re-named/ re-structured skills New skill levels ▪ Vulnerability research VURE ▪ Vulnerability assessment VUAS ▪ Threat intelligence THIN ▪ Personal data protection PEDP ▪ Audit AUDT ▪ Security operations SCAD ▪ Governance GOVN ▪ Risk management BURM ▪ Information assurance INAS ▪ Digital forensics DGFS ▪ Continuity planning COPL ▪ Penetration testing PENT ▪ Contract management ITCM Updated generic attributes Updated professional skills
  39. 39. SFIA view – Information and cyber security Skills for security professionals Secure software development Security practice management Information security SCTY 3 4 5 6 7 Systems development management DLMG 5 6 7 Performance management PEMT 4 5 6 Enterprise and business architecture STPL 5 6 7 Requirements definition and management REQM 2 3 4 5 6 Professional development PDSV 4 5 6 Governance GOVN 6 7 Solution architecture ARCH 4 5 6 Employee experience EEXP 4 5 6 Risk management BURM 3 4 5 6 7 Systems design DESN 3 4 5 6 Demand management DEMM 5 6 Audit AUDT 3 4 5 6 7 Software design SWDN 2 3 4 5 6 Workforce planning WFPL 4 5 6 Information assurance INAS 3 4 5 6 7 Programming/software development PROG 2 3 4 5 6 Resourcing RESC 3 4 5 6 Continuity management COPL 2 3 4 5 6 Testing TEST 1 2 3 4 5 6 Competency assessment LEDA 3 4 5 6 Incident management USUP 2 3 4 5 Real-time/embedded systems development RESD 2 3 4 5 6 Quality management QUMG 3 4 5 6 7 Vulnerability research VURE 3 4 5 6 Systems integration and build SINT 2 3 4 5 6 Threat intelligence THIN 2 3 4 5 6 Release and deployment RELM 3 4 5 6 Security operations SCAD 1 2 3 4 5 6 User experience design HCEV 3 4 5 6 Other security-related skills Vulnerability assessment VUAS 2 3 4 5 Change control CHMG 2 3 4 5 6 Digital forensics DGFS 3 4 5 6 Strategic planning ITSP 5 6 7 Penetration testing PENT 3 4 5 6 Consultancy CNSL 4 5 6 7 Research RSCH 2 3 4 5 6 Secure infrastructure Specialist advice TECH 4 5 6 Personal data protection PEDP 5 6 Technology service management ITMG 5 6 7 IT infrastructure ITOP 1 2 3 4 5 Network design NTDS 3 4 5 6 Security programmes Network support NTAS 2 3 4 5 Hardware design HWDE 3 4 5 6 Levels of responsibility Programme management PGMG 6 7 Asset management ASMG 2 3 4 5 6 Project management PRMG 4 5 6 7 Database administration DBAD 2 3 4 5 The SFIA Framework describes seven levels of increasing responsibility, accountability and impact from Level 1, the lowest, to Level 7, the highest. Each of the seven levels is labelled with a guiding phrase to summarise the level of responsibility. Level 1 ̶ Follow Learning delivery ETDL 2 3 4 5 Storage management STMG 3 4 5 6 Level 2 ̶ Assist Learning design and development TMCR 3 4 5 Quality management QUMG 3 4 5 6 7 Level 3 ̶ Apply Stakeholder relationship management RLMT 4 5 6 7 Sourcing SORC 2 3 4 5 6 7 Level 4 ̶ Enable Measurement MEAS 3 4 5 6 Supplier management SUPP 2 3 4 5 6 7 Level 5 ̶ Ensure, advices Knowledge management KNOW 2 3 4 5 6 7 Facilities management DCMA 3 4 5 6 Level 6 ̶ Initiate, influence Level 7 ̶ Set strategy, inspire, mobilise Information and cyber security view (sfia-online.org)
