This document discusses potential technology tools for the University of Wisconsin-Milwaukee to invest in, including desktop capturing software, virtual learning environments, virtual desktop infrastructure, web conferencing software, and customer relationship management systems. Specifically, it outlines Camtasia Relay for desktop capturing, Desire2Learn for an online student lounge, XenDesktop for virtual desktops, GoToMeeting for web conferencing, and SugarCRM for CRM. Cost estimates are provided for each option.

1. University of Wisconsin-Milwaukee
Tech Tools to Invest In
Jim Schultz, Systems Administrator

2. Tech
Investments
- Desktop Capturing (Camtasia Relay) (Demo)
- Student Lounge (Desire2Learn)
- Virtual Desktops (XenDesktop)
- Web Conferencing (GoToMeeting) (Demo)
- CRM (SugarCRM)

3. Desktop Capturing
- Camtasia Relay
- Record Desktop and send instant video to
anyone. Great for “How To” videos and
asynchronous presentations
- Investment Cost: $$

4. Camtasia Relay

5. Camtasia Relay
 Example: http://relay.uwm.edu

6. Student Lounge
- Desire2Learn, Blackboard, Moodle
- Allow for students to talk online about their
course experience, share advice, etc.
- Investment Cost: $

7. Desire2Learn

8. Virtual
Desktops
- VDI (Virtual Desktop Infrastructure)
- Citrix XenDesktop, Vmware View
- Allows students to access paid software for
free, from anywhere, and on any device
- Investment Cost: $$$

9. XenDesktop

10. Web
Conferencing
- GoToMeeting
- Meet with online students
- Use audio, video, and share desktop
- Record sessions for later viewing
- Meet 1-on-1 or small groups
- Investment Cost: $

11. GoToMeeting

12. GoToMeeting
 Example: http://GoToMeeting.com

13. CRM
- Constituent Relationship Management
- SugarCRM, Talisma, Intelliworks
- Track students through academic programs
- Centralize student information
- Easily share information between advisors
and administrative staff
- Investment Cost: $$

14. SugarCRM