Running head:Capstone Project Activity - Unit 2 2 Capstone Project Activity - Unit 2 Student Name Frank Owusu Boadu Course Program Capstone in IT Date 09/02/2018 Capstone Project Activity - Unit 2 Which type of network topology would you recommend for the corporate backbone and the wired and wireless connections? Why do you think this would be the best choice? Internet bubble burst led to many reforms in most organizations. The reforms were due to the value of equity markets which grew rapidly. Rapid technology advancement led to the highest capital growth in the industries which later contributed to them crushing. One of this industries is the Verbania, Inc. which was shut down in the early 20’s. The company now wants to reinvent and launch itself again. To do this, it will need to create a well-integrated social relationship platform that goes in hand with other technologies for instance the CRM. The company will require an efficient network topology such as Bus topology. This kind of network will enable computers and other network devices stay connected on a single cable. It will transmit data in only one direction since it will have only two end points also known as the Linear Bus Topology. This will enable every device to stay connected to the network. This kind of Topology will be advantageous to the company as it is cost effective and easy to expand. However, in case the cable fails it means the whole network fails. For wireless connections, the company can use HYBRID Topology. This kind of topology is reliable as detecting errors is quit very easy (Rahman, & Esmailpour, April 2014). This makes the topology be regarded as effective and flexible. However, the design is complex and costly to install, this is because it is a combination of two topologies. Which type of cabling would you recommend? Why do you think this would be the best choice? To complete these networking, the company will require several networking cabling. Cabling carries data across the network, voice, serial-communications, alarm signals, video and audio transmission. This is why the company will require a reliable and well-designed structured cabling system. Cabling typical accounts for less than 10% of the total cost of network infrastructure (Croft, et al 2011). You can be sure the life span of the cabling system is more than 16 years if well installed. It is also important to know that more than half of the problems related to networking are due to poor cabling. This problems are such as slow access while accessing information. There are several communication cabling; this are twisted-pair, shielded or screened twisted pair and fiber optic. However, it is important to distinguish between the backbone cables and the horizontal cables. The backbone cables connect devices such as; servers, switches and routers while the horizontal cables connect the communication closets and the wall outlets. To bring the company back to life, twisted-pair cable can be.

1. Running head:Capstone Project Activity - Unit 2
2
Capstone Project Activity - Unit 2
Student Name
Frank Owusu Boadu
Course
Program Capstone in IT
Date
09/02/2018
Capstone Project Activity - Unit 2
Which type of network topology would you recommend for the
corporate backbone and the wired and wireless connections?
Why do you think this would be the best choice?
Internet bubble burst led to many reforms in most organizations.
The reforms were due to the value of equity markets which grew
rapidly. Rapid technology advancement led to the highest
capital growth in the industries which later contributed to them
crushing. One of this industries is the Verbania, Inc. which was
shut down in the early 20’s. The company now wants to reinvent
and launch itself again. To do this, it will need to create a well-
integrated social relationship platform that goes in hand with
other technologies for instance the CRM. The company will
require an efficient network topology such as Bus topology.
This kind of network will enable computers and other network
devices stay connected on a single cable. It will transmit data in

2. only one direction since it will have only two end points also
known as the Linear Bus Topology. This will enable every
device to stay connected to the network. This kind of Topology
will be advantageous to the company as it is cost effective and
easy to expand. However, in case the cable fails it means the
whole network fails. For wireless connections, the company can
use HYBRID Topology. This kind of topology is reliable as
detecting errors is quit very easy (Rahman, & Esmailpour, April
2014). This makes the topology be regarded as effective and
flexible. However, the design is complex and costly to install,
this is because it is a combination of two topologies.
Which type of cabling would you recommend? Why do you
think this would be the best choice?
To complete these networking, the company will require several
networking cabling. Cabling carries data across the network,
voice, serial-communications, alarm signals, video and audio
transmission. This is why the company will require a reliable
and well-designed structured cabling system. Cabling typical
accounts for less than 10% of the total cost of network
infrastructure (Croft, et al 2011). You can be sure the life span
of the cabling system is more than 16 years if well installed. It
is also important to know that more than half of the problems
related to networking are due to poor cabling. This problems are
such as slow access while accessing information. There are
several communication cabling; this are twisted-pair, shielded
or screened twisted pair and fiber optic. However, it is
important to distinguish between the backbone cables and the
horizontal cables. The backbone cables connect devices such as;
servers, switches and routers while the horizontal cables
connect the communication closets and the wall outlets. To
bring the company back to life, twisted-pair cable can be
recommended. It is less expensive and the tools required to
install are less costly. It also has some outer covering which
consist of non-conducting materials. This will increase the

