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Interpersonal communication

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Interpersonal communication

  1. 1. INTERPERSONAL COMMUNICATION PROJECT Shandelier Boyd Smith Liberty University HSER 508 Spring 2012
  2. 2. INTERPERSONAL COMMUNICATION OUTLINE  Introduction  Define interpersonal communication  Identification of an overarching goal (OAG)  Definition of enlarging the conversation  Description of how my background and behavioral blend influence conversation (positively and negatively)  Defining potential barriers in my interpersonal context  How am I going to deal with each of my potential barriers  Identify and provide solutions to nose pollution both internal and external  Plan of action for my overarching goal 2
  3. 3. WHAT IS INTERPERSONAL COMMUNICATION? The type or kind of communication that happens when the people involved talk and listen in ways that maximize the presence of the personal (Stewart, 2012, p. 36). Note: When communication emphasizes the persons involved rather than just their roles or stereotypical characteristics, interpersonal communication is happening. In other words when communicators give and receive or talk and listen in ways that emphasize their uniqueness, unmeasureability, responsiveness, reflectiveness, and addressability then the 3 communication between them is interpersonal.
  4. 4. OVERARCHING MASTER GOAL It is difficult to understand others until we learn to listen effectively to ourselves (Burley- Allen, 1995, p.82). My overarching goal is to become more aware of my internal thought process which result in negative conflict, feelings of frustration, stress and unworthy of what God has for me.4
  5. 5. ENLARGING MY CONVERSATION There’s a direct link between the quality of your communication and the quality of your life (Stewart, 2009, p. 6). Mindful listening requires you to see, hear, and feel with your whole being (Stewart, 2009, p. 187). Empathetic listening requires three skill sets: focusing, encouraging and reflecting (Stewart, 2009, 193). 5
  6. 6. ENLARGING MY CONVERSATION CONT. According to Petersen (2007) our stomachs expand with overload of mixed emotions They press the heart into bricks in our chest, sending our relating abilities south. The upward expansion flattens our brains, forcing our thinking, hearing and seeing off kilter. When our brains are flat, we can’t hear, see, think or act sensibly. This causes our systems to get out of whack which affects how we communicate. (Petersen, 2007, p.23) 6
  7. 7. Positive Influences  Adjust wellBACKGROUND  Family values African – American  Family support Female  Wisdom Two-parent/working household  Intelligent Youngest of five children Educated /1st in family Independent Soft-spoken Negative Influences Determined  Discrimination Strong-willed  Not a team player Go-getter  Too risky  All over the place goal-wise 7
  8. 8. BEHAVIORAL BLEND  Specific personality pattern of the way I think, act and feel. According to Carbonell (2008), the model of human behavior are four basic types of temperament known as the Four Temperament Model of Human Behavior/ Four “DISC” Personality Types.D – active/task-oriented I – active/people-oriented S- passive/people-oriented C-passive/task-oriented 8
  9. 9. BEHAVIORAL BLEND CONT. My personality type is determined by two perspectives (1) my guarded behavior/ what’s expected of me and (2) the more casual and open part of me/ this is me. The Uniquely You assessment identified my behavioral blend as, “This is expected of me!” I “This is me!” C/I/S
  10. 10. DESCRIPTION OF BEHAVIORAL BLEND “This is expected of me!” - I “This is me!” - C/I/S Inspiring  Passive Influencing  Outgoing/ Reserved Humorous  Life of the party Open  Like to interact with people Short-sighted vision  I prefer peace and harmony Interested in people  I enjoy organized environments Inducing  Flexible Standing out in a crowd  Need to be more decisive and(Carbonell, 2008, p. 25 – 27) direct  (Carbonell, 2008, p. 191) 10
  11. 11. POSITIVE BEHAVIORAL BLEND INFLUENCES I tend to take the friendly & compliant perspective Strong personal skills Very warm on an individual basis Usually do what I am told I don’t like coloring outside the lines or cutting corners I enjoy open conversations and detailed discussions (Carbonell, 2008, p. 191 – 193) 11
  12. 12. NEGATIVE BEHAVIORAL BLEND INFLUENCES Overuse my analytical skills Lack of being commanding or demanding I think too much or too long about solving a problem I tend to be too quiet & humble that no one knows I am present Struggle with those who want immediate action or answers I turn people off with my opinions (Carbonell, 2008, p. 194 - 195 12
  13. 13. POTENTIAL BARRIERS Difficult or challenging conversations (Stewart, 2009, p. 95) Finding my sense of entitlement to speak up (Stewart, 2009, p. 222) Negative self-talk (Burley-Allen, 1995, p. 99) Disclosing myself to others (Stewart, 2012, p. 211) Fatigue (Burley-Allen, 1995, p. 64 – 65) Rescuing others (Burley-Allen, 1995, p. 113, 13
  14. 14. BARRIER SOLUTIONS Think clearly and honestly about who I am, by strengthening my foundation Recognize what matters most Change negative statement to a positive Be more willing to share myself with others Listen at level 2 or make notes (Burley- Allen, 1995, p. 65) Become aware of “OK” attitudes (Burley-Allen, 1995, p. 37) 14
  15. 15. NOISE POLLUTIONFactors that influence us to be distracted fromlistening effectively at level 1 (Burley- Allen,1995). Two types of noise pollution 1) Internal Noise 2) External Noise
  16. 16. NOISE POLLUTION CONT. Internal Noise Solutions Hearing what you want to  Not allowing past experiences hear dictate how I listen Biased Listening  Patience Emotional Listening  Positive Fatigue  Process information better (Burley- Allen, 1995) (Burley-Allen, 1995) 16
  17. 17. NOISE POLLUTION CONTINUED External Noise Solutions Loud traffic noises  Find a peaceful place inside Views of outside activity or  Go to a place where there are scenery less distractions Doing two or three things at  Focus on one thing at a time one time  Ask for understanding and Talker speaking too rapidly clarity (Burley-Allen, 1995) 17
  18. 18. PLAN OF ACTION  Take a vacation from classes so I can reflect on what I’ve learned from this course!  Listen with intent.  Paraphrase for clarity  Focus more on the other person18  Respect what others say is important to them  Manage time better
  19. 19. PLAN OF ACTION CONT. Acquiring a humble spirit Stand up for myself Improve my indecisiveness Begin to demand what’s rightfully mine Work on managing conflict Try not to be so intense 19
  20. 20. CONCLUSION… It’s easy to overlook oneself and point the finger at others. My main objective is to do a lot of soul searching, praying, fasting, whatever it takes to rid myself of the things that will hinder me from being effective to the Kingdom of God. I never imagined that this class would provoke me to dig deep within me to uncover some of those ugly things that I knew was there, but never knew how to approach. This course left me no other choice. Thank you! 20
  21. 21. REFERENCES Burley-Allen, M. (1995). Listening: The forgotten skill: A self-teaching guide. (2nd ed.). New York: John Wiley & Sons Carbonell, M. (2008). How to solve the people puzzle: Understanding personality patterns. Blue Ridge, GA: Uniquely You Resources. Carbonell, M. (2005). Uniquely You. Retrieved June 27, 2011 from Uniquely You. https://www.uniquelyyou.com Peterson, J.C. (2007). Why don’t we listen better? Communicating and connecting in relationships. Tigard, OR: Peterson Publications. Stewart, J. (2012). Bridges not walls: A book about interpersonal 21 communication. (11th ed.). Boston: McGraw Hill

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