  40. 40. Data and analytics summary • Analytics has been in SFIA since version 4 (2008) – it has been regularly updated since. For SFIA 8 it has been refined and extended by creating 3 new skills in SFIA 8: • Data science DATS @ levels 2 to 7 • Business intelligence BINT @ levels 2 to 5 • Machine learning MLNG @ levels 2 to 6 • Consequently - Analytics INAN is retired from SFIA 8 • SFIA 7 skill descriptions will remain available for you to use • Data engineering was covered in previous versions of SFIA (as part of Data management). For SFIA 8 – it has become a standalone skill because of industry specialisation in the topic • Data Engineering DENG @ levels 2 to 6 • Consequently level 2 and 3 are removed from Data management • Changes • A new level 3 has been added to Data visualisation VISL • Information governance IRMG renamed to Information management to avoid confusion with Governance GOVN • Navigation and orientation aids • SFIA view – Big data and data science • New sub-category to bring data and analytics skills together • Guidance notes and readability improvements for all skills Big data/Data science view — (sfia-online.org)
  41. 41. Applications of computational science • Geoscience • Meteorology • Scientific and industrial research • Defence science and technology • Nuclear science and technology 3 additional skills for SFIA 8 • Scientific modelling • Numerical analysis • High-performance computing
  42. 42. Cloud engineering • For SFIA 7 - cloud is referred explicitly or implicitly in several SFIA skills • For SFIA 8 - the design choice was between... 1. adding new cloud-named skills versus 2. cloud solutions and services being a specific application of existing SFIA skills • Option 2 was selected for SFIA 8 • but this change request is being kept in the deferred list to be re-visited for future SFIA updates • So for SFIA 8… • Cloud is explicitly referenced in 22 SFIA skills – typically in the guidance notes as an example application for the skill • For Cloud engineering in particular - the SFIA skills of Solution architecture ARCH and Systems design DESN are examples of skills which are involved in the design of IT service solutions to meet specified requirements, compatible with agreed cloud computing architectures, • the re-structured Software configuration PORT skill has been re-written and can be applied to software as a service (SaaS) solutions, infrastructure as a service (IaaS) and platform as a service (PaaS)
  43. 43. Agile • SFIA professional skills are generic and can be applied in a variety of systems, service or product development lifecycle models • At SFIA level 4 and higher it is typically expected that individuals will be able to adopt and adapt approaches. • In many organisations a range of lifecycle models or hybrid development approaches are used • Agile is highly dependent on a culture of learning, adaption and improving working practices • For SFIA 8 – the addition of Guidance notes has meant that more specific examples of agile working practices have been mentioned in the framework • Agile is explicitly referenced in 20 SFIA skills and implicitly in others • An additional SFIA 8 skill called Organisational facilitation reflects the skills needed to support teams to organise themselves to deliver. Includes helping teams adopt agile working practices and behaviours. • The addition of Employee experience is also supportive of different people management practices and expectations of employees which can be associated with agile working.
