This document discusses obtaining fierce conversations through effective interpersonal communication. It defines a fierce conversation as one that is intense, strong, powerful, passionate, and eager. The goal is to have genuine, authentic discussions where all parties deal openly with reality. Barriers to communication like noise pollution and a lack of understanding other perspectives must be overcome. Strategies include active listening, maintaining an open mind, avoiding distractions, and focusing on understanding rather than judging. Regular practice and studying communication principles from the Bible can help fuel productive fierce conversations.
2. Communication Where Humanness Happens
• Communication is the
continuous, complex,
collaborative process of verbal
and nonverbal meaning making.
(Stewart, 2012)
• Communication derives from the
root word “commune” sharing
information and connecting with
others. (Peterson, 2007)
• The spiritually minded believe
you can also commune with
God. (Peterson, 2007)
4. Overarching Goal Obtaining a Fierce Conversation
• Not to operate in anger or
hostility;
Being genuinely present
Authentic in as many as possible
of the conversations you
experience (Stewart, 2012)
• “The goal of an intense
conversation is to get reality on
the table where you can deal
with it”(McVey, 2010)
• A recent study shows that most
students engineer responses to
please the teacher without
conversation or collaboration.
They are just wanting to get the
right answer (Kipp-Newbold,
5. Obtaining a Fierce Conversation
For the word of
God is quick, and
powerful, and
sharper than any
two-edged sword,
piercing even to
the dividing
asunder of soul
and spirit, and of
the joints and
marrow, and is a
discerner of the
thoughts and
intents of the
6. Enlarging the conversation
Obtaining a Fierce Conversation
• Enlarging the
conversation is when we
conquer the
flaws/demons that can
hinder our personalities
from operating to its
fullest. This means we
are able to function with
different personalities
and are capable of
responding to people
who may think or
respond differently than
we do.
• I have concluded that
enlarging the
conversation has a lot to
7. The Four Temperament Model of
Human Behavior
• Passive/Peo
ple-oriented
• Steady, stable,
shy, specialists,
submissive
• Passive/
Task-
oriented
• Cautious,
competent, careful,
• Active/People
–oriented
• Inspiring,
influencing,
interested in people
• Active/ Task-
oriented
• Directing, driving,
demanding
D I
SC
(Carbonell,200
8. My Behavioral BlendI am expected to be an
S
This is me C/S
D I S C
Graph
D I S C
Graph
Uniquely You Profile
9. My DISC Tendencies
I AM
D - is direct to the point
I -
promoting, encour
aging, smiling happy
S - True Blue, Calm
Obedient, Compassion
ate, Generous, Loyal, S
weet, Merciful
C-
Conscientious, Thinker,
Inquisitive
I’M NOT
D -
demanding, opinionat
ed, controlling
I -
Popular, clowning, talk
ative
S - soft spoken , timid
C -
Perfectionists, Precise
10. Interpersonal Skills Test
• Can interpret
other people’s
words and
actions
• Few
misunderstandi
ngs
• See things from
other peoples
perspective
• Empathy
• Will adjust
yourself
according to
Interpersonal Communication
Skills
100%Insightful
11. Quenching The Fierce Conversation
Being Out Of Control
• Fear
• Not speaking out
• Not allowing time for
myself
• Only listening to people
• “Sucker”
(Carbonell, 2008)
12. Fueling The Fierce Conversation
Mature or In Control
• Education and
experience has a way
of strengthening my
personality
• Although considered
an introvert I can act
like and extrovert
• People no longer see
me as a nerd but a
knowledgeable
person.
