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BRIDGING THE GAP
The Case of Staying Remote After All of This
Elaine Page
VP of People Experience
TaxJar
Darcy Boles
Director of Culture & Innovation
TaxJar
Remote
Office
Remote
Office
“Sales tax is not our specialty, and we don’t
want (it) to be our specialty, which is why we
were thrilled to find TaxJar”
David Heinemeier Hansson
CTO & CO-FOUNDER
Basecamp
DEFINING ‘REMOTE’
THE FUTURE IS NOW
HOW TaxJar
VIEWS WORK
Bring talented people
together to work on a
challenging problem
Give the team
everything they need to
do their best work
Work whenever and
wherever you produce
your best work
“We don't care if you're working all night or taking a two-hour break to go
to the gym or take care of your kids. That doesn't matter to us. What
matters most is the end result.”
ABOVE ALL ELSE,
TRUST YOUR TEAM
ADOPT THE RIGHT
COLLABORATION TOOLS
COMMUNICATE ROUTINELY AND
EFFECTIVELY IN
WRITTEN FORM
CONNECT OFTEN
BE READY TO LOVE
WORKING REMOTELY
I’m home to take care of
my sick mother”“
I get to spend all day
with my special needs
dog”
“
I’m finally living my
dream living in an
Airstream”
“
I’m helping entrepreneurs to
thrive”“The chains are
removed”“
I never miss a baseball game”
“
I’m learning to swim for
the first time because I
live at the beach now”
“
I get to watch my kids grow up”
“
I’m virtually surrounded by
intelligent people who
challenge me”
“
I solve complex
problems everyday”“
THANK YOU

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The Case For Staying Remote After All This with TaxJar

Editor's Notes

  1. Add Elaine and Darcy’s photos + titles
  2. For so long we thought we were an outlier in remote We now believe and know that CONSIDER the impact and the world and the company Into this is the business that we’re in We’ve been doing it for 7 years Our best advice to you is don’t rush back to the old ways, where is the advantage in the new? Changed up what we’re going to talk about today instead of making a case Don’t rush back, what’s been the best part of your remote life experience? We’re going to share what’s been the best part of ours. We’re more certain than ever that our ability to weather this storm is here
  3. For so long we thought we were an outlier in remote We now believe and know that CONSIDER the impact and the world and the company Into this is the business that we’re in We’ve been doing it for 7 years Our best advice to you is don’t rush back to the old ways, where is the advantage in the new? Changed up what we’re going to talk about today instead of making a case Don’t rush back, what’s been the best part of your remote life experience? We’re going to share what’s been the best part of ours. We’re more certain than ever that our ability to weather this storm is here
  4. The Challenge: Understanding the digital goods taxation landscape, when and where to collect and provide the most accurate sales tax calculations They needed a partner who understood their billing complexities, could grow with them and appreciated the value of a stellar interface, modern API and customer service The Solution: Today Basecamp relies on TaxJar for it’s dependability, scalability, integrity and speed. And with its latest artificial intelligence capabilities, Basecamp can rest assure it is offering its customers the most reliable sales tax automation solution in the market.
  5. All-remote or nothing (no hybrids) Not paying pay rent anywhere
  6. Ecwid, MyHeritage, Sandviks, onXmap and MailChimp (double checking with Lee on our ability to use Mailchimp)
  7. It was starting to happen slowly, but none of us knew it would happen this fast...so what’s next after all of this is over? We’re strong believers that we can do our best work from anywhere and have proven it to be true..
  8. Surround talented people with other great people they want to work with, mix in a challenging problem, and amazing things will happen Give the team everything they need to do their best work, building a solution to the complex problem Remote plays perfectly into this philosophy - you work whenever and wherever it produces your best work Jess notes: sincerity and seriousness of how TaxJar works… we have freedom to do our best work from wherever we are. Add a supporting graphic on the side.
  9. Surround talented people with other great people they want to work with, mix in a challenging problem, and amazing things will happen
  10. Give the team everything they need to do their best work, building a solution to the complex problem
  11. Remote plays perfectly into this philosophy - you work whenever and wherever it produces your best work
  12. Wrap up end quote slate
  13. Company Call
  14. Intentionality Freedom within the Framework Operational Design $$ reinvested into the Employee Meaningful Work/Perks Jess - Icons/photos that represent these points - in bubbles or separate slide images that represent each point - 40K invested in each employee -
  15. Team bonding- Team call - big images - pool gif, company call, screenshot daily question / You don’t have to be in a room to create connection (Just because we’re remote it doesn’t mean we’re not connected) Company Call/Friday Facetime JarFest Daily Question (vulnerability)
  16. Daily Question
  17. Daily Question
  18. We’ve built a double digit company World class company Solving a complex and difficult problem G2 awards? While we’re all grappling with this right now, we feel like we’re in a great position to come out of this and thrive. Why not look at your business and say, why not remote?
  19. Daily Question
  20. “I’m home to take care of my sick mother” “I get to spend all day with my special needs dog” “I never miss a baseball game” “I’m finally living my dream living in an Airstream” “I’m helping entrepreneurs to thrive” “The chains are removed” “I’m learning to swim for the first time because I live at the beach now” “I get to watch my kids grow up” “I’m virtually surrounded by intelligent people who challenge me” “I solve complex problems everyday” Make this more of an interactive thought bubble slide - some more quotes around doing high impact work - What would your remote life look like? “Tell me, what is it you plan to do with your one wild and precious life?”