  44. 44. People management People management • An additional skill called Employee experience has been added to provide some flexibility in SFIA to reflect a range of different people management practices and expectations of employees. • Employee experience will not be applicable to all employers or teams – but has an increased importance with different working practices and team structures. • Resourcing has been a skill in SFIA for some time. It included some elements of workforce planning. • For SFIA 8 Workforce planning has been brought out as an additional skill to recognise its importance, and, also that some roles specialise in either Resourcing or Workforce planning • An additional skill called Organisational facilitation reflects the skills needed to support teams to organise themselves to deliver. Includes helping teams adopt agile working practices and behaviours. Additional skills Re-structured skills ▪ Employee experience EEXP ▪ Workforce planning WFPL ▪ Organisational facilitation OFCL ▪ Performance management PEMT ▪ Resourcing RESC
  45. 45. SFIA 8 - People management skills Performance management Improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results. Levels 4 to 6 Employee experience Enhancing employee engagement and ways of working, empowering employees and supporting their health and wellbeing. Levels 4 to 6 Organisational facilitation Supporting workgroups to implement principles and practices for effective teamwork across organisational boundaries and professional specialisms. Levels 4 to 6 Professional development Facilitating the professional development of individuals in line with their career goals and organisational requirements. Levels 4 to 6 Workforce planning Estimating the demand for people and skills and planning the supply needed to meet that demand. Levels 4 to 6 Resourcing Acquiring, deploying and onboarding resources. Levels 3 to 6
  46. 46. DevSecOps • SFIA already describes the skills that practitioners working in DevOps roles/teams need. • This change request and the IEEE/ISO DevOps standard (2675) highlight a gap around developing and improving the collaborative & technical environment associated with DevOps. • “In practice, DevOps is a full life cycle endeavor which gives equal consideration to each stage. DevOps is a set of principles and practices which enable better communication and collaboration between relevant stakeholders for the purpose of specifying, developing, continuously improving, and operating software and systems products and services. It is not just a matter of technical practices affecting other life cycle processes”. • For SFIA 8 – we have looked at the skills associated with contemporary approaches to secure software engineering and operations – with a focus on business value and practitioners establishing and improving their own practices. • An additional skill for SFIA 8 called Systems and software lifecycle engineering has been created. • It has been written such that it can be applicable to ways of working labelled with terms such as DevOps, DevSecOps, site reliability engineering, developer productivity engineering. • However - it is likely to find wider applicability in specialised areas.
  47. 47. SFIA 8 Skills management changes Teaching • Split the Subject formation aspects of teaching from the delivery of teaching so these can be evaluated separately • The skill has a 4 new levels (level 2, 3 4 & 7) to support the whole range of responsibilities and roles found in teaching and related professions Subject formation • New skill @ levels 4 to 7 Certification scheme operation • Focussed skill to implement certification and badging schemes (including digital badging)effectively Competency assessment • Edited to be applicable in a range of contexts such as — but not limited to — recruitment, career progression, professional development planning or accreditation/certification. . Additional skills Re-structured skills Updated skills ▪ Subject formation SUBF ▪ Certification scheme operation CSOP ▪ Teaching TEAC ▪ Competency assessment LEDA
  48. 48. Business analysis • Business analysis has been present in the SFIA framework from the earliest versions • The job title “Business analyst” cover a broad professional discipline • In addition - business analysis responsibilities are found in many jobs / roles and different organisational contexts • Project, product, strategic, operational, programme/portfolio • Business analysis is also being deployed in newer domains such as cyber security and data science • It is helpful for business analysts to use a common language to describe the breadth professional skills associated with the work they perform. • this promotes what business analysts can offer, and, • opens up a broader range of potential career paths
  49. 49. Business analysis is a broad professional discipline Breadth of the business analysis discipline ❑ Individual roles and assignments do not use the entire breadth of business analysis related skills in SFIA. ❑ Roles in other professional roles and with different job titles will also make use of some of the SFIA business analysis related skills. ❑ This knowledge areas (KAs) in the BABOK are similar – depending on roles different KAs have more or less importance. The BABOK KAs are also relevant to other professional roles and with different job titles ❑ SFIA also provides flexibility by having multiple skill levels which can be aligned to roles/assignments Adapted from Business Analyst by Adrian Reed Role / assignment Role / assignment
