2. Registration
ā¢ Technopreneur/TechnoUser Using Registration
Card thru SMS
ā¢ Technopreneur/TechnoUser Using Registration
Card via Web
ā¢ TechnoUser Registration thru iREG
ā¢ TechnoUser Registration thru RAP
3. How To Register
Technopreneur/TechnoUser Using Registration Card thru SMS
Step 1
ā¢ LX REG <LXID#> <SAC> <Birth Date> <Telco> <Full Name>
Ex. LX REG 5401234567 1601234567 12-01-1970 GLOBE Juan dela Cruz
Step 2
ā¢ LX CHGADDR <LXID#> <PIK#> <Complete Address>
Ex. LX CHGADDR 5401234567 123456 1906 Galleria Corp Center Ortigas
4. How To Register contād.
Technopreneur/TechnoUser Using Registration Card via
Web
ā¢ Log on to www.loadxtreme.ph
ā¢ Click on the No Account? click here
ā¢ Fill out the information box
ā¢ Click āSubmitā
ā¢ āSuccessfully Created Your Accountā then copy your PIK
9. How to Register contād.
TechnoUser Registration thru iREG
ā¢ For Technopreneur with 54 series ID number
ā¢ Thru SMS ONLY
LX iREG Technopreneur ID#/PIK#/TechnoUser Cellphone#/Telco/Full
Name/Birth Date/Address
Ex. LX iREG 5401237456/123456/09153135252/SMART/Juan dela Cruz/12-15-
1970/1906 Galleria Corp. Center Ortigas
10. How To Register contād.
TechnoUser Registration thru RAP
ā¢ For TechnoUser Only
ā¢ Thru SMS ONLY
LX RAP TechnoUser ID#/PIK#/TechnoUser Cellphone #/Telco/Full
Name/Birth Date/Address
Ex. LX RAP 6123456789/123456/09151234567/GLOBE/Juan dela Cruz/12-25-1970/1906
Galleria Corp. Center Ortigas
12. How LoadXtreme Works
ā¢ Using Your Mobile Phone
To: 09215500078
LX: Customer
09285558888
successfully loaded
with S30X. Trans.
Ref. No. 123456.
Bal.: 580.00
LX LOAD
5812345678
112233
S30X
09285558888
1 New Message from
LoadXtreme
ļ¼ Account ID is Valid
ļ¼ PIK is Valid
ļ¼ LoadWallet Balance is
sufficient
LOADED!
From: LoadXtreme
Your ID Number
and PIK
Send to Your
Assigned Gateway
Customer Mobile
Phone Number
Product Code
13. How LoadXtreme Works
ā¢ Online Loading (www.loadxtreme.ph)
5812345678 āāāāāā
ID Number
Your PIK (Personal
Identification Key
09285558888
14. Outstanding Features
ā¢ Real time web reports
ā¢ Cellphone ACL
ā¢ Host IP ACL
ā¢ List TechnoUsers
ā¢ GRO Earnings
ā¢ etc...
15. Basic SMS Commands
To Change PIK
ā¢ LX CHGPIK <LXID#> <PIK#> <New PIK#>
LX CHGPIK 5401234567 123456 456789
ā¢ Go to www.loadxtreme.ph
To Change Cellphone
ā¢ LX NEWCEL <LXID#> <PIK#> <New CP#>
LX NEWCEL 5401234567 123456 09201234567
16. Basic SMS Commands contād.
To Check Balance
ā¢ LX BAL <LXID#> <PIK#>
LX BAL 5401234567 123456
To Change Address
ā¢ LX CHGADDR <LXID#> <PIK#> <Complete Address>
Ex. LX CHGADDR 5401234567 123456 Unit 1906 Galleria Corp. Center
Ortigas
17. Basic SMS Commands contād.
To Transfer Loadwallet
ā¢ LX TRANSFER <TECHNOPRENEUR ID> <PIK#> <LXLOAD> <Amount>
<TechnoUser ID#> <Technouser Cellphone #>
Ex: LX TRANSFER 5431234567 123456 LXLOAD 500 6234567890 0915789100
20. How to Replenish LoadWallet
ā¢ Bank Deposits (Same-day crediting)
ā No Inter-branch Deposit Charge nationwide
except for Metrobank.
21. How to Replenish LoadWallet
ā¢ Reload LoadXtreme via SMS Auto-Debit (Same-Day)
ā Enroll your CA/SA
ā Send SMS Request
ā Your enrolled account
will be debited automatically
ā¢ LX BDODEBIT LX ID#/PIK#/Amount to debit
Ex. LX BDODEBIT/5401234567/123456/4000
22. How to Replenish LoadWallet
ā¢ Bills Payment ā Same-Banking-Day Credit
ā ATM, OTC, Auto-Debit and Internet
ā¢
23. Smart Money and G-Cash
ā¢ Same-Day crediting
ā¢ 1% Pass-on Service Fee
24. Basic SMS Commands
ā¢ Reload Command
LX RELOAD LXID#/PIK# /Amount Deposited/Bank/Branch/Account#/
Date/Time
9am to 12nn----2-4pm
12:01 to 7pm---8-10pm
7:01 onwards---11am onwards the next day
25. Loadwallet Replenishment
Delays
ā¢ Lack of LX RELOAD notification command
ā¢ Multiple individual claims
ā¢ Incomplete or erroneous information
ā¢ Insufficient amount
26. LoadXtremeĀ® System Behavior
ā¢ 3-error trapping rule
ā¢ Telco warning notification
ā LX: Warning. No confirmation from TELCO for G50X to
09152504888 on 09/17/2008 10:15:05. Pls verify receipt
of load w/ customer. LOAD restored:74.40
ā¢ 30-minutes stale request feature
ā LX: LOAD command for 09222649222 sent on 09/16/2008
18:18:18 ignored as it was rcvd on 09/16/2008 18:48:34
due to telco congestion. Your Balance is 525.75
28. Common Problems
ā¢ Loading delays.
ā Telco congestion.
ā Telco OTA system unavailability or under maintenance.
ā¢ Customer ānon-receiptā of otherwise successful loading
ā Check customer number
ā Have customers check their message Inbox
ā Have customer check their balance
ā Have customers restart their cellphones
ā Check the product code used ( G100, G100x, SBRO100)
29. Common Problems contād.
ā¢ Invalid product code and invalid cellphone reply
- S3Ox, SBR0100, O91675858OO
ā¢ No reply from system
- LXLOAD
- LX LAOD
- LX RELAOD
30. How to Reach Customer Service
ā¢ Textcare -09212122191,09236036631,09278538041
Format: UID# <space> <Message>
ā¢ Ticket Support System
ā¢ Landline- (02) 311-3000