1. Hotel Management as a Career
Hotel Management Rationale
Hotel management involves dealing with people throughout the day with guests and colleagues in
your own and other departments. The work culture involves good teamwork and leadership. Hotel
Management is primarily concerned with food and living space, the boarding and lodging needs of
the guests, and more importantly their comfort, at all times. Broadly speaking, there are four core
operational areas in a hotel. The same has been presented along with minor departments like
Human Resources, Finance, Sales & Marketing and Admin in a pictorial format as under:
Hotel Management as a Career
Here are the top reasons why you should choose Hotel Management as a Career:
Large and Fast Growing Industry
A Unique and Exciting Working Environment
Numerous Entry Level Job Opportunities
Opportunities for Part Time and Temporary Employment
Career Diversity and Advancement
Good Growth Potential
Opportunities are available for you to put your ideas into action, allowing you to be creative
and innovative.
Opportunities to meet and deal with people from all over the world
Competitive Pay and Benefits
Travel and Stay in Free and Discounted Rooms
Job Relocation
2. Personal Traits for Success
An interest in food and changing styles
A friendly and outgoing disposition
Good communication and interaction skills
Good organizing abilities and eye for detail
Pleasant and cheerful personality
Ambitious, creative and have the passion to work in an industry which constantly generates
new ideas
Hard work
Dedication
Sincerity
Empathy and many more
Competencies for Operations Department
An energetic and cheerful personality
Good Communication Skills
Good command over English Ability to communicate effectively, both verbally and in writing,
to an array of diverse internal and external clients
Knowledge of foreign language(s)
Excellent problem-solving skills
High level of accuracy
Strong ability to grow and learn
Multitasking
Quick on Feet
Eye for Detail
Proactive
Professional appearance and cooperative approach
Friendly and approachable attitude with professionals and guests
Good know-how of various equipments
Inclination towards Food and Beverages
Ability to establish, maintain and enforce consistently high performance standards Skill sets
3. Competencies for Food Production Department
Good knowledge of food and constant update of trends in national and international
cuisines
Interest in cooking, as the work hours are long
Ability to have a good focus on quality, production, sanitation and food cost controls
Career Options after completing a Hotel Management Course
After attaining a degree/diploma in Hotel Management, you will find that the service industry is
teeming with Career Options. All you have to do is find one that works best for you. Here are some
which you can consider after graduating:
Entrepreneurship in any of the above mentioned avenues.
Your Next Career Move
After spending a few years in the Hotel Industry/ Hospitality you will become an Ace and shall gain
or improve on the following qualities/competencies/areas:
Committed To Excel and Consistent in delivery results
Demonstrate fair and decisive leadership skills
Excellent communicator
Will have a great respected in the industry
Exemplary business track record
Organized , Empathic and approachable
Good Interpersonal Skills
Enthusiastic, Innovative and creative
Strong attention to detail
Will Manage by example
4. Focus on developing employees' careers and maximising potential
Willing to impart knowledge to employees
Organising staff surveys and acting on them
Upon gaining or improving upon the competencies or qualities as mentioned in the previous slide ,
you will be in a position to decide on your next career move from hotels to a different industry. Here
are a few examples of positions for which you could apply:
Personnel Manager/ HR Manager or an authoritative position
Administration Head
Faculty in a College/University teaching Hospitality
Principal or Head of Department of a School/College
Can become a Food Critic
Opening your own Hotel or Restaurants or a Food Chain or a Travel Agency
Private Catering Business
Travel Guide
Open up a Health Club
Event Planner or Event Manager
About the Author
The author of this article, Mr Bhaskar Sen is an eminent human resource management
professional having a vast experience in hospitality & education sector. He is currently
associated with a top notch New Delhi, India based Educational organization as a VP-Human
Resources. He can be reached at sen.bhas@yahoo.com