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Flourish with Facebook: 3 ways to take
  your online presence from blah to
             brilliant

           Sandy K. Sidhu
         www.sandyksidhu.com
            @SandySidhu
Recap: So what is social media?




            www.sandyksidhu.com
Traditional Marketing              Social Media Marketing
Dominate the Market                Create a social media
                                   community within the market
Shout out loud!                    Listen, Observe, Provide Value
                                   and Engage
It’s all about ME, ME, ME          Us, Us, Us, WE!
Push your product or service       Pull people in with your
                                   message & story
Advertising                        Word of Mouth Marketing
Control and Dictate                Allow and Share
Nurture “Leads”                    Build and Nurture
                                   Relationships
Costly                             Less costly
                        www.sandyksidhu.com
Social Media is..
                                                        Less yelling




                                                        More engaging




 http://www.flickr.com/photos/tinfoilraccoon/
                                  www.sandyksidhu.com
Getting started

                  www.sandyksidhu.com
Create a Business Profile Page




                 www.sandyksidhu.com
Use Custom Tabs




                                    Use custom
                                    tabs to share
                                    offers and
                                    incentives with
                                    your potential
                                    fans

              www.sandyksidhu.com
Now that you have some ideas about creating a Facebook
page, how do you get people to ‘Like’ you? Let’s look at
growing your fanbase.




Grow your fanbase

                          www.sandyksidhu.com
• suggest your page to your
  friends
• send an email to your
  existing clients




                          www.sandyksidhu.com
Add the social icons everywhere!




                     www.sandyksidhu.com
Advertising
                                    Create ads targeted at
                                    your customer profile




              www.sandyksidhu.com
Give them a Reason to Join




           www.sandyksidhu.com
Engage with your fans

                www.sandyksidhu.com
Sharing on Facebook

  Ask questions

  Polls/surveys

  Share behind the scenes
   information

  Tips

  Offer exclusive deals/specials
                        www.sandyksidhu.com
Encourage Participation




  Get your fans to
  participate in
  contests, giveaways




                        www.sandyksidhu.com
More on “liking”

 Start conversations

 Share: goals, challenges, achievements

 Interesting content: videos, blogs, pictures, news
  articles, even jokes!

 Highlight members in your community


                     www.sandyksidhu.com
Interact




 www.sandyksidhu.com
Use Facebook Questions

• To poll and survey your community




                  www.sandyksidhu.com
Interact on Other Pages




Find other pages that are in line with your values and
brand

                         www.sandyksidhu.com
Join the conversation

 Listen to what others are
  saying

 Observe how others interact

 Join in



                        www.sandyksidhu.com
Interact as Your Page




Like content on
other pages

Leave comments


                   www.sandyksidhu.com
Share content from other pages




Share content from other pages on
your page


                      www.sandyksidhu.com
Facebook: In Summary
 Be interesting!

 Share

 Don’t just talk about your products and services

 Build a community around your ideas and products.




                         www.sandyksidhu.com
What works? Use Insights




                                      Pages allow
                                      you access to
                                      statistics and
                                      information
                                      about your fan
                                      base

                www.sandyksidhu.com
See what resonates and when!




            www.sandyksidhu.com
Bringing it all together:
      Consistent
       Engaging
        Present


         www.sandyksidhu.com
Consistent

TIP #1:
• Develop a content strategy and content
  calendar to help you stay consistent




                   www.sandyksidhu.com
Engaging
TIP #2:
• Curate content from your members (“What fuels your
   passion”) and then you can use this advice in a blog
   post and so on.




                        www.sandyksidhu.com
Be Present

TIP #3:
• Be there!
• Respond Promptly
• Ask a question and be the first to answer to
  get the conversation going



                    www.sandyksidhu.com
Your turn: Getting Started


 Develop a Social Media Strategy

 Break it down into phases

 Don’t try to do it all at once



                     www.sandyksidhu.com
Social Media Pit Falls
 Lack of purpose?

 Not writing for your target audience

 Social media is not as high a priority as other types
  of marketing

 Learning Curve: It’s not easy!

 Lack of Ownership

                        www.sandyksidhu.com
MARKETING

                      CAMPAIGNS


                                              PPC
SOCIAL
MEDIA
                                                                          SEO


                                           EMAIL MARKETING
                                                    www.sandyksidhu.com
 http://www.flickr.com/photos/horiavarlan/4273913228
http://www.flickr.com/photos/pabo76/186
                                          www.sandyksidhu.com
2652822/
A few last words
Social media is part of a marketing strategy and is not meant to
replace your existing marketing but rather work together.

You don’t need to be a part of every site.

Social media won’t fix your products. Meaning, if your product
isn’t so hot, well social media isn’t going to make it hotter.

People interact with people and not products. Be a human first.

Have fun! It is social media. And it’s okay to ask for help.


                             www.sandyksidhu.com
About Sandy:
Sandy has been assisting everyone from
CEOs, Senior Sales and Marketing leaders and
small business owners on how to integrate
social media into their marketing strategy
and use blogging, Facebook and Twitter to
grow their presence and connect with
customers and increase revenue.

