The document discusses potential technology tools and investments for a university. It outlines several options for desktop capturing, file storage, student collaboration spaces, surveys, virtual desktops, video streaming, web conferencing, and customer relationship management. For each category, 1-2 example products are described along with potential use cases and estimated cost. The goal is to evaluate which tools would be most useful for the university to adopt.

1. University of Wisconsin-Milwaukee
Tech Tools to Invest In
Jim Schultz, Systems Administrator

2. Tech
Investments
- Desktop Capturing (Camtasia Relay) (Demo)
- Storage (Xythos)
- Student Lounge (Desire2Learn)
- Survey Tools (Qualtrics) (Demo)
- Virtual Desktops (XenDesktop)
- Video Streaming (MediaFly/BitGravity)
- Web Conferencing (GoToMeeting) (Demo)
- CRM (SugarCRM)

3. Desktop Capturing
- Camtasia Relay
- Record Desktop and send instant video to
anyone. Great for “How To” videos and
asynchronous presentations
- Investment Cost: $$

4. Camtasia Relay

5. Camtasia Relay
 Example: http://relay.uwm.edu

6. File Storage
- Xythos, Box.net
- Record Desktop and send instant video to
anyone. Great for “How To” videos and
asynchronous presentations
- Investment Cost: $$$

7. File Storage

8. Student Lounge
- Desire2Learn, Blackboard, Moodle
- Allow for students to talk online about their
course experience, share advice, etc.
- Investment Cost: $

9. Desire2Learn

10. Survey Tool
- Qualtrics
- Use to create event RSVPs, send surveys
to students, coordinate meetings, collect
important data
- Investment Cost $$

11. Qualtrics

12. Qualtrics
 Example: http://uwm.edu/survey

13. Virtual
Desktops
- VDI (Virtual Desktop Infrastructure)
- Citrix XenDesktop, Vmware View
- Allows students to access paid software for
free, from anywhere, and on any device
- Investment Cost: $$$

14. XenDesktop

15. Video Streaming
- Stream Video and Media
- To Web, Mobile, and any Device
- MediaFly & Bitgravity
- BitGravity: Used to stream events live in
HD to our students around the world
- MediaFly: Used to archive and deliver
video
- Investment Cost: $$$

16. BitGravity

17. BitGravity

18. MediaFly

19. MediaFly

20. Web
Conferencing
- GoToMeeting
- Meet with online students
- Use audio, video, and share desktop
- Record sessions for later viewing
- Meet 1-on-1 or small groups
- Investment Cost: $

21. GoToMeeting

22. GoToMeeting
 Example: http://GoToMeeting.com

23. CRM
- Constituent Relationship Management
- SugarCRM, Talisma, Intelliworks
- Track students through academic programs
- Centralize student information
- Easily share information between advisors
and administrative staff
- Investment Cost: $$

24. SugarCRM