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SOCIAL MEDIA MARKETING

     THE NEW WORLD

       ŞEYMA ÜSTÜN

      EGE UNIVERSITY
           2012
Objectives
Explain The Social Media
Define The Social Media Tools and Its Efects on
People
Analyzing The Social Media Planning
Mavi Jeans
WHAT IS THE SOCIAL MEDIA


 Social media includes web-based and mobile
 technologies used to turn communication into
 interactive dialogue between organizations,
 communities, and individuals.
WHAT IS THE SOCIAL MEDIA
 Social media technologies take on many
 different forms:
6 DIFFERENT TYPES OF SOCIAL
MEDIA
 Collaborative projects
 Blogs and microblogs
 Content communities
 Social networking sites
 Virtual game worlds
 And virtual social worlds
CLASSIFICATION




                 Table 1.1
DICTIONARIES
DICTIONARIES
BLOGGING
 Expansion
 Be a brand
 Create your job
 Make money
      Sell Essays and Products
BLOGGING
FACEBOOK
 Active World wide users: 500,000,000+
 Pieces of content shared per month:
  45,000,000,000
 Local businesses with active Fb. pages:
  1,500,000
 Creating more than 5,300,000,000 fans
FACEBOOK
Ways of increasing loyalty of fans:
 100-200 character shares
 Upload Photo Album %180
          A Photo %120
         A Video %100
 Send regular wall posts
 Ask questions to fans- Burger King Sauce
 Share prorogative contents- Mavi Adriana Lima Fb
  Premiere
 Give presents- Ince Topuk
 Use special days- Mothers Day
 Localize your group- choosing country and language
1 Bill. IS THE REAL WORTH OF
INSTAGRAM?
TWITTER
 Registered users: 156,000,000+
 Monthly updates: 5,400,000,000
 %31 of users follow a brand
 Monthly brand recommendations: 7,800,000+
LINKEDIN
 Professional
 Groups And Discussions
 Chance of Career
 Headcounter
 List Professional Relations
YOUTUBE
 Uploading 48hrs. video a minute
 Watching today’s uploaded videos
  takes 8 years
 Shows 3 Bill.+ a day
 800 mill. people visit a month
 500 tweets in a minute incluedes YouTube videos
YOUTUBE
 Being Famous


 Sell Your Products


 Viral Marketing
GOOGLE
GOOGLE
 Most searched web site
 Google+
GOOGLE+
PINTEREST
PINTEREST
PINTEREST
DIGG
PLACES
 Check-in means: « Individual Branding»
 The most popular check-in place is Istanbul
 Ataturk Airport
FOURSQUARE
 Every Check-in +1 Points
 Incentive of trip
 Location based Ads.
JIMMY CHOO
PROS AND CONS
 Increased brand awareness
 More positive brand sentiment
 Increased sales
 More likes
 More followers


 Easy to imitate
 Open comments
 Fraud of opinion etc.
 Damage the image
SOCIAL MEDIA MARKETING
PLAN
 PEOPLE: Who are you trying to engage?
 OBJECTIVES: What are you trying to achieve?
 STRATEGIES: What will it look like when you’re
  done?
 TECHNOLOGY- TACTICS: What are the tools
  you plan to use?
PROCESS OF PLANNING
 Strategic Planning
 Content Production
 Relationships
                                    REACH
 Monitoring



                       ADEQUACY                INFLUENCE




                                  ENGAGEMENT
WHAT THE SM PROVIDES?
 FAMILIARNESS
 IMAGE
 LOYALTY
MANAGEMENT ROLES
 TACTICS = STRATEGY
 Integrated Marketing
 Big Idea Vıdeos
 Fan Engagement
 Use Latest Tools
 Evaluating Competiton
 Creative Brain
VIRAL MARKETING
 The way of marketing with videos.
 Batesmotelpro did it with renault, gittigidiyor.com
  and prozac.
 The aim is the reaching the customer with fastest
  way.
STRATEGY AND TACTICS
 Establish Goals
 Listen
 Build
 Engage
       - Participate
       - Timeliness and Frequency
       - Transparency
       - Connect
       - Relevance
       - Never SPAM!
 Measurement
STRATEGY AND TACTICS
 Customer Service
 Feedback
 Promotion and Contests
 News and Company Updates
 Internal Collaboration
WAYS TO MAKE MONEY
 Selling


 Subscription


 Advertising
MEASUREMENT
You can measure:
 Reach
 Frequency and Traffic
 Influence
 Conversations and Transactions
 Sustainability
 Sentiment
MEASUREMENT
With tools like:
 Twittermeter
 InsideFacebook
 Quantcast
 Alexa
 GoogleAnalytics
 ‘Realize that the social media succes equation
 isn’t big moves on the chess board, it’s little
 moves made every day eventually add up to a
 major shift’