  50. 50. SFIA 8 content for business analysts 1. The SFIA 7 skill called Business analysis has been split into constituent parts • New skill - Business situation analysis • New skill - Feasibility assessment • This provides greater granularity and flexibility – for example to support o definition of business analysis roles, assignments o skills assessment, identifying skills gaps o targeted learning and development solutions o developing career paths o resourcing (recruiting, deployment) 2. Restructure and rename 2 skills • Business process testing (levels 4 to 6) becomes Acceptance testing (2 to 6) • Change implementation and management (5 to 6) becomes Organisational change management (3 to 6) 3. Publish illustrative SFIA skills profiles for a number of industry roles 4. Continue mapping of BABOK to SFIA (updated for SFIA 8) and IIBA UK Job roles mapping
  51. 51. Robotic process automation • For SFIA 8 covered by a combination of existing skills and the additional skills in Data and analytics • For example • Data engineering DENG for extracting, combining, quality checking the data, real-time collection of data to feed analytics • creating reports based on the information extracted - Business intelligence BINT • Performing complex predictive analysis would need Data science DATS • If the bots were learning to take different actions over time then they would need Machine learning MLNG • Data visualisation VISL would be needed for creating insightful, actionable graphics from the data – (but would need to be more than just the off the shelf Excel chart) • Where bots are used to navigate legacy systems via their user interfaces then there are the 2 new skills Business situation analysis BUSA and Feasibility assessment FEAS plus Business process improvement BPRE and Requirements management REQM. Depending on the solution then Software configuration PORT may be required (configured by users rather than Software developers)
  52. 52. Other themes • SFIA and Blockchain (sfia-online.org) • Blockchain was revied during the SFIA 8 consultation. The agreed position is that r working assumption is that "Blockchain" is a not an additional SFIA skills Blockchain" is a not an additional set of SFIA skills • It is best treated as the application of a new technology in anumber of SFIA skills. • Service design —(sfia-online.org) • Service design" has been a SFIA sub-category since SFIA v4 (2008). This was introduced to reflect the structure of ITIL v3. • Service design as a professional discipline and as a role has changed since then. • ITIL has moved on also and with ITIL v4 - their definition of service design has changed considerably. • The Service design sub-category has been removed. Illustrative SFIA skills and examples of service design activities and artefacts have been published instead. • Service management (sfia-online.org) • An additional SFIA skill – Service catalogue management has been added @ levels 3 to 5 • Systems engineering • A mapping to ISO/IEC/IEEE 15288:2015 Systems and software engineering — System life cycle processes is being worked on and will be published when available
  53. 53. SFIA 8 NAVIGATION Categories and sub- categories A to Z skills list SFIA views SFIA related skills SFIA framework mappings SFIA skills profiles
  54. 54. Categories and sub-categories SFIA 8 continues to group the skills into categories and subcategories. These do not have definitions - they are just a navigation aid. Colour coding is also used to identify the categories.
  55. 55. Categories and sub-categories Strategy and architecture Change and transformation Development and implementation Delivery and operation People and skills Relationships and engagement Categories Strategy and planning Change implementation Systems development Technology management People management Stakeholder management Sub-categories Security and privacy Change analysis Data and analytics Service management Skills management Sales and marketing Governance, risk and compliance Change planning User experience Security services Advice and guidance Content management Computational science • These categories and subcategories do not equate to jobs, roles, organisational teams or areas of personal responsibility. • It is common practice for a specific job description, for instance, to comprise skills taken from multiple categories and subcategories. • Many users find these categories useful, but SFIA is a flexible resource and the SFIA Skills can easily be grouped and filtered into alternative views to support specific industry disciplines, particular environments and frameworks.
  56. 56. A to Z Skills list https://sfia-online.org/en/sfia-8/all-skills-a-z
  57. 57. Related skills Web navigation to find the skills you need Links to bodies of knowledge and standard skills profiles The related skills are a navigation aid only. They are not part of the core framework.