(Carbonell,2008
)
13. • Not Having a Response To
Malevolent or Benevolent
lies
“Let her lie”
• Listening with the “Flat-Brain”
• Out of Control thoughts
• Not allowing the speaker to
talk
• Not studying the Bible
Potential barriers to interpersonal communication
14. Dealing with potential barriers to interpersonal
communication
• Play detective
• Restore truth
• Non judgmental
• Empathetic Listening
• Taking ownership of thoughts
and feelings
• Help the Talker give birth to
their conversation
• Transform my mind (Romans
12:1-2)
15. Noise Pollution
• My beliefs
• My Experiences
• Actual Noise
• Visual Distractions
16. Solution To External Noise
Pollution
Do
• Listen with understanding
• Be non judgmentally and
noncritical
• Have eye contact
• Face the person with an open
relaxed posture
• Acknowledge the talker by
Nodding head
Leaning forward
Making facial expressions
that match the talkers
feelings
Do Not
• Interrupt
• Fidget
• Tune out what
the other
person is
saying
( Burley-
17. Solutions To Internal Noise Pollution
• Listen to yourself (Burley-
Allen,1995)
Going Somewhere Cycle
Situation
Thought
Process
Behavior
Feelings
18. A Plan of Action Obtaining a Fierce
Conversation
• Search for Something to use; find areas of
common interest
• Take the initiative
• Work at listening
• Focus Your Attention on Ideas
• Make meaningful Notes
• Resist External Distractions
• Hold Rebuttal; Watch Out for Hot Buttons
• Keep an Open Mind: Ask Questions to
Clarify for Understanding
• Summarize
• Practice Regularly
• Analyze What Is Said Nonverbally
• Evaluate and Be Critical of Content, Not
the Speaker’s Delivery
Burley-Allen
,1995
19. A Plan of Action Obtaining a Fierce
Conversation
Study The Word
Of God And
Apply It To My
Conversation
Colossians 4:6
20. Bibliography
American Psychological Association. Publication manual of the american
psychological
association. Washington, D.C.: American Psychological Association.
Burley-Allen, M. (1995). Listening: the forgotten skill: A self-teaching guide. (2nd ed.).
New York: John Wiley & Sons, Inc.
Carbonell, M. (2008). How to solve the people puzzle: Understanding personality
patterns. Blue
Ridge, GA: Uniquely You Resources.
Kendrick, A. (Director). (2008). Fireproof [Motion Picture]. Albany, GA: Sony
Pictures.
21. Bibliography Continued
Kipp-Newbold, R. (2010). That's fierce! collaboration in the english classroom. English
Journal, 99(5), 74-78.
Retrieved from http://search.proquest.com/
McVey, S. (2010). Convoluted CONVERSATIONS. Veterinary Economics, 51(4), 22-
24,26.Retrieved from
http://search.proquest.com/
Petersen, J. C. (2007). Why don’t we listen better? Communicating and connecting in
relationships. Tigard, OR: Petersen
Publications.
Stewart, J. (Ed.). (2012). Bridges not walls: A book about interpersonal communication. (11th
ed.). Boston: McGraw Hill.
Editor's Notes
Hello,My name is Santosha Deen and this is my interpersonal communications project, HSER 508 Liberty University.My Interpersonal Communications Projects overarching goal is to communicate with a fierce conversation.In other words I want a real conversation without deception where people say what they mean.
First lets define what communication isCommunication; Where Humanness HappensAccording to Stewart, communication is the continuous, complex, collaborative process of verbal and nonverbal meaning making.Peterson says Communication derives from the root word “commune” sharing information and connecting with others.The spiritually-minded believe you can also commune with God.
My overarching goal is to obtain a fierce conversation. A fierce conversation is:Intense, strong, powerful, passionate, eager, robust conversation.
The overarching goal of obtaining a fierce conversation is not to operate in anger or hostility: but being genuinely present authentic in as many as possible of conversations you experience.McVey says“The goal of an intense conversation is to get reality on the table where you can deal with it.”A lack of genuine conversation was shown in a study, it shows that students respond to please the teacher without any conversation or collaboration. They just want to get the right answer.
The Word of God can be seen as a fierce conversation.Hebrews 4:12 says,For the Word of God is quick, and powerful, and sharpers than any two-edged sword, piercing even to the dividing asunder of soul and spirit, and of the joints and marrow, and is a discerner of the thoughts and intents of the heart.