3. lifespan of the cabling system. The second recommendable is
optical-fiber cable. This cabling system was established in the
early 90’s. The advantages to this cabling system is that
transmission data can be much greater than with copper cable.
Potential bandwidth is dramatically higher than with copper.
Also, fiber optic is much secure than copper cable and is not
susceptible to outside crosstalk interference (Agrawal, 2012). It
is also easy to handle data at a speed above 1gps in fact it can
handle data not exceeding 200gps. This is possible because
fiber optic uses a strand of plastic to transmit data signals using
light. The data is usually carried in light pulses. It is important
to note that optic fiber are not electrical in nature. It is also
important to comprehend the two types of fiber optic cables.
How will the network infrastructure accommodate remote
access?
Remote access VPNs allow secure access to corporate resources
by establishing an encrypted tunnel across the internet (Croft, et
al 2011). Network access gives employees great flexibility
regarding when and where they are. VPNs, also provides a
secure solutions for providing limited network aces to non-
employees. This will help secure the business hence avoiding it
to crush again. Logically, VPNs offer remote access
connectivity by providing secure communications to only
authorized personnel’s. It also enhances productivity by
extending corporate network as well as reducing
communications costs. Remote access is will help the
organization connect to the network from any host. This future
is designed to minimize the potential exposure from damages
which may result from resources. However, it is important for
the organization to secure the remote access VPN to avoid
possible threats. There are several VPN technologies that
might be of use to the company. This are;
· Application and Network resource access. This offers broad
access to virtually any application or network resource.

4. · End-user Access method. Remote access is offered through
web browsers and sveral VPN software’s.
· End-user Access Device options. This will enable the company
to manage and access information of the employees, contractor
and business partners.
· Desktop software. Updates and requirements. This kind of
technology will help the company operate without any special
purpose desktop software hence no updates required.
· Customized user access. This will offer access to the company
policies.
What solution would you propose to integrate the social media
site with a CRM solution?
Every interactions people take online is necessary in identifying
what kind of customer relationship management you will take.
CRM is valuable to the company when you create a customized
email campaign that appeals to the unique interests of behavior
of each segment (Kuss, & Griffiths, 2011). With CRM
interactions, you can
· Creating a mobile friendly account and a profile
· Creating discussion forums and posting as well as auto-add
new contacts to your CRM account.
· Search capability for people
· Add gaming component
· Calendar component for reminders
· Instant messaging and Voice Over Internet protocol (VOIP)-
type calling between friends

5. · Secure account and email feature
· Availability seven days a week
· Add notes to submitted leads for easy segmentation.
· Updated existing contacts to the CRM account
The basic company requirements for the social networking
solution must are:
· Collect, store, back up, and mine user data to better
understand users.
· Integrate collected data with customer relationship
management (CRM) to improve business and customer support
processes.
· Analyze user patterns, behavior, and generated traffic to
present to advertisers.
Requested functionality for the social networking application
includes the following:
· Account setup and log-in functionality
· Creating a profile
· Adding or removing friends
· Posting to a discussion area
It is evident that a positive return on investment will be
automatic. However, the company will need to train employees
to constantly utilize the CRM effectively as well as keep the

6. data up to date. This is because the decisions made are purely
dependent on the data found in the systems. It will also be
necessary for users to keep track of customer’s interactions and
manage the data.
What security considerations are involved?
There are a number of threats that can be involved when using
social media. Social networking has changed the interactions
between customers and associates. With over a hundred millions
users online, these possible threats are prone to;
· Cases where customers identity are stolen. To protect the
customer’s identity, the company will have to set a requirement
of a strong password when customers are opening social
accounts (Linoff, & Berry,2011).
· Cases have occurred where, some customers social profile
have been hacked. To offer solutions to this, it is necessary for
the company to educate their customers not to click on any link
unless there are sure of the source.
The company will have to set social media policy to protect its
customers from security threats. It will also need to train its
staffs on social media security best practices.
References
Agrawal, G. P. (2012). Fiber-optic communication systems
(Vol. 222). John Wiley & Sons.
Croft, R. J., Low, A. E., Mazzaferri, R. J., Robinson, D. N., &
Pedersen, B. J. (2011). U.S. Patent No. 7,949,677. Washington,
DC: U.S. Patent and Trademark Office.
Kuss, D. J., & Griffiths, M. D. (2011). Online social networking
and addiction—a review of the psychological literature.
International journal of environmental research and public
health, 8(9), 3528-3552.

