Downloaded 36 times
Uploaded by2600Hz
2600Hz - Billing Data with Kazoo
The document discusses various billing methods for resellers and SaaS/IaaS clients, highlighting four primary methods to obtain billing data: reseller reporting, CDR API, AMQP queue, and webhooks. It emphasizes that hosted resellers should use monthly billing and warns against utilizing webhooks due to their unreliability. Additionally, it provides insights on what Kazoo can and cannot handle concerning billing and includes proposals for improving billing processes for telecommunication services.
More Related Content
Similar to 2600Hz - Billing Data with Kazoo
![5G Explained! A High Level Overview [Introduction]](https://cdn.slidesharecdn.com/ss_thumbnails/5gexplainedahighleveloverview-260119165306-cc137a3e-thumbnail.jpg?width=640&height=640&fit=bounds)
2600Hz - Billing Data with Kazoo
- 1. PRESENTED BY: Billing Datawith Kazoo Aaron Gunn
- 2.
- 3. @kazoocon Fishing for customersis hard work
- 4. @kazoocon It’s important toget compensated
- 5. @kazoocon So You CanRetire Someday
- 6. @kazoocon Billing Topics • BillingConcepts • 4 Ways to Get Billing Data – #1: Reseller Reporting – #2: CDR APIs – #3: AMQP Message Queue – #4: Webhooks • Do’s & Don’ts • SaaS vs. Infrastructure
- 7.
- 8. @kazoocon Billing Overview Billing isa catch all word for a wide variety of technical, accounting, and billing functions. Technical • Count devices, users, etc. • Service Docs • MODB • Credit Storage • Access Control Accounting • Transaction Ledger • Costs/Prices (Rating) • Periodic Charges • Inventory • Legal • Discounts • Product Policies Billing • Invoicing • Ordering • Billing History • Customer Service • Refunds • Payment Policies • Deposits
- 9. @kazoocon What Does KazooHandle? • Functional limits/credits. – Absolute vs. periodic – Access to functionality • Rating (what things cost) • Call Records (CDRs) • Counting of items • Present Data to your billing system
- 10. @kazoocon What Doesn’t KazooHandle • Customer Billing – Invoicing – Refunds – Customer Service – Billing History • LCR • Accounting/Legal – You are liable for correctly billing your customer
- 11. @kazoocon Billing For SaaSClients
- 12. @kazoocon What We’re Solving •Resellers typically already re-bill products from vendors (Microsoft, Cisco, etc.) w/ markup • Challenge with telecom is doing this monthly • We provide tools to get you the raw data of what YOU, as the reseller, have been charged • You can take these costs and re-bill them anyway you wish
- 13. @kazoocon Method #1: ResellerReporting Best for: Hosted Resellers up to 100 customers who use an external billing service like Freshbooks. Billing Frequency: Once/month Pros • Everything You Need In One Report • Single bill to customer • Simple Cons • Hosted Only • No Automation • Doesn’t Scale
- 14.
- 15. @kazoocon Billing with ResellerReporting • Export data • Input into billing system however you choose • Repeat Monthly • Must still bill for monthly services. • Great for Freshbooks, telecom accountant firms.
- 16. @kazoocon Billing for SaaSOR IaaS Clients
- 17. @kazoocon Method #2: CDRAPI Best for: SaaS Customers who want to automate. Billing Frequency: Once/month Pros • Rich Call Information • Approved Method • Available on Hosted or Dedicated Cons • Not a real time solution • Expensive on large deployments (100+ customers)
- 18. @kazoocon Using the API •Set up your API key. • curl -v -H "Accept: application/octet- stream" http://api.2600hz.com:8000/v1/acco unts/YOUR_ACCOUNT_ID/cdrs?auth_token=Y OUR_AUTH_TOKEN • Get Payload/CSV
- 19.
- 20. @kazoocon Integrating into yourBilling Platform • Set up API key • Set up Pulling script • Pull monthly to your billing system • API Access can also be used to pull counts of devices, users, etc.
- 21.
- 22. @kazoocon What We’re Solving •Service Providers with their own billing system • Want to integrate billing data as it occurs. • Kazoo provides real time CDRs for your billing system
- 23. @kazoocon Method #3: AMQPQueue Best for: IaaS Clients doing real-time billing. Billing Frequency: Real Time Pros • Approved method • Low system load • Scales very well • Reliable Delivery Cons • More work than API • Need a real-time billing platform • You are responsible for redundancy
- 24.
- 25.
- 26. @kazoocon How Does AMQPWork • Message Attributes (Meta Data) • Message Acknowledgements • uses TCP for reliable delivery
- 27. @kazoocon Integrating into yourBilling Platform • Set up an exchange for hangup messages • Set up a queue • Receive a payload • Parse the payload
- 28.
- 29. @kazoocon Method #4: Webhooks Bestfor: No one Billing Frequency: Just don’t do this! Pros • Easy to set up Cons • Billing Events Can be lost • Unsupported by 2600hz • Doesn’t Scale At All
- 30. @kazoocon What Is WebhooksGood For? • Triggering On-Demand Experiences • Integrating with Web Services • Feeding Events back into the system with Pivot
- 31. @kazoocon Summary of Methods MonthlyReal-Time Hosted Infrastructure Reseller Reporting OR APIs AMQP Not available on SaaS, but talk to us if you need this
- 32. @kazoocon Summary • Hosted resellersshould really only be billing by month. • Don’t use webhooks for billing. • If Infrastructure client, use AMQP
- 33.
- 34. @kazoocon What’s Left? • Functionallimits/credits. – Absolute vs. periodic – Access to functionality • Rating (what calls cost) • Call Records (CDRs) • Counting of items • Present Data to your billing system
- 35.
- 36. @kazoocon Door’s Open onBilling • Community
- 37.
- 38.
- 39.
- 40.
- 41. @kazoocon Two More Concepts ServiceDocs - Bookkeepers (count things) - Plan Parameters (assign costs) MODB - Monthly Limits
- 42.
- 43.
- 44.
- 45. @kazoocon Billing Data: What’sAvailable? • Count of current items on account – Numbers, devices, users • Call Records (CDRS) – Call time, Carrier, Call info