Enlarging the conversation is when we conquer the flaws/demons that can hinder our personalities from operating to its fullest.This means we are able to function with different personalities and are capable of responding to people who may think or respond differently than we do.I have concluded that enlarging the conversation has a lot to do with self-control.
The Four Temperament Model of Human Behavior called DISC was used to obtain my behavioral blend.
The graphs on this slide show my behavioral blend.I am expected to be an S graph 1and This is me C/S graph 2
My DISC TendenciesI AmD- Direct to the pointI - promoting, encouraging, smiling, happyS- True Blue, Calm, Obedient, Generous, Loyal, Sweet, MercifulC- Conscientious, Thinker, InquisitiveI’M NotD – demanding, opinionated, controllingI – Popular, clowning, talkativeS – soft spoken, timidC – Perfectionists, Precise
On my interpersonal skills test I scored 100% and am insightful.I can interpret other peoples words and actionsI have few misunderstandings I can see things from other peoples perspectivesI am capable of showing empathyAnd am capable of adjusting myself according to what other people are thinking
My interpersonal skills maybe at 100% but if I am out of control my fierce conversation would be quenched by fear.Being out of control would cause me not to be able to speak out, allow time for myself, I would listen with no response and could become controlled by other people and look like a “sucker”
When my personality is mature and in control my overarching goal is fueled by my education and experience. My personality is much stronger because I am strengthened even though I am introverted I can act like an extrovert and people no longer see me as a nerd but an knowledgeable person.
Potential barriers to achieving interpersonal communicationNot having a response to malevolent and benevolent liesI have told a lie before and it was disastrous to the point, I don’t like lies. I ended up with a “let her lie” , God will take care of it, I don’t have time for it type of response. Listening with the Flat-Brain ending up with the Flat-Brain Tango while trying to get the truth out is also a barrier.Out of control thoughtsNot allowing the speaker to talk and finally Neglecting Bible Study can become a spiritual barrier to interpersonal communication
To Deal with potential barriers to interpersonal communicationPlay detective (Identify what is going on, What’s causing these people to lie)Restore truth to the relationship as much as possibleBe nonjudgmentalBe an empathetic listenerTaking ownership of thoughts and feelingsHelp the talker give birth to their conversationTransform my mind according to (Romans 12: 1-2)
A fierce conversation can be hindered by Noise PollutionThese are my beliefs, my experiences, actual noise and visual distractions.
External noise pollution can be solved byDoListen with understanding Be non judgmentally and noncriticalHave eye contactFace the person with an open relaxed postureAcknowledge the talker by Nodding head Leaning forward Making facial expressions that match the talkers feelingsDo NotInterruptFidgetTune out what the other person is saying
Burley Allen's, Listen to yourself, is a good way to solve internal noise pollutionThe going somewhere cycle in the text will help me deal with others more assertively. The cycle evaluates situations, thought process, behavior and feelings.Burley Allen says“people don’t realize the power they have over their own behavior!By identifying nonproductive internal dialogue we can examine the belief that caused a particular process”
A Plan of Action for obtaining a fierce conversation: Search for Something to use; find areas of common interestTake the initiativeWork at listeningFocus Your Attention on IdeasMake meaningful NotesResist External DistractionsHold Rebuttal; Watch Out for Hot ButtonsKeep an Open Mind: Ask Questions to Clarify for UnderstandingSummarizePractice RegularlyAnalyze What Is Said NonverballyEvaluate and Be Critical of Content, Not the Speaker’s Delivery
The Previous Plan of Action will have me knowledgeable and skilled but studying the Word of God and applying it to my conversation will definitely help me achieve my overarching goal of a fierce conversation.I leave you with Colossians 4:6Let your conversations be always full of grace, seasoned with salt so you may know how to answer everyone.Thank You