7. Linoff, G. S., & Berry, M. J. (2011). Data mining techniques:
for marketing, sales, and customer relationship management.
John Wiley & Sons.
Rahman, M. N., & Esmailpour, A. (2014, April). A Hybrid
Electrical and Optical Networking Topology of Data Center for
Big Data Network. In ASEE 2014 Zone I Conference.
Complete the following and be prepared to discuss your
answers.
1. What do good managers do well?
2. How do you know when a company or organization is well
managed? What do you see?
3. How has your internship helped you to become a better
manager?
JOURNAL
Basic Information:
Your Name: Ningyu Sun
Group letter: A1
MGT 360 Textbook References: (Author[s], Publication Date,
Title of Mgt. 360 Textbook including edition).
Name of Internship Organization: Masco Worldwide Travel
Your position:
---------Human Resource Intern--------------------------------------
----------------------------------------

8. Journal entry #1
Paste your Internship Plan Worksheet here
Word count: (minimum 500 words)
1. Goal statement:
As a Human Resource intern, my interest lies in
working with different members of the organization. My roles
shall entail offering assistances in recruitment and onboarding
activities including screening resumes and application forms,
recruiting at entry level, and help in college recruiting plans
and materials. In this regard, these roles shall help to sharpen
my interpersonal and communication skills. I also hope to gain
organization and administrative skills as they are relevant in
proper management of employees’ welfare.
I am also looking forward to gaining exceptional
leadership skills while working in my internship position. This
goal aligns with my major in management which highlights on
visionary leadership and conflict management. As a human
resource intern, I will gain experience in tasks such as
marketing, accounting, management and business law. These
tasks touch on areas that every top management handles.
My long-term goal would be to have skills in recruiting,
retaining and promoting top talent in the market. This is
because it is the goal of every organization to hire professionals
that promote its organizational culture. During my internship, I
shall be able to immerse myself in various activities which will
strengthen my talent hiring skills. They shall include,
coordinating interviews, physicals and testing and through these
skills I shall be able to evaluate, the attitudes, skills, knowledge
and aptitudes of the potential job candidates.
In conclusion, I would really appreciate interning at
Masco World Wide Travel, a subsidiary of Lulu trip, which

9. offers a dynamic professional environment. The organization’s
main business lies in tourism implying that I shall interact with
diverse cultures thus enhancing my communication and
leadership skills.
Furthermore, I shall be better at problem solving and decision
making skills since multicultural environments tend to present a
myriad of issues. Overall, I shall be part of a great team which
will enhance both my personal and professional life.
2. Goals
Goal 1:
My goal is to achieve superior organizational and administrative
skills at the end of my internship.
I intend to undertake the following two actions to achieve these
skills:
Action 1: I shall help in coordinating interviews, conducting
physicals and testing, training, and preparing college recruiting
plans and materials to enhance my organization skills.
Action 2: I shall assist in preparing employee payroll, preparing
and managing employees’ files, proof reading human resource
documents, report writing and documentation and preparing of
training materials for employees.
Success measure: My success in achieving these two skills will
be measured in form of completing the relevant documentation
as per the daily, weekly and monthly timelines as well as the
smooth conducting of recruitment processes.
Goal 2:

10. My goal is to improve my interpersonal and communication
skills upon completing my internship.
I shall perform the following two actions to achieve these skills:
Action 1: I shall participate in assisting with the organization’s
interviews, physicals and testing which mostly entail direct
contact with potential employees as well as screening resumes
and application forms.
Action 2: I shall also participate in dealing with employee
work-related issues, preparing of written communication such as
memos and notices and directly asking interview questions.
Success measure: I shall be able to measure my success based
on the degree in which employees openly communicate with
human resources and other managers whenever they present any
issues or have any ideas to presen.t
Goal 3:
My goal touches more on my personal life which is to improve
my self-awareness and self-management skills which encompass
emotional intelligence.
The two actions to undertake shall entail:
Action 1: I intend to interact with my colleagues from other
departments by sharing experiences and exchanging ideas
during work breaks and company events.
Action 2: I plan to participate in conflict resolution tasks
allocated to the human resource as employees are bound to
present any issues or barriers they might be facing while at
work. This enhances my ability to manage my emotions when
dealing with sensitive matters.