She understands the changing landscape of
the web and can help organizations be an
integral part of this landscape.
Connect With Me:
sandy.sidhu@gmail.com
http://www.sandyksidhu.com/work-with-me/

                            www.sandyksidhu.com

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Flourish with Facebook: 3 ways to take your online presence from blah to brilliant

  • 1. Flourish with Facebook: 3 ways to take your online presence from blah to brilliant Sandy K. Sidhu www.sandyksidhu.com @SandySidhu
  • 2. Recap: So what is social media? www.sandyksidhu.com
  • 3. Traditional Marketing Social Media Marketing Dominate the Market Create a social media community within the market Shout out loud! Listen, Observe, Provide Value and Engage It’s all about ME, ME, ME Us, Us, Us, WE! Push your product or service Pull people in with your message & story Advertising Word of Mouth Marketing Control and Dictate Allow and Share Nurture “Leads” Build and Nurture Relationships Costly Less costly www.sandyksidhu.com
  • 4. Social Media is.. Less yelling More engaging http://www.flickr.com/photos/tinfoilraccoon/ www.sandyksidhu.com
  • 5. Getting started www.sandyksidhu.com
  • 6. Create a Business Profile Page www.sandyksidhu.com
  • 7. Use Custom Tabs Use custom tabs to share offers and incentives with your potential fans www.sandyksidhu.com
  • 8. Now that you have some ideas about creating a Facebook page, how do you get people to ‘Like’ you? Let’s look at growing your fanbase. Grow your fanbase www.sandyksidhu.com
  • 9. • suggest your page to your friends • send an email to your existing clients www.sandyksidhu.com
  • 10. Add the social icons everywhere! www.sandyksidhu.com
  • 11. Advertising Create ads targeted at your customer profile www.sandyksidhu.com
  • 12. Give them a Reason to Join www.sandyksidhu.com
  • 13. Engage with your fans www.sandyksidhu.com
  • 14. Sharing on Facebook  Ask questions  Polls/surveys  Share behind the scenes information  Tips  Offer exclusive deals/specials www.sandyksidhu.com
  • 15. Encourage Participation Get your fans to participate in contests, giveaways www.sandyksidhu.com
  • 16. More on “liking”  Start conversations  Share: goals, challenges, achievements  Interesting content: videos, blogs, pictures, news articles, even jokes!  Highlight members in your community www.sandyksidhu.com
  • 18. Use Facebook Questions • To poll and survey your community www.sandyksidhu.com
  • 19. Interact on Other Pages Find other pages that are in line with your values and brand www.sandyksidhu.com
  • 20. Join the conversation  Listen to what others are saying  Observe how others interact  Join in www.sandyksidhu.com
  • 21. Interact as Your Page Like content on other pages Leave comments www.sandyksidhu.com
  • 22. Share content from other pages Share content from other pages on your page www.sandyksidhu.com
  • 23. Facebook: In Summary  Be interesting!  Share  Don’t just talk about your products and services  Build a community around your ideas and products. www.sandyksidhu.com
  • 24. What works? Use Insights Pages allow you access to statistics and information about your fan base www.sandyksidhu.com
  • 25. See what resonates and when! www.sandyksidhu.com
  • 26. Bringing it all together: Consistent Engaging Present www.sandyksidhu.com
  • 27. Consistent TIP #1: • Develop a content strategy and content calendar to help you stay consistent www.sandyksidhu.com
  • 28. Engaging TIP #2: • Curate content from your members (“What fuels your passion”) and then you can use this advice in a blog post and so on. www.sandyksidhu.com
  • 29. Be Present TIP #3: • Be there! • Respond Promptly • Ask a question and be the first to answer to get the conversation going www.sandyksidhu.com
  • 30. Your turn: Getting Started  Develop a Social Media Strategy  Break it down into phases  Don’t try to do it all at once www.sandyksidhu.com
  • 31. Social Media Pit Falls  Lack of purpose?  Not writing for your target audience  Social media is not as high a priority as other types of marketing  Learning Curve: It’s not easy!  Lack of Ownership www.sandyksidhu.com
  • 32. MARKETING CAMPAIGNS PPC SOCIAL MEDIA SEO EMAIL MARKETING www.sandyksidhu.com http://www.flickr.com/photos/horiavarlan/4273913228
  • 33. http://www.flickr.com/photos/pabo76/186 www.sandyksidhu.com 2652822/
  • 34. A few last words Social media is part of a marketing strategy and is not meant to replace your existing marketing but rather work together. You don’t need to be a part of every site. Social media won’t fix your products. Meaning, if your product isn’t so hot, well social media isn’t going to make it hotter. People interact with people and not products. Be a human first. Have fun! It is social media. And it’s okay to ask for help. www.sandyksidhu.com
  • 35. About Sandy: Sandy has been assisting everyone from CEOs, Senior Sales and Marketing leaders and small business owners on how to integrate social media into their marketing strategy and use blogging, Facebook and Twitter to grow their presence and connect with customers and increase revenue. She understands the changing landscape of the web and can help organizations be an integral part of this landscape. Connect With Me: sandy.sidhu@gmail.com http://www.sandyksidhu.com/work-with-me/ www.sandyksidhu.com