  58. 58. SFIA views – Design concept Full SFIA framework Digital Transformation Agile DevOps Big data/Data science Information and cyber security Enterprise IT • SFIA is an extensive resource for skills and competencies • It is not expected that any organisation would need all the skills in SFIA. • Categories and sub-categories are a useful way to look at SFIA. • But they offer just one perspective and can not reflect the way SFIA is used in different contexts. • By creating SFIA views - we allow for a navigation of the framework from different perspectives • Many of SFIA’s skills are shared across sectors and professions, some are specific to certain industry sectors and professions. • The 7 levels of responsibility are common to all and universally liked
  59. 59. SFIA views - contents •The conventional view of SFIA used for the summary chart and framework reference guide •Categories & sub-categories Full framework •Set up agile culture and capabilities •Support & guide agile practices •Adopt agile practices •Measure & learn to improve agile practices Agile •DevOps culture •DevOps automation •DevOps ways of working DevOps •Data governance •Data culture and capability •Data lifecycle management •Data security and quality Big data/Data science •Skills for security professionals •Security programmes •Secure software development •Secure infrastructure •Security practice management •Other security related skills Information and cyber security •Strategy and architecture •Change and transformation •Development and implementation •Delivery and operation •People and skills •Relationships and engagement Enterprise IT •Digital strategy, innovation and investments •Digital culture, skills and capabilities •Digital & data transformation, change and governance •Digital technology enablers Digital transformation
  60. 60. SFIA framework mappings • Service management practice areas and roles • NIST • COBIT 2019 • Software engineering body of knowledge (SWEBOK) • Business analysis body of knowledge (BABOK) • Service design This provide alternate routes to finding SFIA content. Mappings will be updated to SFIA 8 and published in the coming weeks.
  61. 61. SFIA8beta-illustrativeskillsprofiles The SFIA framework is flexible by design... • it does not prescribe or define jobs, roles, organisation structures or career paths • instead - SFIA describes the skills that roles, jobs or career steps require We have collated a set of generic mappings of SFIA skills for the industry's most common role families... • These provide a quick- start list of the most relevant SFIA skills for a selection of common roles. • This work has been ongoing for some time - and there is more to do • We are publishing this now to support SFIA 8 and to illustrate how the skills in SFIA 8 can be deployed in the workplace. https://sfia-online.org/en/tools- and-resources/standard-industry- skills-profiles
  62. 62. SFIA change process Changes in detail SFIA 7 Moving to notes Change log MOVING TO SFIA 8
  63. 63. Moving to SFIA 8 notes on each SFIA 7 skill This is a new feature for SFIA 8. On the website each SFIA 7 skill has its own Moving to SFIA 8 note
  64. 64. The SFIA ecosystem
  65. 65. • User guidance • Mappings to industry frameworks • Links to industry bodies of knowledge • SFIA accredited partners and specialists • SFIA Skills mapped to standard roles • SFIA accredited training • Not-for-profit stewardship of the SFIA framework
  66. 66. SFIA global ecosystem SFIA Employers Tools using SFIA Education providers Professional bodies Individuals Accredited Partners & Consultants Industry frameworks BoK owners Other competency frameworks
  67. 67. Employers Tools using SFIA Education providers Professional bodies Individuals Accredited Partners & Consultants Industry frameworks BoK owners Other competency frameworks Core SFIA Framework SFIA views Standard profiles Mapping to BoKs APIs & open data Framework mappings User reference guide Assessment guidelines Digital badging SFIA training SFIA accreditation SFIA global ecosystem
  68. 68. Ecosystem supported by developing the website… ❑ Future SFIA (changes) ❑ Tools and Resources • Guidance and help • Detailed SFIA assessment guidelines • Bodies of Knowledge • SFIA Views • SFIA skills profiles • Mapping to complementary frameworks ❑ SFIA Framework • 10 languages ❑ Site search ❑ Collaborations Use web site analytics to identify improvements and extensions
  69. 69. Track record of open consultation and wide collaboration 200 0 v1 200 1 v2 2005 v3 2008 v4 2011 v5 2015 V6 2018 v7 202 1 v8 UK Consultation Global Open Collaboration UK Initiatives Global Open Consultation 2000 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 Core SFIA framework SFIA eco-system Ancestors
  70. 70. Putting the community first Board Operations Responsible for: - running the Foundation - developing the SFIA ecosystem Council Global advisory group Design Authority Board Responsible for framework integrity Accredited Consultants Accredited Partners Users A global not-for-profit Foundation • To develop, maintain and support the global skills and competency framework

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