                                       Jay Baer
                        Social Media Speaker, Author, and
Coach
Social Media In Marketing

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Social Media In Marketing

  • 1. SOCIAL MEDIA MARKETING THE NEW WORLD ŞEYMA ÜSTÜN EGE UNIVERSITY 2012
  • 2. Objectives Explain The Social Media Define The Social Media Tools and Its Efects on People Analyzing The Social Media Planning Mavi Jeans
  • 3. WHAT IS THE SOCIAL MEDIA  Social media includes web-based and mobile technologies used to turn communication into interactive dialogue between organizations, communities, and individuals.
  • 4. WHAT IS THE SOCIAL MEDIA
  • 5.  Social media technologies take on many different forms:
  • 6. 6 DIFFERENT TYPES OF SOCIAL MEDIA  Collaborative projects  Blogs and microblogs  Content communities  Social networking sites  Virtual game worlds  And virtual social worlds
  • 7. CLASSIFICATION Table 1.1
  • 8.
  • 11. BLOGGING  Expansion  Be a brand  Create your job  Make money Sell Essays and Products
  • 13. FACEBOOK  Active World wide users: 500,000,000+  Pieces of content shared per month: 45,000,000,000  Local businesses with active Fb. pages: 1,500,000  Creating more than 5,300,000,000 fans
  • 14. FACEBOOK Ways of increasing loyalty of fans:  100-200 character shares  Upload Photo Album %180 A Photo %120 A Video %100  Send regular wall posts  Ask questions to fans- Burger King Sauce  Share prorogative contents- Mavi Adriana Lima Fb Premiere  Give presents- Ince Topuk  Use special days- Mothers Day  Localize your group- choosing country and language
  • 15. 1 Bill. IS THE REAL WORTH OF INSTAGRAM?
  • 16. TWITTER  Registered users: 156,000,000+  Monthly updates: 5,400,000,000  %31 of users follow a brand  Monthly brand recommendations: 7,800,000+
  • 17. LINKEDIN  Professional  Groups And Discussions  Chance of Career  Headcounter  List Professional Relations
  • 18. YOUTUBE  Uploading 48hrs. video a minute  Watching today’s uploaded videos takes 8 years  Shows 3 Bill.+ a day  800 mill. people visit a month  500 tweets in a minute incluedes YouTube videos
  • 19. YOUTUBE  Being Famous  Sell Your Products  Viral Marketing
  • 21. GOOGLE  Most searched web site  Google+
  • 26. DIGG
  • 27. PLACES  Check-in means: « Individual Branding»  The most popular check-in place is Istanbul Ataturk Airport
  • 28. FOURSQUARE  Every Check-in +1 Points  Incentive of trip  Location based Ads.
  • 30. PROS AND CONS  Increased brand awareness  More positive brand sentiment  Increased sales  More likes  More followers  Easy to imitate  Open comments  Fraud of opinion etc.  Damage the image
  • 31.
  • 32. SOCIAL MEDIA MARKETING PLAN  PEOPLE: Who are you trying to engage?  OBJECTIVES: What are you trying to achieve?  STRATEGIES: What will it look like when you’re done?  TECHNOLOGY- TACTICS: What are the tools you plan to use?
  • 33. PROCESS OF PLANNING  Strategic Planning  Content Production  Relationships REACH  Monitoring ADEQUACY INFLUENCE ENGAGEMENT
  • 34. WHAT THE SM PROVIDES?  FAMILIARNESS  IMAGE  LOYALTY
  • 35. MANAGEMENT ROLES  TACTICS = STRATEGY  Integrated Marketing  Big Idea Vıdeos  Fan Engagement  Use Latest Tools  Evaluating Competiton  Creative Brain
  • 36. VIRAL MARKETING  The way of marketing with videos.  Batesmotelpro did it with renault, gittigidiyor.com and prozac.  The aim is the reaching the customer with fastest way.
  • 37. STRATEGY AND TACTICS  Establish Goals  Listen  Build  Engage - Participate - Timeliness and Frequency - Transparency - Connect - Relevance - Never SPAM!  Measurement
  • 38. STRATEGY AND TACTICS  Customer Service  Feedback  Promotion and Contests  News and Company Updates  Internal Collaboration
  • 39. WAYS TO MAKE MONEY  Selling  Subscription  Advertising
  • 40. MEASUREMENT You can measure:  Reach  Frequency and Traffic  Influence  Conversations and Transactions  Sustainability  Sentiment
  • 41. MEASUREMENT With tools like:  Twittermeter  InsideFacebook  Quantcast  Alexa  GoogleAnalytics
  • 42.  ‘Realize that the social media succes equation isn’t big moves on the chess board, it’s little moves made every day eventually add up to a major shift’ Jay Baer Social Media Speaker, Author, and Coach