skills needed for managers in healthcare industries

1. Introduction to Healthcare
Management

2. Definition of Management
The process of getting things done
through and with people.

3. Management Functions
 Planning.
 Organizing.
 Directing.
 Decision Making.
 Staffing.
 Controlling.

4. Brief History
 The word Hospital comes from the Greek word
Hospitium.
 Establishing hospitals in the old Europe was
related to religion.
 the oldest hospital in the world is still in
existence in Paris established around 600 A.D.
 Hospitals in Islamic period.

5. Hospital Organization
 Organizational Chart.
 Pyramid Organization.
 Dual management of hospitals.

6. Titles used in Hospitals
 Chief of staff.
 Chief of service.
 Chairman of department.
 Administrator.
 Medical Director.

7. How big is the hospital business?
 Hospital industry, over 7,015 hospitals
in the US, 1.38 m. beds.
 In KSA 174 hospitals, about 28,000
beds.
 Health Policies and reforms.

8. What kind of care does the hospital
industry provide?
 Psychiatric.
 Long term general.
 Short term (including other specialty
community hospitals )

9. Management By Objectives (MBO)
 Management by objectives or results
management is a process of planning,
motivating and controlling in which the
resources of the organization are focused on
achieving the key objectives stated in the
organization’s overall goals.

10. Advantages of MBO
 Organizational planning is more readily achieved;
long range plans become actualized through
highly coordinated derived goals.
 Communication is facilitated throughout the
organization.
 Performance is monitored as an aspect of control
where individual performance is assessed.

11. MBO Advantages (Cont.)
 Motivation is enhanced because of routine
involvement of key participants.
 The authority responsibility patterns are
reinforced.
 Training needs are identified and
anticipated; the opportunity for individual
development is provided.

12. MBO Cycle
 Planning phase.
 Performance review phase.
 Feed back face leading to a new planning
phase.

13. MBO Plan
 Overall objectives.
 Derived goals.
 Key participants.
 Work flow factors.
 Anticipated constraints.
 Workers involved.
 Training needs.
 Methods and standards for control.