11. Success measure: I shall measure my success based on the
existence of an open and healthy relationship with my fellow
colleagues even after handling conflicts.
---------------------------------------------------------------------------
------------
Journal entry #2:
Paste your Revised Goals here
Word count: (minimum 500 words)
---------------------------------------------------------------------------
------------
Journal entry #3
Paste your Final Journal Entry here
Word Count: (minimum 1000 words)
Running head: CLOUD COMPUTING
1
CLOUD COMPUTING
5
Cloud Computing
Student’s Name
Institution
Introduction

12. Cloud computing commonly referred to as the “cloud” involves
the delivery of on-demand computing resources ranging from
applications to the data centers over the internet on a pay for
use basis. Cloud computing has enabled many firms to cut down
various costs, for example, the firms have opted to use the
resources of cloud computing service provider rather than
buying costly systems and equipment for running multiple
operations within the company. By so doing, the company can
reduce its operating costs since the cost of upgrading systems
and new hardware and software is included in the contract.
a).What are the different types of cloud services?
Cloud computing has been broken up into three primary
services. They include:
• Software-as-a-Service (SaaS)-It runs on separate computers
in the cloud that are owned and run by others, and that connect
to many computer users through the internet, for example, a web
browser. Some of the benefits of SaaS are that the applications
and data are easily accessible from any given computer that is
connected. There is no data also lost in the case of the computer
breaks since information is in the cloud (Mell & Grance, 2011).
• Infrastructure-as-a-Service (IaaS)-It permits users to rent
the infrastructure.
• Platform-as-a-Service (PaaS)-It permits the developers to
come up with applications and collaborate on projects.
These three types of services make up what is known as Cloud
Computing Stack with SaaS at the top, PaaS in the center and
IaaS at the bottom.
b).What are the benefits and drawbacks of opting for a cloud
service solution over an in-house IT solution?
Using a cloud service solution over an in-house IT solution has
many advantages and disadvantages to the user. The first

13. advantage of going for a cloud service solution is that it makes
it easier for an individual to add capacity for your firm to
expand. Secondly, you can predict monthly recurring expenses
when using a cloud service solution over an in-house IT
solution. The third advantage is that an individual does not lose
everything in case of any incident. Also, the problems that may
be experienced by the provider may make them provide
solutions.
Cloud service has some limitations also, for example, there is
potential data loss in case of any mishap or stolen data.
Secondly, worse performance is possible since the server is
being shared with other clients. Similarly, there is a higher
long-term cost of ownership since they need to make profits as a
business. There is also need for higher speed internet for this
kind of option for it to work effectively (Armbrust, Fox,
Griffith, Joseph, Katz, Konwinski, & Zaharia, 2010).
c).Why is there apprehension among IT professionals about
cloud services?
Today, many IT specialists have developed a lot of fears
concerning the cloud services because of some reasons. First,
the IT professionals fear that cloud adoption is putting their
jobs at risk since they do feel that they do not have all the
necessary skills that are required to deliver services in the field.
Another reason why the IT professionals have a lot of anxiety is
that they do not have access to the most appropriate tools to
manage effectively manage a cloud deployment. Many of them
feel that they have insufficient knowledge in the field and this
has made them lose confidence in leading a cloud deployment.
d).What do you consider to be the greatest risk in opting for a
cloud-based solution?
There are many things that I do consider to be the greatest risk
in opting for a cloud-based solution, for example, the high cost
involved. Adopting a cloud-based solution is associated with a
lot of hidden costs which may exploit the little resources that an
organization has. A cloud-based solution has a lot of features
that come with a cost, and these are some of the things that

14. individuals should be aware of before making any decision on
cloud-based solution. Another risk in opting for a cloud-based
solution comes up as a result of the internet where you can
easily lose your internet connection at any given time.
References
Armbrust, M., Fox, A., Griffith, R., Joseph, A. D., Katz, R.,
Konwinski, A., ... & Zaharia, M. (2010). A view of cloud
computing. Communications of the ACM, 53(4), 50-58.
Mell, P., & Grance, T. (2011). The NIST definition of cloud
computing.